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Big Yellow Self Storage Co Ltd estate agents in London, Croydon, Brighton and 11 more

4.7

★★★★★ Excellent

5,898 reviews across 15 offices and 3 platforms

Big Yellow Self Storage Co Ltd has 15 offices, in London (two offices), Croydon, Brighton, Cardiff, Beckenham, Edinburgh, Enfield, Cambridge, Poole, Colchester, Hove, Bromley, Chester and Chelmsford. Together they have 5,898 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

5,895

Reviews on Google

All 15 offices

Facebook logo

5.0 / 5

2

Reviews on Facebook

All 15 offices

Yell logo

5.0 / 5

1

Reviews on Yell

All 15 offices

Our offices

Big Yellow Self Storage Co Ltd's 15 offices, most reviewed first. Each has its own page.

Latest reviews from every Big Yellow Self Storage Co Ltd office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Jacket and Andy is great, iv came here serval time to get boxes, they have been very extremely helpful and knowledgeable. Would highly recommend. Service is 10 out of 10

Edward · 11 September 2026 · Big Yellow Self Storage Co Ltd Beckenham

5/5

Google

Karen was brilliant in every way. Really helped get us get organised and deal with an existing contract and an added room with differing requirements. Very friendly and patient too. Thank you very much Karen.

A · 11 September 2026 · Big Yellow Self Storage Co Ltd Beckenham

5/5

Google

David was really helpful and patient

Richu · 11 September 2026 · Big Yellow Self Storage Co Ltd Cambridge

Agent replied · 11 October 2026

Thank you. We’re so pleased to know you've had a 5-star experience with us. We’ll keep working hard to maintain that consistency for you.

5/5

Google

David was an absolute star ! Made things so easy and helped me sort out my long distance move ! Highly recommend!

Ashna · 11 September 2026 · Big Yellow Self Storage Co Ltd Cambridge

Agent replied · 11 October 2026

We are delighted to read your review Ashna. We don’t take positive feedback for granted, so huge thanks.

5/5

Google

David was such a HUGE help in such a stressful time. He is truly awesome🤩!Great communication and great customer service. Very happy with the service provided and very reasonably priced as a student …

Juanita · 11 September 2026 · Big Yellow Self Storage Co Ltd Cambridge

Agent replied · 11 October 2026

We’re grateful you shared this, so thank you. Hearing you had a great experience really makes our day.

5/5

Google

Very clear and efficient, David was really helpful!

Juliette · 11 September 2026 · Big Yellow Self Storage Co Ltd Cambridge

Agent replied · 11 October 2026

Thanks so much for the review Juliette. We are over the moon you had such a great experience with us.

5/5

Google

Probably not the cheapest place you can find but had an excellent experience. The entire process was clear and straightforward, with great customer service. Access to the storage was easy, and lots of trolleys are provided.

B · 11 September 2026 · Big Yellow Self Storage Co Ltd Cambridge

Agent replied · 11 October 2026

We are so happy to hear you are happy B. Thanks for sharing your experience.

5/5

Google

Super helpful and easy service to use!! Everyone I’ve communicated with has been really great. Thanks to David and Danny for getting me checked in :)

Sheena · 11 September 2026 · Big Yellow Self Storage Co Ltd Cambridge

Agent replied · 11 October 2026

On behalf of your local store team, thank you Sheena for leaving such a positive review about your experience.

5/5

Google

Very good service

N · 11 September 2026 · Big Yellow Self Storage Co Ltd Cambridge

Agent replied · 11 October 2026

Thank you so much N. We’re genuinely grateful you have taken the time to leave such a positive comment.

5/5

Google

This is a brilliant storage facility. I’ve been a loyal customer for 3 years, and they have never let me down. Every visit is a great experience because the place is safe, tidy, and well-managed. David deserves a special mention for his top-tier customer service. He always goes above and beyond to look after his customers. Thank you!

Anas · 11 September 2026 · Big Yellow Self Storage Co Ltd Cambridge

Agent replied · 11 October 2026

Thanks for such a thoughtful review. Hearing from happy customers makes our day.

5/5

Google

Great service, David and Danny are brilliant!

Maria · 11 September 2026 · Big Yellow Self Storage Co Ltd Cambridge

Agent replied · 11 October 2026

Hello Maria. Your kind words don’t go unnoticed and we look forward to seeing you again soon.

5/5

Google

Lovely staff, very helpful

Meleri · 11 September 2026 · Big Yellow Self Storage Co Ltd Cardiff

Agent replied · 11 October 2026

Hi Meleri. It’s your store team here. We just saw your review and are over the moon with the 5 stars and your lovely comments.

5/5

Google

Amazing service respectful and efficient

Idk · 11 September 2026 · Big Yellow Self Storage Co Ltd Cardiff

Agent replied · 11 October 2026

Thank you. We’re so pleased to know you've had a 5-star experience with us. We’ll keep working hard to maintain that consistency for you.

5/5

Google

Amazing customer service, explained all instructions carefully and clearly and guided us through every step since it was our first time using this service. All employees were very easy to talk to! 100% recommend:)

Johanna · 11 September 2026 · Big Yellow Self Storage Co Ltd Cardiff

Agent replied · 11 October 2026

We’re grateful you shared this, so thank you. Hearing you had a great experience really makes our day.

5/5

Google

Big yellow have been fantastic, very helpful and friendly staff! Helped me to find best deal for me and easily sort extended access for the evening.

Mimi · 11 September 2026 · Big Yellow Self Storage Co Ltd Cardiff

5/5

Google

Very friendly staff, clean and organised!

Sarah · 11 September 2026 · Big Yellow Self Storage Co Ltd Cardiff

Agent replied · 11 October 2026

We are so happy to hear you are happy Sarah. Thanks for sharing your experience.

5/5

Google

Very helpful staff. Secure premises. Would use again.

Sian · 11 September 2026 · Big Yellow Self Storage Co Ltd Cardiff

Agent replied · 11 October 2026

On behalf of your local store team, thank you Sian for leaving such a positive review about your experience.

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Questions about Big Yellow Self Storage Co Ltd

Which Big Yellow Self Storage Co Ltd office has the most reviews?

London (400 Wick Lane) has the most, with 855 reviews rated 4.6 out of 5, followed by Croydon with 567.

Where are the Big Yellow Self Storage Co Ltd offices?

The 15 Big Yellow Self Storage Co Ltd offices, by town:

  • Beckenham: 1 Croydon Road, Beckenham, BR3 4AA
  • Brighton: 2 Coombe Road, Off Lewes Road, Brighton, BN2 4EA
  • Bromley: 12 Farwig Lane, Bromley, BR1 3RB
  • Cambridge: Unit 14, Coral Park, Henley Road, Cambridge, CB1 3EA
  • Cardiff: 65 Penarth Road, Cardiff, CF10 5DL
  • Chelmsford: 39a Robjohns Road, Chelmsford, CM1 3AG
  • Chester: The Printworks, Sealand Road, Chester, CH1 4RN
  • Colchester: Bruff Close, Turner Road, Colchester, CO4 5EU
  • Croydon: 202 - 216 Thornton Road, Croydon, CR0 3EU
  • Edinburgh: 2 Bankhead Avenue, Edinburgh, EH11 4HD
  • Enfield: 1 Progress Way, Enfield, EN1 1FT
  • Hove: 270A Old Shoreham Road, Hove, BN3 7EG
  • London (100 The Highway): 100 The Highway, London, E1W 2BX
  • London (400 Wick Lane): 400 Wick Lane, London, E3 2JG
  • Poole: 2 Nuffield Road, Nuffield Industrial Estate, Poole, BH17 0RB

Reviews may appear on more than one platform.

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