Acorn reviews

★★★★★ 5/5

Google

We had a fantastic experience with Festina. She showed us several properties at the beginning, and even when we decided to look elsewhere for a while, she followed up brilliantly and introduced us to a new property which is now our current home. Festina was extremely professional, kind, and supportive throughout the entire process. She offered great advice from start to finish and maintained excellent communication at every stage. We always felt listened to and well guided. Thanks to her dedication, we found a home we truly love. We couldn’t be happier and can’t thank her enough for all her help. Highly recommended!

Miguel · 20 December 2025

★★★★★ 5/5

Google

Festina at Acorn Grove Park was incredibly helpful throughout both the sale and purchase of my home. The process was particularly complicated at times, but she remained professional, proactive, and supportive throughout. Her clear communication and commitment to keeping things moving made a stressful situation much easier to manage, and she's also fun and easy to chat with - which always makes a difference to me. I’m very grateful for her help and would highly, highly recommend her.

Maria · 23 December 2025

★★★★★ 5/5

Google

I recently had the pleasure of dealing with Jade for a house viewing, and I couldn’t recommend her more. She is extremely friendly, kind, and professional, which made the whole process much easier and more enjoyable. Jade always replied quickly to my emails, and whenever I had a question, she explained everything clearly and helpfully. Overall, Jade made the experience smooth, and I’m very grateful for her support. Thank you very much Jade!

Patricia · 16 October 2025

★★★★★ 5/5

Google

I had such a positive experience with Acorn Grove Park, thanks to Louise and Asiah. They were both professional, friendly, and supportive throughout the whole process of buying and selling, making everything feel smooth and stress-free. Their communication was excellent, and I really appreciated the care and effort they put in. I’d highly recommend Acorn you’ll be in great hands!

Daniela · 16 October 2025

★★★★★ 5/5

Google

From start to finish, Ms. Festina Gashi was an exceptional support and advisor. She guided us through every step of the process, always ready to explain what to do and how to do it. She made sure all our questions and concerns were answered promptly and clearly. Highly recommended!

Julita · 16 November 2025

★★★★★ 5/5

Google

Acorn supported the sale of my house from the moment of estimation through to the final sale. I was given updates regularly and most importantly to me, offered support and resolutions to keep things moving. When I felt overwhelmed or out of my depth with selling the house, I felt safe knowing they had my best interest at heart. Although they act professionally, you also feel a personal touch when communicating with them. I cannot thank Festina and Taylor enough for their help and support and I highly recommend using Acorn if you want an easy sale.

Tina · 18 October 2024

★★★★★ 5/5

Google

Would not be in my new hoke without these guys!! We had a fair few blips but I think any issues with what information was being shared rather than the Acorn team themselves.. they helped hurry things up when there seemed like no good reason for delays and were so friendly, flexible and helpful regards viewings and with contractors doing quotes etc..added bonus that our property was so close to the office.. festina and Taylor- thank you! I know my girl would definitely rate you Festina too as she felt comfortable enough that she would have done the 'measuring' visit on her own with you.. thank you sooo very much! As an aside, the linked survey people were great but I'd not use the associated legal people ever again for anything..expensive and not particularly helpful; I think even they were surprised it was taking so long Would happily recommend Festina and team to anyone and would use again if needed (tho after this last nightmare I hope never to do it again!! Nice place to be forever tho 😁)

Esther · 12 August 2024

★★★★★ 5/5

Google

Selling with Acorn Estate Agents was a great experience. The team was professional, responsive, and kept me informed at all stages. I’m very happy with the results and I highly recommend them. Thank you.

Sonia · 23 December 2025

★★★★★ 5/5

Google

Festina and Taylor at Acorn Grove Park are absolute stars. After being on the market for 4 months with a well-known "premium" brand Estate Agent, a friend who sold their flat in the same block through Acorn advised me of how good they were - I came off and went on with Acorn GP - best thing I ever did. They sold my property in a few weeks, the standard of viewers (in terms of people ready to go, people looking specifically in the area, and the type of people who would want a property like mine) were nailed on. I really advise using them if you are selling in Grove Park. Festina (and Taylor) have been exceptional at chasing throughout the whole process, have remained in touch with both solicitors throughout the process and made what could have been an exceptionally stressful move much more pleasant - Festina is always positive, proactive and noticeably always super cheerful, which I think deserves a massive shout out, especially in comparison to other agents I had dealt with before Acorn came on board. I don't doubt everything above contributed to how quickly they sold my flat for a price I was really happy about. 10/10.

Oliver · 15 May 2024

★★★★★ 5/5

Google

I had a very good experience with Acorn since buying the property till renting. Festina and Jade were extremely professional and helped us throughout the process. I would definitely recommend Acorn for your service.

Shan · 13 December 2025

★★★★★ 5/5

Google

I recently had a great experience with Festina. Festina was highly professional from the viewings until completion. She kept me in the loop at every step and made the whole process feel effortless! Thanks

Olumide · 13 December 2025

★★★★★ 5/5

Google

Festina is amazing! She is so professional and goes above and beyond for everything you need. She is is such a safe pair of hands to guide you through an impossible process. She's quick to respond and is knowledgeable and reassuring. My only regret is that we didn't list our house through Acorn. If you're selling or buying in South East London, Acorn Grove Park is shoulders and heads above the rest! Ask for Festina! You won't be disappointed!!!

Shannon · 13 May 2024

★★★★★ 1/5

Google

Story time! We paid a reservation fee of £2,000 for a new build property at a really good price, a bit under the property price. After a few weeks, we had our buyer pull out but managed to find another buyer for our property within a week. Apparently, this was not what the developer had wanted and the estate agent sneakily relisted our property again. This company is full of lies and deception. Please save yourself from it! Finding someone in a week was apparently not enough and we were too slow. Turns out.. Another buyer managed to get the property that we wanted at a higher price - £25k more and we only found out after a week of no replies from this estate agency - we were not quick enough apparently. They offered us another property which was not what we wanted. Bearing in mind, we had reserved this property!!! We decided to fight for our reservation fee back as at no point in time did we ever pull out or wanted to back out. We emailed Acorn and they said they would ask the developer for us. A week of emailing from our solicitor to the developer, it turns out the developer never had our £2k deposit and it was in fact always with the estate agent. GET THIS! Acorn was in fact CC’ed in all those emails. Silence from Acorn but they guiltily gave back our reservation fee back. How embarrassing! There were so many red flags, and we literally went through so much to try and exchange. We kept them in the loop but they were very slow in their replies and it seemed like they were sabotaging us. They wanted a fatter share of the sale! They kept on lying to us and the dates that they gave were all untruthful, they kept stating that we were too slow and that the house was already done but this was a lie. We visited the development many times to see and it did not add up. I hope no one ever goes through the experience I went through! AVOID!!! P.s we’ve driven past the development and in hindsight we are so glad that we did not buy the house. The developer messed up on many things.

Michelle · 13 April 2024

★★★★★ 5/5

Google

Both Taylor and Festina have been superb when dealing with for selling my house in Grove Park. Taylor managed to secure me an offer at asking price within 48 hours of it going on the market (he also had 7 more viewing lined up for the following day too) . Both have offered continuous clear communication ever step of the way. I would absolute recommend Taylor & Festina at Acorn if you're thinking of selling your house in this area. 10 out of 10, thank you

Rebecca · 14 March 2024

★★★★★ 5/5

Google

Really great experience with Acorn. From the first viewing with Festina, everything went really smoothly with our purchase. We asked for a second viewing so we could take some measurements and make sure the house was going to suit our needs. I expected to be rushed (since it was a Saturday and obviously would be a busy time), but Festina made it feel like no trouble at all and we were able to do what was needed, she just sat and waited. Communication was great throughout, and we received regular updates from them. I would definitely recommend Acorn. Thanks very much!

Angela · 13 February 2024

★★★★★ 5/5

Google

Festina and her team worked tirelessly to sell my property - regularly chasing solicitors etc. to keep moving at pace. Regular communications/updates made the process seamless. I would definitely recommend :)

Emma · 27 November 2025

★★★★★ 5/5

Google

I had an outstanding experience working with Festina from Acorn, Grove Park. From start to finish, she was professional, responsive, and truly went above and beyond to make the process smooth. Festina took the time to understand my needs, provided clear guidance at every step, and always made me feel supported. I’m so grateful for Festina's guidance and would happily recommend Acorn to anyone looking for a caring, trustworthy agent.

Huong · 13 December 2025

★★★★★ 5/5

Google

Charlie Ghirardo was amazing though out the whole process. The process itself of purchasing a property can be very daunting as you do not know what challenges you may face along the way however, Charlie ensured that he was there to answer any questions I had along the way and responded to my emails/called me seconds after the email was delivered. I would definitely recommend Acorn to friends and family looking to buy a property. 10/10 for the service I received! Thanks Charlie :)

Jasmine · 13 June 2023

★★★★★ 5/5

Google

I have just bought a house for me and my family through Acorn (Grove Park) Maisie Anderson was exemplary throughout, quickly facilitating any enquiries and requests, and handling the process brilliantly. The many delays and frustrations in the (unfortunately lengthy) conveyancing process due to blunders by legal teams and lenders alike were dealt with by both Maisie & the branch with patience, professionalism and above all good cheer! I can't thank you guys enough, for making this happen for us. Remy

Remy · 13 June 2023

★★★★★ 5/5

Google

We cannot recommend Acorn at Grove Park highly enough, they have been very professional, kind and supportive throughout our recent journey selling our property with them. We have not moved home for many years and they have guided us through each step of the process, which we have found difficult to navigate at times. As per the previous review we too were buying a New Build and had to meet deadlines, they were able to support us through this too. All of the team were approachable, easy to contact and always responsive. Daniel was helpful and professional when we first sought a valuation, Leon, what a star with the viewings and negotiation on price (achieving over the asking price), we are sure your very dapper appearance also helped. Thank you 😎. Charlie…..what can we say that has not previously been said on other reviews ! You truly are amazing 🤩, what an amazing asset you are to Acorn, we hope they appreciate what a gem they have in you. Words could never thank you enough, for your professionalism, patience, help and kindness. We will miss ringing you !! 😂 We highly recommend all the Team. Well Done and Heartfelt Thanks. 😇

FRED · 13 June 2023

★★★★★ 5/5

Google

Both Festina and Taylor were fantastic. Professional throughout they coordinated well, kept me informed at all points and were available to call whenever I needed, either available almost immediately or via a call back. My own onward purchase took a very long time and throughout it they kept the momentum going. Email communications were also on point.

Bianca · 29 May 2024

★★★★★ 5/5

Google

I had a wonderful experience renting a house through The Agency of Acorn. A special thank you to Karthiga, who was absolutely amazing throughout the entire process. She was incredibly helpful, responsive, and made everything so easy and straightforward for us. Her professionalism and friendly approach made the experience smooth and stress-free. Highly recommend both the agency and Karthiga for anyone looking to rent!

Ryan · 17 May 2025

★★★★★ 5/5

Google

We've been looking for the right property for almost an year when we met Daniel from Acorn Grove Park. After loosing one property that we had thought was for us, he was beyond measure helpful in finding us an even better house. We are very happy and grateful for the property we are purchasing now and Daniel and his team have been the best help we could have had in this time. Thank you Acorn Grove Park!PositiveResponsiveness, Quality, Professionalism, Value

Arnold · 27 August 2022

★★★★★ 5/5

Google

Festina was excellent to deal with, extremely helpful and managed the whole process efficiently. Followed up all questions quickly and we always felt she was fully in control of the process. Festina was very professional and friendly, would highly recommend.

Mateusz · 26 January 2025