Trusted Agent profile Β· Royston, Hertfordshire

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Country Properties Royston reviews

4.5

β˜…β˜…β˜…β˜…β˜… Excellent

182 reviews across 3 platforms

45 High Street, Royston, Hertfordshire, SG8 9AW

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Country Properties's office in Royston, Hertfordshire, at 45 High Street, is rated 4.5 out of 5 across 182 reviews on three platforms, including 87 Google reviews rated 4.4.

Google logo

4.4 / 5

87

Reviews on Google

This office

Facebook logo

3.7 / 5

6

Reviews on Facebook

This office

Trustpilot logo

89

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

About Country Properties Royston

We’ve been operating in the local area for over 40 years and have the local knowledge you need to make truly informed decisions about your property. Our experienced team of professionals provides the best customer service, ensuring that you always know what’s happening with your property. Contact us today to sell or let your property, and we’ll support you every step of the way.

Reviews

Every review we hold for the Royston office, from every platform, shown as written. First names only.

5/5

Google

The process of selling this house was so quick, Country Properties have previously managed this property for me as a letting since 2016 but at the start of this year I decided it was time to sell up - Fiona picked up the sale and helped get everything in place ready to list as soon as the property was vacant. Within less than a week of the property being live on the market we had a buyer that had offered asking price and the ball was rolling on the sale immediately. Fiona and the rest of the team at Royston were available for any questions I had throughout the sale and if for any reason I wasn't able to reach my solicitor directly I was able to get an update from Country Properties directly so I always knew what was happening. I'd highly recommend using the Royston Country Properties team if you're selling a house within the area for a quick and painless sale.

Adam Β· 22 July 2026

Agent replied Β· 22 August 2026

Thanks for your wonderful review! We're delighted to hear that your sale went so smoothly and that Fiona was able to help everything come together quickly, from preparing the property for the market through to securing an asking-price offer within the first week. It's great to know that you found our team responsive and that we could keep you updated throughout the process, giving you peace of mind when you needed it. We'll be sure to pass your kind words on to Fiona and the rest of the Royston team. Thank you for trusting us to manage your property over the years and then to help with its sale. We really appreciate your recommendation and wish you all the very best for the future.

5/5

Google

What a lovey bunch of girls in the Royston office! Nothing was too much trouble...I only had to ask for help, usually with some of the paperwork and online 'stuff' and it was sorted. Always service with genuine smiles and plenty of hugs!😊. Im settling in well in my new home...and want to thank them for getting me here with my sanity intact!πŸ˜€.xx( that bit's debatable) πŸ˜†

Sandra Β· 22 June 2026

Agent replied Β· 22 August 2026

Thank you so much for your lovely review! We're absolutely delighted to hear that you had such a positive experience with our Royston team. Providing support every step of the way, whether it's paperwork, online forms, or simply being there when needed, is exactly what we're here for, and we're so pleased we could help make your move a little easier. Wishing you lots of happiness in your new home, and thank you again for your kind words!

5/5

Google

The staff at Country Properties are some of the easiest people we have dealt with. Everything was quick, sufficient, the staff are helpful, polite and everything ran so smooth. If you see Country Properties on a place to let/buy, just know you are in safe hands! Thanks again

Jamie Β· 22 June 2026

Agent replied Β· 22 August 2026

Dear Jamie, thank you for taking the time to leave such a positive review for our lettings team. It has been an absolute pleasure working with you and we hope you enjoy your new home!

5/5

Google

I can’t thank both the Lettings and Sales teams at Country Properties enough for all of their excellent and efficient service over many years. Sophie and her lettings team provided essential, expert, and friendly property management support that made a huge difference for me. Recently, Irma, Fiona, and the sales team have delivered outstanding service, offering constant availability and rapid responses throughout the entire sale process. Finding such a friendly, patient, and professional team is rare, but Country Properties have consistently delivered that level of care to me over a long time.

Marguerite Β· 1 August 2026

Agent replied Β· 27 May 2024

Dear Marguerite, thank you so much for taking the time to leave us a review. Our Lettings team really appreciate your kind words. Kindest regards, Sophie Wesley - Area Lettings Manager

5/5

Google

5 star service selling my property in buntingford ! Fiona in Royston has been amazing and Irma as well thank you all for your hard work !

Tracy Β· 1 August 2026

Agent replied Β· 8 October 2025

Dear Tracy, thank you for your wonderful review for our lettings team. We really appreciate it!

5/5

Google

Had an amazing experience selling our family home with Country Properties. The whole team, especially Irma, Michelle and Fiona were so professional, kind and diligent throughout the process. They ensured we secured a great buyer and kept the chain moving successfully. I cannot recommend them enough. It was a 5-star service. Thank you for making the process seamless.

Natalie Β· 13 November 2025

Agent replied Β· 11 December 2025

Thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive experience selling your family home with us. Irma, Michelle, Fiona, and the entire team are dedicated to ensuring a smooth and seamless process, and we are delighted that this was reflected in your experience. It was a pleasure supporting you through the sale, and we truly appreciate your kind words and recommendation. Wishing you all the best for the future.

5/5

Google

Country Properties Royston have been excellent from start to finish of our house sale. Christian especially has been incredibly kind, helpful and supportive. He was approachable, friendly and always willing to answer any questions we had from day one. I would highly recommend the team at country properties in Royston, every member of staff we spoke to in the office had a proactive attitude. Thank you so much to Christian and the team!

Amy Β· 13 April 2025

Agent replied Β· 15 March 2025

Dear Amy, thank you for taking the time to leave such a glowing review for our Royston Sales team particularly Christian. We will ensure to pass over your lovely comments. Wishing you all the best for your next chapter!

5/5

Google

Can’t praise them enough. I purchased a house through them 30+ years ago and came very close to repeating that experience recently. Fiona was great - a lovely lady, knowledgeable and accommodating during our viewings. Would absolutely work with them again - although I hope I won’t need to for a few years!

Bridgette Β· 10 October 2025

Agent replied Β· 29 October 2025

Dear Bridgette, thank you for leaving such a glowing review for our Royston team but particularly Fiona. It has been an absolute pleasure dealing with you!

5/5

Google

I have had a very professional, efficient and excellent experience with Fiona at Country Properties. Fiona and the team supported me throughout the whole process from the initial viewing to the final exchange and completion. I definitely recommend Country Properties. Thank you.

Claire Β· 13 January 2026

Agent replied Β· 13 April 2026

Thank you very much for your kind words and positive feedback. We’re delighted to hear that you had such a professional and efficient experience with Fiona and the team. Providing support from the initial viewing through to exchange and completion is something we take great pride in, and it’s wonderful to know this was reflected in your journey with us. Your recommendation truly means a lot to us. We wish you all the very best and look forward to assisting you again in the future should you need us.

5/5

Trustpilot

Highly recommend Country Properties

We would 100% recommend Country Properties. The whole team are fantastic - and we received so much support from Sasha. She handled everything so calmly and professionally from start to finish, and her communication was excellent throughout the whole process. We’re so grateful for everything she did to get us over the line. Thank you Sasha and Team CP!!

LMC Β· 26 February 2026

4/5

Google

Fiona, Emma and the team have been very supportive and responsive throughout the process. They’ve shown professionalism and friendly guidance. Thank you.

Kerrin Β· 13 March 2026

Agent replied Β· 22 August 2026

Dear Kerrin, thank you for leaving a review for our Royston team. We will be sure to pass on your comments to the staff members mentioned. Thank you for choosing us.

5/5

Google

If I could give 6 stars I would happily! Irma and the entire country property team at Royston were incredible helpful throughout the entire process. They kept us up to date regularly and were always willing to take our calls and answer any questions we had no matter how big or how small. Really really couldn’t recommend them enough!

Harry Β· 4 March 2025

Agent replied Β· 12 March 2025

Dear Harry, thank you for leaving such a wonderful review for our Royston sales team. It has been a pleasure working with you and wishing you all the best for your new home!

5/5

Trustpilot

Country Properties did an excellent job…

Country Properties did an excellent job of helping me through a sale and purchase. They organised a huge amount of viewings and made them back to back where possible minimising inconvenience to my family. The sale went smoothly despite having trustees involved. When I started viewing houses I was encouraged to spend as much time as I needed in each property. On a second viewing they even offered to get some help when the loft ladder was jammed and I needed to check the size. Very helpful and friendly on the phone I am happy to recommend them.

Danielle Β· 1 July 2026

5/5

Trustpilot

Superb service

I can’t thank both the Lettings and Sales teams at Country Properties Royston enough for all of their excellent and efficient service over many years.

Mrs Β· 30 July 2026

5/5

Google

Perri, Vicky and the whole Country Properties team was extremely helpful and kind during the whole renting process, and particularly fast and responsive every time we needed to contact them. I would highly recommend their agency!

Miriam Β· 22 July 2026

Agent replied Β· 22 August 2026

Thank you so much for your wonderful review and recommendation! We're delighted to hear that Perri, Vicky, and the rest of the team were able to make your renting experience smooth and stress-free. Providing fast, responsive, and friendly service is something we take great pride in, so it's fantastic to know this made a positive difference. We truly appreciate your kind words and wish you all the best in your new home!

5/5

Google

We recently sold our house using Country Properties and they were just fantastic. Every member of the team that we dealt with was friendly, professional and helpful. If you’re thinking of selling or buying a house, do yourself a favour and work with this team. Buying or selling a house can be stressful and having a team like this is invaluable. From getting a quote to marketing the property to dealing with the sale and exchange, the team were just fantastic. I really can’t recommend them highly enough.

Ad Β· 13 April 2025

Agent replied Β· 31 October 2024

Thank you for leaving such a glowing review for our team and the recommendation. Wishing you and your family the best in your new home!

5/5

Google

We have had a brilliant experience with Fiona at Country Properties - the whole team have been great throughout the transaction and Fiona really went above and beyond to get our sale over the line. Would absolutely choose to use Country Properties again and would recommend them to family and friends.

Emily Β· 1 January 2026

Agent replied Β· 4 January 2026

Dear Emily, thank you so much for sharing your positive experience with Fiona, we really appreciate it. Wishing you all the best for your new chapter!

5/5

Google

Everyone was super friendly and supportive ! They made the journey so easy even though I was nervous and were always very helpful. They answered any questions I had promptly. Thank you !

Samiha Β· 22 May 2026

Agent replied Β· 22 August 2026

Thank you so much for your kind words! We’re so pleased to hear that you felt supported throughout your journey. It’s completely natural to feel nervous, and we’re glad our team could help make the rental process easier and more comfortable for you. We truly appreciate your feedback and are always here if you need anything in the future. Wishing you all the very best!

5/5

Trustpilot

Great team and experience

Sasha and the team at Country Properties are fantastic and I’d definitely recommend, they helped me purchase a property and then some years later sell it and both experiences were positive. Sasha really does go above and beyond during what is a really stressful time!

Lucy Β· 17 September 2025

5/5

Google

Country properties are the go to estate agent to buy or sell your property. The staff are excellent and a pleasure to deal with, they go beyond the call of duty to help you achieve your goals. Irma and the team are absolutely the best !! I highly recommend them. Thank you so much for all your hard work i am so grateful to you all.

John Β· 12 March 2023

Agent replied Β· 27 October 2023

Thank you for leaving us such a wonderful review, we are delighted to hear that the staff at Country Properties have been so accommodating. Our staff will be happy to hear your kind words. We wish you all the best for the future.

5/5

Trustpilot

Highly recommend Country Properties

Highly recommend Country Properties! Recently sold our house through them and everyone we dealt with was great, friendly and easy to communicate with! Sasha is especially good at her job and kept us fully informed throughout the process, which was quite stressful at times for us!

Lottie Β· 7 July 2025

5/5

Google

We brought our property from Country Properties and the whole experience has been great. We viewed the property twice before we brought and once after, they arranged the visits quickly and gave us the time we needed to view without being rushed. Any queries we had were passed to the seller the same day and usually responses were back the same day. When we got into the purchase they were very efficient in chasing the chain through to exchange even when there was a change at the top of the chain. Thanks to all at Country Properties and special thanks to Magdalena and Tracey for their help in getting us into our dream home.

Tony Β· 28 October 2019

Agent replied Β· 27 October 2023

Mr Caruso, thank you very much for your kind words. The team really appreciate that you have taken the time to write this review. John Redman, Director

5/5

Google

When we sold our house earlier this year we opted to use Country Properties in Royston. The property sold quickly but our purchase of another property fell through. Country Properties were absolutely brilliant in keeping our buyers on track for the 6 months it took to finally find an alternative, do all the legal stuff and complete. There were some last minute complications and Country Properties couldn't do enough to help. They really did go over and above. Kirsty was exceptional. I would definitely use them again.

Bernadette Β· 28 October 2018

Agent replied Β· 27 October 2023

Hi Bernadette, we are extremely happy to have provided you with such a positive experience when selling your property with us. We wish you all the best in your new home and for the future!

5/5

Google

Myself and my partner both bought and sold a property through Country Properties in Royston. The knowledge of the team was instrumental in ensuring that the selling and buying process went without a hitch with clear communication at all times between our solicitors and interested parties. We were most impressed by the timely and always constructive feedback from viewings of the property we were selling, and it was clear that Kirsty, Tracy and Robert were always willing to go the extra mile to assist. We would highly reccommend using Country Properties in Royston if you want first class service with a personal touch. Thank you again to the whole team. Regards Carol & Paul

Carol Β· 28 October 2018

Agent replied Β· 27 October 2023

Thank you so much for your review. It is very rewarding for the whole team to receive such feedback

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Questions about Country Properties Royston

How many reviews does Country Properties Royston have?

Country Properties's Royston office has 182 reviews across three platforms: 87 on Google, 6 on Facebook, 89 on Trustpilot (across the whole business).

What is Country Properties Royston's rating?

Country Properties Royston is rated 4.5 out of 5 across all 182 reviews, and 4.4 out of 5 on Google from 87 reviews.

Where is Country Properties's Royston office?

Country Properties Royston, 45 High Street, Royston, Hertfordshire, SG8 9AW.

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