Trusted Agent profile · Hertfordshire and Bedfordshire
Verified
★★★★★
1,802 reviews across 11 offices and 4 platforms
Country Properties has 11 offices, in Ampthill, Shefford, Flitwick, Biggleswade, Hatfield, Baldock, Letchworth, Royston, Stotfold, Welwyn and Ashwell (Hertfordshire and Bedfordshire). Together they have 1,802 reviews on four platforms, rated 4.8 out of 5 overall.
1,564
Reviews on Google
All 11 offices
120
Reviews on Facebook
All 11 offices
91
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I sold my house through Country Properties in the summer of 2016. Helen and her team ensured the selling process was stress and hassle free. I simply handed ...Read all 13 from sellers
Not the usual type of service from your usual high street estate agent! Whenever we needed to call the team, every member was aware of our case details and was ...Read all 8 from buyers
As a landlord I find the whole team at Country properties easy to work with and was delighted when I found a new house for myself being offered by this branch ...Read the review from landlords
Country Properties's 11 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleWe found both Simon and Ian at Country Properties extremely helpful and efficient in dealing with the sale of our property. Always returned calls when promised and helped make the sale go through very smoothly. Would highly recommend them,
Thank you Sandy. Best wishes for the future.
5/5
GoogleProfessional and friendly service. They went over and beyond what you could have expected. Thanks to Ian, we were able to market and sell our house within days, securing the most robust chain and making our new purchase a reality. We used …
Thank your Dawn, we are so glad we were able to make your move work. We wish you the best of luck in your new home.
5/5
GoogleWe used Country Properties to sell our flat in February this year and that went very smoothly and completed in good time. We had previously made an offer on a house, back in November 2021, that had been accepted, but we did not exchange …
Thank you Jim, best wishes to you and your family.
5/5
GoogleAmazing service from Country Properties. These guys know the local market inside out, and are very honest, genuine and a pleasure to deal with. Took just a day of viewings to secure us 4 offers above asking price then went above and beyond …
Thanks for your kind words Jennifer. Best wishes to you and your family.
5/5
GoogleReally impressed with the attitude and dedication of everyone at Country Properties in Biggleswade. Started with the friendly sales banter from Ash as we first put my late mother's house on the market, followed by regular updates (good and bad) from Laura and the team regarding what people thought of the property, and then I'm glad to say resulting in a sale that was chased through via Martin (the sales progresser) and Ash who managed to sort out a house clearance guy, and a window glazier to sort out a few snags. All round - a really good experience ... Thank you all!!
Thank you for leaving us such a wonderful review, we are delighted to hear that the staff at Country Properties have been so accommodating throughout the sale. Please let us know should you need any assistance in the future.
5/5
GoogleBuying or selling a house is never an easy process but doing this through Country properties made it the best process it can be. Whenever I wanted an update from the vendors solicitor they would always get one for me on the same day. I always knew what stage of the process I was at and what's left to be done. They were all friendly staff and very welcoming. It was a great experience when I could finally go and collect my keys.
5/5
GoogleRating only, no written review.
5/5
GoogleFast and efficient journey for first time house buyers. Thank you
5/5
GoogleExcellent communication and very helpful before, during and after the sale
5/5
GoogleCountry properties were amazing at selling our house. From the moment Heather came to do out valuation, I immediately felt at ease and that they were the right agents for us.
5/5
GoogleWe recently purchased a house using Country Properties , Helen, Heather and Natalie were extremely helpful , we were able to view our property on a number of occasions prior to our move. A great team who guided us through a stressful time and at times went above and beyond the call of duty. Particular thankyou to Helen for all her help.
4/5
GoogleThroughout a difficult sale (for reasons I won`t explain!) Country Properties staff were professional and courteous throughout the whole process. All are a credit to their profession and dealt with all the different curve balls this sale threw at us with the minimal of fuss! Well done to all.
5/5
GoogleRating only, no written review.
Thank you for our 5* review !
5/5
GoogleVery quick sale, good attention to detail all through the process.
Thanks Nigel for taking the time to review our services & for the 5*'s
5/5
GoogleOutstanding service from Jamie and the team. Can't recommend Country Properties enough!
Thank you Hannah it was a pleasure to help you make the move.
5/5
GoogleI rent my current property through them and they have made it a really simple, no hassle process.
Thank you Paul that's exactly what we aim to do for our Landlords & tenants alike.
5/5
GoogleJust moved into our rental property with Country Properties. Debbie was fantastic and so patient dealing with us and our referencing (especially with our different from usual circumstances). Can’t recommend Debbie and her team enough!
Hi - thank you so much for leaving your review for the Lettings team. It is great to hear such positive feedback for Debbie & the team.
5/5
GoogleI recently moved house and was very fortunate to have had Lucy and Steph @Country Properties Estate & Letting Agents Shefford help me through the stressful house purchasing process! They were always available and really supported me as a first-time buyer. Thank you so much, guys! :)
Thank you Jamie - was our pleasure.
5/5
GoogleI cannot recommend Jamie & his team highly enough. Particular credit to Lucy Kersey who throughout the process was pivotal in her communication. She was the only professional to keep us in the loop & ensured the chain was kept “reassured & …
Thank you for leaving a great 5* review for Lucy and its lovely to hear she was such a great help to you throughout your selling/buying process. Moving home can prove stressful at times and the team are only too happy to help make this run as smoothly as possible for you. We hope you are enjoying your new home.
5/5
GoogleCountry Properties Shefford recently sponsored the advertising boards for our local school Christmas fair. From initial contact, organising the boards through to the donation reaching our account Jamie was helpful and professional. Great to see a local business supporting a local fundraiser 👍🏻👍🏻 …
Thank you Mary we love to get involved with our community & sponsor these annual events. We look forward to next time !
5/5
GoogleLucy and the team were incredibly helpful and informative throughout the entire process of buying our first house. We couldn't have asked for a nicer experience through them and wouldn't hesitate to recommend them to anyone. Thank you country properties for all your help.
Thanks Billy for taking the time to leave us a review .. We are glad we made the whole process an enjoyable one.
5/5
GoogleHighly recommend Country Properties Shefford for selling or buying. We wanted to sell our house and buy a new home in the same part of shefford. Steph and her team sold our house in three days, with multiple offers, and then found us two …
Hi Becky, such a lovely review for Steph and the team - thank you ! We were delighted to help you make the move & secure you your dream home. It's fantastic to hear that you were so happy with our service and we look forward to helping you, family & friends in the future.
5/5
GoogleLucy & Jamie at Country Properties, Shefford have been a pleasure to deal with throughout the lengthy sale of my house. Lucy in particular was incredibly attentive and kept me informed throughout the process. She has certainly mastered the balance of being personable & professional! I'll certainly be recommending CP to friends & family.
Hi Ben - thank you for taking the time to leave us a review. It's great to hear you had such a good experience with our team and that Lucy helped made what can be quite a stressful process into a pleasurable one.
5/5
GoogleWe have used Country Properties to sell our house. It has been a pleasure to deal with them. Every aspect of the sale process has been thoroughly professional, and we have no hesitation in recommending their services when buying or selling …
Thanks for the recommendation Peter. It's great to hear the team provided such a good service ! We hope you are enjoying your new home.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Country Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Country Properties and its branches won awards at EA Masters in two years, most recently 2020.
EA Masters winners in two years, the group and its branches: 2019, 2020.
EA Masters by year, 2019 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: EA Masters winners lists, as published, linked by year.
Country Properties and its branches won awards at The British Property Awards in five years, most recently 2025.
British Property Awards winners in five years, the group and its branches: 2021, 2022, 2023, 2024, 2025.
British Property Awards by year, 2021 to 20252025 1 Gold The British Property Awards 2025 winners
2024 1 Gold The British Property Awards 2024 winners
2023 1 Gold The British Property Awards 2023 winners
2022 1 Gold The British Property Awards 2022 winners
2021 1 Gold The British Property Awards 2021 winners
Source: The British Property Awards winners lists, as published, linked by year.
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Ampthill has the most, with 369 reviews rated 4.8 out of 5, followed by Shefford with 366.
The 11 Country Properties offices, by town:
13 reviews from sellers, rated 5.0 out of 5 on average. For example, FC wrote: "I sold my house through Country Properties in the summer of 2016. Helen and her team ensured the selling process was stress and hassle free. I simply handed ..."
8 reviews from buyers, rated 4.2 out of 5 on average. For example, Caroline wrote: "Not the usual type of service from your usual high street estate agent! Whenever we needed to call the team, every member was aware of our case details and was ..."
Yes. In The Trusted Agent 2026 awards, Shefford won Gold, Hatfield won Gold and Biggleswade won Trusted Agent. At The British Property Awards 2025 its branches won 1 Gold award. The group and its branches have also won 6 other industry awards since 2019.
