Trusted Agent profile · Hertfordshire and Bedfordshire
Verified
★★★★★
1,802 reviews across 11 offices and 4 platforms
Country Properties has 11 offices, in Ampthill, Shefford, Flitwick, Biggleswade, Hatfield, Baldock, Letchworth, Royston, Stotfold, Welwyn and Ashwell (Hertfordshire and Bedfordshire). Together they have 1,802 reviews on four platforms, rated 4.8 out of 5 overall.
1,564
Reviews on Google
All 11 offices
120
Reviews on Facebook
All 11 offices
91
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I sold my house through Country Properties in the summer of 2016. Helen and her team ensured the selling process was stress and hassle free. I simply handed ...Read all 13 from sellers
Not the usual type of service from your usual high street estate agent! Whenever we needed to call the team, every member was aware of our case details and was ...Read all 8 from buyers
As a landlord I find the whole team at Country properties easy to work with and was delighted when I found a new house for myself being offered by this branch ...Read the review from landlords
Country Properties's 11 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotCountry Properties was on top of things…
Country Properties was on top of things all the time and we never felt like anything was forgotten. If something needed chasing up anywhere in the chain, Sasha would be on it straight away and communicate effectively with everyone involved.
5/5
GoogleCountry properties are the go to estate agent to buy or sell your property. The staff are excellent and a pleasure to deal with, they go beyond the call of duty to help you achieve your goals. Irma and the team are absolutely the best !! I highly recommend them. Thank you so much for all your hard work i am so grateful to you all.
Thank you for leaving us such a wonderful review, we are delighted to hear that the staff at Country Properties have been so accommodating. Our staff will be happy to hear your kind words. We wish you all the best for the future.
5/5
GoogleFriendly helpful staff. Would use again.
5/5
GooglePurchased our property 5 years ago from Tony at country properties and recently just completed the sale of our property. Very experienced and professional would highly recommend.
1/5
GoogleDictatorial.
5/5
GoogleMartin was brilliant and always went the extra mile at every stage for me during my house sale
5/5
GoogleExcellent service selling my Mum's house that went above and beyond. Attentive, patient, courteous, professional and always there to help and support- excellent local knowledge and understanding of the market.
5/5
GoogleCan’t recommend Country Properties enough. They have been fantastic helping with the purchase of my first home. Sasha’s communication has been great and highly professional.
5/5
TrustpilotAmpthill Country Properties are very…
Ampthill Country Properties are very proactive with their sales and keep their buyers in the loop throughout the process. I would highly recommend selling with them!
5/5
GoogleReceived great support with our buy which turn out to be pretty stressful. Laura and Ashley were amazing and supportive and Martin always had the right answers for us. Thank you all!!!
Thank you for your lovely review. The Biggleswade team really appreciate it and wish you every happiness in your new home.
5/5
TrustpilotWhen patience pays off.......
The team at Country Properties have been exemplary throughout the whole selling and buying process and we would thoroughly recommend using them if you are looking for an estate agent in the Ampthill area.We must also mention that Sasha is an absolute credit to the team. The whole process has been very drawn out (some 9 months) and stressful but due to Sasha’s professionalism and experience in sales progressing we got there in the end. She went over and above for us and we are most grateful for that.
5/5
TrustpilotCountry Properties Hitchin Lettings Excellent
Country Properties Hitchin LettingsAll of the lettings team have been excellent in helping me secure the property I really wanted. Jo and Pam went way above and beyond what was required . They kept me up to date with everything and liaised with the owners to ensure the deal was done. Without their patience and understanding I would have been disappointed ! Thank you Ladies ...Thank you Country Properties
5/5
TrustpilotFive star service from the initial…
Five star service from the initial viewing through to exchange. Sasha, Billie, Ken and Jake looked after us like royalty. Sasha could not have done any more to help us and put us at ease. I cannot recommend this branch enough. A very pleasant experience.
5/5
GoogleI would like to say a huge thank you to the County Properties Team at Flitwick and especially Phil, absolutely 💯 service from start to finish, always on the ball, going above and beyond to help with both our sale and purchase, I would highly recommend - thanks Phil 😊 …
Thanks so much for using our services for both your sale and purchase Linda, it has been an absolute pleasure to help you with your move. Do keep in touch as we know you'll have lots of plans for your new home and would love to hear how it's coming along. Take care, Phil and the Flitwick team.
5/5
GoogleThe best estate agents in the area! My wife and I purchased our first home from Country Properties back in 2014. We were impressed by their service we decided to list our home with them last year. The team are amazing, so supportive and accommodating in everything they do. Admittedly, we were a tricky client, but nothing was too much trouble for Country Properties. We mostly dealt with Steve (who is fantastic!), but the rest of the team are brilliant too. Highly recommend Country Properties for anyone looking to sell / buy in the area.
A big thank you for your five star review Matthew, we're so pleased that you came back to us for your recent house sale. We hope that you and the family are now settling into your new home but, if you do decide to make another move in the future, you know where we are. All the very best, Steve and the team.
5/5
GoogleRecently purchased a property through CP and sold via a different agent. If only I had sold through them as well...!! In particular, Sasha was incredible, always in contact, chasing down all parties and a pleasure to deal with. Thank you for getting this one over the line for me :)
5/5
GoogleI cannot praise this particular office highly enough!! Amazing service from beginning to end and so professional and always in touch through a very stressful time while selling our house over Christmas. The whole team are fabulous, but I have to pick out Sasha in particular as one in a million! She has such a passion for her job and her customer service is second to none! I would recommend Country Properties 100%!! Thank you guys xx
5/5
GoogleVery good experience with country properties Letchworth to find a renting place! Paul Gibson is amazing!
Thanks Liv, so glad you had a good experience with us. We hope you enjoy your new home.
5/5
GoogleWe are 1st time buyers and bought our house through Country Properties, our experience with them has been absolutely brilliant. They have been friendly professional and communicated with us from start to finish. Phil has gone over and beyond for us, They have been truly amazing throughout the process and was always on hand to assist and answer any queries we had. We couldn't have asked for better agents. Thank you to the Country Properties team for all your help. Cheryl & Ian Robbins
Thanks so much for your kind comments, we're so pleased to have been able to help you with your very first property purchase. Whenever you're ready to make your next move please do get in touch! Wishing you both a very happy Christmas, Phil and the Flitwick team.
5/5
GoogleWe purchased a house sold by Country Properties and our experience with them was brilliant. We viewed the house with Sharon and she was friendly professional and communicated with us well from start to finish. Once we had put in an offer and it was accepted Phil took over the administration of our sale and throughout the whole process he was fantastic. Particular thanks to Phil who provided invaluable help throughout the process and was always on hand to assist and answer any queries we had in a timely, friendly and professional manner. We couldn't have asked for better estate agents. They were always available to speak on the phone and provided any help we needed and answered any questions we had. Our sale was straight forward and we are now settling into our new home with no further stress! If we ever sell our house or buy another one we definitely will do so through Country Properties . Thank you to the Country Properties team for all your help. Bogdan and Paula
Thank you so much for your five star review, we're so pleased that you were happy with our service and hope that you have a wonderful Christmas in your new home. All the best, the Flitwick team.
5/5
GoogleSacha is Country Properties Secret weapon and sets the agency apart from all the others. Her communication, professionalism and personality was really impressive. Thank you for all your effort and commitment, it was much appreciated!
5/5
GoogleI highly recommend this estate agent. I viewed 3 properties on a Saturday back in September in the Barton Le Clay area with Lynne , her knowledge of the properties and local area was amazing. She also went out of her way to lead us to the local nature reserve so we could have a walk and take in the beauty of the local area. A complete breath of fresh air compared to some of the other estate agents I had been talking to. This set the tone for my whole experience with the team at Country Properties. Within the team I also worked with Sasha and Billie, both of who are lovely to work with, extremely helpful and very quick to respond to any queries. I was extremely well looked after for the entire process and I cannot be happier with how my house purchase has gone. Thank you
5/5
GoogleGreat experience selling our house through Sasha and her team from Country Properties Ampthill. Friendly, experienced and easy to deal with, they go the extra mile to help push the sale along. We live aboard and they were accomodating to our needs and timings and everything went smoothly from start to finish. Highly recommend.
5/5
GoogleJust bought and sold a house through Country Properties and the experience could not have been better. The valuation process was simple, they were transparent the whole time, and the listing looked great online. Once we were in our chain Sasha was amazing at communicating and was on hand to answer any questions we had at any time. Before, during and even after the move, we felt like we could reach out to Sasha and get a friendly helpful response every time. We love our new house and it was a pleasure working with CP - would highly recommend to everyone!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Country Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Country Properties and its branches won awards at EA Masters in two years, most recently 2020.
EA Masters winners in two years, the group and its branches: 2019, 2020.
EA Masters by year, 2019 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: EA Masters winners lists, as published, linked by year.
Country Properties and its branches won awards at The British Property Awards in five years, most recently 2025.
British Property Awards winners in five years, the group and its branches: 2021, 2022, 2023, 2024, 2025.
British Property Awards by year, 2021 to 20252025 1 Gold The British Property Awards 2025 winners
2024 1 Gold The British Property Awards 2024 winners
2023 1 Gold The British Property Awards 2023 winners
2022 1 Gold The British Property Awards 2022 winners
2021 1 Gold The British Property Awards 2021 winners
Source: The British Property Awards winners lists, as published, linked by year.
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Ampthill has the most, with 369 reviews rated 4.8 out of 5, followed by Shefford with 366.
The 11 Country Properties offices, by town:
13 reviews from sellers, rated 5.0 out of 5 on average. For example, FC wrote: "I sold my house through Country Properties in the summer of 2016. Helen and her team ensured the selling process was stress and hassle free. I simply handed ..."
8 reviews from buyers, rated 4.2 out of 5 on average. For example, Caroline wrote: "Not the usual type of service from your usual high street estate agent! Whenever we needed to call the team, every member was aware of our case details and was ..."
Yes. In The Trusted Agent 2026 awards, Shefford won Gold, Hatfield won Gold and Biggleswade won Trusted Agent. At The British Property Awards 2025 its branches won 1 Gold award. The group and its branches have also won 6 other industry awards since 2019.
