Bradleys reviews

★★★★★ 5/5

Google

I cannot praise Bradleys highly enough. Christian's valuation was spot on and he is a pleasure to work with, but he is backed up by such an expert team. I was promised good communication and team-wide understanding of my sale, and that's exactly what I got. No matter who I spoke to, they could help me or they got back to me with an answer promptly. Cathy is particularly brilliant: very customer focused with a comprehensive understanding of all the issues that arise and how to solve them. Thank you Christian, Cathy, Josh, Jake and the entire Bradleys team.

Marianne · 13 October 2025

★★★★★ 5/5

Google

Great experience with Bradley's, Exeter, who recently sold our house for us. There were many issues along the way, but Cathy's persistence and professionalism overcame them all. The team are always available and very helpful. Someone always came back to us in a timely manner if we had any questions. I would definitely recommend this company. Thank you again for all your help.

K · 13 January 2026

★★★★★ 1/5

Google

Sent a email via rightmove on a rental property filled out the most detailed tenants form I've seen just to get a viewing heard nothing sent a email directly to the agents still nothing rang no answer with how quickly rental properties go in Exeter being completely ignored tells me everything i need to know

Lewis · 22 June 2026

★★★★★ 5/5

Google

Had a great experience using Bradley’s selling my property. Christian and Cathy were brilliant and kept me updated throughout the process. Christian was very professional and gave really helpful and honest advice about pricing and was spot on with how much he thought the property was worth. Very grateful for a smooth sale!

Lisa · 13 November 2025

★★★★★ 1/5

Google

Survey for equity release carried out and the same arrogant rude man came. Despite having 7 surveys by other companies all who valued our property as £695,000 and it being recently put on the market for £735,000 your surveyor has for the second time valued our unique thatched house as £640,000. Trying to compare it with other properties not at all like ours is not a true valuation.

Valerie · 13 November 2025

★★★★★ 5/5

Google

From start to finish what a fabulous service, making the sale of our late parents property far less painful than it already was. From assistance in ensuring we priced the property sensibly for the current market based on location and surrounding amenities, to beautiful photos reflecting the warmth of our family home and garden, to a host of organised viewings, being kept updated all the way through, especially with feedback from potential buyers, then negotiations when a buyer put in an offer ensuring it all went smoothly, all while managing our expectations with such professionalism. Josh, Jake and Cathy are a real asset to Bradleys. Warm, welcoming and efficient. Thank you all. You definitely deserve a 5 star rating.

Jane · 13 March 2026

★★★★★ 5/5

Google

Highly recommend Bradleys. From Joshua in the Sales team who sold our house with 6 weeks! to Jade in the Surveyors team who made the survey very easy to understand and provided valuable out of hours assistance around our full time jobs, and lastly to Cathy who was amazing at keeping us informed and assisting us all the way to completion. Absolutely superb service, all round making a stressful time, as stress free as possible. I wouldn't hesitate to recommend them.

Kerry · 13 December 2025

★★★★★ 5/5

Google

Josh and his team in Exeter were excellent in all aspects of the process of selling my house. They were encouraging and supportive when things went quiet and pulled out all the stops to bring round clients to view. Their agents were always on time, ready to welcome the clients. I recommend Bradleys wholeheartedly.

Susan · 13 April 2025

★★★★★ 2/5

Google

Isent an email about asking for some property advice what will lead to a sell of one of my properties? No one ever came back to me.

Thomas · 22 May 2026

★★★★★ 5/5

Google

Selling my house with the Bradley’s team was the best choice when deciding which estate agent. Meeting Robin was reassuring as he swiftly put the house on the market, and ensured the details were correct. Soon after his visit people were regularly viewing the house. After a few weeks the person who bought the property offered and agreed a price. During this process I met the formidable and amazing Cathy. Her wise counsel ensured I was ready to exchange. Unfortunately a person further down the chain did not receive the support that Cathy and her team gave myself and my buyer. We then experienced delays. Despite the delays, created by the limited support for the person earlier in the chain, Cathy was on the case moving the purchase/sale forward. She was incredible and I am forever grateful to her. After some gentle encouragement from Cathy I eventually moved into my lovely new home. My experience supports my recommendation - I cannot recommend Cathy, Robin, Felix and the rest of the team enough.

Karen · 22 January 2024

★★★★★ 5/5

Google

Bradleys handled the sale of our period house this year and we were extremely grateful for all of the work they put in to make it happen. The sale wasn't straightforward (not due to the agency), but the staff team were consistently reliable, efficient and persistent. We really appreciated their expertise and help. We dealt with quite a few other agencies when searching for a house to buy, and we would always now recommend Bradleys to anyone looking to sell.

Lorraine · 13 October 2025

★★★★★ 5/5

Google

Really impressed with Bradleys,& in particular Christian and Jake. Very pleasant to deal with,& excellent at every step of the house selling process. Really good with feedback after viewing appointments. Can’t fault them.

Fiona · 30 April 2025

★★★★★ 5/5

Google

I had a very good experience with Bradley's during the marketing and sale of my bungalow in Exeter. Feedback from viewings was provided quickly, and once the sale was agreed, it was progressed very efficiently. Bradley's provided a very good, professional service, and I would certainly use them again if I were selling a further property in the area.

Mark · 13 December 2025

★★★★★ 1/5

Google

These agents process so slow, difficult and irresponsible. After asking us to fill out a rather invasive and unnecessary financial details, they still didn’t manage to figure out the affordability on time, and blame the landlord for pulling out last minute. We also offered to pay for half year to full year rent in advance, they said no… After spending almost a month with them, they only respond and move thing a bit forward when we call them, otherwise no progress at all. We trusted them and wasted whole month waiting for their slow progress, only one day before the date we were suppose to move, they told us that landlord decided to pull out last minute even though we passed our financial check. I suggest for people who rent, not to go with them lifetime if you don’t want to end up homeless and stuck in Exeter Airbnb trying to get a place desperately. People who is landlord, please give other hard working agents a better chance. There are agents out there move things as fast as they could to help the landlord secure a tenant…not like Bradley, after whole month of wait and in the end blame the landlord for pulling out last minute…

Henry · 28 November 2023

★★★★★ 1/5

Google

These agents process so slow, difficult and irresponsible. After asking us to fill out a rather invasive and unnecessary financial details, they still didn’t manage to figure out the affordability on time, and blame the landlord for pulling out last minute. We also offered to pay for half year to full year rent in advance, they said no… After spending almost a month with them, they only respond and move thing a bit forward when we call them, otherwise no progress at all. We trusted them and wasted whole month waiting for their slow progress, only one day before the date we were suppose to move, they told us that landlord decided to pull out last minute even though we passed our financial check. I suggest for people who rent, not to go with them lifetime if you don’t want to end up homeless and stuck in Exeter Airbnb trying to get a place desperately. People who is landlord, please give other hard working agents a better chance. There are agents out there move things as fast as they could to help the landlord secure a tenant…not like Bradley, after whole month of wait and in the end blame the landlord for pulling out last minute…

Hanrui · 23 November 2023

★★★★★ 5/5

Google

The Bradley's team were extremely knowledgeable and took the worry out of selling my property. Robin was very professional in his approach and I was grateful for his advice. I was kept informed throughout the process. I recommended Bradley's to my sister in law, when she was selling her property and she's recently completed. So, two happy customers. Well done Bradley's!

Steven · 23 December 2023

★★★★★ 1/5

Google

Booked a viewing on a property advertised as “offers over” and were called on the day of the viewing to be told they’d sold it so were cancelling the viewing. Given that we were in a chain free position with mortgage agreed in principle, I …

James · 13 April 2025

★★★★★ 5/5

Google

Christian and his team were fantastic in handling the sale of our flat. They acted professionally throughout the whole process and provided excellent advice and mediation when issues arose. I would highly recommend them.

Selina · 17 February 2025

★★★★★ 5/5

Google

A very busy team - no doubt - yet always professional, they've managed to balance the needs of the serious buyer with their clients and do it with a smile! Thank you to Cathy, Piers, Josh and the rest of the close-knit team at Bradleys for such wonderful service over the years.

Kieran · 23 December 2023

★★★★★ 5/5

Google

From the moment I invited Bradleys to value my home, I knew I was in safe hands. Robin explained the process of selling very clearly, including all charges I would be expected to pay. He was both professional and reassuring, and made an overwhelming prospect, being on my own, seem very simple. I simply cannot recommend the Exeter branch of Bradleys enough. Sales negotiator Becky put all of her energy into selling my home, and kept in contact with me constantly, keeping me up to date with viewings and prospective buyers. However, by far the most helpful member of staff, I have ever met, in any walk of life was the assistant branch manager Cathy Nickels. She kept me sane! She dealt with numerous telephone calls a day with me. Sometimes at 9 o ’clock at night, when she was still in the office. And always cheerfully! I learnt more about conveyancing from her, than I did through any solicitor, and she spent as much time helping me with the legal niggles regarding the house I was buying. She was forever positive, ensuring me that even with all the normal hold ups, my sale would go through. I cannot thank her enough. I had not sold a home for 20 odd years and appreciated her constant support so much. Bradleys Exeter have reinstated my faith in customer service. Whilst the world is going mad, this small team are working for their customers, with honesty and integrity. Thank you! Katie T

B · 12 November 2022

★★★★★ 1/5

Facebook

I am absolutely disgusted with Bradley's. We have had nothing but issues since we first moved into our house. We weren't even given all of the right keys to the property so we couldn't secure the garage until we made a maintenance request to get it fixed. With the inventory we were given, Bradley's couldnt even be bothered to change the names, it was still in the names of the previous tenants and the inventory was wrong. They are aware of problems that they still haven't bothered to fix. There were also numerous maintenance issues we had to get rectified that they just couldn't be bothered to sort before we moved in, including a toilet seat that needed completely replacing. They didn't bother to tell us we were renting a property that needed a parking permit to park outside on the street, so we got a ticket, and according to them they are not at fault because it's not their job to tell us because they said there is a space around the back, even though when we were showed round I said we would have 2 cars. All of our bad experience has mainly been from the Exeter city centre branch. They have also told us out right lies. I would advise anyone thinking of using them to be very careful!!! I would not recommend them to anyone and have found them to be completely incompetent!!!

Cynthia · 11 October 2019

★★★★★ 5/5

Google

Very professional and experienced estate agent team. Always available to help with any questions throughout the sales process. They definitely made the selling our house a less stressful process. Would highly recommend Robin and his Team at Bradley's Estate Agents, North St, Exeter.

Kark · 30 December 2023

★★★★★ 5/5

Google

Very professional and experienced estate agent team. Always available to help with any questions throughout the sales process. They definitely made the selling our house a less stressful process. Would highly recommend Robin and his Team at Bradley's Estate Agents, North St, Exeter.

Karl · 23 December 2023

★★★★★ 5/5

Google

We cannot praise the team at North Street Exeter highly enough, all of them were professional in their dealings. They approached the whole procedure in a friendly, sympathetic manner and nothing was too much trouble for them. Margaret and Philip Nierop

Margaret · 13 November 2025