5/5
GoogleReally kind to students, really big storage spaces, smart technology n easy to use
Agent replied · 13 October 2026
Thanks for such a thoughtful review. Hearing from happy customers makes our day.
Trusted Agent profile
Big Yellow Self Storage Co Ltd estate agents in London, Brighton, Croydon and 11 more
★★★★★
5,709 reviews across 15 offices and 3 platforms
Big Yellow Self Storage Co Ltd has 15 offices, in London (two offices), Brighton, Croydon, Cardiff, Beckenham, Enfield, Edinburgh, Cambridge, Poole, Colchester, Bromley, Hove, Chester and Chelmsford. Together they have 5,709 reviews on three platforms, rated 4.7 out of 5 overall.
5,706
Reviews on Google
All 15 offices
2
Reviews on Facebook
All 15 offices
1
Reviews on Yell
All 15 offices
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What Big Yellow Self Storage Co Ltd clients say
Three reviews from Big Yellow Self Storage Co Ltd's clients, starting with those that name a town the offices cover, with the office each is about. Shown as written, first names only.
5/5
GoogleGreat team in the Big Yellow Chester. Kasia and the team were great from start to finish. Also a Very tidy store.
5/5
GoogleI believe her name was Ellie, and from the moment I walked into reception, I received such a warm welcome that I felt like a celebrity! 😂 All jokes aside, I was genuinely impressed with the service I received. Ellie was friendly, welcoming, and made the whole experience a pleasure. I left feeling happy and well looked after. I honestly couldn’t have asked for anything more. Excellent customer service, thank you, Ellie, and Big Yellow Storage! ⭐⭐⭐⭐⭐
5/5
GoogleHaving storage so close by was a real convenience. All the staff are super nice and very helpful. Big, big thanks to Kelsey & Sandra. Your special efforts today made a hard day a little easier! Many thanks.
Our offices
Big Yellow Self Storage Co Ltd's 15 offices, most reviewed first. Each has its own page.
- Big Yellow Self Storage Co Ltd London (400 Wick Lane)400 Wick Lane, E3 2JG851 reviews · 851 on Google (4.6)60 in the last 90 days
- Big Yellow Self Storage Co Ltd Brighton2 Coombe Road, Off Lewes Road, BN2 4EA531 reviews · 531 on Google (4.7)0 in the last 90 days
- Big Yellow Self Storage Co Ltd Croydon202 - 216 Thornton Road, CR0 3EU522 reviews · 522 on Google (4.7)10 in the last 90 days
- Big Yellow Self Storage Co Ltd Cardiff65 Penarth Road, CF10 5DL397 reviews · 396 on Google (4.8)30 in the last 90 days
- Big Yellow Self Storage Co Ltd Beckenham1 Croydon Road, BR3 4AA392 reviews · 391 on Google (4.8)48 in the last 90 days
- Big Yellow Self Storage Co Ltd Enfield1 Progress Way, EN1 1FT358 reviews · 358 on Google (4.6)19 in the last 90 days
- Big Yellow Self Storage Co Ltd Edinburgh2 Bankhead Avenue, EH11 4HD332 reviews · 332 on Google (4.6)0 in the last 90 days
- Big Yellow Self Storage Co Ltd CambridgeUnit 14, Coral Park, Henley Road, CB1 3EA325 reviews · 325 on Google (4.8)29 in the last 90 days
- Big Yellow Self Storage Co Ltd London (100 The Highway)100 The Highway, E1W 2BX313 reviews · 313 on Google (4.8)0 in the last 90 days
- Big Yellow Self Storage Co Ltd Poole2 Nuffield Road, Nuffield Industrial Estate, BH17 0RB313 reviews · 313 on Google (4.8)10 in the last 90 days
- Big Yellow Self Storage Co Ltd ColchesterBruff Close, Turner Road, Colchester, CO4 5EU297 reviews · 296 on Google (4.8)31 in the last 90 days
- Big Yellow Self Storage Co Ltd Bromley12 Farwig Lane, BR1 3RB279 reviews · 279 on Google (4.6)41 in the last 90 days
- Big Yellow Self Storage Co Ltd Hove270A Old Shoreham Road, BN3 7EG279 reviews · 279 on Google (5.0)9 in the last 90 days
- Big Yellow Self Storage Co Ltd ChesterThe Printworks, Sealand Road, Chester, CH1 4RN273 reviews · 273 on Google (4.8)46 in the last 90 days
- Big Yellow Self Storage Co Ltd Chelmsford39a Robjohns Road, CM1 3AG252 reviews · 252 on Google (4.9)20 in the last 90 days
Latest reviews from every Big Yellow Self Storage Co Ltd office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleI believe her name was Ellie, and from the moment I walked into reception, I received such a warm welcome that I felt like a celebrity! 😂 All jokes aside, I was genuinely impressed with the service I received. Ellie was friendly, welcoming, and made the whole experience a pleasure. I left feeling happy and well looked after. I honestly couldn’t have asked for anything more. Excellent customer service, thank you, Ellie, and Big Yellow Storage! ⭐⭐⭐⭐⭐
5/5
GoogleGreat team in the Big Yellow Chester. Kasia and the team were great from start to finish. Also a Very tidy store.
Agent replied · 11 October 2026
We are so happy to hear you are happy Steve. Thanks for sharing your experience.
5/5
GoogleGreat service, Lyndsay was very friendly and helpful. Would recommend.
Agent replied · 11 October 2026
Thank you so much David. We’re genuinely grateful you have taken the time to leave such a positive comment.
5/5
GoogleThank you to Lyndsay for her wonderful and prompt service when I was zooming through the day to get all my storage done, fantastic service.
Agent replied · 11 October 2026
On behalf of your local store team, thank you Tootwenty for leaving such a positive review about your experience.
5/5
GoogleFriendly staff, clean storage, straightforward check-in process.
Agent replied · 13 October 2026
We’re grateful you shared this, so thank you. Hearing you had a great experience really makes our day.
5/5
GoogleRating only, no written review.
Agent replied · 13 October 2026
We appreciate the feedback, Steve. We're happy to hear you had a good experience. See you soon.
5/5
GoogleJackie was very friendly, efficient and thorough.
Agent replied · 11 October 2026
Thanks so much for the review A. We are over the moon you had such a great experience with us.
5/5
GoogleLyndsay helped me so much with the moving, went in detail with everything while I was moving and gave me the perfect guidance.
Agent replied · 11 October 2026
We’re grateful you shared this, so thank you. Hearing you had a great experience really makes our day.
5/5
GoogleVery positive experience and super easy. Was looked after and shown around by Lindsay who is super warm and friendly. She had us laughing the whole way! Really recommend
Agent replied · 11 October 2026
We are so happy to hear you are happy Vicki. Thanks for sharing your experience.
5/5
GoogleBest in the business! Lyndsay has the best vibes :)
Agent replied · 11 October 2026
Thanks so much for the review Santiago. We are over the moon you had such a great experience with us.
5/5
GoogleMichelle was incredibly helpful. Explained all the details of storage clearly and made the process very simple for two oldies.
Agent replied · 13 October 2026
Thank you. We’re so pleased to know you've had a 5-star experience with us. We’ll keep working hard to maintain that consistency for you.
5/5
GoogleHaving storage so close by was a real convenience. All the staff are super nice and very helpful. Big, big thanks to Kelsey & Sandra. Your special efforts today made a hard day a little easier! Many thanks.
Agent replied · 13 October 2026
Hi Vanessa. It’s your store team here. We just saw your review and are over the moon with the 5 stars and your lovely comments.
5/5
GoogleSmooth check-in. Clean storage units. Friendly, helpful staff.
Agent replied · 13 October 2026
Thank you so much Kenneth. We’re genuinely grateful you have taken the time to leave such a positive comment.
5/5
GoogleToday Dom and Sarly both are handling my transfer to another unit and providing me good service
Agent replied · 13 October 2026
Thank you. We’re so pleased to know you've had a 5-star experience with us. We’ll keep working hard to maintain that consistency for you.
5/5
GoogleTim was wonderful- gave lots of useful information andngreat tips for my storage needs.
Agent replied · 11 October 2026
Hello Eugenia. Your kind words don’t go unnoticed and we look forward to seeing you again soon.
5/5
GoogleRating only, no written review.
Agent replied · 13 October 2026
Hi Layla-rose. We value every piece of feedback, good or bad. So thanks for dropping us those stars, sounds like you had a great experience.
5/5
GoogleCame in store today to get a unit and the staff in store helped tremendously, specifically Charlie & Ellie helped a bunch with my move in and setup.
Agent replied · 11 October 2026
Thank you so much Gerald. We’re genuinely grateful you have taken the time to leave such a positive comment.
5/5
GoogleJeff is kind. A quick and seamless transaction in a great storage facility. Secure. Easy to access. I’d recommend it to anyone.
Agent replied · 11 October 2026
Thanks so much for the review Robert. We are over the moon you had such a great experience with us.
5/5
GoogleLyndsay has been super friendly and helpful!
Agent replied · 11 October 2026
Thank you. We’re so pleased to know you've had a 5-star experience with us. We’ll keep working hard to maintain that consistency for you.
5/5
GoogleStorage was very smooth and easy. Big thanks to Lisa, Sammy, and Dan.
Agent replied · 13 October 2026
Hello Akyai. Your kind words don’t go unnoticed and we look forward to seeing you again soon.
5/5
GoogleThe staff was very friendly dom paula they were very helpful when ever i need to ask any question i would use this store again and highly recommeded
Agent replied · 13 October 2026
Hi Beverly. It’s your store team here. We just saw your review and are over the moon with the 5 stars and your lovely comments.
5/5
GoogleGreat experience, staff are very friendly. Sarah was helpful and patient.
Agent replied · 11 October 2026
Hello Sam. Your kind words don’t go unnoticed and we look forward to seeing you again soon.
5/5
GooglePopped in for a box to send off a pram. Tim & Elly were super helpful and help me select the appropriate box. Great service and friendly
Agent replied · 11 October 2026
On behalf of your local store team, thank you Ben for leaving such a positive review about your experience.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Big Yellow Self Storage Co Ltd
Which Big Yellow Self Storage Co Ltd office has the most reviews?
London (400 Wick Lane) has the most, with 851 reviews rated 4.6 out of 5, followed by Brighton with 531.
Where are the Big Yellow Self Storage Co Ltd offices?
The 15 Big Yellow Self Storage Co Ltd offices, by town:
- Beckenham: 1 Croydon Road, Beckenham, BR3 4AA
- Brighton: 2 Coombe Road, Off Lewes Road, Brighton, BN2 4EA
- Bromley: 12 Farwig Lane, Bromley, BR1 3RB
- Cambridge: Unit 14, Coral Park, Henley Road, Cambridge, CB1 3EA
- Cardiff: 65 Penarth Road, Cardiff, CF10 5DL
- Chelmsford: 39a Robjohns Road, Chelmsford, CM1 3AG
- Chester: The Printworks, Sealand Road, Chester, CH1 4RN
- Colchester: Bruff Close, Turner Road, Colchester, CO4 5EU
- Croydon: 202 - 216 Thornton Road, Croydon, CR0 3EU
- Edinburgh: 2 Bankhead Avenue, Edinburgh, EH11 4HD
- Enfield: 1 Progress Way, Enfield, EN1 1FT
- Hove: 270A Old Shoreham Road, Hove, BN3 7EG
- London (100 The Highway): 100 The Highway, London, E1W 2BX
- London (400 Wick Lane): 400 Wick Lane, London, E3 2JG
- Poole: 2 Nuffield Road, Nuffield Industrial Estate, Poole, BH17 0RB
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