Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleI had such a great experience at Big Yellow Self Storage Colchester, and I have to give a special thank you to Sammy. She was absolutely amazing from start to finish, friendly, welcoming, professional, and incredibly helpful. She took the time to explain everything clearly and made the whole process so easy and stress-free. Nothing was too much trouble, and her excellent customer service really stood out. It’s rare to come across someone who genuinely cares about making sure customers have the best experience. I highly recommend Big Yellow Colchester, especially if you’re lucky enough to be helped by Sammy. Thank you again!
Ela · 13 July 2026 · Big Yellow Self Storage Co Ltd Colchester
Agent replied · 13 October 2026
Thank you. We’re so pleased to know you've had a 5-star experience with us. We’ll keep working hard to maintain that consistency for you.
★★★★★ 5/5
GoogleHaving signed up, Max took me through the surprisingly painless check in process. All good!
John · 13 July 2026 · Big Yellow Self Storage Co Ltd Colchester
Agent replied · 13 October 2026
We’re grateful you shared this, so thank you. Hearing you had a great experience really makes our day.
★★★★★ 5/5
GoogleMax made my check-in so straightforward and easy! Loads of support from Lisa and Sammy over the phone too as I was booking. Made the move so simple:) Thanks so much!
Lucy · 13 July 2026 · Big Yellow Self Storage Co Ltd Colchester
Agent replied · 13 October 2026
We are so happy to hear you are happy Lucy. Thanks for sharing your experience.
★★★★★ 5/5
GoogleSammy was excellent at the front desk. Very helpful and very friendly. Made the process very easy
David · 13 July 2026 · Big Yellow Self Storage Co Ltd Colchester
Agent replied · 13 October 2026
On behalf of your local store team, thank you David for leaving such a positive review about your experience.
★★★★★ 5/5
GoogleSammy, has been of great help and quite the friendly face around the store. Love their enthusiasm and spirit!
Adella · 13 July 2026 · Big Yellow Self Storage Co Ltd Colchester
Agent replied · 13 October 2026
Thank you so much Adella. We’re genuinely grateful you have taken the time to leave such a positive comment.
★★★★★ 5/5
GoogleMax sam and Lisa great service thank you
Stuart · 13 July 2026 · Big Yellow Self Storage Co Ltd Colchester
Agent replied · 13 October 2026
Hello Stuart. Your kind words don’t go unnoticed and we look forward to seeing you again soon.
★★★★★ 5/5
GoogleI had a really great experience with Big Yellow Self Storage. Max was friendly, professional, and always happy to help with any questions.
The facility was clean, secure, and very easy to access especially with the extended access option, I also found the pricing fair and the booking process simple and straightforward.
I’m only staying for a short period this time but I know this is the company I’d use to come back to. I’d definitely recommend Big Yellow to anyone looking for reliable storage with excellent customer service.
Robert · 13 July 2026 · Big Yellow Self Storage Co Ltd Colchester
Agent replied · 13 October 2026
Hi Robert. It’s your store team here. We just saw your review and are over the moon with the 5 stars and your lovely comments.
★★★★★ 5/5
GoogleRating only, no written review.
Jill · 13 July 2026 · Big Yellow Self Storage Co Ltd Colchester
Agent replied · 13 October 2026
Thanks for the stars, Jill. We are always on the lookout for feedback. See you soon.
★★★★★ 5/5
GoogleProfessional and polite
Anya · 13 July 2026 · Big Yellow Self Storage Co Ltd Colchester
Agent replied · 13 October 2026
We are delighted to read your review Anya. We don’t take positive feedback for granted, so huge thanks.
★★★★★ 5/5
GoogleDue to being put in temporary accommodation we needed a good reliable secure unit to store our furniture and I would highly recommend this firm its quick if you need to upgrade or add on extra space theyre always happy to help 😊 …
Angela · 13 July 2026 · Big Yellow Self Storage Co Ltd Colchester
Agent replied · 13 October 2026
Thank you. We’re so pleased to know you've had a 5-star experience with us. We’ll keep working hard to maintain that consistency for you.
★★★★★ 5/5
GoogleExcellent service from friendly, helpful staff. Explained check-in system clearly. Felt very well-treated right from the initial contact until I closed my account (due to no longer needing the unit). Highly recommended.
Fiona · 13 July 2026 · Big Yellow Self Storage Co Ltd Colchester
Agent replied · 13 October 2026
We’re grateful you shared this, so thank you. Hearing you had a great experience really makes our day.
★★★★★ 5/5
GoogleI have become a frequent customer at Big Yellow Self Storage in the last year due to far too many house moves, I rented a storage space for a period of months in 2025 and have been back and forth since to buy packing products, most recently on 04/07/26 when I requried more boxes urgently due to a house flood. I have always been met with a friendly face (and they go the extra mile to remember your name!), brilliant knowledge and patience. Max was extremely helpful and kind last week as always, thank you all so much for your continued help and for providing a brilliant service, written by Georgina.
Mo · 13 July 2026 · Big Yellow Self Storage Co Ltd Colchester
Agent replied · 13 October 2026
Thanks so much for the review Mo. We are over the moon you had such a great experience with us.
★★★★★ 5/5
GoogleAmazing service from Lisa & Max. Thank you for all the help with our slightly complicated check-in this morning!
Rebecca · 13 July 2026 · Big Yellow Self Storage Co Ltd Colchester
★★★★★ 5/5
GoogleGreat service-helpful advice, really courteous and everything we needed. What more could you want?
Sally · 13 July 2026 · Big Yellow Self Storage Co Ltd Colchester
★★★★★ 5/5
GoogleAmazing service, Ryan is a superstar
Steve · 13 July 2026 · Big Yellow Self Storage Co Ltd Chelmsford
Agent replied · 13 October 2026
Thank you so much Steve. We’re genuinely grateful you have taken the time to leave such a positive comment.
★★★★★ 5/5
GoogleGreat service as always from Lee and Ryan.
John · 13 July 2026 · Big Yellow Self Storage Co Ltd Chelmsford
Agent replied · 13 October 2026
On behalf of your local store team, thank you John for leaving such a positive review about your experience.
★★★★★ 5/5
GoogleWhat can I say. From first walking through the door the staff were so welcoming and friendly.
I thought I knew what I wanted but they guided me in the right direction. So helpful. I would recommend big yellow. Lee and the team were amazing. Demonstrated everything I need to know and even offered me a free cup of coffee. Five stars from me.
Djon · 13 July 2026 · Big Yellow Self Storage Co Ltd Chelmsford
Agent replied · 13 October 2026
Hello Djon. Your kind words don’t go unnoticed and we look forward to seeing you again soon.
★★★★★ 5/5
GoogleGreat staff. Everyone really nice and helpful. Facility is clean and secure. 5 stars
Chris · 13 July 2026 · Big Yellow Self Storage Co Ltd Chelmsford
Agent replied · 13 October 2026
Thanks for such a thoughtful review. Hearing from happy customers makes our day.
★★★★★ 5/5
GoogleLee was a super help getting me started with my storage
Aarron · 13 July 2026 · Big Yellow Self Storage Co Ltd Chelmsford
Agent replied · 13 October 2026
Hi Aarron. It’s your store team here. We just saw your review and are over the moon with the 5 stars and your lovely comments.
★★★★★ 5/5
GoogleDave and Lee were both brilliant at sorting exactly what i needed on short notice,
Quote was competitively pricwd and the digital on boarding was relatively quick and painless,
John · 13 July 2026 · Big Yellow Self Storage Co Ltd Chelmsford
Agent replied · 13 October 2026
We are delighted to read your review John. We don’t take positive feedback for granted, so huge thanks.
★★★★★ 5/5
GoogleExcellent service from Ryan and Dave. Process has been very easy, very helpful and with no stress.
Totally recommend Yellow and the service supplied by the guys
Thx
Ian · 13 July 2026 · Big Yellow Self Storage Co Ltd Chelmsford
Agent replied · 13 October 2026
Thank you. We’re so pleased to know you've had a 5-star experience with us. We’ll keep working hard to maintain that consistency for you.
★★★★★ 5/5
GoogleVery detailed walk through by Ryan, knowledgeable, friendly and helpful. great security too and room is more than enough square footage for our needs.
Stephanie · 13 July 2026 · Big Yellow Self Storage Co Ltd Chelmsford
Agent replied · 13 October 2026
We’re grateful you shared this, so thank you. Hearing you had a great experience really makes our day.
★★★★★ 5/5
GoogleVery nice staff, always helpful & friendly. Very clean storage, I chose to come back here after a couple of years break as I know my items are safe and as a female I feel safe coming here alone.
Carla · 13 July 2026 · Big Yellow Self Storage Co Ltd Chelmsford
Agent replied · 13 October 2026
Thanks so much for the review Carla. We are over the moon you had such a great experience with us.
★★★★★ 5/5
GoogleGreat value storage! They have a really lovely team (Ryan, Dave and Lee) - all super friendly and honestly they couldn’t have been more helpful. I didn’t feel pressured at all unlike at some of the other storage units I got quotes from. I would highly recommend!
Jen · 13 July 2026 · Big Yellow Self Storage Co Ltd Chelmsford
Agent replied · 13 October 2026
We are so happy to hear you are happy Jen. Thanks for sharing your experience.
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