Trusted Agent profile

Acorn reviews

4.7

★★★★★ Excellent

180 reviews across 1 platform

278-280, Kirkdale, London SE26 4RS

Acorn's London office at 278-280 is rated 4.7 out of 5 across 180 reviews on 1 platform, including 180 Google reviews rated 4.7. Checked 9 October 2026.

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4.7 / 5

180

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

I had a great experience with Acorn Estate Agents in Sydenham. The team were professional, efficient, and made the whole process smooth and stress-free. Communication was clear throughout, and everything was handled in a timely manner. A special thank you to Reece and Harrison, who were both extremely helpful, knowledgeable, and proactive. Their hard work and support really stood out and made a big difference.

Explosive · 16 February 2026

Agent replied · 16 April 2026

Dear Explosive Mma We greatly appreciate your 5-star review and the time you took to share your experience with Reece and Harrison. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Just wanted to leave a review to show the amazing customer service I received while looking to buy a home in Sydenham. Both Harrison and Reece were incredibly helpful and knowledgeable and highly professional in helping my search and would use Acorn again any day.

Maxwell · 16 February 2026

Agent replied · 16 April 2026

Dear Maxwell Harris We greatly appreciate your 5-star review and the time you took to share your experience with Harrison and Reece. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Having completed on our flat yesterday, I can say that the whole process wouldn’t have been as smooth if it wasn’t for Harrison and his team. The professionalism, the care and the attention to detail from the whole team made ir so that, getting on the property ladder, was an easier process than the one we anticipated. Thank you to everyone and, if/when it comes time to sell, we’ll surely get in touch!

Henrique · 16 March 2026

5/5

Google

Recently I’ve been looking to buy a property and had the pleasure of dealing Hannah she’s an excellent agent gave me really good advise listens to what I want I’ve ended up finding my dream home and that’s all thanks to Hannah and Harrison at Acorn. Would recommend using these agents if your looking to buy or sell!

Izzy · 13 September 2025

Agent replied · 12 November 2025

Hi Izzy Taylor! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Care Team

5/5

Google

I went on a viewing with a friend last week to give him a second opinion on a rental property he was viewing. But I must say that the service we received from the agent Jack Dawkins was exceptional. Any questions we had on the area was answered promptly leaving no room for any doubts on our end. This lead to my friend going ahead and formally making the offer for the premises and he was very pleased with the results. I would definitely come through to acorn and use your services as i plan on moving houses next year. If it’s Jack as my agent then that’s a bonus. Generally speaking the experience I saw first hand from the company was fantastic, I would easily recommend Acorn to take care of anyones relocation journey for anyone who wants a smooth service when looking for a new property.

John · 13 October 2024

Agent replied · 10 November 2024

We’re thrilled to hear about your positive experience with Jack! It’s great to know he provided exceptional service and helped your friend move forward with the rental. We can’t wait to assist you with your future move. Thanks for recommending Acorn!

5/5

Google

Harrison, Hannah and Katie were all very supportive throughout the sale. There were a few issues during the process, but they were quick to respond, very reassuring, and communicated clearly at every stage.

Debbie · 16 February 2026

Agent replied · 16 April 2026

Dear Debbie Kimou, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Google

First time using Acorn, a friend recommended them and I’m glad they did..great service from start to finish. Hannah Hornsby was a pleasure to work with and made the viewings a piece of cake, great communication and very professional…she is a star ⭐️

Fiona · 13 September 2025

Agent replied · 12 November 2025

Hi Fiona Reed! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Care Team

5/5

Google

I had a fantastic experience with Hannah from start to finish. She was professional, friendly, and incredibly efficient throughout the entire process. Communication was excellent, she kept me updated at every stage and were always quick to respond to any questions. What really stood out was her honesty and genuine effort to make everything as smooth and stress-free as possible. She understood exactly what I was looking for and went above and beyond to help me find the right place. I couldn’t be happier with the service I received. Highly recommended to anyone looking for a reliable and trustworthy estate agent!

Mollie · 16 December 2025

Agent replied · 16 April 2026

Dear Mollie We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

We have received excellent service from the team, particularly Charlie Herbert, who was very professional and informative during our viewing. Lizzie Chin, who is supporting our property search, has been very proactive and helpful, especially considering we have a number of requirements that need to be met. We look forward to continuing to work with the team. I'd definitely recommend them.

Joanna · 11 October 2024

Agent replied · 10 November 2024

Joanna, we’re thrilled to hear about your positive experience! Our team, truly aims to provide exceptional service. Your recommendations mean a lot to us. We’re excited to assist you further in your property search!

5/5

Google

Festina Gashi was very helpful with the letting of my property in Sydenham. As a landlord living 160 miles from the property, having a reliable local agent was vital. She and her colleague were very quick to show the house even before its renovation. As a result, there was no delay in getting my new tenants into the property as soon as it was ready. Festina held on to my house keys so that the builders and gardener could gain access. That made life so much easier for me.

Charlotte · 16 September 2023

Agent replied · 12 June 2024

Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let us know. Thanks. Customer Services

5/5

Google

Blake Kingston is the guy you want when you need help. There was a tenant leaving who incurred a debt with EDF and EDF disconnected the gas supply to the property. It proved almost impossible to get it reconnected - hours of phone calls, e-mails and messages over three weeks did not work. (Avoid EDF if you can). Blake provided an enormous help and managed what I was unable to achieve. He also provided competent advice and help with several other issues - I cannot praise him high enough!

Peter · 13 June 2023

Agent replied · 12 June 2024

Thank you Peter for a wonderful review, we are delighted you were pleased! Karen Hedges- Acorn Customer Services

5/5

Google

The last 9months trying to sell our house and buy a new property have been stressful to say the least, after losing our firsts buyers Nelly took over the sale of our house, since then there have been many more hurdles, dealing with incompetent solicitors being the most stressful. Nelly has been brilliant from the beginning taking on as much as she can to alleviate the stress from us and going above and beyond to get us to exchange. Thank you Nelly! Heather & Reece

Heather · 13 June 2023

Agent replied · 12 June 2024

Thank you Heather for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Nellie and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Really pleased with our recent dealings with Acorns Sydenham. Nellie was the agent who did the viewing on a property I was interested in and was so accomodating that she made time for my husband to see it late in the day on the same day. After this she's been looking out for properties suited to us given our criteria. The office is also responsive and friendly whenever I call and quick to respond to queries. As a first time home buyer I've had to go around a few agents so far and Acorns Sydenham, particularly Nellie, have outshone the rest. Thank you for your services!

Aisha · 13 June 2023

Agent replied · 12 June 2024

Thank you Aisha for leaving us a 5* review. We are really happy that you were pleased with the service you received from Nellie and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

We just completed and moved into our first property in Forest Hill and have been so impressed with Adam at Acorn Sydenham during the whole buying process. Adam was amazing from day one - arranging 5 viewings in an afternoon and even giving me a lift in between a couple of properties. He was friendly and amicable but also knowledgeable on the properties shown and if unaware of something, always jotted notes down to check and respond later. When we chose a favoured property he was very flexible when we wanted to arrange second and third viewings. Through the whole process he was always organised and very responsive, providing valuable guidance and advise where needed, communicating swiftly with the seller with any clarifications we needed. From initial interest all the way through to completion he really went above and beyond for us, making our buying experience very pleasant. Adam is a great ambassador for Acorn and we would now 100% recommend Acorn after the top notch service provided to us.

Colin · 13 June 2023

Agent replied · 12 June 2024

Much appreciated Colin, thank you for taking the time to post . Karen Hedges- Acorn Customer Services

5/5

Google

Would highly recommend Harrison White from Acorn estate agents, always had time for us and made us feel as ease during the whole process

Liam · 13 October 2025

Agent replied · 12 November 2025

Hi Liam Burke! Thanks for your feedback, our team love getting reviews through. It's fantastic … More

5/5

Google

Acorn Sydenham were great throughout my sale. I couldn’t recommend Adam at Acorn more. He was reliable, responsive and completely supportive. As a first time buyer he patiently explained anything I didn’t understand. It was great to feel like I had an ally when the solicitors were dropping the ball and not getting back to me. Adam went above and beyond to make sure that the sale kept moving and that I was happy. Thanks again!

Freya · 13 June 2023

Agent replied · 12 June 2024

Thank you Freya, that's very kind of you to leave such a favourable review. It is really welcomed ! If there is anything further we can do to assist, please do get in contact. Kind regards - Karen Hedges Adorn Customer Services

5/5

Google

Review for Jack Dawkins @ Acorn Estates Sydenham. Jack is such a friendly, professional & efficient agent. From the first viewing Jack took us to , he noted our requirements & found us the perfect rental. It was a very quick turnover for us & Jack guided us through the process brilliantly. He was reassuring, informative & helpful. He kept in touch throughout the arduous referencing process too. We would highly recommend Jack & Acorn Sydenham & will definitely be sticking with them if/when we need to move in the future. Lynn & Solomon ( New Penge residents )

Lynn · 18 November 2024

5/5

Google

I had a really great recent experience with Joe and the team at Acorn Sydenham. The customer service was excellent and I felt my needs were listened to when assisting with my recent property search. Unfortunately I found a property in a different area but wanted to thank the team for all your hard work.

Jane · 27 July 2024

Agent replied · 10 November 2024

Dear Jane Kiff Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Hannah was amazing, she helped me through the entire process with clear communication and frequent updates. Will definitely use Hannah in the future!

Georgia · 13 September 2025

Agent replied · 12 November 2025

Hi Georgia Sharman, Thank you for the great review of our Acorn Sydenham team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team

5/5

Google

I was very happy with Jack he is very calm, polite and a patient person, he never gave up on me after Declining most of the houses he just continued to contact me whenever he had some houses on the market. That was very kind of him and he was advising me well. I do appreciate the time I had with him while seaching for a house to stay for months. Well done Jack much appreciated . Greetings from my family.

Jessy · 8 November 2024

5/5

Google

There are no words to describe how happy i was with Acorn especially Jack Rampling and Caroline cooper regarding the sale of my property. From the beginning, Jack was professional, pleasant and very easy to deal with. He took care of everything. He managed to get us a fantastic offer and even though the sale took longer due to solicitors, they always kept us in the loop. All i can say is that Jack and Caroline are an asset to Acorn and without them the process would have been very different. They don't just stop once the property is sold, once the legals start, the after service was fantastic, that's where Caroline was Amazing. Great service and a pleasure to deal with. First class service. Thank you Jack.PositiveResponsiveness, Quality, Professionalism, Value

Anonymous · 27 August 2022

Agent replied · 26 August 2024

Thank you Suraiya for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Jack and Caroline. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

When I had to rent again our flat in Sydenham, I did a long search and I talked and ‘interviewed’ some of estate agent that are operating in Sydenham and SE London. I choose Acorn, not because were particularly cheap but above all because Jack Cuthbert was very enthusiast and with a can-do attitude. As we were out of the country during the pandemic Jack went above and beyond to accommodate us, to make sure that the flat was in good order, liaised constantly with us to update on the progress up to the day of the moving for the new tenants. I would just recommend that you double check the bill as some mistakes were done in the office and a bill was charged twice. However, the bill was promptly amended. I would highly recommend Acorn and Jack for rental.PositiveResponsiveness, Quality, Professionalism, Value

Sabrina · 13 June 2022

Agent replied · 12 June 2024

Thank you Sabrina for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Jack and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

There are no words to describe how happy i was with Acorn especially Jack Rampling and Caroline cooper regarding the sale of my property. From the beginning, Jack was professional, pleasant and very easy to deal with. He took care of everything. He managed to get us a fantastic offer and even though the sale took longer due to solicitors, they always kept us in the loop. All i can say is that Jack and Caroline are an asset to Acorn and without them the process would have been very different. They don't just stop once the property is sold, once the legals start, the after service was fantastic, that's where Caroline was Amazing. Great service and a pleasure to deal with. First class service. Thank you Jack.PositiveResponsiveness, Quality, Professionalism, Value

Suraiya · 13 June 2022

Agent replied · 12 June 2024

Thank you Suraiya for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Jack and Caroline. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Couldn’t recommend Harrison enough gave me great advice and went above and beyond for me

Tommy · 13 October 2025

Agent replied · 12 November 2025

Hi Tommy Beard! Thank you for the amazing review and star rating! All the best, Customer Care Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Acorn's Google reviews

Questions about Acorn

How many reviews does Acorn have?

Acorn's London office has 180 reviews across 1 platform: 180 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Acorn's rating?

Acorn is rated 4.7 out of 5 across all 180 reviews, and 4.7 out of 5 on Google from 180 reviews, checked 9 October 2026.

Where is Acorn's London office?

Acorn, 278-280, Kirkdale, London SE26 4RS.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.