Trusted Agent profile
★★★★★
5,898 reviews across 15 offices and 3 platforms
Big Yellow Self Storage Co Ltd has 15 offices, in London (two offices), Croydon, Brighton, Cardiff, Beckenham, Edinburgh, Enfield, Cambridge, Poole, Colchester, Hove, Bromley, Chester and Chelmsford. Together they have 5,898 reviews on three platforms, rated 4.7 out of 5 overall.
5,895
Reviews on Google
All 15 offices
2
Reviews on Facebook
All 15 offices
1
Reviews on Yell
All 15 offices
Big Yellow Self Storage Co Ltd's 15 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Googlevery good service very easy to use, Gill was very helpful and useful!
Thank you. We’re so pleased to know you've had a 5-star experience with us. We’ll keep working hard to maintain that consistency for you.
5/5
GoogleSuper affordable, clean, and easy. Special thanks to Tracy for being a fantastic help and friendly guide to how things worked at the facility. Moved my things in a couple of weeks ago with no issue, one of the few companies that really helped me with a big international move to Edinburgh. 10/10!
We are delighted to read your review Hayden. We don’t take positive feedback for granted, so huge thanks.
5/5
GoogleMark is so nice and kind. The location is easy to find.
We’re grateful you shared this, so thank you. Hearing you had a great experience really makes our day.
5/5
GoogleMark was very helpful
Thanks so much for the review Yekeen. We are over the moon you had such a great experience with us.
5/5
GoogleQuick, easy and professional at a very competitive price. Pretty much all I was looking for. Gill was very helpful and supportive, she got me all setup in a matter of minutes. No problems with checkout, highly recommend!
5/5
GoogleHad a great experience with Tracey. She was very accommodating and helpful.
On behalf of your local store team, thank you Catherine for leaving such a positive review about your experience.
5/5
GoogleRating only, no written review.
Hi Jubilee. Thanks for dropping us those stars.
5/5
GoogleJill helped us out and was fantastic! So friendly and made the sign in process really easy.
Thank you so much Carissa. We’re genuinely grateful you have taken the time to leave such a positive comment.
5/5
GoogleFriendly team on hand. Really straightforward and easy process to get things set up. Would highly recommend.
5/5
GoogleGreat service, needed to change room size before we had even moved in. No fuss, quickly done, polite, helpful and attentive. Thanks to Max and the team :)
Thanks for such a thoughtful review. Hearing from happy customers makes our day.
5/5
GoogleHad to gain storage today at last minute and headed to big yellow. Max served us today and ran through the process easy and explained every step of the way. Rooms are clean, secure, and easy to find. Access is hi-tech and secure. Plenty of parking to drop off and pick up and stacks of trolleys etc. as far as storage places go, it’s up there.
Hi Daniel. It’s your store team here. We just saw your review and are over the moon with the 5 stars and your lovely comments.
5/5
GoogleMax was very helpful with my move in day went through everything with me and helped me out
5/5
GoogleSami was super friendly and polite made the process super easy!
5/5
GoogleMax was very helpful at moving in. Nice building and service. Recommended!
Thanks so much for the review D. We are over the moon you had such a great experience with us.
5/5
GoogleWonderfully helpful and answered all my questions
We are so happy to hear you are happy Jordan. Thanks for sharing your experience.
5/5
GoogleCame into ask a few questions about the available units and Lee was very helpful and got us sorted straight away. Great customer service and friendly staff.
On behalf of your local store team, thank you Ellie for leaving such a positive review about your experience.
5/5
GoogleAmazing service from Dave at Chek score Big Yellow, even waited after hours to let me in. Many thanks for great customer service
Thank you so much Alex. We’re genuinely grateful you have taken the time to leave such a positive comment.
5/5
GoogleCame here today to get some packaging and was greeted cheerfully and helped with advice! Left with all the right gear and the box fitted the printer perfectly, cheers!
Hello Flexy. Your kind words don’t go unnoticed and we look forward to seeing you again soon.
5/5
GoogleGood service , everything was explained clearly .. Very helpful staff
Thanks for such a thoughtful review. Hearing from happy customers makes our day.
5/5
GoogleEasy onboarding and check in process with Lee
5/5
GoogleFantastic service. Ryan and Dave were really helpful. Great advice. Would highly recommend.
We are delighted to read your review Jonny. We don’t take positive feedback for granted, so huge thanks.
5/5
GoogleExcellent service John was amazing would definitely reccomend!
Thanks for such a thoughtful review. Hearing from happy customers makes our day.
5/5
GoogleSarah helped me set up Storid and it works perfectly. Would highly recommend
5/5
GoogleSarah was lovely amazing service and show me everything I need and explained very well
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London (400 Wick Lane) has the most, with 855 reviews rated 4.6 out of 5, followed by Croydon with 567.
The 15 Big Yellow Self Storage Co Ltd offices, by town:
