5/5
GooglePaula, Dominic and Charlene are all very friendly and helpful. Nothing is too much trouble🙂 …
Agent replied · 19 October 2026
Hello Yvonne. Your kind words don’t go unnoticed and we look forward to seeing you again soon.
Trusted Agent profile
Big Yellow Self Storage Co Ltd estate agents in London, Croydon, Brighton and 11 more
★★★★★
5,898 reviews across 15 offices and 3 platforms
Big Yellow Self Storage Co Ltd has 15 offices, in London (two offices), Croydon, Brighton, Cardiff, Beckenham, Edinburgh, Enfield, Cambridge, Poole, Colchester, Hove, Bromley, Chester and Chelmsford. Together they have 5,898 reviews on three platforms, rated 4.7 out of 5 overall.
5,895
Reviews on Google
All 15 offices
2
Reviews on Facebook
All 15 offices
1
Reviews on Yell
All 15 offices
Our offices
Big Yellow Self Storage Co Ltd's 15 offices, most reviewed first. Each has its own page.
- Big Yellow Self Storage Co Ltd London (400 Wick Lane)400 Wick Lane, E3 2JG855 reviews · 855 on Google (4.6)64 in the last 90 days
- Big Yellow Self Storage Co Ltd Croydon202 - 216 Thornton Road, CR0 3EU567 reviews · 567 on Google (4.7)30 in the last 90 days
- Big Yellow Self Storage Co Ltd Brighton2 Coombe Road, Off Lewes Road, BN2 4EA541 reviews · 541 on Google (4.7)10 in the last 90 days
- Big Yellow Self Storage Co Ltd Cardiff65 Penarth Road, CF10 5DL399 reviews · 398 on Google (4.8)32 in the last 90 days
- Big Yellow Self Storage Co Ltd Beckenham1 Croydon Road, BR3 4AA393 reviews · 392 on Google (4.8)49 in the last 90 days
- Big Yellow Self Storage Co Ltd Edinburgh2 Bankhead Avenue, EH11 4HD391 reviews · 391 on Google (4.7)47 in the last 90 days
- Big Yellow Self Storage Co Ltd London (100 The Highway)100 The Highway, E1W 2BX372 reviews · 372 on Google (4.8)21 in the last 90 days
- Big Yellow Self Storage Co Ltd Enfield1 Progress Way, EN1 1FT358 reviews · 358 on Google (4.6)19 in the last 90 days
- Big Yellow Self Storage Co Ltd CambridgeUnit 14, Coral Park, Henley Road, CB1 3EA325 reviews · 325 on Google (4.8)29 in the last 90 days
- Big Yellow Self Storage Co Ltd Poole2 Nuffield Road, Nuffield Industrial Estate, BH17 0RB313 reviews · 313 on Google (4.8)10 in the last 90 days
- Big Yellow Self Storage Co Ltd ColchesterBruff Close, Turner Road, Colchester, CO4 5EU297 reviews · 296 on Google (4.8)31 in the last 90 days
- Big Yellow Self Storage Co Ltd Hove270A Old Shoreham Road, BN3 7EG284 reviews · 284 on Google (5.0)14 in the last 90 days
- Big Yellow Self Storage Co Ltd Bromley12 Farwig Lane, BR1 3RB279 reviews · 279 on Google (4.6)41 in the last 90 days
- Big Yellow Self Storage Co Ltd ChesterThe Printworks, Sealand Road, Chester, CH1 4RN273 reviews · 273 on Google (4.8)46 in the last 90 days
- Big Yellow Self Storage Co Ltd Chelmsford39a Robjohns Road, CM1 3AG256 reviews · 256 on Google (4.9)24 in the last 90 days
Latest reviews from every Big Yellow Self Storage Co Ltd office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleDominic and Charlene have been fantastic in checking us in, sorting the padlock needed, making sure the storage size is accurate for our needs and showing us how to use the app. Amazing service
Agent replied · 19 October 2026
Thanks for such a thoughtful review. Hearing from happy customers makes our day.
5/5
GoogleVery helpful service by Dominik & Charlene. Easy to work with & find me a suitable storage space!
Agent replied · 19 October 2026
Hi Nicholas. It’s your store team here. We just saw your review and are over the moon with the 5 stars and your lovely comments.
5/5
GoogleI was greeted by Katherine, she was super helpful she guided me the right storage size and saved me a good chunk. And she explain everthing with details that no doubt left.
5/5
GoogleBig smile. Very knowledgeable. So glad I went for my boxes an packaging. Thank you Kathrine
Agent replied · 19 October 2026
Thank you. We’re so pleased to know you've had a 5-star experience with us. We’ll keep working hard to maintain that consistency for you.
5/5
GoogleCouldn’t have had a better advisor thanks Gill.
Agent replied · 17 October 2026
Thanks for such a thoughtful review. Hearing from happy customers makes our day.
5/5
GoogleI had a great experience with Gill checking into Big Yellow Storage, she explained the process well, and gave useful advice.
Agent replied · 17 October 2026
Hi Sam. It’s your store team here. We just saw your review and are over the moon with the 5 stars and your lovely comments.
5/5
GoogleRating only, no written review.
Agent replied · 17 October 2026
Hi Constantinos. Thanks for dropping us those stars.
5/5
GoogleTracey checked us in comprehensively and smoothly upgraded us to a larger store room when requested and spent time with each customer to ensure quality service.
Agent replied · 17 October 2026
Thank you. We’re so pleased to know you've had a 5-star experience with us. We’ll keep working hard to maintain that consistency for you.
4/5
GoogleBig Yellow Storage is a good storage for students to store items. The facilities are well maintained, and the whole process was straightforward and overall quiet good. Tracey is super friendly and helpful, and took the time to answer my questions both moving in and out. Would recommend 😊 …
5/5
GoogleTracey was very nice and helpful
Agent replied · 17 October 2026
We’re grateful you shared this, so thank you. Hearing you had a great experience really makes our day.
5/5
GoogleGill is great!
Agent replied · 17 October 2026
Thanks so much for the review Khalled. We are over the moon you had such a great experience with us.
5/5
GoogleGreat service and friendly helpful staff
Agent replied · 17 October 2026
We are so happy to hear you are happy Stuart. Thanks for sharing your experience.
5/5
GoogleVery easy experience. Checked in a few months ago and just gave notice of moving out. Great option for student storage. Forgot to leave a review at the time but shoutout for Tracey for making the move in so easy!!
Agent replied · 17 October 2026
On behalf of your local store team, thank you Lola for leaving such a positive review about your experience.
5/5
Googlehad a great experience at Big Yellow Storage. Samy was very welcoming, friendly, and helpful throughout the whole process. The service was excellent, and he made everything easy and pleasant. Thank you for the great support!
Agent replied · 13 October 2026
We’re grateful you shared this, so thank you. Hearing you had a great experience really makes our day.
5/5
GoogleHelpful staff
Agent replied · 13 October 2026
Thanks so much for the review Jo. We are over the moon you had such a great experience with us.
5/5
GoogleEveryone here is so wonderful so attentive and makes sure you have the best experience they have a wonderful connection to a movers and it is super easy to move in and out. A massive thank you them all who made moving from uni so easy. They have a great connection to the train station too for those who don't drive 😀 thank you again to everyone who made this process so easy ❤️
Agent replied · 13 October 2026
We are so happy to hear you are happy Lis. Thanks for sharing your experience.
4/5
GoogleEasy to access and the service was excellent. He was really friendly and helpful throughout. Only shame is that the opening hours are quite limited compared to some other storage facilities.
Agent replied · 13 October 2026
Thanks Eleanor. We'll pass your kind words onto the team. Have a great day.
5/5
GoogleVery helpful great service
Agent replied · 13 October 2026
Thank you so much Lee. We’re genuinely grateful you have taken the time to leave such a positive comment.
5/5
GoogleJust started storing my uni stuff over summer. Sammy, Max, Lisa have been super helpful and friendly. Price is reasonable. Would highly recommend storage here.
Agent replied · 13 October 2026
On behalf of your local store team, thank you Charlie for leaving such a positive review about your experience.
5/5
GoogleSammy at the Colchester branch was fantastic. She helped me set up storage in Cheltenham, explained everything to me and got me in touch with the right people. Thank you so much for everything, Sammy! I wouldn't use any other storage company.
Agent replied · 13 October 2026
Hello Amber. Your kind words don’t go unnoticed and we look forward to seeing you again soon.
5/5
GoogleEverything was so easy , everyone was very kind as I was struggling with moving out of my house to care for a sick relative. Sam was especially kind and so accommodating. Thank you so so much.
Agent replied · 13 October 2026
Thanks for such a thoughtful review. Hearing from happy customers makes our day.
5/5
GoogleFantastic friendly helpful staff!Thank you!
Agent replied · 13 October 2026
Hi Elaine. It’s your store team here. We just saw your review and are over the moon with the 5 stars and your lovely comments.
5/5
GoogleAmazing service and helpful team. Easy to access storage and versatile units as required. Highly recommend.
Agent replied · 13 October 2026
We are delighted to read your review Mark. We don’t take positive feedback for granted, so huge thanks.
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Questions about Big Yellow Self Storage Co Ltd
Which Big Yellow Self Storage Co Ltd office has the most reviews?
London (400 Wick Lane) has the most, with 855 reviews rated 4.6 out of 5, followed by Croydon with 567.
Where are the Big Yellow Self Storage Co Ltd offices?
The 15 Big Yellow Self Storage Co Ltd offices, by town:
- Beckenham: 1 Croydon Road, Beckenham, BR3 4AA
- Brighton: 2 Coombe Road, Off Lewes Road, Brighton, BN2 4EA
- Bromley: 12 Farwig Lane, Bromley, BR1 3RB
- Cambridge: Unit 14, Coral Park, Henley Road, Cambridge, CB1 3EA
- Cardiff: 65 Penarth Road, Cardiff, CF10 5DL
- Chelmsford: 39a Robjohns Road, Chelmsford, CM1 3AG
- Chester: The Printworks, Sealand Road, Chester, CH1 4RN
- Colchester: Bruff Close, Turner Road, Colchester, CO4 5EU
- Croydon: 202 - 216 Thornton Road, Croydon, CR0 3EU
- Edinburgh: 2 Bankhead Avenue, Edinburgh, EH11 4HD
- Enfield: 1 Progress Way, Enfield, EN1 1FT
- Hove: 270A Old Shoreham Road, Hove, BN3 7EG
- London (100 The Highway): 100 The Highway, London, E1W 2BX
- London (400 Wick Lane): 400 Wick Lane, London, E3 2JG
- Poole: 2 Nuffield Road, Nuffield Industrial Estate, Poole, BH17 0RB
