Trusted Agent profile · Hertfordshire and Bedfordshire
Verified
★★★★★
1,780 reviews across 11 offices and 4 platforms
Country Properties has 11 offices, in Ampthill, Shefford, Flitwick, Biggleswade, Hatfield, Baldock, Letchworth, Royston, Stotfold, Welwyn and Ashwell (Hertfordshire and Bedfordshire). Together they have 1,780 reviews on four platforms, rated 4.8 out of 5 overall.
1,541
Reviews on Google
All 11 offices
121
Reviews on Facebook
All 11 offices
27
Reviews on The Trusted Agent
All 11 offices
91
Reviews on Trustpilot
Business-wide
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I sold my house through Country Properties in the summer of 2016. Helen and her team ensured the selling process was stress and hassle free. I simply handed ...Read all 13 from sellers
Not the usual type of service from your usual high street estate agent! Whenever we needed to call the team, every member was aware of our case details and was ...Read all 8 from buyers
As a landlord I find the whole team at Country properties easy to work with and was delighted when I found a new house for myself being offered by this branch ...Read the review from landlords
Country Properties's 11 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Country Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleSteph, Jo and Tayler were all excellent throughout the process of selling. Brilliant communication and honest advice - highly recommended. Thank you very much!PositiveResponsiveness, Professionalism
Hi Edward - thank you for the recommendation. It is lovely to hear you had such a positive experience with our team - it was a pleasure to sell your grandma's property.
5/5
GoogleNeeding to rent, for the first time and at short notice, we were very lucky to find Country Properties where Catherine and her colleagues did all they could to secure and get us into our home - within 4 weeks. Well informed, responsive and diligent, the 'added value' here is that when you email or phone a query in you get a timely (and accurate) answer; because the whole Lettings team cover each other and respond if your usual contact is away from their desk. Excellent service (we find we have very nice landlords, too) and snug in our new home. Thank you!PositiveResponsiveness, Quality, Professionalism, Value
Hi Trevor, thank you so much for taking the time to leave us such a lovely review. Our lettings team really appreciate your feedback, we wish you all the best for your new home. Sophie Wesley - Area Lettings Manager
5/5
GoogleCountry Properties and particularly Steph were excellent in selling my house. They really worked hard to structure a sale and purchase and seem extremely motivated to move the transaction through. They followed up all the time making sure all the solicitors and chain were aligned. You could probably find cheaper online estate agents, but I would think that the sales from these online companies are far more likely to fall through. As someone who is looking to develop a few houses for sale, I will certainly looking to build a relationship with this office.PositiveResponsiveness, Quality, Professionalism
Hi David - thank you for taking the time to write your review. We are so pleased to hear that we made the process of selling your home a smooth one. We certainly look forward to working with you in the future.
5/5
GoogleCountry Properties - especially Steph, were extremely helpful with my recent house sale. Steph helped to ensure a smooth and quick sale so the new buyers could move in before the new school term started in September. She was very professional, responsive and proactive. I would highly recommend Country Properties and would like to say a big thank you to Steph :)PositiveResponsiveness, Professionalism
Hi Hazel - thank you for taking the time to write your review we are so pleased to hear that we made the process of selling your home a smooth one and were able to get your buyers in ready for their children to start their new school.
5/5
GoogleHaving spoken to about 50 agents over the past 4 months, I can safely say Tim and the team at Country Properties are head and shoulders above the rest. Extremely knowledgeable, honest, not pushy, and consultative. If thinking of buying/selling in the area use with confidence.PositiveResponsiveness, Quality, Professionalism
Dear Ollie, Thank you for taking the trouble to write this review, it is always good to hear that our service is appreciated whether you manage to find a house to buy with us or not! Good luck with your purchase and you know where we are if you need us again! Best wishes, from all of us at Country Properties Hatfield.
5/5
GoogleWe cannot recommend Country Properties highly enough, particularly the Ampthill branch. They supported us over every hurdle selling a house can sometimes throw at you. Their professionalism and knowledge is second to none. They genuinely care. We were given an honest and professional evaluation by Ken at the start of the process, what Ken doesn't know about the local market isn't worth knowing and Sasha was an absolute superstar and pro at managing our sale, we can't thank her enough for her suppor. The whole team are great, we wouldn't hesitate to recommend.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleJo from Country Properties Shefford helped us so much and was always extremely responsive and helpful. There were lots of delays in solicitors etc. and Jo helped to co-ordinate everything. I would highly recommend using them.PositiveResponsiveness, Quality, Professionalism
Hi Christian - it was a pleasure to help find you a property and lovely to hear such great feedback about our team, particularly Jo who worked extremely hard to get you moved. Thank you so much for taking the time to write us a review. We hope you love your new home.
5/5
GoogleExcellent experience of Country properties Shefford and Ampthill branches. Honest, effective and efficient in respect to both selling our house and our property search. Everyone we dealt with across both branches couldn't have been more helpful. Thank you very much!PositiveResponsiveness, Quality, Professionalism, Value
Hi Simon, thank you for taking the time to write a review for both our Shefford and Ampthill offices. We were delighted to help you make the move !
5/5
GoogleA massive thank you to Irma Bucci and her team, during the Covid 19 lockdown who succeeded in managing the sale to a happy conclusion!PositiveResponsiveness, Professionalism, Value
Thank you for your 5 star review, our staff will be pleased to hear this.
5/5
GoogleEveryone on the team was helpful from start to finish with what was quite frankly a terrible experience with solicitors but these guys kept it all moving through a stressful time. Ashley and Tracey and the rest of the team worked tirelessly and very professionally and you couldn't ask for more. Highly highly recommended!PositiveResponsiveness, Quality, Professionalism, Value
Thanks so much for taking the time to write this review, much appreciated recommendation. All staff will be happy to hear your positive feedback. We wish you all the best for the future.
5/5
GoogleIf you are looking to sell your home than you can't make a better choice than using Country Properties. Honestly, we can't fault the service we received at any point in the selling process. Every staff member we worked with was professional, reliable and incredibly supportive. We'd scream it from the mountain tops if we could, Country Properties was a fantastic company to sell through and we are so glad we used them.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your 5 star review. We are very pleased to hear about your experience, our staff will be thrilled to hear your kind words.
5/5
GoogleExcellent service from Sasha!PositiveResponsiveness, Professionalism
5/5
GoogleAs first time buyers, country properties, to be specific Jo was amazing. She was very patient with me and all my questions and extremely knowledgeable. We were always kept up to date with the progress of the sale and any changes along the way. I would recommend country properties Shefford to all of my friends and family as they are all a very happy and helpful team.PositiveResponsiveness, Quality, Professionalism, Value
Thanks for your review Josie - it's great to hear Jo was able to guide you through the buying process and was very informative and able to answer any questions you had. It can be a daunting process if you haven't bought a property before and we are here to make the process as easy and straight forward as we can for you. We wish you all the happiness in your new home.
5/5
GoogleThe team at Country Properties in Baldock are brilliant! They made selling our property so much less stressful and I felt secure we were in safe hands during the whole process. A special thanks to Tracey the sales progressor who I cant rate highly enough. Knowledgable, helpful and quick to respond, all the things you need when selling your home. Thank you so much!PositiveResponsiveness, Quality, Professionalism
We're glad you have been happy with the service we've given, if there's anything you need in the future please don't hesitate to contact us. Wishing you all the best.
5/5
GoogleWe were extremely impressed with the service we received from Steph. She is extremely proactive and a fantastic commutator.PositiveResponsiveness, Quality, Professionalism
Thank you Peter for your five star review and for taking the time to review us, its really appreciated.
5/5
GoogleJo from Country Properties has given us the best service and professional advice during the purchase of our new home in Shefford. The excellent level of service has made the process less stressful and very smooth. always called back within 30 mins of any query. Overall, we would recommend Country properties to anyone.PositiveResponsiveness, Quality, Professionalism, Value
Hi Trevor - this is a fantastic review for Jo - thank you for taking the time to review us! It is lovely to hear that you had such a positive experience, we really do pride ourselves on delivering excellent customer service. We hope you will be really happy in your new home and look forward to helping you again in the future.
5/5
GoogleReally responsive and especially great at communicating between solicitors!PositiveResponsiveness, Professionalism
Thank you for your kind words Charlotte. We hope you are enjoying your new home!
5/5
GoogleWould definitely recommend this agent. Professional, efficient and any questions were answered promptly. Thankyou.PositiveProfessionalism
4/5
GoogleWe’ve just sold our house through Country Properties. Sasha and the team have been very helpful and easy to deal with throughout and out of all the local estate agents they gave us the most honest valuation. We would use them again.PositiveResponsiveness, Quality, Professionalism
Thank you Charlotte, your feedback is really appreciated - Ampthill Country Properties
5/5
GoogleTony and his team dealt with my sale very well - thoroughly professional and quick, offering very good advice at every stage.PositiveResponsiveness, Professionalism
5/5
GoogleWe completed the sale of our late fathers house last month. This was the second time our family used Country Properties. Phil was fantastic throughout and in his abscence the rest of the team at the Flitwick branch were always helpful and professional. We were kept informed every step of the journey which was so helpful given the current situation. We would not hesitate to recommend Country Properties or use them again. Thank you The G FamilyPositiveResponsiveness, Professionalism
4/5
GoogleVery quick responses to emails and enquiries, keep you updated about the progress of sales. Super friendly staff who always have time for you. Made the buying process much less stressful.PositiveResponsiveness, Professionalism
Thanks so much for taking the time to write this review, we are pleased to hear you have had a friendly and welcoming experience with Country Properties. We wish you all the best in your new home.
5/5
GoogleI have used Country Properties more than once and would not use anyone else. They are professional, helpful, friendly and approachable. They are a brilliant team and Sasha is fantastic. She is passionate about her job and making sure her clients are happy, informed and reassured all the way through what can be a stressful time. I cannot recommend Country Properties highly enough.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleJamie, Jo and Steph were fantastic throughout the whole process of selling and purchasing our properties. All team members were friendly and extremely responsive and consistent with communications. Jamie especially, went above and beyond to ensure we were kept up to date with any developments during our move. As a family, we would highly recommend Country Properties Shefford.PositiveResponsiveness, Quality, Professionalism, Value
Thanks for such a great review of the team here at Shefford - it has been a pleasure to work with you again and we hope you are really happy in your new home !
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Ampthill has the most, with 370 reviews rated 4.8 out of 5, followed by Shefford with 366.
The 11 Country Properties offices, by town:
13 reviews from sellers, rated 5.0 out of 5 on average. For example, FC wrote: "I sold my house through Country Properties in the summer of 2016. Helen and her team ensured the selling process was stress and hassle free. I simply handed ..."
8 reviews from buyers, rated 4.2 out of 5 on average. For example, Caroline wrote: "Not the usual type of service from your usual high street estate agent! Whenever we needed to call the team, every member was aware of our case details and was ..."
Yes. In The Trusted Agent 2026 awards: Country Properties, Shefford won Gold; Country Properties, Hatfield won Gold; Country Properties, Biggleswade won Trusted Agent.
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