Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleI’ve used this location for over 7 years now and can’t say enough good things about them. Clean and well lit location with lots of options when it comes to unit sizes. We’ve changed sizes a few times and they’ve always made the transition easy. Friendly staff (with very little turnover in that timeframe which also says good things about company) and they have made technology advances without any difficult steps. Close to airport, recycling centre and some nice hotels which really helps if moving away and need access to items when back in town.
Stew · 15 April 2026 · Big Yellow Self Storage Co Ltd Edinburgh
★★★★★ 5/5
GoogleVery helpful and friendly staff, storage unit was very simple to use and access. Would use again if ever needed and recommended big yellow storage to anyone 🙂 …
Michaela · 15 April 2026 · Big Yellow Self Storage Co Ltd Colchester
Agent replied · 16 April 2026
We’re grateful you shared this, so thank you. Hearing you had a great experience really makes our day.
★★★★★ 1/5
GoogleReception is very poorly attended during opening hours
Victor · 15 April 2026 · Big Yellow Self Storage Co Ltd Cambridge
★★★★★ 5/5
GoogleNick was wonderful at handling the change over of one of my rooms. He was friendly, welcoming and professional. He is a credit to your team and maybe us feel at ease throughout the whole process. Very happy with the experience.
Tom · 15 April 2026 · Big Yellow Self Storage Co Ltd Bromley
Agent replied · 16 April 2026
We’re grateful you shared this, so thank you. Hearing you had a great experience really makes our day.
★★★★★ 5/5
GoogleClean storage, quick service. Deji, very courteous to deal with.
James · 14 April 2026 · Big Yellow Self Storage Co Ltd London (100 The Highway)
Agent replied · 16 April 2026
We are so happy to hear you are happy James. Thanks for sharing your experience.
★★★★★ 5/5
GoogleThank you so much Deji!
Laura · 14 April 2026 · Big Yellow Self Storage Co Ltd London (100 The Highway)
Agent replied · 16 April 2026
On behalf of your local store team, thank you Laura for leaving such a positive review about your experience.
★★★★★ 5/5
GoogleWonderful experience, was given a tour, got a refund for not using the full booked time, very transparent, sold useful items at the location, no hidden fees, well maintained and tidy. Can 100% recommend using this service.
William · 14 April 2026 · Big Yellow Self Storage Co Ltd Cambridge
Agent replied · 16 April 2026
We are delighted to read your review William. We don’t take positive feedback for granted, so huge thanks.
★★★★★ 5/5
GoogleNick and Charlie were super helpful! Great service at Yellow Storage Bromley
Caitlin · 14 April 2026 · Big Yellow Self Storage Co Ltd Bromley
Agent replied · 16 April 2026
We are delighted to read your review Caitlin. We don’t take positive feedback for granted, so huge thanks.
★★★★★ 5/5
GoogleHad a brilliant experience at yellow storage today with Nick and Charlie, would highly recommend the Bromley Yellow storage, nothing was to much trouble they explained everything and we booked our storage, the rooms were very clean and very secure and the cup of tea was good.
Denise Love
Denise · 14 April 2026 · Big Yellow Self Storage Co Ltd Bromley
Agent replied · 16 April 2026
Thank you. We’re so pleased to know you've had a 5-star experience with us. We’ll keep working hard to maintain that consistency for you.
★★★★★ 5/5
GoogleVery friendly and clear introduction from the gent who helped me yesterday.
Daniel · 13 April 2026 · Big Yellow Self Storage Co Ltd London (400 Wick Lane)
Agent replied · 14 April 2026
Thanks so much for the review Daniel. We are over the moon you had such a great experience with us.
★★★★★ 5/5
GoogleMichelle and the team have been great. Took care of all my needs. Was able to downsize units as and when. Many thanks to all
Stuart · 13 April 2026 · Big Yellow Self Storage Co Ltd Poole
Agent replied · 14 April 2026
Thank you. We’re so pleased to know you've had a 5-star experience with us. We’ll keep working hard to maintain that consistency for you.
★★★★★ 5/5
GoogleExcellent service
David · 13 April 2026 · Big Yellow Self Storage Co Ltd Colchester
Agent replied · 16 April 2026
Thank you. We’re so pleased to know you've had a 5-star experience with us. We’ll keep working hard to maintain that consistency for you.
★★★★★ 5/5
GoogleRyan is a massive legend, efficient and professional. Great help with no nonsense. Explained everything clearly.
Job done!!!
Martin · 12 April 2026 · Big Yellow Self Storage Co Ltd Chelmsford
Agent replied · 14 April 2026
We are delighted to read your review Martin. We don’t take positive feedback for granted, so huge thanks.
★★★★★ 5/5
GoogleI wasn't able to move my stuff out on my moving out day so I rang and the gentleman I spoke to was very friendly and said the next day was fine. All staff I have delt with have been friendly and approachable.
Alexandra · 12 April 2026 · Big Yellow Self Storage Co Ltd Cardiff
Agent replied · 14 April 2026
We’re grateful you shared this, so thank you. Hearing you had a great experience really makes our day.
★★★★★ 5/5
GoogleAbsolutely fabulous!! Staff are fantastic
Bryn · 12 April 2026 · Big Yellow Self Storage Co Ltd Cardiff
Agent replied · 14 April 2026
Thank you. We’re so pleased to know you've had a 5-star experience with us. We’ll keep working hard to maintain that consistency for you.
★★★★★ 5/5
GoogleAlways helpful and good customer service
Dan · 12 April 2026 · Big Yellow Self Storage Co Ltd Beckenham
Agent replied · 14 April 2026
We are so happy to hear you are happy Dan. Thanks for sharing your experience.
★★★★★ 5/5
GoogleBrilliant friendly service from Lisa & Max and the unit is very friendly
Romit · 12 April 2026 · Big Yellow Self Storage Co Ltd Colchester
Agent replied · 16 April 2026
Thanks for such a thoughtful review. Hearing from happy customers makes our day.
★★★★★ 5/5
GooglePolite and very helpful.
Anthony · 12 April 2026 · Big Yellow Self Storage Co Ltd Colchester
Agent replied · 16 April 2026
Hi Anthony. It’s your store team here. We just saw your review and are over the moon with the 5 stars and your lovely comments.
★★★★★ 5/5
GoogleSuch a great experience and the people are so lovely and helpful, will go out of there way to ensure you are secure and find everything you need.
Hayley · 12 April 2026 · Big Yellow Self Storage Co Ltd Colchester
Agent replied · 16 April 2026
We are delighted to read your review Hayley. We don’t take positive feedback for granted, so huge thanks.
★★★★★ 5/5
GoogleRating only, no written review.
Julia · 12 April 2026 · Big Yellow Self Storage Co Ltd Cambridge
Agent replied · 16 April 2026
Hey Julia. We appreciate you taking the time to drop us some stars. Every piece of feedback is helpful.
★★★★★ 5/5
GoogleNick and Charlie were very helpful, and a good price for misc items 👍 …
Gi · 12 April 2026 · Big Yellow Self Storage Co Ltd Bromley
Agent replied · 16 April 2026
Hello Gi. Your kind words don’t go unnoticed and we look forward to seeing you again soon.
★★★★★ 5/5
GoogleNick, Charlie and Tim were really helpful, communicative and reassuring throughout the process. Everything seems transparent, pricing wise, and the location is so much better for me.
Laura · 12 April 2026 · Big Yellow Self Storage Co Ltd Bromley
Agent replied · 16 April 2026
Thanks for such a thoughtful review. Hearing from happy customers makes our day.
★★★★★ 5/5
GoogleNick, Charlie and Tim have been helpful with renting a garage here at Big Yellow Bromley. They have been warm and welcoming. All our queries were answered especially Nick who assisted us on the day and Tim in showing us the different garage sizes. Thanks!
Ella · 12 April 2026 · Big Yellow Self Storage Co Ltd Bromley
Agent replied · 16 April 2026
Hi Ella. It’s your store team here. We just saw your review and are over the moon with the 5 stars and your lovely comments.
★★★★★ 5/5
GoogleGreat service, staff were super friendly and helpful, suited for what I needed!
Max · 12 April 2026 · Big Yellow Self Storage Co Ltd Brighton
Agent replied · 16 April 2026
Thank you. We’re so pleased to know you've had a 5-star experience with us. We’ll keep working hard to maintain that consistency for you.
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