5/5
GoogleVery friendly, extremely professional. It took about 15 minutes to register for a storage locker which was pristine and spotless. Entry is from an app that works well. I would not hesitate to recommend.
Trusted Agent profile
Big Yellow Self Storage Co Ltd estate agents in London, Croydon, Brighton and 11 more
★★★★★
5,898 reviews across 15 offices and 3 platforms
Big Yellow Self Storage Co Ltd has 15 offices, in London (two offices), Croydon, Brighton, Cardiff, Beckenham, Edinburgh, Enfield, Cambridge, Poole, Colchester, Hove, Bromley, Chester and Chelmsford. Together they have 5,898 reviews on three platforms, rated 4.7 out of 5 overall.
5,895
Reviews on Google
All 15 offices
2
Reviews on Facebook
All 15 offices
1
Reviews on Yell
All 15 offices
Our offices
Big Yellow Self Storage Co Ltd's 15 offices, most reviewed first. Each has its own page.
- Big Yellow Self Storage Co Ltd London (400 Wick Lane)400 Wick Lane, E3 2JG855 reviews · 855 on Google (4.6)64 in the last 90 days
- Big Yellow Self Storage Co Ltd Croydon202 - 216 Thornton Road, CR0 3EU567 reviews · 567 on Google (4.7)30 in the last 90 days
- Big Yellow Self Storage Co Ltd Brighton2 Coombe Road, Off Lewes Road, BN2 4EA541 reviews · 541 on Google (4.7)10 in the last 90 days
- Big Yellow Self Storage Co Ltd Cardiff65 Penarth Road, CF10 5DL399 reviews · 398 on Google (4.8)32 in the last 90 days
- Big Yellow Self Storage Co Ltd Beckenham1 Croydon Road, BR3 4AA393 reviews · 392 on Google (4.8)49 in the last 90 days
- Big Yellow Self Storage Co Ltd Edinburgh2 Bankhead Avenue, EH11 4HD391 reviews · 391 on Google (4.7)47 in the last 90 days
- Big Yellow Self Storage Co Ltd London (100 The Highway)100 The Highway, E1W 2BX372 reviews · 372 on Google (4.8)21 in the last 90 days
- Big Yellow Self Storage Co Ltd Enfield1 Progress Way, EN1 1FT358 reviews · 358 on Google (4.6)19 in the last 90 days
- Big Yellow Self Storage Co Ltd CambridgeUnit 14, Coral Park, Henley Road, CB1 3EA325 reviews · 325 on Google (4.8)29 in the last 90 days
- Big Yellow Self Storage Co Ltd Poole2 Nuffield Road, Nuffield Industrial Estate, BH17 0RB313 reviews · 313 on Google (4.8)10 in the last 90 days
- Big Yellow Self Storage Co Ltd ColchesterBruff Close, Turner Road, Colchester, CO4 5EU297 reviews · 296 on Google (4.8)31 in the last 90 days
- Big Yellow Self Storage Co Ltd Hove270A Old Shoreham Road, BN3 7EG284 reviews · 284 on Google (5.0)14 in the last 90 days
- Big Yellow Self Storage Co Ltd Bromley12 Farwig Lane, BR1 3RB279 reviews · 279 on Google (4.6)41 in the last 90 days
- Big Yellow Self Storage Co Ltd ChesterThe Printworks, Sealand Road, Chester, CH1 4RN273 reviews · 273 on Google (4.8)46 in the last 90 days
- Big Yellow Self Storage Co Ltd Chelmsford39a Robjohns Road, CM1 3AG256 reviews · 256 on Google (4.9)24 in the last 90 days
Latest reviews from every Big Yellow Self Storage Co Ltd office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleJust checked in today at Big Yellow in Edinburgh. Absolutely first class customer service and an impressive facility. Can't recommend highly enough. Thank you for solving our storage needs.😊 …
Agent replied · 17 October 2026
We are so happy to hear you are happy Karen. Thanks for sharing your experience.
5/5
GoogleTracey at Edinburgh was really helpful and efficient.
Agent replied · 17 October 2026
Thanks so much for the review Laurie. We are over the moon you had such a great experience with us.
5/5
GoogleI just hired a storage with Big Yellow and Patrick was very helpful throughout the process. :)
Agent replied · 13 October 2026
On behalf of your local store team, thank you Hwa for leaving such a positive review about your experience.
5/5
GoogleStaff were really helpful, and were always ready to assist with any issues our queries we were having. Patrick was particularly helpful!
Agent replied · 13 October 2026
Thank you. We’re so pleased to know you've had a 5-star experience with us. We’ll keep working hard to maintain that consistency for you.
4/5
GoogleTimothy is very nice and friendly person. It makes a very good chocolate.
Agent replied · 11 October 2026
Thanks for the glowing feedback, Adriana. We'll be sure to share that with the team.
5/5
GoogleGreat experience today! Jacky was super patient with all the customers and a great help!
Agent replied · 11 October 2026
We are so happy to hear you are happy Syreeta. Thanks for sharing your experience.
5/5
GoogleDavid, Danny and Anita were excellent :)
Agent replied · 11 October 2026
Hi Lenart. It’s your store team here. We just saw your review and are over the moon with the 5 stars and your lovely comments.
5/5
GoogleRating only, no written review.
Agent replied · 11 October 2026
We appreciate the feedback, Access. We're happy to hear you had a good experience. See you soon.
5/5
GoogleLyndsay was very helpful!!
Agent replied · 11 October 2026
On behalf of your local store team, thank you Connor for leaving such a positive review about your experience.
5/5
GoogleVery good and quick service, would recommend!
Agent replied · 11 October 2026
Thanks so much for the review Stephen. We are over the moon you had such a great experience with us.
5/5
GoogleRating only, no written review.
Agent replied · 11 October 2026
Thanks for the review, Nic.
5/5
GoogleCheck in by Lyndsay who was very friendly and accommodating! She made me feel so good about my new move when I was anxious about all the stuff I owned! She showed me around the facility and helped me with the administrative parts of the move! Thanks Lyndsay
Agent replied · 11 October 2026
Hello Rhea. Your kind words don’t go unnoticed and we look forward to seeing you again soon.
5/5
GoogleLyndsay was great! Really friendly and helpful
Agent replied · 11 October 2026
Thanks for such a thoughtful review. Hearing from happy customers makes our day.
5/5
GoogleHaving been a customer at the Big Yellow Storage Unit Bow for 22 years, I can honestly say I can vouch for am impeccable service. Chris was very friendly pleasant helping me close my account after my long custom.
Agent replied · 11 October 2026
We’re grateful you shared this, so thank you. Hearing you had a great experience really makes our day.
5/5
GoogleRating only, no written review.
Agent replied · 13 October 2026
Thanks for the review, Dave.
5/5
GoogleMax was a huge help with the storage! He was friendly, professional, and made the whole process easy and stress-free. Really appreciate the great service, highly recommend Max! ⭐⭐⭐⭐⭐
Agent replied · 13 October 2026
On behalf of your local store team, thank you Kozey for leaving such a positive review about your experience.
5/5
GoogleExcellent service from the start. I spoke with Sammy on the phone who organised everything and got me a great deal. Upon arrival, I was kindly greeted and Lisa set everything up for me and got me sorted. Superb all round.
5/5
GoogleBrilliant staff very helpful Explaned everything had a show around Great service would highly recommend
Agent replied · 13 October 2026
Hello Joshua. Your kind words don’t go unnoticed and we look forward to seeing you again soon.
5/5
GoogleLisa and Sammy were very helpful, friendly and kind. Found me the perfect size storage
5/5
GoogleThank you to Sammy and Lisa for making the process so joyful and speedy! The reception area and site is clean and fresh and top notch organisation.
Agent replied · 13 October 2026
Hi Gavin. It’s your store team here. We just saw your review and are over the moon with the 5 stars and your lovely comments.
5/5
GoogleHighly recommend Big Yellow Self Storage Colchester! The entire setup process was smooth and stress-free, all thanks to Sammy. She was incredibly welcoming, professional, and clear when explaining how everything works. Brilliant customer service is hard to find, but Sammy goes above and beyond for her customers. Thank you so much for making it all so easy
5/5
GoogleExcellent service from Lisa, Sammy and Max Couldn’t have had more attention and care, thank you
Agent replied · 13 October 2026
Thank you. We’re so pleased to know you've had a 5-star experience with us. We’ll keep working hard to maintain that consistency for you.
5/5
GoogleGood service by Lisa very helpful
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Questions about Big Yellow Self Storage Co Ltd
Which Big Yellow Self Storage Co Ltd office has the most reviews?
London (400 Wick Lane) has the most, with 855 reviews rated 4.6 out of 5, followed by Croydon with 567.
Where are the Big Yellow Self Storage Co Ltd offices?
The 15 Big Yellow Self Storage Co Ltd offices, by town:
- Beckenham: 1 Croydon Road, Beckenham, BR3 4AA
- Brighton: 2 Coombe Road, Off Lewes Road, Brighton, BN2 4EA
- Bromley: 12 Farwig Lane, Bromley, BR1 3RB
- Cambridge: Unit 14, Coral Park, Henley Road, Cambridge, CB1 3EA
- Cardiff: 65 Penarth Road, Cardiff, CF10 5DL
- Chelmsford: 39a Robjohns Road, Chelmsford, CM1 3AG
- Chester: The Printworks, Sealand Road, Chester, CH1 4RN
- Colchester: Bruff Close, Turner Road, Colchester, CO4 5EU
- Croydon: 202 - 216 Thornton Road, Croydon, CR0 3EU
- Edinburgh: 2 Bankhead Avenue, Edinburgh, EH11 4HD
- Enfield: 1 Progress Way, Enfield, EN1 1FT
- Hove: 270A Old Shoreham Road, Hove, BN3 7EG
- London (100 The Highway): 100 The Highway, London, E1W 2BX
- London (400 Wick Lane): 400 Wick Lane, London, E3 2JG
- Poole: 2 Nuffield Road, Nuffield Industrial Estate, Poole, BH17 0RB
