4/5
GoogleThe staff are courteous and helpful and I cannot fault them there. I just think that the cost of storage is somewhat expensive.
Agent replied · 16 April 2026
Thank you very much Organo3112. We're glad to be of service.
Trusted Agent profile
Big Yellow Self Storage Co Ltd estate agents in London, Croydon, Brighton and 11 more
★★★★★
5,898 reviews across 15 offices and 3 platforms
Big Yellow Self Storage Co Ltd has 15 offices, in London (two offices), Croydon, Brighton, Cardiff, Beckenham, Edinburgh, Enfield, Cambridge, Poole, Colchester, Hove, Bromley, Chester and Chelmsford. Together they have 5,898 reviews on three platforms, rated 4.7 out of 5 overall.
5,895
Reviews on Google
All 15 offices
2
Reviews on Facebook
All 15 offices
1
Reviews on Yell
All 15 offices
Our offices
Big Yellow Self Storage Co Ltd's 15 offices, most reviewed first. Each has its own page.
- Big Yellow Self Storage Co Ltd London (400 Wick Lane)400 Wick Lane, E3 2JG855 reviews · 855 on Google (4.6)64 in the last 90 days
- Big Yellow Self Storage Co Ltd Croydon202 - 216 Thornton Road, CR0 3EU567 reviews · 567 on Google (4.7)30 in the last 90 days
- Big Yellow Self Storage Co Ltd Brighton2 Coombe Road, Off Lewes Road, BN2 4EA541 reviews · 541 on Google (4.7)10 in the last 90 days
- Big Yellow Self Storage Co Ltd Cardiff65 Penarth Road, CF10 5DL399 reviews · 398 on Google (4.8)32 in the last 90 days
- Big Yellow Self Storage Co Ltd Beckenham1 Croydon Road, BR3 4AA393 reviews · 392 on Google (4.8)49 in the last 90 days
- Big Yellow Self Storage Co Ltd Edinburgh2 Bankhead Avenue, EH11 4HD391 reviews · 391 on Google (4.7)47 in the last 90 days
- Big Yellow Self Storage Co Ltd London (100 The Highway)100 The Highway, E1W 2BX372 reviews · 372 on Google (4.8)21 in the last 90 days
- Big Yellow Self Storage Co Ltd Enfield1 Progress Way, EN1 1FT358 reviews · 358 on Google (4.6)19 in the last 90 days
- Big Yellow Self Storage Co Ltd CambridgeUnit 14, Coral Park, Henley Road, CB1 3EA325 reviews · 325 on Google (4.8)29 in the last 90 days
- Big Yellow Self Storage Co Ltd Poole2 Nuffield Road, Nuffield Industrial Estate, BH17 0RB313 reviews · 313 on Google (4.8)10 in the last 90 days
- Big Yellow Self Storage Co Ltd ColchesterBruff Close, Turner Road, Colchester, CO4 5EU297 reviews · 296 on Google (4.8)31 in the last 90 days
- Big Yellow Self Storage Co Ltd Hove270A Old Shoreham Road, BN3 7EG284 reviews · 284 on Google (5.0)14 in the last 90 days
- Big Yellow Self Storage Co Ltd Bromley12 Farwig Lane, BR1 3RB279 reviews · 279 on Google (4.6)41 in the last 90 days
- Big Yellow Self Storage Co Ltd ChesterThe Printworks, Sealand Road, Chester, CH1 4RN273 reviews · 273 on Google (4.8)46 in the last 90 days
- Big Yellow Self Storage Co Ltd Chelmsford39a Robjohns Road, CM1 3AG256 reviews · 256 on Google (4.9)24 in the last 90 days
Latest reviews from every Big Yellow Self Storage Co Ltd office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleStaff very friendly and helpful
Agent replied · 16 April 2026
We’re grateful you shared this, so thank you. Hearing you had a great experience really makes our day.
5/5
GoogleEvery time we move we use Big Yellow - well priced, reliable, safe and the staff have always gone above and beyond to be helpful. A big shout out to Zara, Jeff, Emma and Izzy who work at the Chester storage centre. All so friendly, answered all our questions and make everything run smoothly. Big Yellow are lucky to have them.
Agent replied · 16 April 2026
Thank you. We’re so pleased to know you've had a 5-star experience with us. We’ll keep working hard to maintain that consistency for you.
5/5
GoogleTop notch service from staff who seem to love their job!
Agent replied · 16 April 2026
We are delighted to read your review Rob. We don’t take positive feedback for granted, so huge thanks.
5/5
GoogleDavid was great in getting us set up with storage. Was very quick and convenient!
Agent replied · 16 April 2026
Thank you so much Tom. We’re genuinely grateful you have taken the time to leave such a positive comment.
5/5
GoogleThe staff at the reception desk is very friendly and helpful. I didn’t do the online check in before coming over and he helped me sort things out quickly. The storage space is well maintained and safe. Definitely recommend!
Agent replied · 16 April 2026
Hello Lu. Your kind words don’t go unnoticed and we look forward to seeing you again soon.
5/5
Google“Great place with a spacious layout. The trolleys are large and very helpful, and the lift makes moving items quick and easy. Friendly staff and convenient for storing belongings.”
Agent replied · 16 April 2026
Thanks for such a thoughtful review. Hearing from happy customers makes our day.
5/5
GoogleTim and Nick were amazing helped with room size and checking in
Agent replied · 16 April 2026
On behalf of your local store team, thank you Catalin for leaving such a positive review about your experience.
5/5
GoogleStefan was amazing at brighton , helped me pick the right storage unit, looked after me with all my need to move
Agent replied · 16 April 2026
Thanks so much for the review Stephanie. We are over the moon you had such a great experience with us.
5/5
GoogleChris was extremely helpful and made the whole experience very easy.
Agent replied · 16 April 2026
We are so happy to hear you are happy Philip. Thanks for sharing your experience.
5/5
GoogleBrilliant service from Chris and Sim today. Made life really easy for me. Definitely will use again! 👏👏👏 …
Agent replied · 16 April 2026
On behalf of your local store team, thank you Rhiann for leaving such a positive review about your experience.
5/5
GoogleChris is amazing, super accommodating and helpful! Definitely go to him for storage inquiries.
Agent replied · 16 April 2026
Hello Tamanna. Your kind words don’t go unnoticed and we look forward to seeing you again soon.
5/5
GoogleGreat and smooth experience!
Agent replied · 16 April 2026
Thank you so much Antoan. We’re genuinely grateful you have taken the time to leave such a positive comment.
5/5
GoogleChris did an amazing job helping us out, as international students we needed the extra help. Thanks so much!!
Agent replied · 16 April 2026
Thanks for such a thoughtful review. Hearing from happy customers makes our day.
5/5
GoogleSim was a superhero, someone give that man a pay rise! The building is clean, units are large and obviously well looked after.
Agent replied · 16 April 2026
Hi Perry. It’s your store team here. We just saw your review and are over the moon with the 5 stars and your lovely comments.
5/5
GoogleBig Yellow at Enfield are brilliant!! I met Adrianna who was really lovely, extremely professional and super efficient. She took me through all the steps in a way that was easy for me to understand, she has kept the lines of communication open and gave me good advice on what I needed. I'm looking forward to a long and successful partnership with Big Yellow Self Storage Enfield. I would highly recommend this place to anyone who wants a great customer service experience.
Agent replied · 14 April 2026
We are so happy to hear you are happy Troy. Thanks for sharing your experience.
5/5
GoogleI had a great experience Andriana was incredibly helpful from start to finish. She made the whole process easy and stress-free, taking the time to explain everything clearly. On top of that, she was really friendly and approachable, which made a big difference. Excellent service all around, definitely 5*!
Agent replied · 14 April 2026
Thanks so much for the review Malik. We are over the moon you had such a great experience with us.
5/5
GoogleI have been with Big Yellow Bow for 9 years. Impeccable service, and the staff is wonderful. Poppy went out of her way to make sure I was given proper assistance. Choose these guys if you need storage in the area.
Agent replied · 14 April 2026
Thanks for such a thoughtful review. Hearing from happy customers makes our day.
5/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
Hi Jeremy-julien. We value every piece of feedback, good or bad. So thanks for dropping us those stars, sounds like you had a great experience.
5/5
GoogleHenry was legend - absolute quality service. Made the experience a whole lot easier!
Agent replied · 14 April 2026
Hi Courteney. It’s your store team here. We just saw your review and are over the moon with the 5 stars and your lovely comments.
5/5
GoogleI can't say enough good things about Henry at the Big Yellow Bow branch! From the very first visit, he's been incredibly welcoming, always greeting us with genuine warmth and a smile. Every time we've had questions, whether about unit sizes …
Agent replied · 14 April 2026
We are delighted to read your review Thomas. We don’t take positive feedback for granted, so huge thanks.
5/5
GoogleFirst class service. Chris was especially helpful and friendly during the setup of our new unit. Many thanks!
Agent replied · 14 April 2026
Thank you. We’re so pleased to know you've had a 5-star experience with us. We’ll keep working hard to maintain that consistency for you.
5/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
Thanks for dropping us those stars Mike. We're happy that you are happy.
5/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
Hi Emily. Thanks a lot for giving us those stars. We're happy to hear you had a good experience at Big Yellow.
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Questions about Big Yellow Self Storage Co Ltd
Which Big Yellow Self Storage Co Ltd office has the most reviews?
London (400 Wick Lane) has the most, with 855 reviews rated 4.6 out of 5, followed by Croydon with 567.
Where are the Big Yellow Self Storage Co Ltd offices?
The 15 Big Yellow Self Storage Co Ltd offices, by town:
- Beckenham: 1 Croydon Road, Beckenham, BR3 4AA
- Brighton: 2 Coombe Road, Off Lewes Road, Brighton, BN2 4EA
- Bromley: 12 Farwig Lane, Bromley, BR1 3RB
- Cambridge: Unit 14, Coral Park, Henley Road, Cambridge, CB1 3EA
- Cardiff: 65 Penarth Road, Cardiff, CF10 5DL
- Chelmsford: 39a Robjohns Road, Chelmsford, CM1 3AG
- Chester: The Printworks, Sealand Road, Chester, CH1 4RN
- Colchester: Bruff Close, Turner Road, Colchester, CO4 5EU
- Croydon: 202 - 216 Thornton Road, Croydon, CR0 3EU
- Edinburgh: 2 Bankhead Avenue, Edinburgh, EH11 4HD
- Enfield: 1 Progress Way, Enfield, EN1 1FT
- Hove: 270A Old Shoreham Road, Hove, BN3 7EG
- London (100 The Highway): 100 The Highway, London, E1W 2BX
- London (400 Wick Lane): 400 Wick Lane, London, E3 2JG
- Poole: 2 Nuffield Road, Nuffield Industrial Estate, Poole, BH17 0RB
