How many reviews does Big Yellow Self Storage Co Ltd have?

Big Yellow Self Storage Co Ltd has 5,898 reviews across its 15 offices, rated 4.7 out of 5 overall: 5,895 on Google, 2 on Facebook, 1 on Yell.

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Big Yellow Self Storage Co Ltd estate agents in London, Croydon, Brighton and 11 more

Q: Where are the Big Yellow Self Storage Co Ltd offices?

The 15 Big Yellow Self Storage Co Ltd offices, by town. Beckenham: 1 Croydon Road, Beckenham, BR3 4AA. Brighton: 2 Coombe Road, Off Lewes Road, Brighton, BN2 4EA. Bromley: 12 Farwig Lane, Bromley, BR1 3RB. Cambridge: Unit 14, Coral Park, Henley Road, Cambridge, CB1 3EA. Cardiff: 65 Penarth Road, Cardiff, CF10 5DL. Chelmsford: 39a Robjohns Road, Chelmsford, CM1 3AG. Chester: The Printworks, Sealand Road, Chester, CH1 4RN. Colchester: Bruff Close, Turner Road, Colchester, CO4 5EU. Croydon: 202 - 216 Thornton Road, Croydon, CR0 3EU. Edinburgh: 2 Bankhead Avenue, Edinburgh, EH11 4HD. Enfield: 1 Progress Way, Enfield, EN1 1FT. Hove: 270A Old Shoreham Road, Hove, BN3 7EG. London (100 The Highway): 100 The Highway, London, E1W 2BX. London (400 Wick Lane): 400 Wick Lane, London, E3 2JG. Poole: 2 Nuffield Road, Nuffield Industrial Estate, Poole, BH17 0RB.

4.7

★★★★★ Excellent

5,898 reviews across 15 offices and 3 platforms

Big Yellow Self Storage Co Ltd has 15 offices, in London (two offices), Croydon, Brighton, Cardiff, Beckenham, Edinburgh, Enfield, Cambridge, Poole, Colchester, Hove, Bromley, Chester and Chelmsford. Together they have 5,898 reviews on three platforms, rated 4.7 out of 5 overall.

4.7 / 5

5,895

Reviews on Google

All 15 offices

5.0 / 5

Reviews on Facebook

All 15 offices

5.0 / 5

Reviews on Yell

All 15 offices

Our offices

Big Yellow Self Storage Co Ltd's 15 offices, most reviewed first. Each has its own page.

Latest reviews from every Big Yellow Self Storage Co Ltd office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Dominic was super helpful in helping us set up our storage space. So friendly and energetic. It was a lovely experience which could’ve easily been stressful

Saad · 19 September 2026 · Big Yellow Self Storage Co Ltd Croydon

5/5

Google

Charlene on reception was amazing, she explained everything in full detail and answered any questions that I had. She also showed me how everything worked. Would totally recommend this storage unit.

Sharon · 19 September 2026 · Big Yellow Self Storage Co Ltd Croydon

Agent replied · 19 October 2026

Hi Sharon. It’s your store team here. We just saw your review and are over the moon with the 5 stars and your lovely comments.

5/5

Google

Can't fault the service, everyone has been friendly and very helpful whenever I needed assistance. Thank you for my time at Big Yellow Storage

Jack · 19 September 2026 · Big Yellow Self Storage Co Ltd Croydon

Agent replied · 19 October 2026

We’re grateful you shared this, so thank you. Hearing you had a great experience really makes our day.

5/5

Google

Paula is so friendly, so helpful and such a genuine person. Amazing service. Charlene was super helpful and friendly with my friend too! Brilliant staff

Grant · 19 September 2026 · Big Yellow Self Storage Co Ltd Croydon

Agent replied · 19 October 2026

Thanks for such a thoughtful review. Hearing from happy customers makes our day.

5/5

Google

Kaythryn was super helpful and informative and cared more about customer service than just the money and it made the experience that much more better especially since it was my first time using a storage space. The conversation was lovely and she is definitely the reason I will use the space again!

Ramatulai · 19 September 2026 · Big Yellow Self Storage Co Ltd Croydon

5/5

Google

Dominik and Kathryn the managers at the Croydon branch were excellent. They were very knowledgable and helpful.

James · 19 September 2026 · Big Yellow Self Storage Co Ltd Croydon

5/5

Google

Rating only, no written review.

Keyhan · 17 September 2026 · Big Yellow Self Storage Co Ltd Edinburgh

5/5

Google

I was there and dear Mark was in charge of helping me out by giving me the proper storage room. He is very professional, kind and cooperative in every manner. Definitely suggest him and BigYellow. Amazing experience.

Maria · 17 September 2026 · Big Yellow Self Storage Co Ltd Edinburgh

Agent replied · 17 October 2026

Hello Maria. Your kind words don’t go unnoticed and we look forward to seeing you again soon.

5/5

Google

Great experience with Mark at Big Yellow!

Madeleine · 17 September 2026 · Big Yellow Self Storage Co Ltd Edinburgh

Agent replied · 17 October 2026

Thanks for such a thoughtful review. Hearing from happy customers makes our day.

5/5

Google

Gill is so nice, energetic and really helped me out and was so understanding. Will definitely recommend!

Sara · 17 September 2026 · Big Yellow Self Storage Co Ltd Edinburgh

Agent replied · 17 October 2026

Hi Sara. It’s your store team here. We just saw your review and are over the moon with the 5 stars and your lovely comments.

5/5

Google

Gill was absolutely lovely, I came without my ID and she offered to wait for me to go back and get it, despite me not getting back till 5:45, she stayed around an hour overtime just to help me out. It made a huge difference to me and I really appreciated her selflessness and kindness! Lovely and friendly manner too

Annie · 17 September 2026 · Big Yellow Self Storage Co Ltd Edinburgh

5/5

Google

Went to drop off my staff which was a lot and the lady Gill at the reception helped me so much and she was very patient with me throughout the process.Much thanks to her and Mark

Vanessa · 17 September 2026 · Big Yellow Self Storage Co Ltd Edinburgh

Agent replied · 17 October 2026

Thank you. We’re so pleased to know you've had a 5-star experience with us. We’ll keep working hard to maintain that consistency for you.

5/5

Google

Gill was super friendly and helpful when I came in to check in. Thanks!

Natasha · 17 September 2026 · Big Yellow Self Storage Co Ltd Edinburgh

5/5

Google

Mark provides a lot of help and is also very nice. I highly recommend it to people who have warehousing needs！

Roni · 17 September 2026 · Big Yellow Self Storage Co Ltd Edinburgh

Agent replied · 17 October 2026

Thanks so much for the review Roni. We are over the moon you had such a great experience with us.

5/5

Google

Grest service!

Sebastiaan · 17 September 2026 · Big Yellow Self Storage Co Ltd Edinburgh

Agent replied · 17 October 2026

We are so happy to hear you are happy Sebastiaan. Thanks for sharing your experience.

5/5

Google

A secure and affordable provider of storage spaces that's especially good for students. Gill at the front desk was really lovely and helpful and made sure I had a smooth experience checking my stuff in. The user-friendly website also makes the steps necessary for online check-in easy to follow.

Abhiroop · 17 September 2026 · Big Yellow Self Storage Co Ltd Edinburgh

Agent replied · 17 October 2026

On behalf of your local store team, thank you Abhiroop for leaving such a positive review about your experience.

5/5

Google

We needed storage at very short notice due to an emergency, and the staff were extremely helpful. Tracy was very kind and went out of her way to help us resolve a technical issue with our reservation, even though we arrived right at closing time. We’re really grateful for her help and would definitely recommend this place.

Sebastián · 17 September 2026 · Big Yellow Self Storage Co Ltd Edinburgh

4/5

Google

Rating only, no written review.

Lukasz · 17 September 2026 · Big Yellow Self Storage Co Ltd Edinburgh

5/5

Google

Fantastic service from Tracey

Adaeze · 17 September 2026 · Big Yellow Self Storage Co Ltd Edinburgh

Agent replied · 17 October 2026

We are delighted to read your review Adaeze. We don’t take positive feedback for granted, so huge thanks.

5/5