5/5
GoogleKaren has quite possibly the kindest and most bubbly customer service! Thanks for helping me out !!
Agent replied · 14 April 2026
We’re grateful you shared this, so thank you. Hearing you had a great experience really makes our day.
Trusted Agent profile
Big Yellow Self Storage Co Ltd estate agents in London, Croydon, Brighton and 11 more
★★★★★
5,898 reviews across 15 offices and 3 platforms
Big Yellow Self Storage Co Ltd has 15 offices, in London (two offices), Croydon, Brighton, Cardiff, Beckenham, Edinburgh, Enfield, Cambridge, Poole, Colchester, Hove, Bromley, Chester and Chelmsford. Together they have 5,898 reviews on three platforms, rated 4.7 out of 5 overall.
5,895
Reviews on Google
All 15 offices
2
Reviews on Facebook
All 15 offices
1
Reviews on Yell
All 15 offices
Our offices
Big Yellow Self Storage Co Ltd's 15 offices, most reviewed first. Each has its own page.
- Big Yellow Self Storage Co Ltd London (400 Wick Lane)400 Wick Lane, E3 2JG855 reviews · 855 on Google (4.6)64 in the last 90 days
- Big Yellow Self Storage Co Ltd Croydon202 - 216 Thornton Road, CR0 3EU567 reviews · 567 on Google (4.7)30 in the last 90 days
- Big Yellow Self Storage Co Ltd Brighton2 Coombe Road, Off Lewes Road, BN2 4EA541 reviews · 541 on Google (4.7)10 in the last 90 days
- Big Yellow Self Storage Co Ltd Cardiff65 Penarth Road, CF10 5DL399 reviews · 398 on Google (4.8)32 in the last 90 days
- Big Yellow Self Storage Co Ltd Beckenham1 Croydon Road, BR3 4AA393 reviews · 392 on Google (4.8)49 in the last 90 days
- Big Yellow Self Storage Co Ltd Edinburgh2 Bankhead Avenue, EH11 4HD391 reviews · 391 on Google (4.7)47 in the last 90 days
- Big Yellow Self Storage Co Ltd London (100 The Highway)100 The Highway, E1W 2BX372 reviews · 372 on Google (4.8)21 in the last 90 days
- Big Yellow Self Storage Co Ltd Enfield1 Progress Way, EN1 1FT358 reviews · 358 on Google (4.6)19 in the last 90 days
- Big Yellow Self Storage Co Ltd CambridgeUnit 14, Coral Park, Henley Road, CB1 3EA325 reviews · 325 on Google (4.8)29 in the last 90 days
- Big Yellow Self Storage Co Ltd Poole2 Nuffield Road, Nuffield Industrial Estate, BH17 0RB313 reviews · 313 on Google (4.8)10 in the last 90 days
- Big Yellow Self Storage Co Ltd ColchesterBruff Close, Turner Road, Colchester, CO4 5EU297 reviews · 296 on Google (4.8)31 in the last 90 days
- Big Yellow Self Storage Co Ltd Hove270A Old Shoreham Road, BN3 7EG284 reviews · 284 on Google (5.0)14 in the last 90 days
- Big Yellow Self Storage Co Ltd Bromley12 Farwig Lane, BR1 3RB279 reviews · 279 on Google (4.6)41 in the last 90 days
- Big Yellow Self Storage Co Ltd ChesterThe Printworks, Sealand Road, Chester, CH1 4RN273 reviews · 273 on Google (4.8)46 in the last 90 days
- Big Yellow Self Storage Co Ltd Chelmsford39a Robjohns Road, CM1 3AG256 reviews · 256 on Google (4.9)24 in the last 90 days
Latest reviews from every Big Yellow Self Storage Co Ltd office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
Hi Anita. Thanks for dropping us those stars.
5/5
GoogleI was exceptionally pleased with the service and care that Jacky provided. Especially with check in Thank you
Agent replied · 14 April 2026
Thanks so much for the review Cecelia. We are over the moon you had such a great experience with us.
5/5
GoogleI had an excellent experience with The Big Yellow Self Storage and would highly recommend them to anyone in need of storage solutions. The customer service was outstanding from start to finish, with Jacky and Andy going above and beyond to help. They were friendly, professional, and incredibly knowledgeable, making the whole process smooth and stress-free. Nothing was too much trouble for them, and their helpful attitude really stood out. It’s rare to come across such genuine, attentive service these days. Thanks to Jacky and Andy, what could have been a stressful experience was made simple and straightforward. I wouldn’t hesitate to recommend The Big Yellow Self Storage to everyone, truly a first-class service!
Agent replied · 14 April 2026
We are so happy to hear you are happy John. Thanks for sharing your experience.
5/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
Hello Wale. Looks like you dropped us some stars. We appreciate the feedback. See you soon.
5/5
GoogleAndy was very helpful and friendly at the initial sign up. Like the use of the storeID app for access to the building and my unit
Agent replied · 14 April 2026
On behalf of your local store team, thank you Matthew for leaving such a positive review about your experience.
5/5
GoogleThis was my first time using storage, i like to mention “karen” she did awesome in closing the account and made move out process very easy.. like to use storage again.
Agent replied · 14 April 2026
Thank you so much Sravan. We’re genuinely grateful you have taken the time to leave such a positive comment.
5/5
GoogleVery helpful staff at the start and towards the end of my room rental. Gave refund upon an unused box, provided advice and guidance on selecting the correct size box so able to post my item to it's buyer. Would use again.
Agent replied · 14 April 2026
We are delighted to read your review Christopher. We don’t take positive feedback for granted, so huge thanks.
5/5
GoogleEverything perfect here at big yellow and the staff are exceptional
Agent replied · 14 April 2026
Thank you. We’re so pleased to know you've had a 5-star experience with us. We’ll keep working hard to maintain that consistency for you.
5/5
GoogleJason and Patrick were very friendly and professional. Easy process.
Agent replied · 14 April 2026
We’re grateful you shared this, so thank you. Hearing you had a great experience really makes our day.
5/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
Thanks for dropping us those stars Harvey. We're happy that you are happy.
5/5
GoogleFantastic company will be using them again
Agent replied · 14 April 2026
Thank you so much Colin. We’re genuinely grateful you have taken the time to leave such a positive comment.
5/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
Thanks for dropping us those stars Ben. We're happy that you are happy.
5/5
GoogleGreat company to use, their staff are second to none and are so helpful and always smiling and asking if you need a hot drink. Tony Anderson.
Agent replied · 14 April 2026
We are delighted to read your review Tony. We don’t take positive feedback for granted, so huge thanks.
5/5
GoogleMichelle has been absolutely outstanding i cant thank her enough for all her help during our move.
Agent replied · 14 April 2026
Thanks for such a thoughtful review. Hearing from happy customers makes our day.
5/5
GoogleGreat service, communication, and support! Plus, coffee 😁 …
Agent replied · 14 April 2026
Hi Phizz. It’s your store team here. We just saw your review and are over the moon with the 5 stars and your lovely comments.
5/5
GoogleReally friendly staff . Easy to sort the right size unit and very good price. Place is bright and spotless clean
Agent replied · 14 April 2026
Hello Sarah. Your kind words don’t go unnoticed and we look forward to seeing you again soon.
5/5
GoogleTrace was fantasic help could not asked for better help
Agent replied · 16 April 2026
On behalf of your local store team, thank you Kevin for leaving such a positive review about your experience.
5/5
GoogleLovely staff very helpful, Tracey who dealt with me was so lovely
Agent replied · 16 April 2026
Thank you so much Annette. We’re genuinely grateful you have taken the time to leave such a positive comment.
5/5
GoogleFantastic service. Gill was superb, really helpful and walked me through options. Fully recommend.
Agent replied · 16 April 2026
Thanks for such a thoughtful review. Hearing from happy customers makes our day.
5/5
GoogleGill was amazing and funny, great to talk too. Amazing service with an amazing deal. We asked many companies for quotes but they were miles better. Big shoutout to Tracey
Agent replied · 16 April 2026
Hello Matthew. Your kind words don’t go unnoticed and we look forward to seeing you again soon.
5/5
GoogleGreat service from Deji
Agent replied · 16 April 2026
Hi Rebecca. It’s your store team here. We just saw your review and are over the moon with the 5 stars and your lovely comments.
5/5
GoogleGreat service, Gemma was really helpful
Agent replied · 16 April 2026
Thanks for such a thoughtful review. Hearing from happy customers makes our day.
5/5
GoogleHighly recommended. Great price, location, security and people. Max, Sammy & Lisa are always very helpful, friendly and happy to help. Thank you
Agent replied · 16 April 2026
We are so happy to hear you are happy Adam. Thanks for sharing your experience.
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Questions about Big Yellow Self Storage Co Ltd
Which Big Yellow Self Storage Co Ltd office has the most reviews?
London (400 Wick Lane) has the most, with 855 reviews rated 4.6 out of 5, followed by Croydon with 567.
Where are the Big Yellow Self Storage Co Ltd offices?
The 15 Big Yellow Self Storage Co Ltd offices, by town:
- Beckenham: 1 Croydon Road, Beckenham, BR3 4AA
- Brighton: 2 Coombe Road, Off Lewes Road, Brighton, BN2 4EA
- Bromley: 12 Farwig Lane, Bromley, BR1 3RB
- Cambridge: Unit 14, Coral Park, Henley Road, Cambridge, CB1 3EA
- Cardiff: 65 Penarth Road, Cardiff, CF10 5DL
- Chelmsford: 39a Robjohns Road, Chelmsford, CM1 3AG
- Chester: The Printworks, Sealand Road, Chester, CH1 4RN
- Colchester: Bruff Close, Turner Road, Colchester, CO4 5EU
- Croydon: 202 - 216 Thornton Road, Croydon, CR0 3EU
- Edinburgh: 2 Bankhead Avenue, Edinburgh, EH11 4HD
- Enfield: 1 Progress Way, Enfield, EN1 1FT
- Hove: 270A Old Shoreham Road, Hove, BN3 7EG
- London (100 The Highway): 100 The Highway, London, E1W 2BX
- London (400 Wick Lane): 400 Wick Lane, London, E3 2JG
- Poole: 2 Nuffield Road, Nuffield Industrial Estate, Poole, BH17 0RB
