Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
TrustpilotNice guys
We had an excellent experience with Adam at Acorn Sydenham. He was super responsive, approachable, and helpful at all times. As first time buyers we really appreciated his guidance as well as his persistence to get the sale over the line in time for us. Thanks Adam, If we ever decide sell, we’ll be in touch.
David · 7 January 2023 · Acorn Bexleyheath
Agent replied · 19 September 2023
Thank you so much David, that's brilliant. I will pass on to the Team at Sydenham. Much appreciated Karen Hedges- Acorn Customer Services
★★★★★ 5/5
TrustpilotNice guys
We had an excellent experience with Adam at Acorn Sydenham. He was super responsive, approachable, and helpful at all times. As first time buyers we really appreciated his guidance as well as his persistence to get the sale over the line in time for us. Thanks Adam, If we ever decide sell, we’ll be in touch.
David · 6 January 2023 · Acorn Bexleyheath (Baynes House)
Agent replied · 10 June 2024
Thank you so much David, that's brilliant. I will pass on to the Team at Sydenham. Much appreciated Karen Hedges- Acorn Customer Services
★★★★★ 5/5
TrustpilotStuart and the Acorn Estate Agents team…
Stuart and the Acorn Estate Agents team provided an incredible service throughout the purchase, which lasted for almost ten months. Their commitment and support were invaluable. I can not recommend them highly enough!
Josh · 27 December 2022 · Acorn Bexleyheath
Agent replied · 19 September 2023
Thank you Josh, I will certainly share the lovely review with Stuart and the Team at our London Bridge office. Kind regards- Karen Hedges Acorn Customer Services
★★★★★ 5/5
TrustpilotAmazing people and excellent service
We bought our flat through Acorn, and despite all the issues we experienced with our solicitors, Acorn were immensely supportive and responsive the whole time. Samantha Latham, our agent, in particular, was extremely supportive and kind to us and greatly helped us all along the way. She would sit on the phone for hours to get an update from the parties involved and give us the much needed information on the progress of our case, of which we were otherwise deprived. Acron deserve the full five star I have given them and I wouldn't hesitate to recommend their great service!
Ramin · 24 December 2022 · Acorn Bexleyheath
Agent replied · 19 September 2023
Thank you Ramin, we are really pleased you were happy with Sammy and the New Homes Team and delighted that you have left us a 5 star review.Kind regards- Karen Hedges- Acorn Customer Services
★★★★★ 5/5
TrustpilotFantastic service
Amelia was such a great Negotiator. She worked tirelessly to make sure that my completion date was not missed. She was so good at her Job. Would definitely recommend him and would want her to handle my next move.
S · 23 December 2022 · Acorn Bexleyheath
Agent replied · 19 September 2023
Thank you Mr Omofojoye for taking the time to provide us with a review of your experience. I am so pleased that you were happy with the service you received from Amelia and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
TrustpilotPerfect choice
We made the perfect choice in using Acorn to sell our house. From the initial visit to our leaving day they have been great. Amelia kept us up to date throughout the sale and we had no problem getting someone to talk to if needed. A smooth, quick, organised, stress free sale what more do you need?
Suzanne · 23 December 2022 · Acorn Bexleyheath
Agent replied · 19 September 2023
Thank you Suzanne for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Amelia and that the move went well. Happy Christmas. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
TrustpilotPerfect choice
We made the perfect choice in using Acorn to sell our house. From the initial visit to our leaving day they have been great. Amelia kept us up to date throughout the sale and we had no problem getting someone to talk to if needed. A smooth, quick, organised, stress free sale what more do you need?
Suzanne · 22 December 2022 · Acorn Bexleyheath (Baynes House)
Agent replied · 10 June 2024
Thank you Suzanne for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Amelia and that the move went well. Happy Christmas. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
TrustpilotSuccessful sale in difficult circumstances
Adam Priscak and fellow members of the Acorn team managed to guide us through a protracted legal process with great patience and understanding.Having found us several potential buyers we were guided through the negotiations with sensible advice and help.A good job, thanks.
Tim · 21 December 2022 · Acorn Bexleyheath
Agent replied · 19 September 2023
Thank you so much Tim for such a great review for our Sydenham office ! Best wishes- Karen Hedges- Acorn Customer Services
★★★★★ 5/5
TrustpilotSuccessful sale in difficult circumstances
Adam Priscak and fellow members of the Acorn team managed to guide us through a protracted legal process with great patience and understanding.Having found us several potential buyers we were guided through the negotiations with sensible advice and help.A good job, thanks.
Tim · 20 December 2022 · Acorn Bexleyheath (Baynes House)
Agent replied · 10 June 2024
Thank you so much Tim for such a great review for our Sydenham office ! Best wishes- Karen Hedges- Acorn Customer Services
★★★★★ 5/5
TrustpilotTanya made my experience great
Tanya made my experience great, she’s the most communicative member of staff at Acorn that I’ve dealt with and quite clearly is a very fair property manager, not just siding with the landlord all the time. She’s polite and friendly and has made my experience of dealing with acorn a more positive one despite property issues. Thanks!!
Gemma · 17 December 2022 · Acorn Bexleyheath
Agent replied · 19 September 2023
Thank you Gemma, we are pleased your experience was all positive- Karen Hedges- Acorn Customer Services
★★★★★ 5/5
TrustpilotGreat experience with Acorn Dartford…
Great experience with Acorn Dartford for selling my flat. In particular, I would like to highlight that Katlyn has been very professional, helpful throughout the whole process. She is proactive on communication all the time to ensure status well communicated on both sides and help to remove bottlenecks efficiently. Acorn Dartford and Katlyn have made things easier and I am glad that I have made the correct decision to choose Acorn and have my property is on safe hand.
Xu · 17 December 2022 · Acorn Bexleyheath
Agent replied · 19 September 2023
Brilliant, thank you for posting a great review for our Dartford Team, I will pass this on- Karen Hedges- Acorn Customer Services
★★★★★ 5/5
TrustpilotGreat experience with Acorn Dartford…
Great experience with Acorn Dartford for selling my flat. In particular, I would like to highlight that Katlyn has been very professional, helpful throughout the whole process. She is proactive on communication all the time to ensure status well communicated on both sides and help to remove bottlenecks efficiently. Acorn Dartford and Katlyn have made things easier and I am glad that I have made the correct decision to choose Acorn and have my property is on safe hand.
Xu · 16 December 2022 · Acorn Bexleyheath (Baynes House)
Agent replied · 10 June 2024
Brilliant, thank you for posting a great review for our Dartford Team, I will pass this on- Karen Hedges- Acorn Customer Services
★★★★★ 5/5
TrustpilotSammy, Maddy & Dan
Sammy Latham , Maddy Davenport and Dan Milligan have been brilliant throughout purchasing my first property. They have communicated clearly and have gone above and beyond, making it as stress-free as possible. Fantastic customer service, thank you all.
Hayley · 16 December 2022 · Acorn Bexleyheath
Agent replied · 19 September 2023
Thank you Hayley for such a lovely review, we are delighted you were happy with the whole experience ! Karen Hedges- Acorn Customer Services
★★★★★ 5/5
TrustpilotSammy, Maddy & Dan
Sammy Latham , Maddy Davenport and Dan Milligan have been brilliant throughout purchasing my first property. They have communicated clearly and have gone above and beyond, making it as stress-free as possible. Fantastic customer service, thank you all.
Hayley · 15 December 2022 · Acorn Bexleyheath (Baynes House)
Agent replied · 10 June 2024
Thank you Hayley for such a lovely review, we are delighted you were happy with the whole experience ! Karen Hedges- Acorn Customer Services
★★★★★ 5/5
TrustpilotKatlyn was amazing from start to…
Katlyn was amazing from start to finish. She kept me up to date with everything that was happening and answered every question I had.She was very professional and was avaliable when I needed anything.
Kylie · 13 December 2022 · Acorn Bexleyheath
Agent replied · 19 September 2023
Thank you Kylie for posting a 5 Star Review for Katlyn and the team at Dartford, we really appreciate. Kind regards- Karen Hedges Acorn Customer Services
★★★★★ 5/5
TrustpilotProfessional and Meticulous
My husband and I would like to thank Mauricio for the immense help towards finding our flat. He and Sian did a meticulous job through the renting process. I appreciate the level of professionalism and dedication put towards their job. I would highly recommend these agents in case of finding a perfect home. Thanks to the entire team for performing a wonderful job.
Bhavana · 12 December 2022 · Acorn Bexleyheath
Agent replied · 19 September 2023
Thank you Bhavana for such a pleasing review. I will pass on to the Team! We hope you will be happy in your New Home. Best Wishes Karen Hedges-Acorn Customer Services
★★★★★ 5/5
TrustpilotSelling my home
I invited several Estate Agents to my home with the aim of choosing one. Adam from Acorn was the clear favourite. Adam was very knowledgeable and knew the area having sold property nearby; he answered all my question and made me aware of things I had not even thought of; he was respectful of my home of many decades and demonstrated a real enthusiasm in making the sale. Adam reassured me that he would be involved in every step of the process including liaising with solicitors. He was true to his word as when the sale was stalling due to the solicitors, he managed to push things through to completion. Adam and Sophie understood my working situation, and were flexible in arranging viewing times. I highly recommend Acorn in Kennington, they are a professional decent organisation.
Mrs · 9 December 2022 · Acorn Bexleyheath
Agent replied · 19 September 2023
Super! Thank you for taking the time to post such a great review! Karen Hedges-Acorn Customer Services
★★★★★ 1/5
TrustpilotVery unprofessional. Disappointed.
Attended a viewing at one of the properties in Dartford. Upon arrival to our viewing there was a mass que waiting to view the property. This is very unprofessional and very bad practise.
Halil · 4 December 2022 · Acorn Bexleyheath
Agent replied · 19 September 2023
Dear Halil. I am afraid that the demand from tenants for property does not meet the current supply of property, so almost all of our viewings are conducted via and "open day". This is quite a normal way of operation and not "unprofessional" or "bad practice". All viewers have an equal opportunity to make an offer and have the application considered by the landlord. If you would like to discuss this further or make an offer to rent the property, please let me know. Thanks. Andrew Roberts - customerservices@acorngroup.co.uk
★★★★★ 1/5
TrustpilotVery unprofessional. Disappointed.
Attended a viewing at one of the properties in Dartford. Upon arrival to our viewing there was a mass que waiting to view the property. This is very unprofessional and very bad practise.
Halil · 3 December 2022 · Acorn Bexleyheath (Baynes House)
Agent replied · 10 June 2024
Dear Halil. I am afraid that the demand from tenants for property does not meet the current supply of property, so almost all of our viewings are conducted via and "open day". This is quite a normal way of operation and not "unprofessional" or "bad practice". All viewers have an equal opportunity to make an offer and have the application considered by the landlord. If you would like to discuss this further or make an offer to rent the property, please let me know. Thanks. Andrew Roberts - customerservices@acorngroup.co.uk
★★★★★ 5/5
TrustpilotTop marks to Blake Kingston
Blake Kingston is the guy you want when you need help. There was a difficult tenant leaving, incurred a debt with EDF and EDF disconnected the gas supply to the property. It proved almost impossible to get it reconnected - hours of phone calls, e-mails and messages over three weeks did not work. (Avoid EDF if you can). Blake provided an enormous help and managed what I was unable to achieve. He also provided competent advice and help with several other issues - cannot praise him high enough.
Peter · 3 December 2022 · Acorn Bexleyheath
Agent replied · 19 September 2023
Thank you Peter for leaving a great review for Blake and our Acorn Sydenham Office. We are pleased you have been happy with the Acorn experience.Kind regards Karen Hedges- Acorn Customer Services
★★★★★ 5/5
TrustpilotTop marks to Blake Kingston
Blake Kingston is the guy you want when you need help. There was a difficult tenant leaving, incurred a debt with EDF and EDF disconnected the gas supply to the property. It proved almost impossible to get it reconnected - hours of phone calls, e-mails and messages over three weeks did not work. (Avoid EDF if you can). Blake provided an enormous help and managed what I was unable to achieve. He also provided competent advice and help with several other issues - cannot praise him high enough.
Peter · 2 December 2022 · Acorn Bexleyheath (Baynes House)
Agent replied · 10 June 2024
Thank you Peter for leaving a great review for Blake and our Acorn Sydenham Office. We are pleased you have been happy with the Acorn experience.Kind regards Karen Hedges- Acorn Customer Services
★★★★★ 5/5
Trustpilotgreat client service
great client service, very responsible team, well structured and clear communication. I absolutely recommend Mauricio if you need to find a house, in a city like London he really took care of my situation with housing, very reliable and considerate.
Maryam · 1 December 2022 · Acorn Bexleyheath
Agent replied · 19 September 2023
Thank You Maryam for taking the time to provide us with a super review for Mauricio at our London Bridge office. We are please you had a good experience! Best wishes- Karen Hedges Acorn Customer Services
★★★★★ 5/5
TrustpilotWe sold our house via Acorn Estate…
We sold our house via Acorn Estate Agents and would highly recommend this company. Charlie from Grove Park branch was helpful throughout the selling process and kept us updated with the progress of the sale. Thanks Charlie for your patience, help and guidance!
Miss · 27 November 2022 · Acorn Bexleyheath
Agent replied · 19 September 2023
Thank you Miss Freipica for leaving a great review for both Charlie and our Grove Park office, we are pleased you were happy with the service provided
★★★★★ 5/5
TrustpilotWe sold our house via Acorn Estate…
We sold our house via Acorn Estate Agents and would highly recommend this company. Charlie from Grove Park branch was helpful throughout the selling process and kept us updated with the progress of the sale. Thanks Charlie for your patience, help and guidance!
Miss · 26 November 2022 · Acorn Bexleyheath (Baynes House)
Agent replied · 10 June 2024
Thank you Miss Freipica for leaving a great review for both Charlie and our Grove Park office, we are pleased you were happy with the service provided
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