5/5
GoogleVery friendly staff, highly recommend.
Agent replied · 14 April 2026
Hi Darren. It’s your store team here. We just saw your review and are over the moon with the 5 stars and your lovely comments.
Trusted Agent profile
Big Yellow Self Storage Co Ltd estate agents in London, Croydon, Brighton and 11 more
★★★★★
5,898 reviews across 15 offices and 3 platforms
Big Yellow Self Storage Co Ltd has 15 offices, in London (two offices), Croydon, Brighton, Cardiff, Beckenham, Edinburgh, Enfield, Cambridge, Poole, Colchester, Hove, Bromley, Chester and Chelmsford. Together they have 5,898 reviews on three platforms, rated 4.7 out of 5 overall.
5,895
Reviews on Google
All 15 offices
2
Reviews on Facebook
All 15 offices
1
Reviews on Yell
All 15 offices
Our offices
Big Yellow Self Storage Co Ltd's 15 offices, most reviewed first. Each has its own page.
- Big Yellow Self Storage Co Ltd London (400 Wick Lane)400 Wick Lane, E3 2JG855 reviews · 855 on Google (4.6)64 in the last 90 days
- Big Yellow Self Storage Co Ltd Croydon202 - 216 Thornton Road, CR0 3EU567 reviews · 567 on Google (4.7)30 in the last 90 days
- Big Yellow Self Storage Co Ltd Brighton2 Coombe Road, Off Lewes Road, BN2 4EA541 reviews · 541 on Google (4.7)10 in the last 90 days
- Big Yellow Self Storage Co Ltd Cardiff65 Penarth Road, CF10 5DL399 reviews · 398 on Google (4.8)32 in the last 90 days
- Big Yellow Self Storage Co Ltd Beckenham1 Croydon Road, BR3 4AA393 reviews · 392 on Google (4.8)49 in the last 90 days
- Big Yellow Self Storage Co Ltd Edinburgh2 Bankhead Avenue, EH11 4HD391 reviews · 391 on Google (4.7)47 in the last 90 days
- Big Yellow Self Storage Co Ltd London (100 The Highway)100 The Highway, E1W 2BX372 reviews · 372 on Google (4.8)21 in the last 90 days
- Big Yellow Self Storage Co Ltd Enfield1 Progress Way, EN1 1FT358 reviews · 358 on Google (4.6)19 in the last 90 days
- Big Yellow Self Storage Co Ltd CambridgeUnit 14, Coral Park, Henley Road, CB1 3EA325 reviews · 325 on Google (4.8)29 in the last 90 days
- Big Yellow Self Storage Co Ltd Poole2 Nuffield Road, Nuffield Industrial Estate, BH17 0RB313 reviews · 313 on Google (4.8)10 in the last 90 days
- Big Yellow Self Storage Co Ltd ColchesterBruff Close, Turner Road, Colchester, CO4 5EU297 reviews · 296 on Google (4.8)31 in the last 90 days
- Big Yellow Self Storage Co Ltd Hove270A Old Shoreham Road, BN3 7EG284 reviews · 284 on Google (5.0)14 in the last 90 days
- Big Yellow Self Storage Co Ltd Bromley12 Farwig Lane, BR1 3RB279 reviews · 279 on Google (4.6)41 in the last 90 days
- Big Yellow Self Storage Co Ltd ChesterThe Printworks, Sealand Road, Chester, CH1 4RN273 reviews · 273 on Google (4.8)46 in the last 90 days
- Big Yellow Self Storage Co Ltd Chelmsford39a Robjohns Road, CM1 3AG256 reviews · 256 on Google (4.9)24 in the last 90 days
Latest reviews from every Big Yellow Self Storage Co Ltd office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleDefinitely worth it as the customer service from Karen is excellent, very friendly, knowledgable and shows care to customers, the price for storage is really good too
Agent replied · 14 April 2026
Thank you. We’re so pleased to know you've had a 5-star experience with us. We’ll keep working hard to maintain that consistency for you.
5/5
GoogleGreat customer service. Simple application process and really tailored to our needs.
Agent replied · 14 April 2026
We are delighted to read your review Ryan. We don’t take positive feedback for granted, so huge thanks.
5/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
We appreciate the feedback, Tara. We're happy to hear you had a good experience. See you soon.
5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Hello Breezy129. Looks like you dropped us some stars. We appreciate the feedback. See you soon.
5/5
GoogleNeeded a space for a short term. The team offered clear advice & provided all information in a timely manner. Fantastic service from start to check out. Will 100% be back when needed
Agent replied · 16 April 2026
Thank you so much Paul. We’re genuinely grateful you have taken the time to leave such a positive comment.
5/5
GoogleAll the staff are extremely polite,friendly,professional and helpful, I struggled to sign up (totally down to me) but after a very reassuring call with zara, I went down, with a lovely brew from Emma and Geoff literally sorting everything for me we were soon in, highly recommend ☺️
Agent replied · 16 April 2026
Hello Louise. Your kind words don’t go unnoticed and we look forward to seeing you again soon.
5/5
GoogleLegends
Agent replied · 16 April 2026
Thanks for such a thoughtful review. Hearing from happy customers makes our day.
5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Thanks for the stars, Daniel. We are always on the lookout for feedback. See you soon.
5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
We appreciate the feedback, Jake. We're happy to hear you had a good experience. See you soon.
5/5
GoogleLovely jublieeeee
Agent replied · 16 April 2026
Thank you so much Yash. We’re genuinely grateful you have taken the time to leave such a positive comment.
5/5
GoogleChris was fantastic! Made our experience so easy & he was so helpful!
Agent replied · 16 April 2026
Hello Noah. Your kind words don’t go unnoticed and we look forward to seeing you again soon.
5/5
GoogleThe staff are amazing
Agent replied · 14 April 2026
Thank you so much Fiona. We’re genuinely grateful you have taken the time to leave such a positive comment.
5/5
Googlejacky has been very helpful amazing customer service will definitely be staying with this facility
Agent replied · 14 April 2026
Hello Paris. Your kind words don’t go unnoticed and we look forward to seeing you again soon.
5/5
GoogleVery polite, friendly and understanding members of staff
Agent replied · 14 April 2026
Hi Dominic. It’s your store team here. We just saw your review and are over the moon with the 5 stars and your lovely comments.
5/5
GoogleAmazing service! Feeling very grateful. Thank you Patrick Hoole for making it so easy! Highly recommend. Thanks Everyone! Claudia
Agent replied · 14 April 2026
Thanks for such a thoughtful review. Hearing from happy customers makes our day.
5/5
GoogleOutstanding service, so friendly and helpful
Agent replied · 14 April 2026
On behalf of your local store team, thank you Stephen for leaving such a positive review about your experience.
1/5
GoogleI had a really disappointing experience at this branch today. I arrived already stressed as I’m in the middle of moving house and currently …
5/5
GoogleHad a great experience. Gill gave top notch customer service, making it a very easy and smooth process. Also offered me tea/coffee while I waited. Thanks!
Agent replied · 16 April 2026
Thanks for such a thoughtful review. Hearing from happy customers makes our day.
5/5
GoogleWhen moving valuables into storage, you can be assured it’s never the first choice. Often a stressful period of life that needs to be handled in a cool and efficient manner. …
Agent replied · 16 April 2026
Hi Cuttothechase. It’s your store team here. We just saw your review and are over the moon with the 5 stars and your lovely comments.
5/5
GoogleTracy, amazing customer services
Agent replied · 16 April 2026
We are delighted to read your review Donald. We don’t take positive feedback for granted, so huge thanks.
1/5
GoogleUnable to get prices without giving contact details. If you’ve got good prices for the service surely you shouldn’t be afraid of being transparent and upfront about them
5/5
GoogleGill was really helpful and also cheerie. Everything explained clearly and great atmosphere.
Agent replied · 16 April 2026
We’re grateful you shared this, so thank you. Hearing you had a great experience really makes our day.
5/5
GoogleGill was fantastic. Really good to work.
Agent replied · 16 April 2026
Hi Rich. It’s your store team here. We just saw your review and are over the moon with the 5 stars and your lovely comments.
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Questions about Big Yellow Self Storage Co Ltd
Which Big Yellow Self Storage Co Ltd office has the most reviews?
London (400 Wick Lane) has the most, with 855 reviews rated 4.6 out of 5, followed by Croydon with 567.
Where are the Big Yellow Self Storage Co Ltd offices?
The 15 Big Yellow Self Storage Co Ltd offices, by town:
- Beckenham: 1 Croydon Road, Beckenham, BR3 4AA
- Brighton: 2 Coombe Road, Off Lewes Road, Brighton, BN2 4EA
- Bromley: 12 Farwig Lane, Bromley, BR1 3RB
- Cambridge: Unit 14, Coral Park, Henley Road, Cambridge, CB1 3EA
- Cardiff: 65 Penarth Road, Cardiff, CF10 5DL
- Chelmsford: 39a Robjohns Road, Chelmsford, CM1 3AG
- Chester: The Printworks, Sealand Road, Chester, CH1 4RN
- Colchester: Bruff Close, Turner Road, Colchester, CO4 5EU
- Croydon: 202 - 216 Thornton Road, Croydon, CR0 3EU
- Edinburgh: 2 Bankhead Avenue, Edinburgh, EH11 4HD
- Enfield: 1 Progress Way, Enfield, EN1 1FT
- Hove: 270A Old Shoreham Road, Hove, BN3 7EG
- London (100 The Highway): 100 The Highway, London, E1W 2BX
- London (400 Wick Lane): 400 Wick Lane, London, E3 2JG
- Poole: 2 Nuffield Road, Nuffield Industrial Estate, Poole, BH17 0RB
