5/5
GoogleVery professional and friendly service.
Agent replied · 11 October 2026
On behalf of your local store team, thank you Charles for leaving such a positive review about your experience.
Trusted Agent profile
Big Yellow Self Storage Co Ltd estate agents in London, Brighton, Croydon and 11 more
★★★★★
5,775 reviews across 15 offices and 3 platforms
Big Yellow Self Storage Co Ltd has 15 offices, in London (two offices), Brighton, Croydon, Cardiff, Beckenham, Edinburgh, Enfield, Cambridge, Poole, Colchester, Bromley, Hove, Chester and Chelmsford. Together they have 5,775 reviews on three platforms, rated 4.7 out of 5 overall.
5,772
Reviews on Google
All 15 offices
2
Reviews on Facebook
All 15 offices
1
Reviews on Yell
All 15 offices
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Our offices
Big Yellow Self Storage Co Ltd's 15 offices, most reviewed first. Each has its own page.
- Big Yellow Self Storage Co Ltd London (400 Wick Lane)400 Wick Lane, E3 2JG855 reviews · 855 on Google (4.6)64 in the last 90 days
- Big Yellow Self Storage Co Ltd Brighton2 Coombe Road, Off Lewes Road, BN2 4EA531 reviews · 531 on Google (4.7)0 in the last 90 days
- Big Yellow Self Storage Co Ltd Croydon202 - 216 Thornton Road, CR0 3EU522 reviews · 522 on Google (4.7)10 in the last 90 days
- Big Yellow Self Storage Co Ltd Cardiff65 Penarth Road, CF10 5DL399 reviews · 398 on Google (4.8)32 in the last 90 days
- Big Yellow Self Storage Co Ltd Beckenham1 Croydon Road, BR3 4AA393 reviews · 392 on Google (4.8)49 in the last 90 days
- Big Yellow Self Storage Co Ltd Edinburgh2 Bankhead Avenue, EH11 4HD391 reviews · 391 on Google (4.7)47 in the last 90 days
- Big Yellow Self Storage Co Ltd Enfield1 Progress Way, EN1 1FT358 reviews · 358 on Google (4.6)19 in the last 90 days
- Big Yellow Self Storage Co Ltd CambridgeUnit 14, Coral Park, Henley Road, CB1 3EA325 reviews · 325 on Google (4.8)29 in the last 90 days
- Big Yellow Self Storage Co Ltd London (100 The Highway)100 The Highway, E1W 2BX313 reviews · 313 on Google (4.8)0 in the last 90 days
- Big Yellow Self Storage Co Ltd Poole2 Nuffield Road, Nuffield Industrial Estate, BH17 0RB313 reviews · 313 on Google (4.8)10 in the last 90 days
- Big Yellow Self Storage Co Ltd ColchesterBruff Close, Turner Road, Colchester, CO4 5EU297 reviews · 296 on Google (4.8)31 in the last 90 days
- Big Yellow Self Storage Co Ltd Bromley12 Farwig Lane, BR1 3RB279 reviews · 279 on Google (4.6)41 in the last 90 days
- Big Yellow Self Storage Co Ltd Hove270A Old Shoreham Road, BN3 7EG279 reviews · 279 on Google (5.0)9 in the last 90 days
- Big Yellow Self Storage Co Ltd ChesterThe Printworks, Sealand Road, Chester, CH1 4RN273 reviews · 273 on Google (4.8)46 in the last 90 days
- Big Yellow Self Storage Co Ltd Chelmsford39a Robjohns Road, CM1 3AG252 reviews · 252 on Google (4.9)20 in the last 90 days
Latest reviews from every Big Yellow Self Storage Co Ltd office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleBrilliant
Agent replied · 11 October 2026
Thank you so much Eric. We’re genuinely grateful you have taken the time to leave such a positive comment.
5/5
GoogleJacky and Karen provided exceptional customer service at Big Yellow. They were friendly, professional, and extremely helpful throughout the entire process. Highly recommended! They walked me through the entire process clearly, explaining all the details and answering every question with patience. Their friendly and professional approach made everything smooth and stress-free.
5/5
GoogleRating only, no written review.
Agent replied · 11 October 2026
We appreciate the feedback, Chris. We're happy to hear you had a good experience. See you soon.
5/5
GoogleKaren was absolutely great! Very professional and knowledgable - tried to get us the best deal and answered all our questions really well. A rarity in this day and age where customer service is pretty much terrible in most places. Thank you Karen!
Agent replied · 11 October 2026
Thank you. We’re so pleased to know you've had a 5-star experience with us. We’ll keep working hard to maintain that consistency for you.
5/5
GoogleFantastic service from Karen!
Agent replied · 11 October 2026
Thanks for such a thoughtful review. Hearing from happy customers makes our day.
5/5
GoogleExcellent storage rooms!! The team is really helpful and friendly. Will definitely recommend⭐️
Agent replied · 11 October 2026
We are delighted to read your review Melanie. We don’t take positive feedback for granted, so huge thanks.
5/5
GoogleAmazing service today thanks
Agent replied · 11 October 2026
Thank you so much Tom. We’re genuinely grateful you have taken the time to leave such a positive comment.
5/5
GoogleRating only, no written review.
Agent replied · 11 October 2026
Thanks for dropping us those stars Tom. We're happy that you are happy.
5/5
GoogleGreat service and security, great helpful staff
Agent replied · 11 October 2026
On behalf of your local store team, thank you Amanda for leaving such a positive review about your experience.
5/5
GoogleRating only, no written review.
Agent replied · 11 October 2026
Hi Umejin. Thanks a lot for giving us those stars. We're happy to hear you had a good experience at Big Yellow.
5/5
GoogleThey were such a help, incredibly friendly and helpful staff. We had to change the moving date so many times and they were perfectly helpful about it and happy to help. Thank you so much. Will definitely use this company again ❤️
Agent replied · 11 October 2026
We’re grateful you shared this, so thank you. Hearing you had a great experience really makes our day.
5/5
GoogleNo problems at all! Great team, easy process to move in and out, clean rooms and great price for such a large room. Absolutely no problems recommending Chester big yellow.
Agent replied · 11 October 2026
Hi Craig. It’s your store team here. We just saw your review and are over the moon with the 5 stars and your lovely comments.
5/5
GoogleAmazingly easy to book a storage unit and get this sorted. Was assisted by Poppy who was super helpful and made the whole process a breeze. Would recommend.
1/5
GoogleExpensive
5/5
GoogleRating only, no written review.
5/5
GoogleI was there and dear Mark was in charge of helping me out by giving me the proper storage room. He is very professional, kind and cooperative in every manner. Definitely suggest him and BigYellow. Amazing experience.
Agent replied · 17 October 2026
Hello Maria. Your kind words don’t go unnoticed and we look forward to seeing you again soon.
5/5
GoogleGreat experience with Mark at Big Yellow!
Agent replied · 17 October 2026
Thanks for such a thoughtful review. Hearing from happy customers makes our day.
5/5
GoogleGill is so nice, energetic and really helped me out and was so understanding. Will definitely recommend!
Agent replied · 17 October 2026
Hi Sara. It’s your store team here. We just saw your review and are over the moon with the 5 stars and your lovely comments.
5/5
GoogleGill was absolutely lovely, I came without my ID and she offered to wait for me to go back and get it, despite me not getting back till 5:45, she stayed around an hour overtime just to help me out. It made a huge difference to me and I really appreciated her selflessness and kindness! Lovely and friendly manner too
5/5
GoogleWent to drop off my staff which was a lot and the lady Gill at the reception helped me so much and she was very patient with me throughout the process.Much thanks to her and Mark
Agent replied · 17 October 2026
Thank you. We’re so pleased to know you've had a 5-star experience with us. We’ll keep working hard to maintain that consistency for you.
5/5
GoogleGill was super friendly and helpful when I came in to check in. Thanks!
5/5
GoogleMark provides a lot of help and is also very nice. I highly recommend it to people who have warehousing needs！
Agent replied · 17 October 2026
Thanks so much for the review Roni. We are over the moon you had such a great experience with us.
5/5
GoogleGrest service!
Agent replied · 17 October 2026
We are so happy to hear you are happy Sebastiaan. Thanks for sharing your experience.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Big Yellow Self Storage Co Ltd
Which Big Yellow Self Storage Co Ltd office has the most reviews?
London (400 Wick Lane) has the most, with 855 reviews rated 4.6 out of 5, followed by Brighton with 531.
Where are the Big Yellow Self Storage Co Ltd offices?
The 15 Big Yellow Self Storage Co Ltd offices, by town:
- Beckenham: 1 Croydon Road, Beckenham, BR3 4AA
- Brighton: 2 Coombe Road, Off Lewes Road, Brighton, BN2 4EA
- Bromley: 12 Farwig Lane, Bromley, BR1 3RB
- Cambridge: Unit 14, Coral Park, Henley Road, Cambridge, CB1 3EA
- Cardiff: 65 Penarth Road, Cardiff, CF10 5DL
- Chelmsford: 39a Robjohns Road, Chelmsford, CM1 3AG
- Chester: The Printworks, Sealand Road, Chester, CH1 4RN
- Colchester: Bruff Close, Turner Road, Colchester, CO4 5EU
- Croydon: 202 - 216 Thornton Road, Croydon, CR0 3EU
- Edinburgh: 2 Bankhead Avenue, Edinburgh, EH11 4HD
- Enfield: 1 Progress Way, Enfield, EN1 1FT
- Hove: 270A Old Shoreham Road, Hove, BN3 7EG
- London (100 The Highway): 100 The Highway, London, E1W 2BX
- London (400 Wick Lane): 400 Wick Lane, London, E3 2JG
- Poole: 2 Nuffield Road, Nuffield Industrial Estate, Poole, BH17 0RB
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