Trusted Agent profile · Bromley
★★★★★
238 reviews across 1 platform
12 Farwig Lane, Bromley, BR1 3RB
Big Yellow Self Storage Co Ltd's office in Bromley, at 12 Farwig Lane, is rated 4.6 out of 5 across 238 reviews on 1 platform, including 238 Google reviews rated 4.6.
Every review we hold for the Bromley office, from every platform, shown as written. First names only.
5/5
GoogleNick, Charlie and Tim have been helpful with renting a garage here at Big Yellow Bromley. They have been warm and welcoming. All our queries were answered especially Nick who assisted us on the day and Tim in showing us the different garage sizes. Thanks!
Hi Ella. It’s your store team here. We just saw your review and are over the moon with the 5 stars and your lovely comments.
5/5
GoogleNick was wonderful at handling the change over of one of my rooms. He was friendly, welcoming and professional. He is a credit to your team and maybe us feel at ease throughout the whole process. Very happy with the experience.
We’re grateful you shared this, so thank you. Hearing you had a great experience really makes our day.
5/5
GoogleNick and Tim were fantastic and very welcoming during the signing up process. They answered all my questions and did me a solid with my application. Highly recommended!
Thank you. We’re so pleased to know you've had a 5-star experience with us. We’ll keep working hard to maintain that consistency for you.
5/5
GoogleNick, Charlie and Tim were really helpful, communicative and reassuring throughout the process. Everything seems transparent, pricing wise, and the location is so much better for me.
Thanks for such a thoughtful review. Hearing from happy customers makes our day.
5/5
GoogleTim and Nick were very friendly and helpful. I rented a large unit whilst renovating our house, the price was good and the process easy.
Hello Ollie. Your kind words don’t go unnoticed and we look forward to seeing you again soon.
5/5
GoogleI had such a fantastic experience at Big Yellow Storage in Bromley thanks to Nick, Tim, and Martin. From the start, Nick went above and beyond to secure me the best discount available across all Bromley units. He was determined to find me a rate I could afford, and I truly appreciate his effort. Nick and his colleagues took the time to explain everything in detail, making the whole process clear and stress-free. They were also incredibly friendly, professional, and patient, even with my young kids, who were very active in the store! I asked to see quite a few different units as I can be particular, but nothing was too much trouble for them. Their attitude never changed! They stayed helpful and welcoming throughout. A big thank you to Nick, Tim, and Martin for making what could have been a stressful process such a positive and easy experience. Highly recommend! P.S. I want to give special thanks to Martin. his service was incredible. His patience, professionalism, and kindness really stood out and made a big difference to my experience.
5/5
GoogleTim and Nick were very helpful and cheerful. Tim was very efficient and clear with the information given. Very good customer service experience.
Thank you so much Heaven. We’re genuinely grateful you have taken the time to leave such a positive comment.
5/5
GoogleAmazing experience - nick and Charlie were so helpful in helping us set up our space
Thank you so much Michelle. We’re genuinely grateful you have taken the time to leave such a positive comment.
5/5
GoogleNick and Charlie were very helpful, and a good price for misc items 👍 …
Hello Gi. Your kind words don’t go unnoticed and we look forward to seeing you again soon.
5/5
GoogleNick and Charlie were super helpful! Great service at Yellow Storage Bromley
We are delighted to read your review Caitlin. We don’t take positive feedback for granted, so huge thanks.
5/5
GoogleTim and Nick were amazing helped with room size and checking in
On behalf of your local store team, thank you Catalin for leaving such a positive review about your experience.
5/5
GoogleMartin and Nick were very helpful explaining each step and ensuring that the unit I selected was the right fit for my needs
Hello Paul. Your kind words don’t go unnoticed and we look forward to seeing you again soon.
5/5
GoogleNick and Charlie were very helpful. Top class service
Hi Billy. It’s your store team here. We just saw your review and are over the moon with the 5 stars and your lovely comments.
5/5
GoogleVery helpful and friendly. Thanks Nick and Tim
On behalf of your local store team, thank you Dan for leaving such a positive review about your experience.
5/5
GoogleNick, Tim and Charlie were great!
We’re grateful you shared this, so thank you. Hearing you had a great experience really makes our day.
5/5
GoogleNick was Very helpful and friendly
We are delighted to read your review Charlotte. We don’t take positive feedback for granted, so huge thanks.
5/5
GoogleDuring my experience with yellow storage everything went great. Nick was very helpful with everything form the start.
Thank you so much Nuno. We’re genuinely grateful you have taken the time to leave such a positive comment.
5/5
GoogleHad a brilliant experience at yellow storage today with Nick and Charlie, would highly recommend the Bromley Yellow storage, nothing was to much trouble they explained everything and we booked our storage, the rooms were very clean and very secure and the cup of tea was good. Denise Love
Thank you. We’re so pleased to know you've had a 5-star experience with us. We’ll keep working hard to maintain that consistency for you.
5/5
GoogleTim was very helpful and explained everything to me explicitly and clearly
Thank you. We’re so pleased to know you've had a 5-star experience with us. We’ll keep working hard to maintain that consistency for you.
5/5
GoogleI used this location during a house move. The experience was really positive from start to end. The website was easy to use and the staff at Bromley were super friendly and helpful. I really appreciated the courtesy call the week before to let me know what to expect when I checked in because i was so busy with the move and this helped avoid any stress. The storage is very clean and well organised. Access is secure but hassle-free. Very happy with Big Yellow and would use this location again.
5/5
GoogleTim and Nick were very helpful and accommodating. Cuppa too.
We are delighted to read your review James. We don’t take positive feedback for granted, so huge thanks.
5/5
GoogleNick was a great help with our storage needs and it was a good all round experience storing with big yellow
Hey Jonathan. Cheers for the nice feedback. See you again soon.
5/5
GoogleNick Tim and Martin were extremely helpful and professional
We’re grateful you shared this, so thank you. Hearing you had a great experience really makes our day.
5/5
GoogleNick, Tim and Martin were all very helpful every time I came into store. Facilities were always clean and well kept
Thanks for the feedback, Daniel! See you again soon.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Big Yellow Self Storage Co Ltd's Bromley office has 238 reviews across 1 platform: 238 on Google.
Big Yellow Self Storage Co Ltd Bromley is rated 4.6 out of 5 across all 238 reviews, and 4.6 out of 5 on Google from 238 reviews.
Big Yellow Self Storage Co Ltd Bromley, 12 Farwig Lane, Bromley, BR1 3RB.
