5/5
GoogleGreat facilities, perfect for my stuff while needed, lady who works there is very helpful.
Agent replied · 11 October 2026
We are delighted to read your review Leo. We don’t take positive feedback for granted, so huge thanks.
Trusted Agent profile
Big Yellow Self Storage Co Ltd estate agents in London, Brighton, Croydon and 11 more
★★★★★
5,775 reviews across 15 offices and 3 platforms
Big Yellow Self Storage Co Ltd has 15 offices, in London (two offices), Brighton, Croydon, Cardiff, Beckenham, Edinburgh, Enfield, Cambridge, Poole, Colchester, Bromley, Hove, Chester and Chelmsford. Together they have 5,775 reviews on three platforms, rated 4.7 out of 5 overall.
5,772
Reviews on Google
All 15 offices
2
Reviews on Facebook
All 15 offices
1
Reviews on Yell
All 15 offices
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Our offices
Big Yellow Self Storage Co Ltd's 15 offices, most reviewed first. Each has its own page.
- Big Yellow Self Storage Co Ltd London (400 Wick Lane)400 Wick Lane, E3 2JG855 reviews · 855 on Google (4.6)64 in the last 90 days
- Big Yellow Self Storage Co Ltd Brighton2 Coombe Road, Off Lewes Road, BN2 4EA531 reviews · 531 on Google (4.7)0 in the last 90 days
- Big Yellow Self Storage Co Ltd Croydon202 - 216 Thornton Road, CR0 3EU522 reviews · 522 on Google (4.7)10 in the last 90 days
- Big Yellow Self Storage Co Ltd Cardiff65 Penarth Road, CF10 5DL399 reviews · 398 on Google (4.8)32 in the last 90 days
- Big Yellow Self Storage Co Ltd Beckenham1 Croydon Road, BR3 4AA393 reviews · 392 on Google (4.8)49 in the last 90 days
- Big Yellow Self Storage Co Ltd Edinburgh2 Bankhead Avenue, EH11 4HD391 reviews · 391 on Google (4.7)47 in the last 90 days
- Big Yellow Self Storage Co Ltd Enfield1 Progress Way, EN1 1FT358 reviews · 358 on Google (4.6)19 in the last 90 days
- Big Yellow Self Storage Co Ltd CambridgeUnit 14, Coral Park, Henley Road, CB1 3EA325 reviews · 325 on Google (4.8)29 in the last 90 days
- Big Yellow Self Storage Co Ltd London (100 The Highway)100 The Highway, E1W 2BX313 reviews · 313 on Google (4.8)0 in the last 90 days
- Big Yellow Self Storage Co Ltd Poole2 Nuffield Road, Nuffield Industrial Estate, BH17 0RB313 reviews · 313 on Google (4.8)10 in the last 90 days
- Big Yellow Self Storage Co Ltd ColchesterBruff Close, Turner Road, Colchester, CO4 5EU297 reviews · 296 on Google (4.8)31 in the last 90 days
- Big Yellow Self Storage Co Ltd Bromley12 Farwig Lane, BR1 3RB279 reviews · 279 on Google (4.6)41 in the last 90 days
- Big Yellow Self Storage Co Ltd Hove270A Old Shoreham Road, BN3 7EG279 reviews · 279 on Google (5.0)9 in the last 90 days
- Big Yellow Self Storage Co Ltd ChesterThe Printworks, Sealand Road, Chester, CH1 4RN273 reviews · 273 on Google (4.8)46 in the last 90 days
- Big Yellow Self Storage Co Ltd Chelmsford39a Robjohns Road, CM1 3AG252 reviews · 252 on Google (4.9)20 in the last 90 days
Latest reviews from every Big Yellow Self Storage Co Ltd office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleRating only, no written review.
Agent replied · 11 October 2026
Hey Stephen. We appreciate you taking the time to drop us some stars. Every piece of feedback is helpful.
5/5
GoogleSuch convenient location with easy access to city and surrounding areas. Affordable and competitive prices, with the most amazing friendly staff. Especially to Adam, Chris, Poppy and Lyndsay who always greet with a smile, go over and beyond to accommodate and helpful.
Agent replied · 11 October 2026
Hi Angel. It’s your store team here. We just saw your review and are over the moon with the 5 stars and your lovely comments.
1/5
GoogleThe manager wasn’t helpful and my experience was not pleasant at all. Poor service.
5/5
GoogleLindsay was absolutely brilliant, super friendly and put me at ease, very helpful !! 💗 …
Agent replied · 11 October 2026
Thanks for such a thoughtful review. Hearing from happy customers makes our day.
5/5
GoogleLyndsay was very helpful checking in and getting sorted
Agent replied · 11 October 2026
On behalf of your local store team, thank you Oliver for leaving such a positive review about your experience.
5/5
GoogleLyndsay was amazing and so helpful! So kind and greeted with a smile and friendly attitude. Would recommend!
Agent replied · 11 October 2026
Thank you so much Olivia. We’re genuinely grateful you have taken the time to leave such a positive comment.
5/5
GooglePatrick was very kind, helpful and provided clear explanation about payment, he let me pick the rooms that was best suitable for my situation. Very positive experience so far!
Agent replied · 13 October 2026
We are so happy to hear you are happy Monica. Thanks for sharing your experience.
5/5
GoogleGreat customer service from Charlene! I arrived and she had a big smile on - and when you are having a stressful move day; it matters!
Agent replied · 13 October 2026
We are so happy to hear you are happy Laurine. Thanks for sharing your experience.
5/5
GoogleExceptional service from Catherine, helped my parents through the entire change-over procedure and aided them with setting up the app. Thank your once again Catherine and hope you have a great day!
Agent replied · 13 October 2026
On behalf of your local store team, thank you Daniel for leaving such a positive review about your experience.
5/5
GoogleGreat customer service 10/10
Agent replied · 11 October 2026
Hi Tomasz. It’s your store team here. We just saw your review and are over the moon with the 5 stars and your lovely comments.
5/5
GoogleJohnny at front desk was super helpful with everything we needed
Agent replied · 11 October 2026
Thank you. We’re so pleased to know you've had a 5-star experience with us. We’ll keep working hard to maintain that consistency for you.
5/5
GoogleHad an amazing experience here at big yellow especially thanks to Johnny’s amazing hospitality and patience explaining the process .
Agent replied · 11 October 2026
We’re grateful you shared this, so thank you. Hearing you had a great experience really makes our day.
5/5
GoogleTim is so helpful and make my life so much easier. I could have given 10 🌟 if i can 😊 …
Agent replied · 11 October 2026
Thank you. We’re so pleased to know you've had a 5-star experience with us. We’ll keep working hard to maintain that consistency for you.
5/5
GoogleRating only, no written review.
Agent replied · 11 October 2026
Thanks for dropping us those stars King. We're happy that you are happy.
5/5
GoogleNick & Charlie are super helpful & friendly! Thank you!
Agent replied · 11 October 2026
We are delighted to read your review Reid. We don’t take positive feedback for granted, so huge thanks.
5/5
GoogleGreat service
Agent replied · 11 October 2026
Thank you. We’re so pleased to know you've had a 5-star experience with us. We’ll keep working hard to maintain that consistency for you.
5/5
GoogleExcellent service! Nick, Tim and Charlie were incredibly helpful and knowledgeable about the whole process. They treated me courtesy and respect and I’m very grateful for all the assistance provided.
Agent replied · 11 October 2026
Thanks so much for the review Khalid. We are over the moon you had such a great experience with us.
5/5
GoogleGreat, really helpful, thank you!
5/5
GoogleNick Tim and Charlie was amazing
Agent replied · 11 October 2026
We are so happy to hear you are happy Olaotan. Thanks for sharing your experience.
5/5
GoogleTim was amazing. He helped me into the storage unit, set everything up for me and made the experience very easy. 100% recommend!
5/5
GoogleTim(Tomothy)ha been very helpful and effective. Very polite and kind guy. Great experience visiting Big Yellow storage with Tim! I appreciate his help a lot. He’s been really helpful and kind 🥰 …
Agent replied · 11 October 2026
On behalf of your local store team, thank you Laura for leaving such a positive review about your experience.
5/5
GoogleGreat service, would recommend.
Agent replied · 11 October 2026
We are delighted to read your review Kimberly. We don’t take positive feedback for granted, so huge thanks.
5/5
GoogleGreat service
Agent replied · 11 October 2026
Thank you so much Johannes. We’re genuinely grateful you have taken the time to leave such a positive comment.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Big Yellow Self Storage Co Ltd
Which Big Yellow Self Storage Co Ltd office has the most reviews?
London (400 Wick Lane) has the most, with 855 reviews rated 4.6 out of 5, followed by Brighton with 531.
Where are the Big Yellow Self Storage Co Ltd offices?
The 15 Big Yellow Self Storage Co Ltd offices, by town:
- Beckenham: 1 Croydon Road, Beckenham, BR3 4AA
- Brighton: 2 Coombe Road, Off Lewes Road, Brighton, BN2 4EA
- Bromley: 12 Farwig Lane, Bromley, BR1 3RB
- Cambridge: Unit 14, Coral Park, Henley Road, Cambridge, CB1 3EA
- Cardiff: 65 Penarth Road, Cardiff, CF10 5DL
- Chelmsford: 39a Robjohns Road, Chelmsford, CM1 3AG
- Chester: The Printworks, Sealand Road, Chester, CH1 4RN
- Colchester: Bruff Close, Turner Road, Colchester, CO4 5EU
- Croydon: 202 - 216 Thornton Road, Croydon, CR0 3EU
- Edinburgh: 2 Bankhead Avenue, Edinburgh, EH11 4HD
- Enfield: 1 Progress Way, Enfield, EN1 1FT
- Hove: 270A Old Shoreham Road, Hove, BN3 7EG
- London (100 The Highway): 100 The Highway, London, E1W 2BX
- London (400 Wick Lane): 400 Wick Lane, London, E3 2JG
- Poole: 2 Nuffield Road, Nuffield Industrial Estate, Poole, BH17 0RB
