Country Properties Baldock reviews

★★★★★ 5/5

Google

I’m pleased I was able to purchase via Country Properties in Baldock. My search for a property took 9 months and I worked with over a dozen different agencies. Country Properties in Baldock was one of two agencies where I felt like they had both the buyer and the seller’s interests in mind and we’re working toward a match for both parties. This meant no nonsense and useless chasing regarding unsuitable properties for me. I didn’t feel pressure to put in offers on a property just so they could get it off the market. No push toward their mortgage adviser. Just clear information and answers to my questions, all delivered in a timely manner and professionally. They helped me move my purchase along quickly and I’d be pleased to recommend them to others.

Ethan · 18 March 2023

★★★★★ 5/5

Google

These were excellent, hard working, and honest during the entire process of us buying our house. Danni and Matthew helped coordinate solicitors and buyers, helped us book multiple viewings without any friction, and were always on hand and …

Nick · 13 April 2025

★★★★★ 5/5

Google

We are so glad we chose Country Properties Baldock for the sale of our property and the buying of our next one. They have provided a first class service guiding us with their expertise and professionalism through the process. Always ready to answer questions in a helpful and friendly manner, chasing queries, nothing was too much trouble. A huge thank you to all the Team, especially Michelle, Irma and Matthew. We would highly recommend them.

Dave · 21 June 2023

★★★★★ 5/5

Google

During the whole sales period, from the time we signed the contract with Country Properties Baldock, to the time we completed, we found that every member of staff we dealt with was totally professional, understanding and supportive. In particular, we would like to mention Irma Bucci the Area Manager. Over the months we faced very many issues and problems and during this period Irma was brilliant. On many occasions she found herself in the middle of two clients and on all occasions throughout, kept everyone on board bringing into play her diplomatic abilities and her understanding of how all processes should work and pan out. Heather and Michael BaimPositiveResponsiveness, Quality, Professionalism, Value

Heather · 28 May 2022

★★★★★ 5/5

Google

We recently completed a property transaction with Country Properties (Baldock), and I cannot recommend them highly enough. Despite facing constant delays and obstacles with multiple solicitors, the team, particularly Irma and Michelle, were …

Scott · 13 April 2025

★★★★★ 5/5

Google

Country properties have been nothing but helpful from selling our property to purchasing our new one. Always on the end of a phone offering help and information when needed, going over and above to get things pushed through as quickly as they can. Irma and michelle have both been stars throughout this chain! Thank you so much

Charlotte · 4 December 2025

★★★★★ 5/5

Google

I have had a fantastic service from Christian at Country Properties. He was honest and insightful and I am really impressed with the service I received from him. I recommend Christian and Country Properties to anyone who is looking to buy or sell a home.

Thomas · 4 August 2024

★★★★★ 1/5

Google

One star because it won't allow me to give zero. We bought a house through Country Properties and it was a process made much more stressful than it need be by the actions of the so called sales progressor Tracey. We were well down the road with our sale when our offer on our purchase was accepted, according to our agent and solicitors we were ready at our end and were about two weeks from the bottom of the chain being ready to exchange given a normal course of events. Everybody involved in our purchase knew this and we would soon be chain free and probably 3 months away from completing said purchase. The fact that our sale dragged on for another 4 months was incredibly frustrating and certainly not down to us or our team. The hold ups and false promises were at the bottom of our, not particularly long, chain. Throughout the first 3 months Tracey's idea of sales progressing was to constantly email me to ask how our sale was progressing and I would reply telling her what my agent had been told. He had to phone around and probe to get any information he could as to what the delays were, Tracey just asked me. She got involved in an issue we raised with the vendor and I expressly stated we would approach him through our solicitors, but she contacted him and this annoyed me. The emails became more frequent and were occasionally out of hours but always expressing how anxious the vendor was about our delays and false starts (we had to cancel a removal firm 3 times). We were remaining patient with our sale just as our buyer was, our anxiety was brought on by Tracey's involvement. Latterly she was copying our solicitors in on the email but still only asking us where we were at with the sale. She did no phoning down the chain or anything you would expect a professional to do to help ease the process for us innocent homeowners. There were demands that if exchange doesn't happen by a certain date then the vendor will pull out and re-market the property all the while making us feel like the hold up was our fault. Finally, after about 3 months, she copied our agent into the emails who had constantly been trying on our behalf to get answers from other agents and solicitors, the sort of thing she should have been doing for her client and the threats to withdraw continued. She had no consideration for how stressful this was for us and kept reiterating has anxious the vendor was who wasn't even moving, we were buying an empty house with no onward chain! In the end she did phone our agent and he offered to speak to her vendor to explain exactly what was happening as she was just banding around threats to withdraw from the deal and not doing anything proactive. After this Tracey's client would phone our agent because he knew he'd learn more than he would from his own agent because she never bothered to investigate. Finally, when on the day we were absolutely going to exchange we didn't because of an awful error by a solicitor (not ours), she sent another nasty email (at 7.30pm) effectively blaming us and our team for more false promises and that if completion didn't happen within two days.....blah blah blah What an appalling professional, a woman with no people skills who made my life a misery. I became increasingly angry at her involvement and in hindsight should never have responded to her initial email and just told her to contact my agent but this should be common practice to her anyway. I hope I never meet the woman but how would I know? Unsurprisingly her profile picture on the Country Properties website is a cartoon silhouette.NegativeProfessionalism

Bryan · 19 July 2021

★★★★★ 5/5

Trustpilot

Great team and experience

Sasha and the team at Country Properties are fantastic and I’d definitely recommend, they helped me purchase a property and then some years later sell it and both experiences were positive. Sasha really does go above and beyond during what is a really stressful time!

Lucy · 17 September 2025

★★★★★ 5/5

Google

Would like to thank all the amazing team at Country Properties Baldock, for dealing with the sale of our property , especially in this current time. From the day our property was marketed, to the last day that we completed, their customer service and focus on our sale was always dealt with professionally and promptly. Helen, Michelle and Tracey are a great team, and I would not hesitate to highly recommending the Baldock branch to anyone wanting to sell or buy a property from them. Would also like to give Tracey an extra big thankyou for all her hard work, and pushing to get our completion date wrapped up, as quickly as possible.PositiveResponsiveness, Quality, Professionalism, Value

Simone · 8 June 2021

★★★★★ 5/5

Google

Country Properties Baldock have been a dream to work with. We had an added aspect to the sale of our property in Baldock in that we do not live in the UK, but this was no problem to Helen Celik and the team - they advised, guided and assisted us every step of the way in a most professional, courteous, efficient and friendly manner, going way over and beyond what we ever would have expected. Communication from start to finish was absolutely excellent and considering we were selling in the midst of the Covid-19 pandemic the whole process ran incredibly smoothly - from the initial marketing, to the viewings through to the completion of the sale. Our very sincere thanks to Helen, Michelle Woods and Tracey Curaba for their unfailing professionalism and helpfulness throughout. Their customer service is top notch. We placed a lot of trust with the team and were not disappointed. We would highly recommend Country Properties Baldock to any prospective vendors or buyers.PositiveResponsiveness, Quality, Professionalism, Value

Hazel · 4 June 2021

★★★★★ 5/5

Google

Tracey handled our case when we were buying our first home. She was absolutely amazing. We had lots of issues with communication from our solicitor and the vendor backing out of pre-existing arrangements, but Tracey was always on the ball pushing our case forward and coming up with solutions to the problems we faced. The whole country properties team were professional and helpful. We would definitely recommend country properties to anyone looking for an estate agent.PositiveResponsiveness, Quality, Professionalism, Value

Marek · 1 June 2021

★★★★★ 5/5

Google

Christian was personable and well-informed about the property and the town, when he showed us round a house in Church Street. He was prepared to give us ample time to view the property, and has subsequently proved forthcoming and quick to respond. He was a pleasure to deal with.

Nigel · 7 March 2024

★★★★★ 5/5

Google

Christian at Country Properties Baldock was extremely helpful and enthusiastic showing us two properties last week. He highlighted alternative ways of using rooms, suggesting ways to change and improve the property together with having a good understanding of the technical aspects of the houses.

Michael · 10 June 2024

★★★★★ 5/5

Google

From the moment Josh showed us the house (after very patiently taking us around numerous others) to putting in the offer to completion, the service from Country Properties Baldock has been superb. Attention to detail, efficient and clear communication and a genuine feeling of support and excitement for our purchase to go through smoothly and swiftly. Huge thanks to Josh but also to Magdalena and Helen! Just seven weeks from putting in the offer to completion and we know for a fact that Country Properties were integral to this smooth process and we could not recommend them higher..

Kate · 18 March 2020

★★★★★ 5/5

Google

Buying my bungalow through Country Properties has been an excellent experience! Everyone I had dealings with at this branch were absolutely lovely most efficient and helpful. I would like to thank and recommend Helen Celik in particular, Helen has been incredibly kind and patient. What was so good about Helen is her honest, calm manner and professionalism. Not once did I feel pressurised - she was always available to talk to, reassuring and supportive - also Helen’s local knowledge is beyond compare so vital when you are new to an area! Thank-you

ELAINE · 18 March 2020

★★★★★ 5/5

Trustpilot

Highly recommend Country Properties

Highly recommend Country Properties! Recently sold our house through them and everyone we dealt with was great, friendly and easy to communicate with! Sasha is especially good at her job and kept us fully informed throughout the process, which was quite stressful at times for us!

Lottie · 7 July 2025

★★★★★ 5/5

Google

I was showed around a property in Weston by Christian from the Baldock office today. He was very professional, helpful and answered all our questions. We're at the early stages of our search but would be happy to recommend Christian.

Andy · 11 April 2024

★★★★★ 5/5

Google

Fantastic and really helped us through buying our first home. Thank you!!

Amy · 22 July 2026

★★★★★ 5/5

Google

Country properties have helped now with the purchase of a house and more recently the listing and sale of a price. They are fantastic, very responsive, and a lovely team. Highly recommended!

Craig · 13 February 2026

★★★★★ 5/5

Google

Irma and the team were brilliant in helping our purchase go through as smoothly as possible. They acted as intermediaries, ensuring that we were kept informed of where the vendors were at and they suitably chivvied both sides. All done with a professional, but friendly approach.

Dawn · 19 October 2023

★★★★★ 5/5

Trustpilot

Superb from start to finish

Superb from start to finish. Excellent communication throughout my house sale (especially Phil). All staff are friendly and helpful. Speedy service.

Karinda · 18 December 2025

★★★★★ 5/5

Google

The team at Country Properties in Baldock are brilliant! They made selling our property so much less stressful and I felt secure we were in safe hands during the whole process. A special thanks to Tracey the sales progressor who I cant rate highly enough. Knowledgable, helpful and quick to respond, all the things you need when selling your home. Thank you so much!PositiveResponsiveness, Quality, Professionalism

Georgina · 11 June 2021

★★★★★ 5/5

Trustpilot

excellent service again

we have sold several properties with CP and again Ken & Sasha were excellent - highly recommend.

Paul · 20 January 2026