Trusted Agent profile
★★★★★
3,851 reviews across 15 offices and 3 platforms
Acorn has 15 offices, in Bexleyheath (two offices), London (11 offices), Dartford and Erith. Together they have 3,851 reviews on three platforms, rated 4.5 out of 5 overall.
3,154
Reviews on Google
All 15 offices
19
Reviews on Yell
All 15 offices
678
Reviews on Trustpilot
All 15 offices
Acorn's 15 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleOutstanding work from Dammy and Brendan. I was in a very complicated situation, they helped brilliantly to sort things out, and to get my property sold.
Brilliant ! Thank you Guillaume for taking the time to post a 5 Star review, much appreciated. Karen Hedges-Acorn Customer Services
4/5
GoogleAcorn takes on your case as though it was their own personal one. Huge thanks to Dammy A who pushed for answers and I believe we would not have exchanged and completed if it wasn't for his consistant phone calls, emails etc Thank you Dammy
Thank you Nyahamia for taking the time to provide us with a review of your experience. I am really pleased that you were generally happy with the service you received from Dammy but would love to know how we could have achieved 5 stars! If … More
5/5
GoogleDammy is a professional and conscientious agent who completed the sale on my property. He kept in regular contact with us and we never felt brushed off by him. I would recommend him as an estate agent. Thank you!
Thank you Francoise for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Dammy and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleDammy and Brendan got the property sold for the asking price very quickly. Helped the process along to exchange with timely interactions. Even though we had a few hurdles to jump along the way, we got to the finishing line without undue stress
Thank you Alan for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Brendan and Dammy and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleExcellent level of service with a high level of communication. Jamal was very responsive throughout the process. I would not hesitate to recommend Acorn to anyone selling their house.
Thank you Richard for leaving us a 5* review. We are really happy that you were pleased with the service you received from Jamal and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleAcorn provide Fantastic end-to-end service, and are really diligent agents who go the extra mile to communicate across the whole chain and really push things over the line. …
Thank you James for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleBrendan and the team were agents for our recent sale and came recommended by a neighbour. We couldn't have been happier with the service, Brendan was personable and sensitive to our sale needs, but also firm when things needed moving along. Now we can happily move on with the next stage of our lives as a result, thank you!
Thank you Madeleine for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Brendan and his team. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleI contacted the Sydenham branch and spoke with a lovely agent called Nellie. She recommended a few properties which she thought were most suited to us. She has made the process feel so seamless and enjoyable and has always kept us updated even on her days off! I can’t thank Nellie enough for helping us try to find our dream home, we are still in search but she is the agent I hope to buy through.
Thank you Rebecca for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Nellie and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleI highly recommend Nellie. She worked non-stop to help us become home owners. She was professional and always kept us in the loop. I wouldn't go anywhere else :)
Thank you Awais for taking the time to provide us with a great review and love the photo! I am delighted to hear that you were happy with the service you received from Nellie and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleThe Acorn Brockley team recently helped me sell my flat and more importantly helped me stay sane during a turbulent time in the property market. Continual interest rate hikes, combined with last year's fateful mini-budget statement did little for my nerves. The fact that I also live abroad and had to oversee the sale of my Brockley property remotely also added another layer of complication to the process, but with regular and straightforward online communication and phone calls this wasn't a problem. I appreciated that I was kept updated on viewings via SMS, and received feedback forms afterwards. Special shout-out to Jamal for being my ally throughout - he always knew it would work out, and it did.
Thank you Vivienne for taking the time to post a great review, we appreciate it ! Karen Hedges-Acorn Customer Services
5/5
GoogleWe have had a nightmare sale (12 months between offer accepted and completion with a host of dramas in between) and Dammy and Brendan at Acorn have been great throughout - always contactable, supportive and diligent. Glad it's all over but they did really well throughout.
Super ! Thank you Sam, your comments are well received . Kind regards Karen Hedges-Acorn Customer Services
5/5
GoogleSelling through Acorn was a great experience. I felt well looked after from start to finish. The team was amazing, very patient and always helpful throughout the process and always available to speak to if needed. They helped the sale go through very quickly. I would strongly recommend the Brockley branch. Special thanks to Ross Reed, Jamal Wheelan and Brendan Kennedy. Les
Thank you for leaving us a 5* review. We are really happy that you were pleased with the service you received and if we can help further please do let me know. Thanks. Karen Hedges - Customer Relations Manager
5/5
GoogleWe recently sold our property with Acorn and the service was great from beginning to end. We dealt with Brendan initially and then Dammy for the viewings who were both excellent but it was Jamal who navigated us through the majority of the sale process. Jamal was professional and communicative throughout and worked tirelessly to get our sale over the line, making sure we were always updated and understood each step of the process. He was always available to speak to and discuss any concerns we had, offering sound advice throughout. We felt in safe hands with Acorn and would definitely recommend them and particularly Jamal to anyone in the area selling. Thanks again!
Thank you Elizabeth for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Brendan and Dammy. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
TrustpilotThe Service we have received from the…fantastic
The Service we have received from the Acorn staff at the Strood office has been fantastic through out on our Sale and purchase of our new home. so much so that we are using Acorn to Sell a late family members home, and again the staff at the Welling branch have been so helpful
Thank you Georgina, that sort of feedback is so nice to hear! we are glad your experience was a positive one,Best Wishes Karen Hedges Acorn Customer Services
5/5
TrustpilotThe Service we have received from the…fantastic
The Service we have received from the Acorn staff at the Strood office has been fantastic through out on our Sale and purchase of our new home. so much so that we are using Acorn to Sell a late family members home, and again the staff at the Welling branch have been so helpful
Thank you Georgina, that sort of feedback is so nice to hear! we are glad your experience was a positive one,Best Wishes Karen Hedges Acorn Customer Services
5/5
TrustpilotKatlyn is very supportive
Katlyn is very supportive. She gave me regular updates and always followed up on any issues. She remained very positive and was determined for the sale to go through. Amelia, who is a colleague of Katlyn was also very helpful. I really do hope that their hard work is recognised by others. They are amazing.
Thank you Ursula for a fantastic review for Katlyn , Amelia and the Acorn team at Blackfen. We are delighted that you are happy! Kind regards Karen Hedges Acorn Customer Services
5/5
TrustpilotKatlyn is very supportive
Katlyn is very supportive. She gave me regular updates and always followed up on any issues. She remained very positive and was determined for the sale to go through. Amelia, who is a colleague of Katlyn was also very helpful. I really do hope that their hard work is recognised by others. They are amazing.
Thank you Ursula for a fantastic review for Katlyn , Amelia and the Acorn team at Blackfen. We are delighted that you are happy! Kind regards Karen Hedges Acorn Customer Services
5/5
TrustpilotLouise was reassuring & helpful
Louise was reassuring & helpful throughout the whole process - couldn’t fault her at all! Thank you for everything, we feel really lucky to have moved in so quickly from putting in an offer.
Thank you Ella, That is a great review for Louise at Acorn Bexleyheath, thank you for taking the time to post. Kind regards Karen Hedges-Acorn Customer Services
5/5
TrustpilotLouise was reassuring & helpful
Louise was reassuring & helpful throughout the whole process - couldn’t fault her at all! Thank you for everything, we feel really lucky to have moved in so quickly from putting in an offer.
Thank you Ella, That is a great review for Louise at Acorn Bexleyheath, thank you for taking the time to post. Kind regards Karen Hedges-Acorn Customer Services
5/5
TrustpilotAcorn - Louise King ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
We had sold our house with another agency summer last year, that fell through after months of delays and messing around. We had met Acorn before and parents had recently sold with them with no issue, so we called and they agreed to take us. With the mortgage rates going crazy as we went to market so things were slow, then Christmas...even slower. January, they hit the ground running and arranged some viewings, we got an offer and things went from there. We needed a quick sale as our mortgage offer on our new house would expire and with the help of Louise we actually completed a week sooner than our deadline. It was tough and im sure Louise is pleased to see the back of me, but we are forever grateful to Acorn and Louise for all your efforts and hard work! Will use Acorn again and will recommend to everyone!
Thank you so much Stacey for a lovely review. We really appreciate the recommendation. Best wishes Karen Hedges
5/5
TrustpilotReally helpful
Really helpful, professional and proactive. Well done to Richard, Max and the team at Catford.
Super ! Thank you David, we really appreciate a great review for our Catford Office. Best wishes, Karen Hedges Acorn Customer Services
4/5
TrustpilotWe have had a tricky time with Acorn
We have had a tricky time with Acorn. We moved between branches after not being happy with the poor service and communication levels. However after moving we had a brilliant relationship with Harrison White in Dulwich. His communication was excellent and he kept us up to date with viewings and feedback. Finding someone you can trust is key when selling your home and we felt we had this with Harrison.
Thank you for your feedback. I am sorry there were difficulties at first but pleased that we were then able to offer the service we pride ourselves on and what you would expect from Acorn. Kind regards- Karen Hedges Acorn Customer Services
4/5
TrustpilotWe have had a tricky time with Acorn
We have had a tricky time with Acorn. We moved between branches after not being happy with the poor service and communication levels. However after moving we had a brilliant relationship with Harrison White in Dulwich. His communication was excellent and he kept us up to date with viewings and feedback. Finding someone you can trust is key when selling your home and we felt we had this with Harrison.
Thank you for your feedback. I am sorry there were difficulties at first but pleased that we were then able to offer the service we pride ourselves on and what you would expect from Acorn. Kind regards- Karen Hedges Acorn Customer Services
5/5
TrustpilotFantastic first time buyer experience!
We just completed and moved into our first property in Forest Hill and have been so impressed with Adam at Acorn Sydenham during the whole buying process. Adam was amazing from day one - arranging 5 viewings in an afternoon and even giving me a lift in between a couple of properties. He was friendly and amicable but also knowledgeable on the properties shown and if unaware of something, always jotted notes down to check and respond later. When we chose a favoured property he was very flexible when we wanted to arrange second and third viewings. Through the whole process he was always organised and very responsive, providing valuable guidance and advise where needed, communicating swiftly with the seller with any clarifications we needed. From initial interest all the way through to completion he really went above and beyond for us, making our buying experience very pleasant. Adam is a great ambassador for Acorn and we would now 100% recommend Acorn after the top notch service provided to us.
That's brilliant Colin, thanks so much for a great review. Glad you were happy! Kind regards- Karen Hedges- Acorn Customer Services
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The Trusted Agent 2026 results for Acorn, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Bexleyheath (Baynes House) has the most, with 509 reviews rated 3.4 out of 5, followed by Bexleyheath with 493.
The 15 Acorn offices, by town:
Yes. In The Trusted Agent 2026 awards, London won Gold and London won Trusted Agent.
