Trusted Agent profile · Hertfordshire and Bedfordshire
Verified
★★★★★
1,803 reviews across 11 offices and 4 platforms
Country Properties has 11 offices, in Ampthill, Shefford, Flitwick, Biggleswade, Hatfield, Baldock, Letchworth, Royston, Stotfold, Welwyn and Ashwell (Hertfordshire and Bedfordshire). Together they have 1,803 reviews on four platforms, rated 4.8 out of 5 overall.
1,564
Reviews on Google
All 11 offices
121
Reviews on Facebook
All 11 offices
91
Reviews on Trustpilot
Business-wide
Tell us what you need and up to 3 trusted local agents will be in touch.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I sold my house through Country Properties in the summer of 2016. Helen and her team ensured the selling process was stress and hassle free. I simply handed ...Read all 13 from sellers
Not the usual type of service from your usual high street estate agent! Whenever we needed to call the team, every member was aware of our case details and was ...Read all 8 from buyers
As a landlord I find the whole team at Country properties easy to work with and was delighted when I found a new house for myself being offered by this branch ...Read the review from landlords
Country Properties's 11 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Country Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Country Properties and its branches won awards at EA Masters in two years, most recently 2020.
EA Masters winners in two years, the group and its branches: 2020, 2019.
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: EA Masters winners lists, as published, linked by year.
Country Properties and its branches won awards at The British Property Awards in five years, most recently 2025.
British Property Awards winners in five years, the group and its branches: 2025, 2024, 2023, 2022, 2021.
2025 1 Gold The British Property Awards 2025 winners
2024 1 Gold The British Property Awards 2024 winners
2023 1 Gold The British Property Awards 2023 winners
2022 1 Gold The British Property Awards 2022 winners
2021 1 Gold The British Property Awards 2021 winners
Source: The British Property Awards winners lists, as published, linked by year.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI’ve dealt with Dawn for for a while now. She’s so helpful and her communication is excellent. I can’t fault the way she is. She’s a true pleasure to work along side. Any issues she’s there on the ball.
Thank you very much for the review, it is much appreciated. Always happy to help. Dawn
5/5
GoogleHave been working alongside Dawn and all of the team at Country properties for a coupe of years now as an electrical contractor. Dawn and the team have always gone above and beyond to help with all aspects of works from start to finish to make the contractor and landlords life easier. Great people and company would highly recommend.
Albert, it is always a pleasure to work with you and thank you for taking the time to review not only my service but that of the teams, we really appreciate it. Keep up the good work ! Dawn and the team
5/5
GoogleDawn went the extra mile to help, couldn't have asked for more, Absolutely fantastic thankyou so much for making everything run so smoothly.
Thank you for taking the time to review the service you have received, very much appreciated, always happy to help. Dawn
5/5
GoogleAll the staff were professional, efficient and friendly. It was my first experience of selling a house and they guided me through the process. They kept in regular contact and were very helpful.
5/5
TrustpilotProfessional and helpful
All the staff were professional, efficient and friendly. It was my first experience of selling a house and they guided me through the process. They kept in regular contact and were very helpful.
5/5
TrustpilotWhat should have been a fairly simple…
What should have been a fairly simple Exchange had its moments and stress, however discussing the issues with Country Properties, especially Sasha, calmed the situation and gave us the cushion and expert knowledge that was needed to make this a better move! The team have been excellent throughout and a big thank you for your help!
5/5
TrustpilotCountry Properties are the best! …
From start to finish Country Properties were fantastic! Very professional & always on hand to answer any queries & support the customer. A very special thank you to Sasha who went above & beyond to help us through our sale, she is amazing! We have used Country Properties in the past & wouldn’t consider another agent, they are by far the best in the area.
5/5
GoogleFound the team extremely helpful, especially James. Thank you to Lucy for making sure everything was ready before completion date
5/5
GoogleWe had a rather complicated sale involving probate and the land registry but the team at Shefford especially Lucy were always available for advice and would happily use them again and recommend to others
5/5
GoogleThey’re a brilliant team who ensured my house sale went through smoothly and with as little drama as possible. They communicated clearly throughout and were always able to answer any questions. Thank you very much!
5/5
GoogleRating only, no written review.
Thank you for the 5*'s
5/5
GoogleUsed Country Properties to let my property. Professional, courteous and friendly service. Special thanks to Debbie and Hayley who both went above an beyond for me. I will be using your services again. Many thanks.
Thank you Steve and great feedback for our lettings team we look forward to working with you.
5/5
GoogleCountry Properties Estate Agents Shefford have been fantastic. Lucy Kersey was very helpful in our search for our new home - nothing was too much trouble and often responded to emails outside her normal working hours - including weekends to organise viewings on our behalf. Unfortunately we didn't manage to find a property through County Properties but did find a home in Shefford. You won't regret using Country Properties Shefford if they gave the home you want to purchase! Thank you Lucy you are a credit to your office!
Thank you for the lovely review for Lucy, who would have loved to have found you your 'dream home' but we are just genuinely delighted you are now settled in Shefford. Thank you for taking the time to write a review & if you look to move again in the future we look forward to hearing from you.
5/5
GoogleWe have always found every member of the team very helpful and supportive, especially our dedicated agent , Steph. We were kept fully informed every step of the way and couldn’t have asked for a more professional service from start to finish.
Hi Deborah - an amazing review for both Steph and the team, thank you. It was our pleasure to help you move ! We hope you are now settled into your new home.
5/5
GoogleAbsolutely first rate experience. Steph was professional from the start. Her team of staff were just the same. Nothing was too much bother. Steph helped push the sale through to the end, ensuring everyone in the chain was ready. I'm so impressed with how Country Properties and would definitely use again.
It was a pleasure to help youmove and to find you your next home in the village, we hope you love your new home and thank you for taking the time to provide us with a review.
5/5
GoogleI would highly recommend Country Properties Shefford. I have been working closely with Debbie, Katie and Hayley from lettings and the sales team for the past two years. I must say that they consistently exceed expectations. I recommend their services for both sales and lettings. Their team is exceptional!
Thanks for recommending our sales team Dale !
5/5
GoogleRating only, no written review.
Thank you for leaving a 5* review.
5/5
GoogleThe service we received from beginning to end was professional, friendly and supportive.
Thank you for taking the time to write us a review - we are glad you love your new home !
5/5
GoogleLucy was very helpful and assisted us in finding our new home..
Hi Jane - thanks for your 5 star review & great feedback for Lucy !
5/5
GoogleVery friendly and very helpful throughout the purchase and guidance was great too. They were happy to answer all my questions very quickly and I would be non hesitant to use them again. Thank you!! ☺️
Thank you Marc! A lovely review and recommendation for the team. We were delighted to help you make the move to Shefford, we hope you are loving living here as much as we do and we look forward to being able to help you again in the future, if you move again !
5/5
GoogleGreat service provided by the ladies in the Lettings Office. Always professional; cheerful, helpful, trustworthy, a pleasure to deal with. Would never consider using anyone else. They deliver time and again. Thank you. Ela
Thank you so much for the lovely 5* review, it's wonderful to hear your feedback for our Lettings team . We look forward to helping you again in the future.
5/5
GoogleJamie and his whole team were wonderful and really helped us through the process. They went beyond our expectations and helped in so many ways. I can not recommend them highly enough
Hi Julia - thanks for taking the time to leave a review. It's great to hear you had such great service from Jamie and the team & hope you are enjoying life in France !
5/5
GoogleI recently sold my house through Country Properties. The service provided by Jamie and his team was excellent. Very professional, with good communication throughout the whole process. It was a pleasure dealing with them. I wouldn’t hesitate in recommending their services.
Thank you so much for recommendation, it's fantastic to hear that you received great customer service & communication from the team !
5/5
GoogleWe have used Country Properties for our last two sales and purchases and cannot recommended them highly enough. They are excellent from start to finish, constantly providing updates and chasing the relevant parties to ensure a successful result. We have delt with Jamie, Lucy and Steph and they are all brilliant, very friendly, helpful and their dedication to an excellent service is clear to see. Highly recommend them, the service and customer care is exceptional.
Thank you Richard so much for the lovely review, it's wonderful to hear that our team have helped you with another house move. Thank you for choosing Country Properties and to Elaine for dropping in the 'Thank You' cup cakes - they were delicious !
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Ampthill has the most, with 370 reviews rated 4.8 out of 5, followed by Shefford with 366.
The 11 Country Properties offices, by town:
13 reviews from sellers, rated 5.0 out of 5 on average. For example, FC wrote: "I sold my house through Country Properties in the summer of 2016. Helen and her team ensured the selling process was stress and hassle free. I simply handed ..."
8 reviews from buyers, rated 4.2 out of 5 on average. For example, Caroline wrote: "Not the usual type of service from your usual high street estate agent! Whenever we needed to call the team, every member was aware of our case details and was ..."
Yes. In The Trusted Agent 2026 awards, Shefford won Gold, Hatfield won Gold and Biggleswade won Trusted Agent. At The British Property Awards 2025 its branches won 1 Gold award. The group and its branches have also won 6 other industry awards since 2019.
