Trusted Agent profile
★★★★★
180 reviews across 1 platform
278-280, Kirkdale, London SE26 4RS
Acorn's London office at 278-280 is rated 4.7 out of 5 across 180 reviews on 1 platform, including 180 Google reviews rated 4.7. Checked 9 October 2026.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleExcellent service and it was a pleasure to work with Adam throughout. Adam was professional, knowledgeable and helpful during our purchase and was always on hand to answer questions. Would have no hesitation in recommending Acorn as a result, and would use them again.
Thank you Nick, thats a great review for Adam and the Team and much appreciated! Kind regards- Karen Hedges Acorn Customer Services
5/5
GoogleTaylor was very efficient and proactive throughout what became quite a long drawn out process. Kept the chain moving despite many complications (not due to Acorn) and fortunately all his hard work paid off and all worked out well.
Hi Sean, thank you for taking the time to share your positive experience with us! We're thrilled to hear that Taylor was able to navigate through the complexities and ensure a successful outcome. We appreciate your kind words and hope to continue exceeding your expectations in the future.
5/5
GoogleAs a buyer I can thoroughly recommend the staff at Acorn Sydenham and especially Jack Rampling, the Sales Manager. He guided a very difficult, long-running and complex sale through to completion with professionalism, patience and good humour, regularly going above and beyond the call of duty to keep the sale on-track.PositiveResponsiveness, Quality, Professionalism
Thank you Dave for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Jack and hope you will be very happy in your new home. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleI’ve been out with Harrison & Hannah in the Sydenham branch. Both making the process very smooth from start to finish! Thank you for your help it is appreciated.
Hi Max Brickstock, Thank you for taking the time to review your recent experience with our Acorn Sydenham branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
5/5
GoogleJack is an absolute legend of a human. We spent weeks looking for a place and Jack showed us places and kept it professional, but there is an air of casual that makes the search relaxing. He was with us every step of the way. Can't recommend him and the team enoughPositiveResponsiveness, Quality, Professionalism, Value
Thank you Kamil for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Jack and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
1/5
GoogleAcorn Sydenham = Unprofessional. I had an appointment to see a property, and no one showed up. I waited for 45 mind and left. I called the office twice during that time and they assured me that they will call back. But no one did. I sent an email back saying this happened. But no response either. Absolutely horrible attitude towards a client. And then absolute silence and no ownership of mistakes.
Hi Alexander, we are truly sorry to hear about your experience with our Sydenham office and for the delay in responding to this review. We have investigated and can see that the staff member you were meeting had a personal emergecy that meant that he was away from the office. Your appointment should have been cancelled and so can only apologise that there was a internal miscommunication that meant that this didnt happen. We can see that the staff member did apologise to you but his apology was not accepted by you, which is shame given the circumstances. That said, it shouldn't have happened and we apologise and thank you for raising the issue with us. Good luck with your property search.
5/5
GoogleI was recently shown around for some viewings with Harrison, he was really helpful in my search giving the right advice and being both professional and friendly!
Hi Luca Frediani, Thank you for taking the time to review your recent experience with our Acorn … More
5/5
GoogleWe recently bought a property in Peckham - we had the pleasure of Harrison & Brandon helping us through the process who were faultless. Cannot recommend enough!
Dear Matt King We greatly appreciate your 5-star review and the time you took to share your … More
5/5
GoogleHarrison & team were great in managing our sale process. Very responsive and helpful in pushing through the sale at speed and through various obstacles. Thanks v much Dom & E-J
Hello Dominic O'Carroll Thank you for your review! We love to receive positive reviews after customers … More
5/5
GoogleEntirely recommend this agency. Jack Cuthbert was super friendly and helpful and found us lovely properties to look around really quickly. He listen to our requirements and was super quick at replying to emails and calls. He made the whole experience really stress free and found the perfect property for us. Thanks Jack!
Thank you Cinthia for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Jack. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
1/5
GoogleI felt completely cheated. Josh was very uncommunicative. I made an offer and I only found out that it was rejected by looking in Rightmove. It said Sold STC. When I contacted Josh he said that the offer was rejected and an email should have been sent. As a woman I felt bullied. Really bad communication and customer service.
Dear Ms Sanchez. I know that you have been in discussion with the Branch Manager on this but I am sorry that you feel cheated. Your offers were submitted to our vendor including your "final" offer, however these offers were not accepted by our vendor, who accepted a higher one. I am sorry that you did not receive an email notification of this before seeing the property listed on Rightmove as SSTC, however we did post confirmation letters that your offers had been rejected. If I can help further, please feel free to contact me. Andrew Roberts - Customer Relations Manager (andrew.roberts@acorngroup.co.uk)
4/5
GoogleWorking with Jack Rampling was reassuring. He was professional and responsive from the very first viewing. Jack was very helpful in nudging the other party when necessary to ensure that everything was processed efficiently, and he has continued to be supportive in tying up loose ends and that is very much appreciated.
Thank you Anish for taking the time to provide us with a review of your experience. I am really pleased that you were generally happy with the service you received from Jack but would love to know how we could have achieved 5 stars! If you have a minute, perhaps you could drop me an email at andrew.roberts@acorngroup.co.uk. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleWe have dealt with Acorn estate agent in Sydenham for the past few years and can not thank them enough for their continued professional, honest and genuine approach when dealing with their clients. In particular I have had the pleasure of dealing directly with both Charlie and Joe, they have both been so accommodating and helpful with all dealings of our property rental. I would definitely recommend Acorn estate agent to anyone who is looking to work with a good honest estate agency.
5/5
GoogleWe had the pleasure of dealing with Adam Priscak whilst searching for a property. Adam was extremely helpful and knowledgeable. Although we ultimately didn’t purchase through Acorn, our experience was still fantastic. Thank you!
Thank you Kate for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Adam and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
Googlea sale of our property. Whilst the sale didn't eventuate due to difficult market conditions, we were really impressed with Acorn. In particular we enjoyed working with Taylor, appreciating the professionalism he showed (particularly around working with us during a difficult time after a death in the family) and the time he shared with us discussing market trends and our sale options. Without doubt we will reach out to Acorn again in future if/when looking to sell our property.
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received. Thanks. Customer Services
5/5
GoogleTaylor and his team recently handled the sale of my flat. They were highly professional and competent to deal with and I would have no hesitation in recommending him when choosing an agent.
Thank you David for posting such a wonderful review for Taylor and the Team at Sydenham! We are delighted you were happy with the service your received. I will be sure to pass on your comments. Best Wishes Karen Hedges- Acorn Customer Services
5/5
GoogleI have recently rented a property via Acorn. The experience was extremely positive thanks to the hard work and assistance from Jack Cuthbert. Services were very professional with fast turn around to my queries. I cannot commend Jack enough for the help & assistance I have received.PositiveResponsiveness, Professionalism
Thank you S P for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Jack and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleReally appreciate all of Acorn's help throughout the buying process. Adam and Taylor were amazing and managed to get us over the line before Christmas. Couldn't be happier - thank you again!
Thank you Jetta for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Adam and Taylor and hope you have a great Christmas in your new home. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleI moved into my brand new place a week ago and couldn't be happier with the help I saw from Acorn - and Adam Priscak in particular - along every step of the process. Adam approaches his work with grit, patience, and warm professionalism. He went above and beyond to address any concern I had - even though I badgered him on a daily basis. He didn't make me feel like yet another property buyer. He made me feel like a friend.
Thank you Yann, a lovely review. Most appreciated. Karen Hedges- Acorn Customer Services
5/5
GoogleBilly Deverson is an excellent Estate agent and ensured the sale of our home went smoothly. He continued to follow up the sale right upto completion and I highly recommend him
Thank you Darren for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Billy and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleJack and the lettings team have been amazing. I never thought I'd be able to let my flat so quickly given Christmas was just around the corner. They have been quick to respond to every question and action required.PositiveResponsiveness, Quality, Professionalism
Thank you Sara for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Jack and his colleagues. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleWe highly recommend Jack Rampling. Jack was outstanding! He was extremely professional, helpful and supporting throughout the whole process. He kept us informed every step of the way, always answered our enquiries promptly and was a joy to work with.
Thank you Anthony for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Jack and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleAdam was really patient, professional and helpful in the sale of my flat. Nothing was a challenge to him and he provided valuable advice and suggestions throughout the process.
Thank you Mr Ashong, thats a great review, much appreciated-Karen Hedges Acorn Customer services
5/5
GoogleAdam is the most thoughtful, thorough estate agent we've met. Knew the property and the owner's story in great depth and helped us imagine ourselves in the home.
Thank you Tom, that is really nice to hear. Karen Hedges- Acorn Customer Services
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Acorn's London office has 180 reviews across 1 platform: 180 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Acorn is rated 4.7 out of 5 across all 180 reviews, and 4.7 out of 5 on Google from 180 reviews, checked 9 October 2026.
Acorn, 278-280, Kirkdale, London SE26 4RS.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.