Trusted Agent profile · London
★★★★★
180 reviews across 1 platform
278-280, Kirkdale, London, SE26 4RS
Acorn's office in London, at 278-280, is rated 4.7 out of 5 across 180 reviews on 1 platform, including 180 Google reviews rated 4.7.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleAcorn Sydenham has just found me a great tenant, quickly, efficiently, also totally supportive with all required paperwork. Well done Blake. (We have been using Acorn for many years, as a landlord it is very important to trust the agent who is working on your behalf) ND
Thank you Norman. we are really pleased that you have taken the time to post a review for us, its really appreciated !! Kind regards- Karen Hedges- Acorn Customer Service
5/5
GoogleWe recently completed on our first property and were super happy with the buying experience that Adam provided. We really appreciated his softer, honest approach to dealing with us, as we had dealt with many pushy, unpleasant estate agents previously. Taylor in support was also great!
Excellent! thank you so much for your kind words, great to hear and congrats on your new home ! Best wishes Karen Hedges Acorn Customer Services
5/5
GoogleVery patient prolonged negotiations, due to delays on legal side. Found several potential buyers and liaised between all parties to achieve a successful sale. Kept contact with me to help follow the legal complexities. Well done Adam and the rest of the Acorn team.
Thank you Tim for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Karen Hedges - Customer Relations Manager
5/5
GoogleThe letting process ran smoothly. Special thanks to Annie for facilitating.PositiveResponsiveness, Quality, Professionalism
Thank you Jose for leaving us a 5* review. We are really happy that you were pleased with the service you received from Annie and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleI'd wholeheartedly recommend Acorn Sydenham and particularly sales manager Jack Rampling. From viewings and throughout conveyancing, he was diligent, knowledgeable and totally professional. He and the team worked very hard and with complete transparency regarding the process. To do so under lockdown conditions is all the more impressive. A brilliant team in challenging circumstances.PositiveResponsiveness, Professionalism
Thank you Alex for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Jack and the Team. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleGreat lettings team ! Jade Clements remained professional throughout the viewing. Also the communication between Jade and Adam was very good from start to finish! They were very helpful and helped us move into our lovely flat very quickly. Overall great experience from Acorn. Would definitely recommend!
5/5
GoogleGreat experience from the first showing of the property we purchased. The team were always there to help with questions and recommendations. Chasing on our behalf when necessary. Would recommend buying through this team if you can!
Thank you Alexander for leaving us a 5* review. We are really happy that you were pleased with the service you received! Thank you again! Customer Services
5/5
GoogleCouldn't have asked for a better buying experience and help from both Brendan & Yousef who both were very knowledgeable and always available to offer help and assistance in our purchase in Sydenham......if only all estate agents could be so good! Many thanks Mike & Jennifer
5/5
GoogleWe loved working with Nellie at Acorn. Very professional and personable. She always took the time to listen to our feedback and took on board our need to help us find the perfect home. High recommended.
Thank you Griff for taking the time to provide us with a review of your experience. I am really pleased that the service you received from Nellie met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleI highly recommend Acorn and especially Dammy Ajanaku! Great job!
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Dammy. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleI have discovered Acorn to be particularly good at marketing properties for sale. Their valuations are realistic and accurate with the current market. They are enthusiastic and very proactive in getting the job done. They have in total sold 5 properties for me.PositiveResponsiveness, Professionalism, Value
Thank you Diane for taking the time to provide us with a review of your experience. I am really pleased that the service you received from our team met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleI was moved into my new place by Daniel who was very helpful and has offered great service through out the process. He has continued to be very helpful since our move in also.
Thank you Jamie for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Daniel and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
4/5
GoogleWe were looking to purchase our first property, working with Nellie at Acorn. We found Nellie to be very friendly and helpful, and felt she was fully engaged in the process. Would definitely recommend.
Thank you Anthony for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Nellie and hope you will be very happy in your new home. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleWe had a great experience buying our first home through Acorn, with fantastic communication from the first viewing through the purchasing process to the exchange of keys. Through everything, the team kept our preferences and requirements in mind and offered knowledgeable assistance and recommendations where appropriate.PositiveResponsiveness, Quality, Professionalism, Value
Thank you Andrew for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleBranch were really helpfull with both the sale of my house and the purchase of my new property. Went above and beyond what I expected and helped me get my dream home. Meant so much to me. Will definitely use them again.
5/5
GoogleWould Highly recommend, our contact jack at the estate agent was very helpful in finding us our perfect flat and in such a short amount of time. We never had any trouble getting hold of him and was always kept in the loop.PositiveResponsiveness, Quality, Professionalism, Value
Thank you Mitchell for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Jack and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleThis was my partner and I's first time using an estate agent, we didn't really know how it worked but we had a lovely agent called Jack Cuthbert. He answered all of our questions and made the process really easy for us! 100% recommend !!
Thank you Asha for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Jack. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleReally not a fan of estate agents but Acorn Sydenham, and in particular sales manager Jack Rampling, have been excellent during my recent house purchase! Great communication, knowledgeable and extremely responsive. I’ll definitely use them again when I come to sell. Many thanksPositiveResponsiveness, Quality, Professionalism
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Jack and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleBought & sold property through the Sydenham branch. Amazing service, very proactive and friendly. Kept me up to date every step of the way. Highly recommend!
Thank you, Ceri, for your kind words! We're thrilled to hear that you had an amazing experience with our Sydenham branch. We appreciate your recommendation! - Thanks, Customer Services.
5/5
GoogleWe had an excellent experience purchasing our home through Billy at Acorn. He was responsive, helpful, honest and an all round pleasure to work with. I couldn’t recommend him and the team at Acorn highly enough.PositiveResponsiveness, Quality, Professionalism
Thank you Christina for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Billy. I hope you will be very happy in your new home. Thanks. Andrew Roberts - Customer Relations Manager
1/5
GoogleCommunication skills are non existent, lying about fixtures of property, unreliable property management. If you can't avoid Acorn Sydenham, truly lower your expectations.
Dear Sandrine. I am sorry to read that the experience you have had has led to you leaving a negative review. My colleague in Property Management has reached out to you to understand what the specific issues are/were as we are unware of anything that you have raised with us previously. If you would p[refer, please drop me an email with your concerns. Thanks. Andrew Roberts - Customer Relations - andrew.roberts@acorngroup.co.uk
5/5
GoogleHad a great experience renting a property with Acorn Sydenham. Jack Cuthbert in particular is so helpful and friendly - if I had any issues he was there to help and responds in a timely manner. Thanks for all your help Acorn!PositiveProfessionalism
Thank you Kasey for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Jack and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleMany thanks to Alex from acorn for all the support he gave us when moving. Alex went above and beyond and we are very grateful to him for that.PositiveResponsiveness, Quality
5/5
GoogleAdam P was super friendly and helpful. He really listened to me and was very communicative. Honestly the best estate agent I have ever dealt with!
Thank you Yasmine for leaving us a 5* review. We are really happy that you were pleased with the service you received from Adam P and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
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