5/5
Very helpful staff. Professional but also friendly, very smooth purchase. Thank you all.PositiveResponsiveness, Professionalism, Value
Agent replied · 20 June 2024
Thank you for your review, we really appreciate it!

Trusted Agent profile · Devon, Cornwall and Somerset
Verified
★★★★★
2,068 reviews across 30 offices and 3 platforms
Bradleys has 30 offices, in Honiton, Paignton, Saltash, Callington, Exeter (two offices), Bovey Tracey, East Looe, Plymouth (two offices), Plympton, Taunton, Plymstock, Helston, Newquay, Exmouth, Torquay, Liskeard, Camborne, St Ives, Newton Abbot, Sidmouth, Okehampton, Shaldon, Teignmouth, Crediton, Brixham, Hayle, Penzance and Budleigh Salterton (Devon, Cornwall and Somerset). Together they have 2,068 reviews on three platforms, rated 4.6 out of 5 overall.
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Bradleys's 30 offices, most reviewed first. Each has its own page.
Bradleys is among the Trusted Agent Awards Night 2026 winners.
Source: Trusted Agent Awards Night 2026 winners, as published.
Bradleys is among EA Masters 2026 winners.
EA Masters winners in four years, the group and its branches: 2026, 2024, 2022, 2020.
2024 1 award EA Masters 2024 winners
2022 2 awards EA Masters 2022 winners
2020 1 award EA Masters 2020 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Bradleys and its branches won The Negotiator Awards in five years, most recently 2022.
Negotiator Awards winners in five years, the group and its branches: 2022, 2021, 2019, 2018, 2017.
2022 1 Gold and 1 Highly Commended The Negotiator Awards 2022 winners
2021 1 Gold, 1 Silver and 1 Bronze The Negotiator Awards 2021 winners
2019 1 Gold and 3 Bronze The Negotiator Awards 2019 winners
2018 2 Gold and 2 Bronze The Negotiator Awards 2018 winners
2017 3 Gold and 1 Silver The Negotiator Awards 2017 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Very helpful staff. Professional but also friendly, very smooth purchase. Thank you all.PositiveResponsiveness, Professionalism, Value
Thank you for your review, we really appreciate it!
5/5
Friendly and very professional team; courteous and respectful. Their approach is positive and upbeat - customer always at the centre of their thinking. Regular and helpful communication. Would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your review Suzzane, we are so pleased you are happy with the service from the Bradleys Honiton team!
5/5
A great team effort all round during a very long purchase, which took nearly six months. They were always keeping me up to date if there was any news. Very friendly, positive and a great work ethic. I would recommend highly. Thank you so much for your help!!!!PositiveResponsiveness, Quality, Professionalism
5/5
Writing the review on behalf of my parents, they’ve recently moved to Devon, and Bradley’s was their sellers estate agent. Out of all of the parties involved Bradley’s was the most proactive, helpful and supportive for my parents. I would recommend Bradley’s to anyone buying or selling. Thank you so much!PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your review Becky, we are so pleased you are happy with the service from the Bradleys Honiton team!
5/5
We would like to sincerely thank all the sales team and staff at Bradleys Estate agents, Honiton, for the advice, attention and professional help we received recently from the whole staff team, both before and after we purchased our new home through them. We greatly appreciated both the friendly and efficient way our enquiries were handled; the way we were kept informed at each stage of the purchase process and the after sales attention we received. We feel we can recommend them highly with confidence to any prospective purchaser.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your review John, we are so pleased you are happy with the service from the Bradleys Honiton team!
1/5
I would give no stars if I could. Customer service was extremely unprofessional and rude. They are helpless liars who would not listen at all. Please avoid them.NegativeResponsiveness, Quality, Professionalism, Value
We are sorry to hear of your disappointment and also about the position you find yourself in trying to find some accommodation. Having spoken with the local office and them having advised you on numerous visits that we cannot help you in your position. Having been professional and polite, the team felt they needed to be a little more direct as you continue to visit them with the same information. This is not in our character although you must understand the situation. If you would like to take this further then please contact us at info@beagroup.co.uk. We do wish you the best of luck with finding somewhere
1/5
Booked a viewing normally, to then be told at 7pm the night before that there was not only an offer on the property, but that they exchanged that day. So I had booked a day off and delayed an offer on another property for this to then happen. I would not use this office; the Crediton office is much better.NegativeProfessionalism
1/5
I saw a couple of houses advertised on Zoopla in the Callington/Liskeard area about 3/4 weeks ago so I sent an email via Zoopla. Was sent a reply email to full out an applications, which I did and had no replies. So after 3/4 days I try calling 3 times in a day and the phone just rings to an anwser phone. I then email through Zoopla and their website, no replies, now 2 weeks or so have passed and houses are still advertised. I sent viewing requests through the website and just get same automated email saying fill out a form, which I've done multiple times now. So last night I saw a live chat button on their website which I used, after some conversation I get asked for contact details and Someone called me back but said, sorry I work in sales you will need to call lettings in the morning. So this morning I call lettings, explain the situation and get told someone will call you back shortly, but did not ask for contact details, but I guess you must have them from all the application forms I've filled in. I have had no phone call, so I go back on the website and use the live chat, get told sorry for the delay, someone will call you very shortly. Still no phone call or replies to my emails or messages on Zoopla. If for some reason I don't meet your requirements then pleaae be professional enough to call or email and explain why I'm not meeting your requirements, or let me know what I need to change so I can. I feel I have wasted 3/4 weeks of my time trying to get an appointment to view a properties from you in which are in the ideal area for my needs. I can supply references from previous landlord who I've rented from for over 12 years now, I am ready to move, have no pets and a non smoker, I work full time, self employed and I earn over £4000 a month, I don't understand why your not replying to me or arranging a viewing of the houses I like, I can quite clearly afford the rent. I'm shocked and disappointed in the way I've been treated by your company. It is refreshing to know not all lettings agents treat people this way.NegativeProfessionalism
5/5
Update ; we collect our keys for our first home on Tuesday and the whole service from Bradley’s has been amazing! We have mainly dealt with Angela and she has been so amazing and helpful no matter what questions we have she is always there to help us and give any advice we need she has made a stressful experience so much better knowing she’s right there if we need to know anything or we need any help! Thank you so much Angela ! We honestly have been blown away by your help !!! And thank you to the Bradley’s team also, everyone we have spoke to at Bradley’s have been amazing ! Thank you Bradley’s ! Most importantly !! Thank you Angela !!! Currently using Bradley’s to buy our first home ! The process so far has been faultless, COMMUNICATION is AMAZING as to me that is key!! 😁😁😁 any questions are also quickly answered 😁 100% would use again !
1/5
Refused to pass our offer to the seller because we didn't view the house (we didn't view it because they wouldn't fit us in, despite us saying all along we were looking to put an offer). However the video, pictures, plans and google maps were enough for us to decide, so who are you to say we are not really interested? We were even willing to go over the asking price as we were very keen on the location. So a deservice to both us prospective buyers and to the sellers, who may not have had the best offer on that property.
1/5
They only ever advertise sold properties in the window
Thank you for your comment. We do feature properties for sale, although due to the success of our team in Teignmouth, they have sold more than they have available properties, and therefore there are more 'sold' properties than would usually … More
5/5
We have just purchased our first home through Bradley’s and honestly can not thank them enough ! Everyone is so friendly and helpful and no question is to big or small! As it’s our first home we need ed guidance on a lot of things and was always good knowing we could 100% rely on Bradley’s if we ever got stuck! We can’t thank you guys enough and a special thank you to Angela who just went above an beyond we honestly couldn’t have done it without you !!!!!!!!! Thank you
Messages like this are the best thing about this job..I love to see peoples dreams come true and if I can just be a small part of the machine that helps this happen then I am a happy girl! We wish you and your lovely family all the best in your new home. Angela@Bradleys
5/5
Rating only, no written review.
3/5
Called them to arrange a valuation on a property and spoke with a lady who gave me two appointment times. Called back a few minutes later to confirm, got different lady so left a message to confirm with her to pass on, but call me back if any problem. No show for valuation so wasted my time. Now gone to another local agent so Bradley's loss.
5/5
I have dealt with Bradleys as both a seller and a landlord for over 10 years. I cannot recommend them enough, tenacious in selling and through in letting, it has been a joy to work with them, they make the whole process in both letting and selling easy. Special thanks to Bev in letting and Debbie and Karen in sales. Well done guys.
5/5
Rating only, no written review.
Dear Adrian, we have looked into the matter further and believe there was some human error that led to the appointment not being confirmed on our diary system, which we apologise for. We take our customer service and experience very seriously, which has led to our winning more independent awards than any other regional Estate Agent and so will certainly investigate the matter further, although question the wording of professionalism. We wish you the very best with your sale.
1/5
Terrible - didn't answer my calls or emails. Asked inappropriate and irrelevant information to simply view a property.
5/5
Can highly recommend Bradley’s for buying and selling property.Richard and Kathleen worked so hard and nothing was ever to much trouble.Thanks guys.
5/5
Absolutely superb, Thank you Sharon, Ruby and Harry, You have been excellent throughout a long stressful process.
5/5
Bradleys helped with a difficult situation and sale of a house to no end, providing great communication and advice throughout the process. I'd reccomend their servies to anyone selling a house in the area!
5/5
Rating only, no written review.
5/5
Most helpful staff and excellent service.
5/5
Bradley’s were excellent at staying in touch throughout our purchase, friendly and efficient service, we were very satisfied with our experience!
5/5
Thank you to Sam, Nikki, Josh and Amber for everything you all did in selling our property, it was always a pleasure to speak to you as you were always very helpful and kind
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Honiton has the most, with 155 reviews rated 4.9 out of 5, followed by Paignton with 139.
The 30 Bradleys offices, by town:
Yes. At the Trusted Agent Awards Night 2026 the group won Silver for South West Estate Agency of the Year. The group and its branches have also won 22 other industry awards since 2017.