Trusted Agent profile

Big Yellow Self Storage Co Ltd estate agents in London, Croydon, Brighton and 11 more

4.7

★★★★★ Excellent

5,898 reviews across 15 offices and 3 platforms

Big Yellow Self Storage Co Ltd has 15 offices, in London (two offices), Croydon, Brighton, Cardiff, Beckenham, Edinburgh, Enfield, Cambridge, Poole, Colchester, Hove, Bromley, Chester and Chelmsford. Together they have 5,898 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

5,895

Reviews on Google

All 15 offices

Facebook logo

5.0 / 5

2

Reviews on Facebook

All 15 offices

Yell logo

5.0 / 5

1

Reviews on Yell

All 15 offices

Our offices

Big Yellow Self Storage Co Ltd's 15 offices, most reviewed first. Each has its own page.

Latest reviews from every Big Yellow Self Storage Co Ltd office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Jonny was excellent, fantastic service, very knowledgeable.

Alex · 11 August 2026 · Big Yellow Self Storage Co Ltd Enfield

Agent replied · 11 October 2026

Thank you. We’re so pleased to know you've had a 5-star experience with us. We’ll keep working hard to maintain that consistency for you.

5/5

Google

General movement without no issues I’m extremely satisfied

Mr · 11 August 2026 · Big Yellow Self Storage Co Ltd Enfield

Agent replied · 11 October 2026

We’re grateful you shared this, so thank you. Hearing you had a great experience really makes our day.

5/5

Google

Great customer service! Sarah was absolutely fantastic answering all my questions. I found her to be friendly, patient and professional. I would definitely recommend this branch.

P · 11 August 2026 · Big Yellow Self Storage Co Ltd Enfield

Agent replied · 11 October 2026

We are so happy to hear you are happy P. Thanks for sharing your experience.

5/5

Google

I work from a lot of big yellows across London. But the Enfield branch is by far the best. I must also give a massive shout out to Sarah, she is a massive asset to her team, nothing is too much for her and her people skills amazing.

Kieron · 11 August 2026 · Big Yellow Self Storage Co Ltd Enfield

5/5

Google

The service miss Jackie provided was excellent i would highly recommend big yellow elmers end plus side a lovely c up of coffee aswell

Lisa · 11 August 2026 · Big Yellow Self Storage Co Ltd Beckenham

Agent replied · 11 October 2026

Thank you. We’re so pleased to know you've had a 5-star experience with us. We’ll keep working hard to maintain that consistency for you.

5/5

Google

Great place to store, secure and easy access

Bart · 11 August 2026 · Big Yellow Self Storage Co Ltd Beckenham

Agent replied · 11 October 2026

We’re grateful you shared this, so thank you. Hearing you had a great experience really makes our day.

5/5

Google

Great customer service all round! Big thanks to Jacky and Karen for being clear and patient with all my questions.

KRevs · 11 August 2026 · Big Yellow Self Storage Co Ltd Beckenham

5/5

Google

Jackie and the team are amazing, so helpful. Couldn’t recommend this place enough

Badge · 11 August 2026 · Big Yellow Self Storage Co Ltd Beckenham

Agent replied · 11 October 2026

We are so happy to hear you are happy Badge. Thanks for sharing your experience.

5/5

Google

Big thanks to jackie, she made the process extremely easy and explained everything very clearly for me

Rahdot09 · 11 August 2026 · Big Yellow Self Storage Co Ltd Beckenham

Agent replied · 11 October 2026

Thank you so much Rahdot09. We’re genuinely grateful you have taken the time to leave such a positive comment.

5/5

Google

We recently booked a storage unit at Beckenham big yellow storage and were served by Jacky. She answered all of our questions, took us to look at various sized units and helped us to decide what size we needed. Jacky was friendly and even involved our 5 year old daughter in the process to stop her from feeling bored. As a result we have booked a unit for 2 months minimum. A 5 star review for Jacky!

Emma · 11 August 2026 · Big Yellow Self Storage Co Ltd Beckenham

5/5

Google

Very friendly and helpful lady called Karen made the process straightforward, good experience

Neil · 11 August 2026 · Big Yellow Self Storage Co Ltd Beckenham

Agent replied · 11 October 2026

Hi Neil. It’s your store team here. We just saw your review and are over the moon with the 5 stars and your lovely comments.

5/5

Google

Karen was very helpful and got us all ready nice and quick

Ec · 11 August 2026 · Big Yellow Self Storage Co Ltd Beckenham

Agent replied · 11 October 2026

We are delighted to read your review Ec. We don’t take positive feedback for granted, so huge thanks.

4/5

Google

Friendliest people I’ve come across in terms of costumer service. Super helpful and make everything so effortless

Lika · 11 August 2026 · Big Yellow Self Storage Co Ltd Beckenham

5/5

Google

Excellent service

James · 11 August 2026 · Big Yellow Self Storage Co Ltd Beckenham

Agent replied · 11 October 2026

We’re grateful you shared this, so thank you. Hearing you had a great experience really makes our day.

5/5

Google

Helpful

WWFAllStars · 11 August 2026 · Big Yellow Self Storage Co Ltd Beckenham

Agent replied · 11 October 2026

We are so happy to hear you are happy Wwfallstars. Thanks for sharing your experience.

5/5

Google

Andy, Carol & Jackie are superb!

Jordan · 11 August 2026 · Big Yellow Self Storage Co Ltd Beckenham

Agent replied · 11 October 2026

On behalf of your local store team, thank you Jordan for leaving such a positive review about your experience.

5/5

Google

Karen, Jacky and Andy are always happy to help, my company has a storage here for years and I would highly recommend the store and the staff

Matt · 11 August 2026 · Big Yellow Self Storage Co Ltd Beckenham

5/5

Google

The staff, Karen, Andy, Jacky are always extremely courteous and professional. Nothing is too much trouble for them. They are a credit to their company. Always a pleasure to visit the facility. Long may it continue.

Atila · 11 August 2026 · Big Yellow Self Storage Co Ltd Beckenham

5/5

Google

Having been using the Big Yellow on a daily basis for three years I can honestly say you couldn't have better staff. Jackie, Andy and Karen are so accommodating in every fashion from helping out with the use of the forklift, recieving deliveries in our absence, down to the use of their microwave to heat our lunches. Plus the level of cleanliness in the facility especially the WC which is open to public use. Well done team. You have our full support. Nod - SPL Store Manager

R · 11 August 2026 · Big Yellow Self Storage Co Ltd Beckenham

5/5

Google

It was a great and easy experience. I was attended to in a good manner by Karen Andy and jacky

Temiloluwa · 11 August 2026 · Big Yellow Self Storage Co Ltd Beckenham

Agent replied · 11 October 2026

Hi Temiloluwa. It’s your store team here. We just saw your review and are over the moon with the 5 stars and your lovely comments.

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Questions about Big Yellow Self Storage Co Ltd

Which Big Yellow Self Storage Co Ltd office has the most reviews?

London (400 Wick Lane) has the most, with 855 reviews rated 4.6 out of 5, followed by Croydon with 567.

Where are the Big Yellow Self Storage Co Ltd offices?

The 15 Big Yellow Self Storage Co Ltd offices, by town:

  • Beckenham: 1 Croydon Road, Beckenham, BR3 4AA
  • Brighton: 2 Coombe Road, Off Lewes Road, Brighton, BN2 4EA
  • Bromley: 12 Farwig Lane, Bromley, BR1 3RB
  • Cambridge: Unit 14, Coral Park, Henley Road, Cambridge, CB1 3EA
  • Cardiff: 65 Penarth Road, Cardiff, CF10 5DL
  • Chelmsford: 39a Robjohns Road, Chelmsford, CM1 3AG
  • Chester: The Printworks, Sealand Road, Chester, CH1 4RN
  • Colchester: Bruff Close, Turner Road, Colchester, CO4 5EU
  • Croydon: 202 - 216 Thornton Road, Croydon, CR0 3EU
  • Edinburgh: 2 Bankhead Avenue, Edinburgh, EH11 4HD
  • Enfield: 1 Progress Way, Enfield, EN1 1FT
  • Hove: 270A Old Shoreham Road, Hove, BN3 7EG
  • London (100 The Highway): 100 The Highway, London, E1W 2BX
  • London (400 Wick Lane): 400 Wick Lane, London, E3 2JG
  • Poole: 2 Nuffield Road, Nuffield Industrial Estate, Poole, BH17 0RB

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