5/5
GoogleRating only, no written review.
Trusted Agent profile
Big Yellow Self Storage Co Ltd estate agents in London, Croydon, Brighton and 11 more
★★★★★
5,898 reviews across 15 offices and 3 platforms
Big Yellow Self Storage Co Ltd has 15 offices, in London (two offices), Croydon, Brighton, Cardiff, Beckenham, Edinburgh, Enfield, Cambridge, Poole, Colchester, Hove, Bromley, Chester and Chelmsford. Together they have 5,898 reviews on three platforms, rated 4.7 out of 5 overall.
5,895
Reviews on Google
All 15 offices
2
Reviews on Facebook
All 15 offices
1
Reviews on Yell
All 15 offices
Our offices
Big Yellow Self Storage Co Ltd's 15 offices, most reviewed first. Each has its own page.
- Big Yellow Self Storage Co Ltd London (400 Wick Lane)400 Wick Lane, E3 2JG855 reviews · 855 on Google (4.6)64 in the last 90 days
- Big Yellow Self Storage Co Ltd Croydon202 - 216 Thornton Road, CR0 3EU567 reviews · 567 on Google (4.7)30 in the last 90 days
- Big Yellow Self Storage Co Ltd Brighton2 Coombe Road, Off Lewes Road, BN2 4EA541 reviews · 541 on Google (4.7)10 in the last 90 days
- Big Yellow Self Storage Co Ltd Cardiff65 Penarth Road, CF10 5DL399 reviews · 398 on Google (4.8)32 in the last 90 days
- Big Yellow Self Storage Co Ltd Beckenham1 Croydon Road, BR3 4AA393 reviews · 392 on Google (4.8)49 in the last 90 days
- Big Yellow Self Storage Co Ltd Edinburgh2 Bankhead Avenue, EH11 4HD391 reviews · 391 on Google (4.7)47 in the last 90 days
- Big Yellow Self Storage Co Ltd London (100 The Highway)100 The Highway, E1W 2BX372 reviews · 372 on Google (4.8)21 in the last 90 days
- Big Yellow Self Storage Co Ltd Enfield1 Progress Way, EN1 1FT358 reviews · 358 on Google (4.6)19 in the last 90 days
- Big Yellow Self Storage Co Ltd CambridgeUnit 14, Coral Park, Henley Road, CB1 3EA325 reviews · 325 on Google (4.8)29 in the last 90 days
- Big Yellow Self Storage Co Ltd Poole2 Nuffield Road, Nuffield Industrial Estate, BH17 0RB313 reviews · 313 on Google (4.8)10 in the last 90 days
- Big Yellow Self Storage Co Ltd ColchesterBruff Close, Turner Road, Colchester, CO4 5EU297 reviews · 296 on Google (4.8)31 in the last 90 days
- Big Yellow Self Storage Co Ltd Hove270A Old Shoreham Road, BN3 7EG284 reviews · 284 on Google (5.0)14 in the last 90 days
- Big Yellow Self Storage Co Ltd Bromley12 Farwig Lane, BR1 3RB279 reviews · 279 on Google (4.6)41 in the last 90 days
- Big Yellow Self Storage Co Ltd ChesterThe Printworks, Sealand Road, Chester, CH1 4RN273 reviews · 273 on Google (4.8)46 in the last 90 days
- Big Yellow Self Storage Co Ltd Chelmsford39a Robjohns Road, CM1 3AG256 reviews · 256 on Google (4.9)24 in the last 90 days
Latest reviews from every Big Yellow Self Storage Co Ltd office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleFantastic service and very clean building. I can highly recommend. Thanks guys!
5/5
GoogleRating only, no written review.
Agent replied · 11 October 2026
Thanks for such a good star rating. The team will be happy to see this.
5/5
GoogleJust wanted to say a big thanks to the staff at big yellow storage in chester, our rental is coming to end and we'll be sad to go. Everyone has been so friendly and couldn't have been more helpful. Big shout out to Xsara especially who has been on hand for all ( and there's been a lot!!) of our queries.
5/5
GoogleI made an enquiry mid week as we needed a storage solution after the passing of a family member. This morning I was able to start moving items in!! A young lady called xsara handled my enquiry from the beginning, she was extremely understanding and helpful when setting everything up especially given my awful grasp on technology!! She helped guide me through an app which stores the information I need for entry & exit and explained all of the sundries available to help us get things packaged safely and securely. The site seems very secure with multiple security features including :alarms,padlocks, numerical input. The room we have opted for is a reasonable size, again lots of advice to help choose the right size for us
Agent replied · 11 October 2026
Thank you. We’re so pleased to know you've had a 5-star experience with us. We’ll keep working hard to maintain that consistency for you.
5/5
GoogleI’ve used this storage facility since June 2024 and I’m vacating my room this week. Throughout my time there have been a few issues (no light in the room, issues with making a payment through the website) all of which were resolved by the friendly staff on the reception and in the head office. Communication following the light issue was poor, but the store confirmed this was due to staff changes which I sympathise with. Recently I attended the store as my sister was setting up an account and we were helped by Xsara who was wonderful. Really helpful and knowledgeable. I was really pleased to see there was now an app customers could use instead of having to type in your code everytime you arrive. The team always do their best to get you the best prices on storage, I’d use them again in the future if I needed to store anything!
Agent replied · 11 October 2026
We’re grateful you shared this, so thank you. Hearing you had a great experience really makes our day.
5/5
GoogleVery helpful from the start, nothing was too much trouble, also helped to source man and Van services who were great Cole Delivery , will definitely be using your facilities again in the near future thanks guys
Agent replied · 11 October 2026
Thanks so much for the review Clair. We are over the moon you had such a great experience with us.
5/5
GoogleAbsolutely brilliant service! Jeff made the process of signing up and moving in easy, efficient and very pleasant. Emma made me a lovely coffee too!! Highly recommended!!
Agent replied · 11 October 2026
We are so happy to hear you are happy Mark. Thanks for sharing your experience.
5/5
GoogleRating only, no written review.
Agent replied · 11 October 2026
Hey Patrycja. We appreciate you taking the time to drop us some stars. Every piece of feedback is helpful.
5/5
GoogleGreat team and so helpful
Agent replied · 11 October 2026
On behalf of your local store team, thank you Bradley for leaving such a positive review about your experience.
5/5
GoogleVery easy to move in and out so saved us a lot of trouble. The staff where always friendly and happy to help.
Agent replied · 11 October 2026
Thank you so much Silas. We’re genuinely grateful you have taken the time to leave such a positive comment.
5/5
GoogleVery Friendly staff, easy to access
Agent replied · 11 October 2026
Hello Immanuel. Your kind words don’t go unnoticed and we look forward to seeing you again soon.
5/5
GoogleGreat service given by Emma! Very straight forward process and all questions answered. 😊 …
5/5
GoogleRating only, no written review.
5/5
GoogleXsara was lush and very helpful! Always had a good experience with Big Yellow :)
Agent replied · 11 October 2026
Hi Josh. It’s your store team here. We just saw your review and are over the moon with the 5 stars and your lovely comments.
5/5
GoogleAttended today and Jeff was absolutely amazing, made me feel very at ease and informed especially since I had never used storage before. Could not have gone more smoother and very happy with experience and will continue to use big yellow self storage in Chester in the future!
Agent replied · 11 October 2026
We are delighted to read your review &&&&. We don’t take positive feedback for granted, so huge thanks.
5/5
GoogleWorked with the team at Big Yellow in Chester for several years. They have been amazing, customer service is excellent, nothing is too much trouble. The unit is clean and secure. I would highly recommend.
5/5
GoogleLyndsay has been fantastically friend
Agent replied · 11 October 2026
Hi He. It’s your store team here. We just saw your review and are over the moon with the 5 stars and your lovely comments.
5/5
GoogleGreat service! Lindsay was incredibly friendly and efficient throughout the check-in process. She had such positive energy and made the whole experience seamless and welcoming.
Agent replied · 11 October 2026
Hello Eray. Your kind words don’t go unnoticed and we look forward to seeing you again soon.
5/5
GoogleAmazing experience with Lyndsay Went smooth - showed me options and helped me choose exactly what I needed
5/5
GoogleRating only, no written review.
5/5
GoogleLindsay is a star, what a sweetheart, thanks for helping me store my studio!
5/5
GooglePerfect service and nice people here!
5/5
GoogleLyndsay is fantastic she really makes everything easy and simple she is so friendly a real asset
Agent replied · 11 October 2026
Thank you. We’re so pleased to know you've had a 5-star experience with us. We’ll keep working hard to maintain that consistency for you.
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Questions about Big Yellow Self Storage Co Ltd
Which Big Yellow Self Storage Co Ltd office has the most reviews?
London (400 Wick Lane) has the most, with 855 reviews rated 4.6 out of 5, followed by Croydon with 567.
Where are the Big Yellow Self Storage Co Ltd offices?
The 15 Big Yellow Self Storage Co Ltd offices, by town:
- Beckenham: 1 Croydon Road, Beckenham, BR3 4AA
- Brighton: 2 Coombe Road, Off Lewes Road, Brighton, BN2 4EA
- Bromley: 12 Farwig Lane, Bromley, BR1 3RB
- Cambridge: Unit 14, Coral Park, Henley Road, Cambridge, CB1 3EA
- Cardiff: 65 Penarth Road, Cardiff, CF10 5DL
- Chelmsford: 39a Robjohns Road, Chelmsford, CM1 3AG
- Chester: The Printworks, Sealand Road, Chester, CH1 4RN
- Colchester: Bruff Close, Turner Road, Colchester, CO4 5EU
- Croydon: 202 - 216 Thornton Road, Croydon, CR0 3EU
- Edinburgh: 2 Bankhead Avenue, Edinburgh, EH11 4HD
- Enfield: 1 Progress Way, Enfield, EN1 1FT
- Hove: 270A Old Shoreham Road, Hove, BN3 7EG
- London (100 The Highway): 100 The Highway, London, E1W 2BX
- London (400 Wick Lane): 400 Wick Lane, London, E3 2JG
- Poole: 2 Nuffield Road, Nuffield Industrial Estate, Poole, BH17 0RB
