5/5
GoogleGreat experience would highly recommend, app allows really easy access to unit whenever needed. 5* thanks!
Trusted Agent profile
Big Yellow Self Storage Co Ltd estate agents in London, Croydon, Brighton and 11 more
★★★★★
5,898 reviews across 15 offices and 3 platforms
Big Yellow Self Storage Co Ltd has 15 offices, in London (two offices), Croydon, Brighton, Cardiff, Beckenham, Edinburgh, Enfield, Cambridge, Poole, Colchester, Hove, Bromley, Chester and Chelmsford. Together they have 5,898 reviews on three platforms, rated 4.7 out of 5 overall.
5,895
Reviews on Google
All 15 offices
2
Reviews on Facebook
All 15 offices
1
Reviews on Yell
All 15 offices
Our offices
Big Yellow Self Storage Co Ltd's 15 offices, most reviewed first. Each has its own page.
- Big Yellow Self Storage Co Ltd London (400 Wick Lane)400 Wick Lane, E3 2JG855 reviews · 855 on Google (4.6)64 in the last 90 days
- Big Yellow Self Storage Co Ltd Croydon202 - 216 Thornton Road, CR0 3EU567 reviews · 567 on Google (4.7)30 in the last 90 days
- Big Yellow Self Storage Co Ltd Brighton2 Coombe Road, Off Lewes Road, BN2 4EA541 reviews · 541 on Google (4.7)10 in the last 90 days
- Big Yellow Self Storage Co Ltd Cardiff65 Penarth Road, CF10 5DL399 reviews · 398 on Google (4.8)32 in the last 90 days
- Big Yellow Self Storage Co Ltd Beckenham1 Croydon Road, BR3 4AA393 reviews · 392 on Google (4.8)49 in the last 90 days
- Big Yellow Self Storage Co Ltd Edinburgh2 Bankhead Avenue, EH11 4HD391 reviews · 391 on Google (4.7)47 in the last 90 days
- Big Yellow Self Storage Co Ltd London (100 The Highway)100 The Highway, E1W 2BX372 reviews · 372 on Google (4.8)21 in the last 90 days
- Big Yellow Self Storage Co Ltd Enfield1 Progress Way, EN1 1FT358 reviews · 358 on Google (4.6)19 in the last 90 days
- Big Yellow Self Storage Co Ltd CambridgeUnit 14, Coral Park, Henley Road, CB1 3EA325 reviews · 325 on Google (4.8)29 in the last 90 days
- Big Yellow Self Storage Co Ltd Poole2 Nuffield Road, Nuffield Industrial Estate, BH17 0RB313 reviews · 313 on Google (4.8)10 in the last 90 days
- Big Yellow Self Storage Co Ltd ColchesterBruff Close, Turner Road, Colchester, CO4 5EU297 reviews · 296 on Google (4.8)31 in the last 90 days
- Big Yellow Self Storage Co Ltd Hove270A Old Shoreham Road, BN3 7EG284 reviews · 284 on Google (5.0)14 in the last 90 days
- Big Yellow Self Storage Co Ltd Bromley12 Farwig Lane, BR1 3RB279 reviews · 279 on Google (4.6)41 in the last 90 days
- Big Yellow Self Storage Co Ltd ChesterThe Printworks, Sealand Road, Chester, CH1 4RN273 reviews · 273 on Google (4.8)46 in the last 90 days
- Big Yellow Self Storage Co Ltd Chelmsford39a Robjohns Road, CM1 3AG256 reviews · 256 on Google (4.9)24 in the last 90 days
Latest reviews from every Big Yellow Self Storage Co Ltd office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleHad to get a small lock up for a few weeks and was talked through the process with the team in Chester. i did have difficulty using the app but again speaking to the front desk (yay for real people) that was soon sorted. Would defintely use again.
Agent replied · 11 October 2026
Thanks so much for the review Ali. We are over the moon you had such a great experience with us.
5/5
GoogleMy 2nd time using big yellow and all the staff I have come across are so lovely and make the experience stress free. The spaces are clean, secure and everything you could want and need for a variety of storage needs. Thank you again for all the help!
5/5
GoogleRating only, no written review.
Agent replied · 11 October 2026
Hi Mike. Thanks a lot for giving us those stars. We're happy to hear you had a good experience at Big Yellow.
5/5
GoogleBig Yellow in Chester is Clean, Secure and well run. Staff are efficient, friendly and helpful. Have been using them for several years and would highly recommend for complete peace of mind.
5/5
GoogleVery clean and easy to use storage. Zara went above and beyond when moving us is she was a joy to chat too and very helpful when explaining the process - all the staff very smily and happy to help Kasha on front desk always happy to answer questions and will 100% be back if we need storage again 10/10
Agent replied · 11 October 2026
Thank you so much A. We’re genuinely grateful you have taken the time to leave such a positive comment.
5/5
GoogleRating only, no written review.
5/5
GoogleKasia makes a belting bru and between herself Jeff they have excellent customer service and are a pleasure to deal with
Agent replied · 11 October 2026
Hello Joe. Your kind words don’t go unnoticed and we look forward to seeing you again soon.
5/5
GoogleIncredibly helpful staff. Very informative and accommodating with any questions or requests. The whole moving process from start to finish was made super easy by Big Yellow Chester.
4/5
GoogleEasy to use and did the job for us. Helpful staff, just could have done with slightly better access hours.
Agent replied · 11 October 2026
Hello, Alan. Thanks for taking to the time to write that comment. It's great to see such glowing feedback and the store team will be really pleased to read this.
5/5
GoogleZara was lovely and friendly and helped us get set up and Emma made the checkout process nice and easy. It was quite a lengthy process to get set up, lots of security measures but once we were it was easy to access the unit. Times you could access were a bit limited though
Agent replied · 11 October 2026
Hi Amelia. It’s your store team here. We just saw your review and are over the moon with the 5 stars and your lovely comments.
5/5
GoogleUnreal service by Deji! Thank you!
Agent replied · 19 October 2026
We’re grateful you shared this, so thank you. Hearing you had a great experience really makes our day.
5/5
GoogleGreat prices, easy to use and wonderful friendly service. Thank you Gemma and Raf for all your help!
Agent replied · 19 October 2026
Thanks so much for the review India. We are over the moon you had such a great experience with us.
5/5
GoogleDeji was compassionate helpful and listened to my requirements without judging and proceeded to help me with what I needed
Agent replied · 19 October 2026
We are so happy to hear you are happy Adewunmi. Thanks for sharing your experience.
5/5
GoogleGemma she is excellent and sweet. My friend and I came here today to arrange storage, and we were received by the receptionist Gemma. I raised quite a lot of questions, including all the details of the signing procedure. Our conversation lasted for at least an hour and a half. Throughout the whole time, Gemma was extremely patient and responsible in answering all my queries, checking every detail carefully, and showing us around the five storage units we had picked out. We are truly grateful to her. She has left us with an excellent impression of Big Yellow Wapping, and helped us release a big stone.
Agent replied · 19 October 2026
On behalf of your local store team, thank you Chuwei for leaving such a positive review about your experience.
5/5
GoogleRating only, no written review.
5/5
GoogleGreat service from Deji! Service with a smile!
5/5
GoogleGreat service from Gemma and Deji!
Agent replied · 19 October 2026
Hello Paulrich76. Your kind words don’t go unnoticed and we look forward to seeing you again soon.
4/5
GoogleThank you to Gemma for being really helpful. Storage is clean and everything you would expect.
Agent replied · 19 October 2026
Hi Leandoer127. That was a really nice review. Thank you very much.
5/5
GoogleExcellent service by gemma
Agent replied · 19 October 2026
Thanks for such a thoughtful review. Hearing from happy customers makes our day.
5/5
GoogleSuperb staff, friendly, helpful and nothing is too much trouble. Between them Kathryn and Paula are simply stars and I cannot speak too highly of them and I would recommend the Big Yellow Croydon site to everyone.
Agent replied · 19 October 2026
We are so happy to hear you are happy Andy. Thanks for sharing your experience.
5/5
GoogleRating only, no written review.
Agent replied · 19 October 2026
Thanks for the review, Janusz.
5/5
GoogleVery good
Agent replied · 19 October 2026
On behalf of your local store team, thank you Yordan for leaving such a positive review about your experience.
5/5
Googlebrilliant services , Catherine was really helpful with our needs!highly recommended!
Agent replied · 19 October 2026
Thank you so much George. We’re genuinely grateful you have taken the time to leave such a positive comment.
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Questions about Big Yellow Self Storage Co Ltd
Which Big Yellow Self Storage Co Ltd office has the most reviews?
London (400 Wick Lane) has the most, with 855 reviews rated 4.6 out of 5, followed by Croydon with 567.
Where are the Big Yellow Self Storage Co Ltd offices?
The 15 Big Yellow Self Storage Co Ltd offices, by town:
- Beckenham: 1 Croydon Road, Beckenham, BR3 4AA
- Brighton: 2 Coombe Road, Off Lewes Road, Brighton, BN2 4EA
- Bromley: 12 Farwig Lane, Bromley, BR1 3RB
- Cambridge: Unit 14, Coral Park, Henley Road, Cambridge, CB1 3EA
- Cardiff: 65 Penarth Road, Cardiff, CF10 5DL
- Chelmsford: 39a Robjohns Road, Chelmsford, CM1 3AG
- Chester: The Printworks, Sealand Road, Chester, CH1 4RN
- Colchester: Bruff Close, Turner Road, Colchester, CO4 5EU
- Croydon: 202 - 216 Thornton Road, Croydon, CR0 3EU
- Edinburgh: 2 Bankhead Avenue, Edinburgh, EH11 4HD
- Enfield: 1 Progress Way, Enfield, EN1 1FT
- Hove: 270A Old Shoreham Road, Hove, BN3 7EG
- London (100 The Highway): 100 The Highway, London, E1W 2BX
- London (400 Wick Lane): 400 Wick Lane, London, E3 2JG
- Poole: 2 Nuffield Road, Nuffield Industrial Estate, Poole, BH17 0RB
