Trusted Agent profile · Hertfordshire and Bedfordshire
Verified
★★★★★
1,803 reviews across 11 offices and 4 platforms
Country Properties has 11 offices, in Ampthill, Shefford, Flitwick, Biggleswade, Hatfield, Baldock, Letchworth, Royston, Stotfold, Welwyn and Ashwell (Hertfordshire and Bedfordshire). Together they have 1,803 reviews on four platforms, rated 4.8 out of 5 overall.
1,564
Reviews on Google
All 11 offices
121
Reviews on Facebook
All 11 offices
27
Reviews on The Trusted Agent
All 11 offices
91
Reviews on Trustpilot
Business-wide
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I sold my house through Country Properties in the summer of 2016. Helen and her team ensured the selling process was stress and hassle free. I simply handed ...Read all 13 from sellers
Not the usual type of service from your usual high street estate agent! Whenever we needed to call the team, every member was aware of our case details and was ...Read all 8 from buyers
As a landlord I find the whole team at Country properties easy to work with and was delighted when I found a new house for myself being offered by this branch ...Read the review from landlords
Country Properties's 11 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Country Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Showing 27 reviews on The Trusted Agent only. Show every review
5/5
The Trusted AgentProfessional, focussed and friendly
In the past five years I have sold twice and bought once with Kim, Ash, Irma, Lorraine and the team. My late fathers flat sold the same day it went to market for the asking price. My current property was bought through them, and now it is time to move on, they sold it within 36 hours and again for the asking price. Certainly the best service and most pleasant agents I have used.
5/5
The Trusted AgentExcellent Service
Linda, Zoe, Sam and all the team were very helpful, understanding and professional during the difficult process (for me) of selling my parents house after they passed away. They made it a very smooth and easy process, and found a buyer in extremely quick time. This is the second time I have used Country Properties in Hatfield and can completely recommend them.
5/5
The Trusted AgentOur bungalow Purchase
We would like to thank Lorraine, Kim, Irma and all the staff at Biggleswade for all there hard work and dedication,. In helping us with a very difficult purchase and sale,, which had to be completed within a time frame. They remembered our names and details, where always on the ball and gave us accurate feed back, when we contacted them.. We would like to give an extra special thanks to Lorraine on her tenacity on chasing the chain and keeping us informed through its procedure. We would thoroughly recommend their services. Many thanks Carol and Keith
5/5
The Trusted AgentHighly recommended, professional friendly service!
Not the usual type of service from your usual high street estate agent! Whenever we needed to call the team, every member was aware of our case details and was able to give us the information we needed or go and find it and get straight back to us! AND we were the buyers not the sellers!!! Top service Sonja, Helen, Kerry and team! Highly recommended.
5/5
The Trusted AgentHouse sale
Thank you so much to lorriane and the team. Sold our property within 24 hours. First class service, would highly recommend
5/5
The Trusted AgentFlat sale
I have now sold a few properties over the last 6 years and always received a fantastic service for Linda Zoe and all the team at country properties Thanks for a great service .
5/5
The Trusted AgentGiving Estate Agents A Good Name!
Linda and Tim worked very hard to ensure our tricky chain proceeded to a successful completion. They are very knowledgable and very experienced, and they really care about their clients. Ten out of ten
5/5
The Trusted AgentPraise for the team at Baldock and Ashwell Country Properties
Sonia and her team provided and excellent service to us; they were proactive, professional, friendly and showed great integrity. Our third move in thirty years and our first time with Country Properties and they were the best! We have no hesitation in recommending them to others. Sue and Richard Jeppesen
5/5
The Trusted AgentProfessional, personal service and expertise
I sold my house through Country Properties in the summer of 2016. Helen and her team ensured the selling process was stress and hassle free. I simply handed over a set of keys and within a week my house was sold. I happenened to be home when a viewing was taking place and was very impressed by the knowledge and level of expertise shown by the agent who had clearly taken the time to understand the house and what it had to offer. She even highlighted features I had not considered in my 4 years there! My purchase through another agent was rather protracted, but throughout Sonia co-ordinated and cascaded information between all the parties in the chain on a regular basis to ensure there was a good level of communication. She pre emptied any challenges before they could become issues and kept everyone positive despite the many frustrations. I wouldn't use anyone else if I was looking for an agent and would highly recommend. Thank you Country Properties!
5/5
The Trusted AgentRating only, no written review.
5/5
The Trusted AgentLovely professional people who are very good to work with.
As a landlord I find the whole team at Country properties easy to work with and was delighted when I found a new house for myself being offered by this branch. They have always found me lovely tennants and nothing seems to be too much trouble. Friendly, helpful and I have no hesitation in recommending them.
5/5
The Trusted AgentExcellent service
Charles Ginn was my first point of contact who is extremely supportive. I found everyone in the Country Properties extremely helpful, prompts and competent. I would have no problem recommending them to others. Thanks.
5/5
The Trusted AgentGreat service, Great people, Recommended.
Recently used Country Properties to sell our house in Hatfield Garden Village. Perfect service, I could not ask for more. The two people we dealt with mainly are: - Linda, regarding the agreement and actual sale. Always available for questions, very efficient and spot on with all suggestions of what to do, Great service. - Charlie, great customer service, great personality with potential buyers. Overall, i would recommend using them as friendly, efficient and just nice to deal with during a busy/hectic time.
4/5
The Trusted AgentRating only, no written review.
5/5
The Trusted AgentExceeded Expectations
From house valuation through to completion of the sale, Zoe and the team in Old Hatfield provided outstanding service and advice. Throughout they were professional, friendly and exceeded my expectations. They went well above and beyond the usual call of duty to assist in all aspects of my sale.
5/5
The Trusted AgentVery good service and very quick sale
Lots of viewings pretty much from the go. Courteous, helpful staff.
5/5
The Trusted AgentProfessional and friendly.
As a buyer, dealing with this agent was a pleasure from the start to finish. The purchase although not without problems was dealt with in a professional and friendly manner. I was impressed with way issues were chased and how I was kept updated throughout. A professional and friendly team.
5/5
The Trusted AgentProfessional
Country Properties Hatfield made what is at the very least a stressful time for both sellers and buyers, a pleasant experience for the whole chain with their calm and professional handling of the process from start to finish. One potential buyer, in fact the couple who went on to purchase the property, actually commented when they viewed my property how impressed they were with them and that they wished they had used them to market their own property. Country Properties updated me regularly on how things were progressing and kept me sane right up to completion of the sale.
5/5
The Trusted AgentFirst house purchase
Very happy with the care given to us from Country Properties while we bought our first house. Was superior customer service compared to other agents we initially had to deal with over other properties
5/5
The Trusted AgentVery helpful, friendly, professional and reassuring.
Tim was the person in charge of my sale and did the valuation. The property was occupied by students and was quite a mess. He was quite unphased by this, suggested a realistic price and a sensible way of proceeding, namely advertising in North London, one viewing day and a closing date for 'best and final offer'. This provided least disruption for the students and promptest resolution for me. He steered the sale calmly through various subsequent difficulties and was always easy to get in touch with and cheerful and positive when I spoke to him. A great guy to do business with!
5/5
The Trusted AgentExcellent service from Kim and all who work there.
I am very impressed with the speed and service that I received from all the staff working at Biggleswade country properties. My flat sold very quickly and completed in less than a month well done everyone and thankyou very much for all your help
5/5
The Trusted AgentExcellent from Start to finish
The whole Team was so Professional and really helpful. They made the whole transaction so smooth and took away so much of the stress. Thank You ever so much !
5/5
The Trusted AgentImpressed with the service
Excellent service from initial contact, valuation, open day, interim period to exchange of contracts. We felt very looked after.
5/5
The Trusted AgentCouldn't Ask For A Better Service
Everyone at Country Properties, Hatfield, has been so helpful, polite and friendly throughout the process of selling my house. The service that I received was fantastic and I couldn't ask for anything more. I was informed with the feedback from viewings and given regular updates at the different stages of the sale. Charlie even got me in touch with someone to help with empting the house. I must also say that Ellie and Audrey in the lettings department have been outstanding during the many years I rented out the house before I sold it. Nothing was a problem and they helped me through all the steps of being a landlord.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Ampthill has the most, with 370 reviews rated 4.8 out of 5, followed by Shefford with 366.
The 11 Country Properties offices, by town:
13 reviews from sellers, rated 5.0 out of 5 on average. For example, FC wrote: "I sold my house through Country Properties in the summer of 2016. Helen and her team ensured the selling process was stress and hassle free. I simply handed ..."
8 reviews from buyers, rated 4.2 out of 5 on average. For example, Caroline wrote: "Not the usual type of service from your usual high street estate agent! Whenever we needed to call the team, every member was aware of our case details and was ..."
Yes. In The Trusted Agent 2026 awards, Shefford won Gold, Hatfield won Gold and Biggleswade won Trusted Agent.
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