Trusted Agent profile · London
★★★★★
180 reviews across 1 platform
278-280, Kirkdale, London, SE26 4RS
Acorn's office in London, at 278-280, is rated 4.7 out of 5 across 180 reviews on 1 platform, including 180 Google reviews rated 4.7.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleVery quick to respond to questions/issues and professional. Completion & exchange in 2 months.
Thank you Rachel for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from the Sydenham team and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleHuge thanks to Mr Jack Cuthbert.
Thank you Justyna for leaving us a 5* review. We are really happy that you were pleased with the service you received from Jack and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleI have no hesitation whatsoever in recommending this organisation. Professional, responsive, polite, friendly and delivered the result. They were so good I have already shared their details with a local neighbour planning on moving next year. Well done team and thanks very much Brendan Best wishes for the future.
1/5
GoogleUseless they just take your money on a yearly basis and do sweet F.A
Hi Richard..I am sorry to read your review and have done some investigating on our internal system. The only reference I can find to us dealing with a "Mr Haylett" was back in 2010. Our instructions from you were to find you a tenant for a year, for which you paid us a fee. We were instructed to do no more than that, so not sure I understand your comments. If I have missed something, perhaps you could drop me a line at andrew.roberts@acorngroup.co.uk. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleExcellent service from start to finish. Would highly recommend! Friendly, professional and thorough team.
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleWe sold our flat with the Sydenham branch of Acorn. From our initial conversations about the valuation through to completion, the team (including Abbie, Brendan, Zoe and Josh) were responsive, informative, helpful and friendly. Would absolutely recommend Acorn to prospective buyers and sellers in SE London.
5/5
GoogleThe letting team at Acorn were excellent in assisting us in our search. Shamia listened to and understood all of our requirements specifically and went above and beyond in finding the right property in the right timescales. Would recommend highly.
5/5
GoogleWe've been let down my previous agencies and individual agents before, who weren't great at communication. However, Adam and the rest of the team were very communicative and supported us throughout a stressful referencing process. Really appreciated it.
4/5
GoogleRecently rented through this Acorn, could not be any happier with their helpful service and staff's. Only gave 4* as there's always room for improvement, however everything went smoothly and thanks to them I'm enjoying my new place!
4/5
GoogleRecently rented through this Acorn, could not be any happier with their helpful service and staff's. Only gave 4* as there's always room for improvement, however everything went smoothly and thanks to them I'm enjoying my new place!
5/5
GoogleFantastic service from Brendan Kennedy at Acorn! He valued my mum's house and was extremely helpful and friendly. Very honest in his approach offering advice when needed.
5/5
GoogleAcorn Sydenham helped hugely throughout the buying process, right through to completion. My questions were answered quickly and thoroughly, I highly recommend them, thank you.
5/5
GoogleSold the property before it had been formally listed on the market and for a higher price!
5/5
GoogleGreat service, I highly recommend Acorn. Will be using you again for sure.
5/5
GoogleGreat service. Helpful and efficient. Would definitely recommend!
4/5
GoogleHappy purchase, great service
1/5
GoogleRating only, no written review.
Dear Lizette. I am sorry to hear about the service you have received and have responded to the issues raised direct with you. If I can help further please let me know. Thank you. Andrew Roberts - Customer Relations Manager
5/5
GoogleRating only, no written review.
Thanks Grenville for the 5 star review. Andrew Roberts - Customer Relations Manager
5/5
GoogleRating only, no written review.
Thanks Callum for the 5 star review. Andrew Roberts - Customer Relations Manager
1/5
GoogleRating only, no written review.
Hi Christian. I am sorry to see your rating and can see that you are registered with us but unable to see what has led to this. I would be grateful if you could drop me a line with the details of the issues you encountered and I will be happy to investigate for you and try to resolve. Thanks. Andrew Roberts - Customer Relations Manager (andrew.roberts@acorngroup.co.uk)
4/5
GoogleRating only, no written review.
Thank you Alan for taking the time to provide us with a review of your experience. I am really pleased that you were generally happy with the service you received from our Sydenham team but would love to know how we could have achieved 5 stars! If you have a minute, perhaps you could drop me an email at andrew.roberts@acorngroup.co.uk. Thanks. Andrew Roberts - Customer Relations Manager
3/5
GoogleRating only, no written review.
Hi Marcos, thanks for leaving a review for our Sydenham office. I was wondering whether you would be able to contact me directly to elaborate on your reasons for the 3 stars and what we could have done to achieve 5 stars? My direct line is 020 83156922 or email is andrew.roberts@acorngroup.co.uk. Thanks Andrew Roberts Customer Relationship Manager
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Acorn's London office has 180 reviews across 1 platform: 180 on Google.
Acorn London is rated 4.7 out of 5 across all 180 reviews, and 4.7 out of 5 on Google from 180 reviews.
Acorn London, 278-280, Kirkdale, London, SE26 4RS.
