5/5
GoogleDave was really helpfull .ryan supported throughout.
Agent replied · 13 October 2026
On behalf of your local store team, thank you Sohel for leaving such a positive review about your experience.
Trusted Agent profile
Big Yellow Self Storage Co Ltd estate agents in London, Brighton, Croydon and 11 more
★★★★★
5,775 reviews across 15 offices and 3 platforms
Big Yellow Self Storage Co Ltd has 15 offices, in London (two offices), Brighton, Croydon, Cardiff, Beckenham, Edinburgh, Enfield, Cambridge, Poole, Colchester, Bromley, Hove, Chester and Chelmsford. Together they have 5,775 reviews on three platforms, rated 4.7 out of 5 overall.
5,772
Reviews on Google
All 15 offices
2
Reviews on Facebook
All 15 offices
1
Reviews on Yell
All 15 offices
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Our offices
Big Yellow Self Storage Co Ltd's 15 offices, most reviewed first. Each has its own page.
- Big Yellow Self Storage Co Ltd London (400 Wick Lane)400 Wick Lane, E3 2JG855 reviews · 855 on Google (4.6)64 in the last 90 days
- Big Yellow Self Storage Co Ltd Brighton2 Coombe Road, Off Lewes Road, BN2 4EA531 reviews · 531 on Google (4.7)0 in the last 90 days
- Big Yellow Self Storage Co Ltd Croydon202 - 216 Thornton Road, CR0 3EU522 reviews · 522 on Google (4.7)10 in the last 90 days
- Big Yellow Self Storage Co Ltd Cardiff65 Penarth Road, CF10 5DL399 reviews · 398 on Google (4.8)32 in the last 90 days
- Big Yellow Self Storage Co Ltd Beckenham1 Croydon Road, BR3 4AA393 reviews · 392 on Google (4.8)49 in the last 90 days
- Big Yellow Self Storage Co Ltd Edinburgh2 Bankhead Avenue, EH11 4HD391 reviews · 391 on Google (4.7)47 in the last 90 days
- Big Yellow Self Storage Co Ltd Enfield1 Progress Way, EN1 1FT358 reviews · 358 on Google (4.6)19 in the last 90 days
- Big Yellow Self Storage Co Ltd CambridgeUnit 14, Coral Park, Henley Road, CB1 3EA325 reviews · 325 on Google (4.8)29 in the last 90 days
- Big Yellow Self Storage Co Ltd London (100 The Highway)100 The Highway, E1W 2BX313 reviews · 313 on Google (4.8)0 in the last 90 days
- Big Yellow Self Storage Co Ltd Poole2 Nuffield Road, Nuffield Industrial Estate, BH17 0RB313 reviews · 313 on Google (4.8)10 in the last 90 days
- Big Yellow Self Storage Co Ltd ColchesterBruff Close, Turner Road, Colchester, CO4 5EU297 reviews · 296 on Google (4.8)31 in the last 90 days
- Big Yellow Self Storage Co Ltd Bromley12 Farwig Lane, BR1 3RB279 reviews · 279 on Google (4.6)41 in the last 90 days
- Big Yellow Self Storage Co Ltd Hove270A Old Shoreham Road, BN3 7EG279 reviews · 279 on Google (5.0)9 in the last 90 days
- Big Yellow Self Storage Co Ltd ChesterThe Printworks, Sealand Road, Chester, CH1 4RN273 reviews · 273 on Google (4.8)46 in the last 90 days
- Big Yellow Self Storage Co Ltd Chelmsford39a Robjohns Road, CM1 3AG252 reviews · 252 on Google (4.9)20 in the last 90 days
Latest reviews from every Big Yellow Self Storage Co Ltd office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleFantastic service from Dave and Lee as always 👍🏼 …
5/5
GoogleI've had a great experience here, called and spoke to Kathryn when I was thinking about booking and she was so helpful, talked through how everything works and what size space I would need. Paula was there when I was moving my things into the storage and was also really friendly and helpful. Overall a great team! Thank you for making the whole process straightforward
5/5
GoogleAbsolutely outstanding service from Kasia (sorry if not spelt correct). Made to feel very welcome and comfortable. Very friendly and professional service. We are looking forward to starting to grow our business here
Agent replied · 11 October 2026
We’re grateful you shared this, so thank you. Hearing you had a great experience really makes our day.
5/5
GoogleJohn is very helpful Man Many Thanks John
Agent replied · 11 October 2026
Thank you so much Paul. We’re genuinely grateful you have taken the time to leave such a positive comment.
5/5
GoogleReally helpful and friendly service from Jonny. He made everything easy and straightforward. Highly recommend!
Agent replied · 11 October 2026
We are so happy to hear you are happy Redi. Thanks for sharing your experience.
5/5
GoogleMy experience was brilliant. I had Jonny serve me and he was very professional, well mannered and polite. Helped me find a good quote and was very helpful!
Agent replied · 11 October 2026
On behalf of your local store team, thank you Nourah for leaving such a positive review about your experience.
5/5
GoogleNeeded a unit at short notice and Johnny was able to assist amazingly! Clean facilities and very reasonable pricing!
Agent replied · 11 October 2026
Thanks so much for the review Zachary. We are over the moon you had such a great experience with us.
5/5
GoogleRating only, no written review.
Agent replied · 11 October 2026
Hi Andrea. Thanks a lot for giving us those stars. We're happy to hear you had a good experience at Big Yellow.
5/5
GoogleHappy with services provided by Ellie
Agent replied · 11 October 2026
On behalf of your local store team, thank you Mm for leaving such a positive review about your experience.
5/5
GoogleEllie was very helpful and gave clear instructions. Thanks!
5/5
GoogleGreat to shop cardboard boxes. Elly was fantastic and really helped us. She was super professional and friendly!! Great service 😁 …
Agent replied · 11 October 2026
Thanks so much for the review Antoine. We are over the moon you had such a great experience with us.
5/5
GoogleExcellent facilities and service.Excellent facilities and service.
Agent replied · 11 October 2026
We are so happy to hear you are happy Mercedes. Thanks for sharing your experience.
5/5
GoogleReally straight forward to arrange. The staff we nice to deal with. Decent cuppa too !
Agent replied · 11 October 2026
We are delighted to read your review Mg. We don’t take positive feedback for granted, so huge thanks.
5/5
Googleit was my first time and I’ve got good experience
Agent replied · 11 October 2026
We’re grateful you shared this, so thank you. Hearing you had a great experience really makes our day.
1/5
GoogleRating only, no written review.
5/5
GoogleGreat experience with Big Yellow Cambridge! The customer service from Anita and David was top-tier. Would store with them again!
5/5
GoogleGreat friendly service
Agent replied · 11 October 2026
Hi Chris. It’s your store team here. We just saw your review and are over the moon with the 5 stars and your lovely comments.
5/5
GoogleRating only, no written review.
Agent replied · 11 October 2026
Thanks for the review, Izilda.
5/5
GoogleWhat an incredibly streamlined, easy process. I highly recommend.
Agent replied · 11 October 2026
Thanks for such a thoughtful review. Hearing from happy customers makes our day.
5/5
GoogleRating only, no written review.
Agent replied · 11 October 2026
Hi Eman. We value every piece of feedback, good or bad. So thanks for dropping us those stars, sounds like you had a great experience.
5/5
GoogleFantastic service from Big Yellow Cardiff! Big shout out to James and the team! Dropped in last week to enquire about some storage sizes, as i was not sure on what would work for my business. They were happy to show me around and discuss what would work for my requirements. As a new customer, I feel really welcome at the location & the staff really go the extra mile! Highly recommend to people looking for storage in Cardiff!
Agent replied · 11 October 2026
Hello Jack. Your kind words don’t go unnoticed and we look forward to seeing you again soon.
5/5
GoogleReally impressed with the service from Big Yellow Storage. The whole process was straightforward from start to finish, and I especially liked the app, which made access and exit really easy and convenient. A special mention to Kasia, Emma, Jeff and Xsara, who were all excellent. Their customer service was friendly, helpful and genuinely made the experience much easier. Really good facilities, simple access and a great team. I’d happily recommend Big Yellow Storage to anyone looking for secure and hassle-free storage.
Agent replied · 11 October 2026
Thank you. We’re so pleased to know you've had a 5-star experience with us. We’ll keep working hard to maintain that consistency for you.
5/5
GoogleRating only, no written review.
Agent replied · 11 October 2026
Hi Simon. Thanks for dropping us those stars.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Big Yellow Self Storage Co Ltd
Which Big Yellow Self Storage Co Ltd office has the most reviews?
London (400 Wick Lane) has the most, with 855 reviews rated 4.6 out of 5, followed by Brighton with 531.
Where are the Big Yellow Self Storage Co Ltd offices?
The 15 Big Yellow Self Storage Co Ltd offices, by town:
- Beckenham: 1 Croydon Road, Beckenham, BR3 4AA
- Brighton: 2 Coombe Road, Off Lewes Road, Brighton, BN2 4EA
- Bromley: 12 Farwig Lane, Bromley, BR1 3RB
- Cambridge: Unit 14, Coral Park, Henley Road, Cambridge, CB1 3EA
- Cardiff: 65 Penarth Road, Cardiff, CF10 5DL
- Chelmsford: 39a Robjohns Road, Chelmsford, CM1 3AG
- Chester: The Printworks, Sealand Road, Chester, CH1 4RN
- Colchester: Bruff Close, Turner Road, Colchester, CO4 5EU
- Croydon: 202 - 216 Thornton Road, Croydon, CR0 3EU
- Edinburgh: 2 Bankhead Avenue, Edinburgh, EH11 4HD
- Enfield: 1 Progress Way, Enfield, EN1 1FT
- Hove: 270A Old Shoreham Road, Hove, BN3 7EG
- London (100 The Highway): 100 The Highway, London, E1W 2BX
- London (400 Wick Lane): 400 Wick Lane, London, E3 2JG
- Poole: 2 Nuffield Road, Nuffield Industrial Estate, Poole, BH17 0RB
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