Trusted Agent profile · Hertfordshire and Bedfordshire
Verified
★★★★★
1,803 reviews across 11 offices and 4 platforms
Country Properties has 11 offices, in Ampthill, Shefford, Flitwick, Biggleswade, Hatfield, Baldock, Letchworth, Royston, Stotfold, Welwyn and Ashwell (Hertfordshire and Bedfordshire). Together they have 1,803 reviews on four platforms, rated 4.8 out of 5 overall.
1,564
Reviews on Google
All 11 offices
121
Reviews on Facebook
All 11 offices
27
Reviews on The Trusted Agent
All 11 offices
91
Reviews on Trustpilot
Business-wide
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I sold my house through Country Properties in the summer of 2016. Helen and her team ensured the selling process was stress and hassle free. I simply handed ...Read all 13 from sellers
Not the usual type of service from your usual high street estate agent! Whenever we needed to call the team, every member was aware of our case details and was ...Read all 8 from buyers
As a landlord I find the whole team at Country properties easy to work with and was delighted when I found a new house for myself being offered by this branch ...Read the review from landlords
Country Properties's 11 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Country Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI had a really good experience with country properties, They were always quick to reply to emails and phone calls! I was dealing with a young lady called Florence from Biggleswade branch very helpful very kind highly recommend country properties in Biggleswade
Thank you Andy, we are pleased to hear you have had a warm and welcoming experience with Country Properties.
5/5
GoogleThe Country Properties team were brilliant throughout the entire process of buying our first house. Special shoutout to Ashley! We would definitely recommend them.
Thank you for taking the time to leave us a review Ryan, we hope you are very happy in your new home - if you require any help in the future please don't hesitate to call!
5/5
Google5 STARS The Biggleswade office was just amazing from start to finish. The staff are excellent especially the manager Irma and Martin the sales progressor. Constantly kept me informed throughout each stage for a smooth sale
Thank you for your 5-star review. Irma, Martin and the team are happy to hear you were pleased with our service.
5/5
GoogleReally lovely people and so easy to work with. Answered all my questions quickly and efficiently. Florence, the agent that was working with me is very knowledgeable and made me feel comfortable moving into my new flat. Highly recommended Country Properties Biggleswade to my friends
Thank you for sharing your feedback David. We are so glad you had a good experience with Country Properties, our staff will be happy to hear your kind words.
5/5
GoogleI recommend it, excellent service, very helpful, a big thank you (Jodie).
Dear Jessica, Thank you for your 5* review, we are pleased that you found our service excellent. Best wishes from all the team at Country Properties Hatfield.
5/5
FacebookI always think it’s easy to write a good review when things go well. However, I believe it’s more meaningful and informative when things don’t go quite as well. Our transaction took 8 months to complete, so I feel well qualified to write this review. In short, Country Properties, Flitwick have surpassed even the highest standards and proved themselves to be a class leading estate agency. While our transaction threw up some surprising issues, Country Properties supported us at every step. They not only went beyond expectations to keep our purchase transaction together, but also kept our buyers informed at regular intervals to ensure the chain remained strong. Their experience in the local area doesn’t stop with property knowledge; they are also able to propose a choice of other specialist firms to work with from financing, conveyancing, surveyors and removals. Each of the firms we selected were excellent. To summarise, although the thought of our 8 month transaction may sound horrific, I honestly did not feel stressed at any stage - that is the level of trust and confidence we had in Duane and his team.
Thanks so much for your review Jon, we absolutely agree that this was a tricky transaction with many unexpected delays. The patience and perseverance of all involved has been key throughout and we're thrilled that you and the family can finally get settled into your new home. All the very best, Duane and the Flitwick team.
5/5
FacebookI saw so many people talking about a lady called Mrs CHARLOTTE WAYNE and i kept wondering if she is really an expert trader like they say and not a scammer like the others, then i contacted her and i was shocked and amazed that with just $1000 i invested, CHARLOTTE WAYNE helped me managed my account and after 7 days of trading, i made my first withdrawal of $12,900. I’m so happy sharing this testimony with you all, you can contact her via WhatsApp or email and make good profit WhatsApp: +39 351 093 7250Email: charlottewayne303@gmail.com.
5/5
FacebookVery competent and polite people. Nice caring service and achieved a good price for my house
Thanks so much for your kind review Michael, it has been an absolute pleasure assisting you with your sale. Our very best wishes for the future, Duane and the Flitwick team.
5/5
GoogleIts the solicitors that normally take their time and frustrate both the seller and buyer. Country properties (Tracy) were brilliant at chasing up and clearing loose ends.PositiveResponsiveness, Professionalism
Thank you Chris, for this 5 star rating and for taking the time to let us know how we did. Wising you all the best for the future.
5/5
FacebookSasha has been brilliant for us and helped us get our home before the stamp duty dates 😳 😅 We love our home better than where we used to live thank you so much for all your hard work 🙏 Keep doing what you do, have a lovely Christmas and new year regards Emma & Phillip 🍾 🥂
5/5
GoogleSuper service from the team at Country Properties. Great communication between all parties was managed superbly by the Welwyn team. Thank you.
5/5
GoogleCountry Properties took over as agent for my property following an unsuccessful period of time with another agent. I had a regular stream of viewings, was inforned with feed back after every viewing and we talked through alterations l could make to improve the property for the viewer. The house was successfully sold and my buyer was kept informed of all matters in connection with the sale. I would recommend Country Properties who took the worry of selling away from me.
Thank you for your review, we hope you are settling into your new home. It was a pleasure to help.
4/5
GoogleRating only, no written review.
Thank you for your review Rosie.
5/5
GoogleProfessional, friendly staff - we wouldn't hesitate using County Properties again.
Hi Tony - thanks for this 5 star review! We hope you and the family are settling into your new home.
4/5
GoogleSteph and her team were very friendly and efficient, which made the whole process very easy
Thanks for your review Alan - it's great to hear the team helped you every step of the way through the buying process !
4/5
GoogleExcellent service. Jo was a pleasure to deal with and made sure my sale went through! Would recommend :-)
Thank you for the recommendation and 5 star review Lou. It is great to hear that our sales team provided excellent service during the process of selling your property. We look forward to helping you again in the future
5/5
GoogleA fantastic Estate Agents. Always at the end of the phone whenever you need them, answering with a friendly voice and willing to help. Would definitely recommend and use them again.
Thanks for a brilliant review and recommendation. It's always great to receive such good feedback and we were delighted to help you make the move.
5/5
GoogleI would highly recommend Country Properties. Both the sales and lettings teams are very professional and will help with anything you need, always doing their best and putting customers first. Amazing service
Thank you for the recommendation and 5* review !
5/5
GoogleAs a landlord, we have used Country Properties for several years to help us with our rentals. They are extremely professional and provide a great service. Debby in paticular is fantastic, nothing is ever an issue!
Hi Anna - what a lovely review for the lettings team, Thank you. We are delighted that Debbie is looking after you so well and we look forward to continuing to work with you as we look after your portfolio of rental properties.
5/5
GoogleSteph and Jamie have been brilliant from start to end with our sale and purchase. Very accommodating and great communication from them all. Highly recommend!
Hi Victoria - Thank you for taking the time to write a review for us. We hope you will be very happy in your new home
5/5
GoogleWe recently used Country Properties and cannot thank the team enough for their excellent service and support throughout the process of buying our first home. A massive thank you to Tayler in particular for being so helpful and keeping us up to date throughout the whole process!
Hi Ellie - thank you for taking the time to write a great review for us. It is always fantastic to hear when the team have done a great job and that Tayler was able to guide you and support you in buying your first home together. We look forward to being able to help you again in the future.
5/5
GoogleCountry Properties Shefford could not have been more helpful in the process of our purchase. They were brilliant at keeping us informed of any updates and made the process as smooth as possible. We would highly recommend them.
Thank you for your review, great to hear that you were kept fully informed during your purchase with us and delighted that we got you moved just in time for Christmas. Our customer service is something we take great pride in and we are glad that we were able to make the process an easy one for you.
5/5
GoogleI rented for the past 2 years a property managed by Country Properties. Never had an issue, all my requests have been managed quickly and in a professional manner. The staff is supportive and it’s been a pleasure working with the letting team. Totally recommend!
Thank you for the fantastic review for the lettings team. If we can help again in the future we would be more than happy and we are delighted your experience as one of our tenants was a positive one.
1/5
GoogleMe & my partner dealt with Country Properties Shefford branch in March 2020, during the first major lockdown. Steph and Tayler helped us to find lovely properties and set up lots of viewings for us, we even put in an offer on a house we loved and wanted to buy. However, after having a Comprehensive Survey done the house had lots of issues me and my partner didn’t want to deal with, we then withdrew our offer. We had the right to withdraw our offer as we felt that there was to many different problems with that house. Country Properties were not happy that we withdraw our offer. Having a conversation with Steph, the manager, it was obvious she was livid and tried telling us that we were making a mistake. We kind of felt that she was bullying us not to withdraw. We stood our ground and told her to read the survey report, it stated the house had problems which we felt we didn’t want to take on. Both Steph and Tayler were clearly unhappy with our decision, which then lead to them ghosting us. We asked them to send us more properties, they said they would but never did. Fast forward to 2021, we managed to find our dream house, not through Country Properties, through another agent who acted like adults unlike staff at Country Properties. I wouldn’t recommend Country Properties Shefford, once they saw their commission float through the air after we pulled out of their deal, they spat their dummies out and stopped communicating with us. How childish and unprofessional are they. 👎🏾
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Ampthill has the most, with 370 reviews rated 4.8 out of 5, followed by Shefford with 366.
The 11 Country Properties offices, by town:
13 reviews from sellers, rated 5.0 out of 5 on average. For example, FC wrote: "I sold my house through Country Properties in the summer of 2016. Helen and her team ensured the selling process was stress and hassle free. I simply handed ..."
8 reviews from buyers, rated 4.2 out of 5 on average. For example, Caroline wrote: "Not the usual type of service from your usual high street estate agent! Whenever we needed to call the team, every member was aware of our case details and was ..."
Yes. In The Trusted Agent 2026 awards: Country Properties, Shefford won Gold; Country Properties, Hatfield won Gold; Country Properties, Biggleswade won Trusted Agent.
Tell us what you need and up to 3 trusted local agents will be in touch.
