5/5
GoogleChristian at CP showed us a lovely house in Newnham. Lovely polite chap. Top man 👍 …
Agent replied · 7 November 2024
Hi Marco, thank you for leaving such a lovely review for Christian. We will ensure to pass on your feedback!
Trusted Agent profile · Hertfordshire and Bedfordshire
Verified
Country Properties estate agents in Ampthill, Shefford, Flitwick and 8 more
★★★★★
1,803 reviews across 11 offices and 4 platforms
Country Properties has 11 offices, in Ampthill, Shefford, Flitwick, Biggleswade, Hatfield, Baldock, Letchworth, Royston, Stotfold, Welwyn and Ashwell (Hertfordshire and Bedfordshire). Together they have 1,803 reviews on four platforms, rated 4.8 out of 5 overall.
1,564
Reviews on Google
All 11 offices
121
Reviews on Facebook
All 11 offices
91
Reviews on Trustpilot
Business-wide
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers13 reviews
I sold my house through Country Properties in the summer of 2016. Helen and her team ensured the selling process was stress and hassle free. I simply handed ...Read all 13 from sellers
Buyers8 reviews
Not the usual type of service from your usual high street estate agent! Whenever we needed to call the team, every member was aware of our case details and was ...Read all 8 from buyers
Landlords1 review
As a landlord I find the whole team at Country properties easy to work with and was delighted when I found a new house for myself being offered by this branch ...Read the review from landlords
Our offices
Country Properties's 11 offices, most reviewed first. Each has its own page.
- Country Properties Ampthill1 Church Street, MK45 2PJ370 reviews · 242 on Google (4.9)10 in the last 90 days
- Country Properties Shefford46 High Street, SG17 5DG366 reviews · 276 on Google (4.8)12 in the last 90 days
- Country Properties Flitwick3 The Russell Centre, Coniston Road, MK45 1QY326 reviews · 199 on Google (4.8)12 in the last 90 days
- Country Properties Biggleswade79 High Street, SG18 0LA307 reviews · 211 on Google (4.8)14 in the last 90 days
- Country Properties Hatfield7 The Broadway, AL9 5BG281 reviews · 172 on Google (4.9)20 in the last 90 days
- Country Properties Baldock39 High Street, SG7 6BG253 reviews · 153 on Google (4.7)8 in the last 90 days
- Country Properties Letchworth Garden City7 Howard Park Corner, SG6 1PQ210 reviews · 101 on Google (4.9)6 in the last 90 days
- Country Properties Royston45 High Street, SG8 9AW186 reviews · 90 on Google (4.4)10 in the last 90 days
- Country Properties Stotfold1 Arlesey Road, SG5 4HA175 reviews · 73 on Google (4.9)6 in the last 90 days
- Country Properties Welwyn10 High Street, AL6 9EQ125 reviews · 35 on Google (5.0)4 in the last 90 days
- Country Properties Ashwell22 High Street, SG7 5NW108 reviews · 12 on Google (4.2)4 in the last 90 days
Awards
The Trusted Agent 2026 results for Country Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Country Properties and its branches won awards at EA Masters in two years, most recently 2020.
EA Masters winners in two years, the group and its branches: 2020, 2019.
EA Masters by year, 2020 to 2019
2020 1 award EA Masters 2020 winners
- WinnerEA Masters 2020: Best Estate Agent Guide 2021 award winning agency, Sales and Lettings, East of England
2019 1 award EA Masters 2019 winners
- WinnerEA Masters 2019: Best Estate Agent Guide 2020 award winning agency, Lettings, East of England
Source: EA Masters winners lists, as published, linked by year.
The British Property Awards
Country Properties and its branches won awards at The British Property Awards in five years, most recently 2025.
British Property Awards winners in five years, the group and its branches: 2025, 2024, 2023, 2022, 2021.
British Property Awards by year, 2025 to 2021
2025 1 Gold The British Property Awards 2025 winners
- GoldThe British Property Awards 2025: Letting Agent in BiggleswadeBiggleswade
2024 1 Gold The British Property Awards 2024 winners
- GoldThe British Property Awards 2024: Letting Agent in BiggleswadeBiggleswade
2023 1 Gold The British Property Awards 2023 winners
- GoldThe British Property Awards 2023: Letting Agent in BiggleswadeBiggleswade
2022 1 Gold The British Property Awards 2022 winners
- GoldThe British Property Awards 2022: Letting Agent in BiggleswadeBiggleswade
2021 1 Gold The British Property Awards 2021 winners
- GoldThe British Property Awards 2021: Letting Agent in BiggleswadeBiggleswade
Source: The British Property Awards winners lists, as published, linked by year.
Latest reviews from every Country Properties office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleI have recently completed a house purchase with Country Properties and received excellent customer service. Christian showed me round the property. He was both friendly and knowledgeable and made some helpful suggestions about changes that could be made to the property. Michelle was then my point of contact when I decided to purchase the property. Michelle is very personable and happy to help and on a number of occasions when I asked to see the property again, both Michelle and Christian were happy to oblige. Michelle also helped me out greatly when there were delays, providing reassurance to the vendor. Her recommendation of a conveyancing solicitor was also spot on. I would happily recommend Country Properties to anyone looking to buy or sell.
Agent replied · 17 March 2024
Hi Eleanor, thank you for leaving such a glowing review for Michelle and Christian, we really appreciate it. Wishing you the best of luck in your new home!
3/5
GoogleRating only, no written review.
5/5
GoogleSuper helpful, professional and friendly, I’d recommended the Royston branch of Country Properties wholeheartedly
Agent replied · 27 October 2023
Great feedback for the team. Thank you very much!
1/5
GoogleHad awful experience with Sophie Wesley. Be aware while renting, she keep ignoring our emails and phone calls after our end of tenancy. We spent£500 on professional cleaning and sent her the certificate but she Caused us so much stressed, in the end DPS mentioned she was trying to do a "betterment". I had to liaise with her manager Irma Bucci to get any sort of reply. Awful and stressful experience... This is the reply for ur comment below : The property it self is very poorly isolated and we as a family living with a child, how could we not heat properly... As you say if u still have all the communication, please have a look at the email that i sent on 7th of Sep 2021, that's 1 week after we moved in, where i was mentionning about Chilopoda infestation... Its not tenant responsible to sort out stuctural issue with the buildings. Also our end of tenancy cleaning company had an aftercare option which we took and even sent emails to Sophie to contact them, SHE IGNORED. Finally, even with DPS she didn't reply on time and we had to go through a lawyer to get in touch with her.... You know how renting property is hard to find and unscrupulous people like Sophie Wesley support these horrible landloard and take our hard earned money to "betterment" the old broken property. Thank you for helping us to see the dark side
Agent replied · 27 October 2023
Dear Nirubiha, Thank you for taking the time to leave a review. We are sorry to see you have not been happy with the service. The business is jointly owned by Irma and Sophie and we have records of email communications between Sophie and yourself as well as phone records with other staff members giving you updates. Unfortunately, the landlord was extremely disappointed with how you left the property and the check out report reflected this. Numerous areas of the property had deterioration due to mould and damp through a lack of heating and ventilation, as well as the garden being unkempt. These issues were highlighted to you during your routine property visits throughout the tenancy by the staff members conducting them. As Sophie could not reach an agreement between the landlord and you, it was put to the DPS for them to act in arbitration and allow the decision to become final from an impartial provider.
5/5
GoogleRating only, no written review.
Agent replied · 18 March 2024
Hi Richard, thank you for leaving us a 5* review!
5/5
GoogleWe recently viewed a property with Christian from the Baldock office. We found him to be very pleasant, confident and informative.
Agent replied · 18 March 2024
Dear Shirley, thank you for leaving such a lovely review for Christian. We will ensure to pass on your wonderful feedback.
5/5
GoogleI would highly recommend Country Properties Stotfold. I have been working closely with their staff for the past two years, and I must say that they consistently exceed expectations. I highly recommend their services for both sales and lettings. Their team is exceptional!
5/5
GoogleTony worked jolly hard for us and dealt professionally with the additional requests that came his way from both us and our buyers. I would definitely recommend him.
5/5
GoogleI could not be more happy with the service provided. It was friendly and totally professional. Tony Cox has an excellent understanding of the local property market and, through a very difficult period, was always supportive and positive. I cannot recommend him and his company more highly.
5/5
GoogleSo glad we chose Country Properties to manage the sale of our house. From the very first contact we had right through to completion, every single one of the team were fantastic, going above and beyond to help it all go smoothly and kept us informed and updated at every stage. Highly recommended!
5/5
GoogleExcellent services. They exceeded my expectations
Agent replied · 16 March 2024
Thank you Leonie for your review, we are pleased to hear we exceeded your expectations, we pride ourselves on offering a 5star service to our customers. Dawn
5/5
TrustpilotOutstanding service
The whole team at Country Properties are outstanding and I would highly recommend them. We were kept informed and updated throughout the process and everything was dealt with promptly, smoothly and professionally.
5/5
FacebookThe whole team at Country Properties are outstanding and I would highly recommend them. We were kept informed and updated throughout the process and everything was dealt with promptly, smoothly and professionally.
4/5
GoogleRating only, no written review.
5/5
GoogleExcellent service from start to finish.
5/5
TrustpilotExcellent service from start to finish.
Rating only, no written review.
5/5
GoogleAbsolutely amazing customer service. Phil in particular went above and beyond to make sure everything went smoothly when purchasing my first home. I could ring the office at any time and knew the team at country properties would do everything they could to assist. The team listened to me and took the time to help with issues I was having with my solicitors and allowed me to view the property as many times as I wanted. I Cannot fault Country properties and will recommend them to everyone.
Agent replied · 17 March 2024
Thanks so much for your kind words Helen. We know that buying a first home is an exciting time and it's always such a pleasure to help our clients with taking these first steps on the property ladder. We wish you every happiness in your new home. All the very best, Phil and the Flitwick team.
5/5
GoogleChristian at CP showed us a lovely house in Newnham. Lovely polite chap. Top man 👍 …
Agent replied · 17 March 2024
Hi Marco, thank you for leaving such a lovely review for Christian. We will ensure to pass on your feedback!
5/5
GoogleRating only, no written review.
Agent replied · 17 March 2024
Thank you so much for your five star rating of our Lettings team, much appreciated!!
5/5
GoogleExcellent personal service and perseverance with a long chain to reach a successful result. I highly recommend Duane and the team. Thank you.
Agent replied · 17 March 2024
A big thank you from Duane and the team for your kind words and five star review. If we can help at all in the future please do get in touch.
5/5
GoogleFrom start to finish, Phil went the extra mile to get us through the sale and purchase of our properties. The chain was not easy, and Phil always communicated the state of play effectively every step of the way. I would highly recommend them and use them if we ever need to move again.
Agent replied · 17 March 2024
Thanks so much for your kind words Ed, it really does mean a lot to us when clients take the time to leave a review. We're so pleased to have been able to assist with both your sale and purchase and hope you're now happily settled in your beautiful new home.
5/5
GoogleThis is the second time Phil from Country Properties has been involved in the conveyancing of my property. Last time he acted for the vendor and this time for me as the selling agent. On both occasions, Phil has been the estate agent in the chain working tirelessly to keep the chain together and bring us to completion through difficult circumstances when solicitors have been slow to react and communication has been trying. Phil keeps in close contact so that you know what's happening up and down the chain. He also offers words of kindness and support when the going gets tough. House selling/buying can be such an emotional time. I can thoroughly recommend Phil and the team at Country Properties to use as an agent to sell your property and if you have a choice of agents when you're buying - definitely use them.
Agent replied · 17 March 2024
Thank you so much for your five star review Jane, we're so pleased that you've been happy with our service having seen it from both sides, as a seller and previously a buyer. It can be a challenge where chains are involved, and this is often where a good agent can make all the difference. It's been a pleasure to have the opportunity to help with your move once more and we really hope our paths cross again in the future. Wishing you all the very best, the Flitwick team.
5/5
GoogleI highly recommend Country Properties Flitwick, my experience over the last few months regarding the purchase of my new home has been outstanding. Phil, in particular, is very friendly, approachable and his knowledge on the property I'm buying is excellent. He has kept me well informed throughout and has made the whole process of buying my new home very straightforward and stress free.....thank you Phil!!
Agent replied · 17 March 2024
Thank you so much for your lovely review Julie, it has been a pleasure to assist you in the purchase of your new home. We look forward to handing over the keys in a few weeks. All the best from Phil and the team.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Country Properties
Which Country Properties office has the most reviews?
Ampthill has the most, with 370 reviews rated 4.8 out of 5, followed by Shefford with 366.
Where are the Country Properties offices?
The 11 Country Properties offices, by town:
- Ampthill: 1 Church Street, Ampthill, Bedfordshire, MK45 2PJ
- Ashwell: 22 High Street, Ashwell, Hertfordshire, SG7 5NW
- Baldock: 39 High Street, Baldock, Hertfordshire, SG7 6BG
- Biggleswade: 79 High Street, Biggleswade, Bedfordshire, SG18 0LA
- Flitwick: 3 The Russell Centre, Coniston Road, Flitwick, Bedfordshire, MK45 1QY
- Hatfield: 7 The Broadway, Hatfield, Hertfordshire, AL9 5BG
- Letchworth: 7 Howard Park Corner, Letchworth, Hertfordshire, SG6 1PQ
- Royston: 45 High Street, Royston, Hertfordshire, SG8 9AW
- Shefford: 46 High Street, Shefford, Bedfordshire, SG17 5DG
- Stotfold: 1 Arlesey Road, Stotfold, Hertfordshire, SG5 4HA
- Welwyn: 10 High Street, Welwyn, Hertfordshire, AL6 9EQ
What do sellers say about Country Properties?
13 reviews from sellers, rated 5.0 out of 5 on average. For example, FC wrote: "I sold my house through Country Properties in the summer of 2016. Helen and her team ensured the selling process was stress and hassle free. I simply handed ..."
What do buyers say about Country Properties?
8 reviews from buyers, rated 4.2 out of 5 on average. For example, Caroline wrote: "Not the usual type of service from your usual high street estate agent! Whenever we needed to call the team, every member was aware of our case details and was ..."
Has Country Properties won any awards?
Yes. In The Trusted Agent 2026 awards, Shefford won Gold, Hatfield won Gold and Biggleswade won Trusted Agent. At The British Property Awards 2025 its branches won 1 Gold award. The group and its branches have also won 6 other industry awards since 2019.
