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Country Properties estate agents in Ampthill, Shefford, Flitwick and 8 more

4.8

★★★★★ Excellent

1,780 reviews across 11 offices and 4 platforms

www.country-properties.co.uk

Country Properties has 11 offices, in Ampthill, Shefford, Flitwick, Biggleswade, Hatfield, Baldock, Letchworth, Royston, Stotfold, Welwyn and Ashwell (Hertfordshire and Bedfordshire). Together they have 1,780 reviews on four platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,541

Reviews on Google

All 11 offices

Facebook logo

4.8 / 5

121

Reviews on Facebook

All 11 offices

The Trusted Agent logo

4.7 / 5

27

Reviews on The Trusted Agent

All 11 offices

Trustpilot logo

91

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Country Properties's 11 offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Country Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Country Properties office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

These are the good guys! I had my mind set on a particular house during lockdown, 2 had been sold in old hatfield. I contacted both agents, said if they become available could they give me first offering. One with another agent came back up on rightmore, they ignored all my emails, never returned calls, when i submitted a rightmore enquiry they just emailed me details of the house i was desperately wanting to buy. i ended up knocking on the neighbours door to get the owners details. I viewed privately. He wanted to go through the agent still, i was really narked that they would get paid when they hadn't called me back (I'm stubborn). I then got a call from Country properties, the other one had come on the market, they wanted a quick sale, and i viewed and offered. I felt bad for the other owner but glad they weren't going to earn any commission from me. Lynda has been amazing. I recommended my friend use them and they have sold her house quickly and been equally as efficient. Covid19 has been an excuse for some companies to hide behind bad service but country properties really stepped up to the mark. Always answer the phones/emails etc. Would definitely use them if i sell..... but hoping its my forever home.

Sharon · 17 March 2021 · Country Properties Hatfield

Agent replied · 16 March 2024

Dear Sharon, Thank you for the glowing review, we were only to happy to help find you and secure you the home of your dreams. We hope you will be very happy and do not need us in the future - but you know where we are if you do. Best wishes, Linda and all the team at Country Properties Hatfield.

1/5

Google

Not very responsive, felt like I was being dismissed when making enquiry.

Ziya · 14 March 2021 · Country Properties Biggleswade

Agent replied

Thank you for your review, I am sorry to hear you are unhappy with the service provided. Please contact our Branch and speak with our Area Manager who will investigate this for you.

5/5

Facebook

I would highly recommended County properties Stotfold. House sold very quickly & Heather & her team where very professional throughout. Communication was excellent & I had no problems at all throughout the process. Many thanks

Chris · 12 March 2021 · Country Properties Stotfold

Agent replied · 26 February 2025

Thank you for your review. It was a pleasure to help.

5/5

Facebook

Fantastic service from all the team. A special thank you to Heather who was brilliant from start to finish of our sale. I would highly recommend Country Properties Stotfold.

Matt · 5 March 2021 · Country Properties Stotfold

Agent replied · 26 February 2025

Thank you, was a pleasure to help.

5/5

Facebook

We have recently completed on a purchase with Country Properties and I cant recommend them enough. Sasha at every step of the way went above and beyond ! After working in the industry I have dealt with a considerable amount of agents over the years and Sasha was by far the most helpful and supportive throughout the whole process.

Nicole · 15 February 2021 · Country Properties Ampthill

Agent replied · 12 April 2024

Thank you! 🤗

5/5

Facebook

Our experience of selling through Country Properties was a good one. They were always helpful and gave useful feedback and advice. They always answered the phone promptly and returned calls quickly. They made a long a protracted sale in the middle of a long chain of properties as stress-less as it could be. Ian in particular always seemed to know the latest information before anyone else and went the full mile to find out what was going on. We'd use them again.

Richard · 15 February 2021 · Country Properties Letchworth Garden City

Agent replied · 27 October 2023

Thank you Richard. Best wishes for the future.

5/5

Facebook

Great friendly estate agents i would highly recommend to anyone selling - extremely professional and provided me with lots of viewings and accepted an offer within 2 weeks in a pandemic. Thank you Ian cant recommend you highly enough. Pamela

Pamela · 11 February 2021 · Country Properties Letchworth Garden City

Agent replied · 27 October 2023

Thank you for your kind words Pamela and thanks again for the business. Best of luck for the future.

5/5

Facebook

A great professional service provided with our purchase in these difficult times. Sasha was always on the ball and chasing when required to keep us in the loop. Would definitely recommend.

Chris · 10 February 2021 · Country Properties Ampthill

5/5

Facebook

Phil and the team have been great with the sale of our property. Great communication throughout. This is the second time I have used them for the sale of my properties and they have been fantastic both times. I would definitely recommend!

Steve · 6 February 2021 · Country Properties Flitwick

Agent replied · 27 October 2023

Thank you so much for your comments Steve - It's always a pleasure when customers return to us time and again and we very much hope to have the opportunity to help you again in the future. All the best, the Flitwick team.

5/5

Facebook

Many thanks to Duane, Joel and all the team at Flitwick that have been so helpful during the sale of our house. It has been an extremely hard time to manage viewings etc... but they have communicated with us all the way through and have been extremely professional. Thanks again.

Lawrence · 5 February 2021 · Country Properties Flitwick

Agent replied · 27 October 2023

Thank you so much for your comments Lawrence, we hope that you're now settling happily in your home. All the best, the Flitwick team.

5/5

Facebook

This is a fantastic, friendly and really reliable agent. Sasha looked after our purchase and her service was nothing short of outstanding. Sasha was superb at her job, at managing expectations all round and at communicating with us throughout. Both professional and friendly, we really felt she went the extra mile to make our experience as positive and smooth as possible. This lady deserves a medal and is the best agent we’ve ever worked with (we’ve dealt with an awful lot). If you’re thinking of using Country Properties, I honestly wouldn’t think twice!

Anna · 17 January 2021 · Country Properties Ampthill

1/5

Facebook

we have been ignored after our tenancy finished, no feed back from exit check over, slow to even start process of returning £1900 deposit, still not received any feed back after 22 days of having completed check out. Disgraceful attitude, I have had to chase and chase and still no messages back. I had to start the process with the company used to hold the deposit but this takes a month before they pay it out. I would never rent through this agency. Very slow to get issues resolved in the flat to a point we had to with hold rent to get repairs carried out and start a process of complaints against the agency. We had enough and now purchased a property and would never go back to renting through this agency. Michael Struebel

Alison · 29 December 2020 · Country Properties Royston

Agent replied · 27 October 2023

Your check out was conducted and you have been informed on more than one occasion that we are awaiting the landlord to agree release of your deposit. The landlord has to also be happy with how you have left a property before the deposit will be released. The office has been closed for the last 5 days over the Christmas period. All maintenance issues in the property have been dealt with throughout your tenancy and all emergency issues dealt with as promptly as possible. Should you remain unhappy with the response, please use the customer complaints procedure.

5/5

Facebook

Country Properties were very helpful, professional and on time from the start. The photos and details were very good and we sold very quickly. The after sales service was excellent as you need to know what’s happening as the sale progresses so that you can plan removals etc. Not all agents are the same but country properties were pro active. Phil went the extra mile towards the end of the exchange and completion. All the staff were helpful and professional and I would highly recommend them. Thank you, moving on the 17/12 is not ideal but great to be in before Xmas.

Lorraine · 24 December 2020 · Country Properties Flitwick

Agent replied · 27 October 2023

A big thank you for your review Lorraine, it really does make our day to hear such fab feedback from clients. We hope you enjoyed a cosy Christmas in your new home and wish you all the very best for the new year.

5/5

Facebook

Just like to thank Duane and Phil for being absolutely fantastic with the sale of my property. Its the second time I've used country properties and would highly recommend. It was a very challenging and frustrating time but nothing was too much trouble for them,always there with reassurance too. fantastic 5 star service xx

Helen · 22 December 2020 · Country Properties Flitwick

Agent replied · 27 October 2023

Thank you so much for your kind review Helen. We really do appreciate it when clients return to us time and again. A global pandemic certainly presents challenges but it has been a pleasure to help get you moved once more. Our very best wishes for the new year, the Flitwick team.

5/5

Facebook

I wish all estate agents could be like country properties Flitwick. Joel has been superb, he has gone that extra mile to help us with our purchase. They have revived my faith in estate agents. Thank you.

Don · 21 December 2020 · Country Properties Flitwick

Agent replied · 27 October 2023

Thanks so much for your review Don - We're so pleased that you were happy with our service and that we've proved to you that not all agents are the same. Very best wishes for the new year in your new home.

1/5

Facebook

Country properties are terrible I would avoid like the plague

Ellie · 15 December 2020 · Country Properties Stotfold

Agent replied · 26 February 2025

That’s a real shame you feel like this Ellie. We are doing everything we can to get your sale completed as the sale was agreed in October. I know things are stressful for you but we are doing our best in the current climate.

5/5

Google

Absolutely brilliant dealing with Laura - so friendly and helpful and always replied quickly with any queries we had. Would have no hesitation in recommending them in the future.

Patricia · 27 November 2020 · Country Properties Biggleswade

Agent replied

Thanks so much for taking the time to write this review, we are pleased to hear you have had a warm and welcoming experience with Country Properties

5/5

Facebook

Heather and the team were reliable, efficient and really did go above and beyond when selling our property. We always managed to get through to someone if/when we had questions, were given feedback after viewings and were always kept updated throughout the selling process. Heather estimated a selling timeframe of between 2 and 6 weeks when we first met her, and our home was sold 3 weeks later! A huge thank you to all at Country Properties Stotfold; the level of service we received really was second to none. We cannot recommend them highly enough!

Jan · 24 November 2020 · Country Properties Stotfold

Agent replied · 26 February 2025

Thank you so much for your feedback. It was a pleasure to help and we look forward to helping you find your new home. 🏡

5/5

Google

Great experience with the Welwyn team. Tony was very helpful and quick to respond to all queries.

Claire · 27 October 2020 · Country Properties Welwyn

5/5

Google

Extremely friendly and helpful lettings agent. Million miles better than my last place - they promptly respond to all communication for a start!

Jack · 27 October 2020 · Country Properties Welwyn

5/5

Google

Country properties Welwyn have just sold two properties for me. I was very pleased with their professional service and how helpful they were. Tony Cox keep me informed at all times through the sales and chased up other agents and solicitors when necessary. The whole team were great and I would not hesitate to recommend them.

Pat · 27 October 2020 · Country Properties Welwyn

5/5

Google

Rating only, no written review.

Sasha · 27 October 2020 · Country Properties Shefford

Agent replied · 27 October 2023

Thanks for the great rating.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Country Properties

Which Country Properties office has the most reviews?

Ampthill has the most, with 370 reviews rated 4.8 out of 5, followed by Shefford with 366.

Where are the Country Properties offices?

The 11 Country Properties offices, by town:

  • Ampthill: 1 Church Street, Ampthill, Bedfordshire, MK45 2PJ
  • Ashwell: 22 High Street, Ashwell, Hertfordshire, SG7 5NW
  • Baldock: 39 High Street, Baldock, Hertfordshire, SG7 6BG
  • Biggleswade: 79 High Street, Biggleswade, Bedfordshire, SG18 0LA
  • Flitwick: 3 The Russell Centre, Coniston Road, Flitwick, Bedfordshire, MK45 1QY
  • Hatfield: 7 The Broadway, Hatfield, Hertfordshire, AL9 5BG
  • Letchworth: 7 Howard Park Corner, Letchworth, Hertfordshire, SG6 1PQ
  • Royston: 45 High Street, Royston, Hertfordshire, SG8 9AW
  • Shefford: 46 High Street, Shefford, Bedfordshire, SG17 5DG
  • Stotfold: 1 Arlesey Road, Stotfold, Hertfordshire, SG5 4HA
  • Welwyn: 10 High Street, Welwyn, Hertfordshire, AL6 9EQ
What do sellers say about Country Properties?

13 reviews from sellers, rated 5.0 out of 5 on average. For example, FC wrote: "I sold my house through Country Properties in the summer of 2016. Helen and her team ensured the selling process was stress and hassle free. I simply handed ..."

What do buyers say about Country Properties?

8 reviews from buyers, rated 4.2 out of 5 on average. For example, Caroline wrote: "Not the usual type of service from your usual high street estate agent! Whenever we needed to call the team, every member was aware of our case details and was ..."

Has Country Properties won any awards?

Yes. In The Trusted Agent 2026 awards: Country Properties, Shefford won Gold; Country Properties, Hatfield won Gold; Country Properties, Biggleswade won Trusted Agent.

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