Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAdam handled the purchase of our new flat, he was supportive and helpful through out the process. I would happily use Acorn again in the future.
Charlotte · 13 June 2023
Agent replied · 12 June 2024
Thank you Charlotte, we appreciate the 5 Star review. kind regards. Karen Hedges -Acorn Customer Services
★★★★★ 5/5
GoogleGreat experience during my first house purchase! Sales manager Jack Rampling has been really helpful and professional, keeping us informed of progress during the whole process. Highly recommended!
Many thanks!
Roberta · 13 June 2020
★★★★★ 5/5
GoogleI would like to say how helpful jack has been through the whole process from start to finish. My property was sold within two weeks of being on the market and found jack always kept me informed of all information be it viewings or paperwork. Would highly recommend.
Christine · 14 June 2019
Agent replied · 12 June 2024
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Jack and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleWe’ve had a wonderful experience so far with Festina. She is a very warm, professional and always prompt with her communication. Thank you Acorn
Christopher · 13 June 2023
Agent replied · 12 June 2024
Thank you Christopher for leaving us a 5* review. We are really happy that you were pleased with the service you received from Festina and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleI had several high streets agents come in to value my house....some tried to sell me dreams! but I ultimately went with Acorn primarily due to Brendan''s sound knowledge of the area and property. He was quick with making adjustments to his weekend schedule in order for us to get the photos of the house done and advertised which he did himself. The house presented very well and both him and Yousef worked well in getting lots of potential buyers in and within 2 weeks we had an offer. Very professional and approachable guys.....A big THANK YOU for coming through on your promise!
S · 14 June 2018
★★★★★ 5/5
GoogleThe entire team at Acorn Sales have been outstanding in every aspect of our contact with them. From valuation through to exchange and completion, we have been constantly supported and updated on progress. Negotiations have been handled professionally and efficiently with a personable approach and we have complete trust that our sale was as important to them as it was to us. In particular, we want to stress how happy we have been with the level of contact and support by Yousef and Brendan who have always been patient and cheerful when dealing with us and our queries. Highly recommended.
Edward · 14 June 2018
★★★★★ 5/5
GoogleI had a look at previous reviews and was hesitant, but the service I received was nothing short of excellent. the Staff, especially the assistant branch manager (Yousef), were extremely friendly and helpful. As a first time buyer i thought that the experience would be stressful, but Yousef helped answer all the queries I had regarding a property and wasn't pushy in his approach. I managed to secure my first property with this branch and i am extremely grateful to the help of their staff. I would highly recommend this branch for anyone needing to buy or sell a house in the future.
Alex · 14 June 2017
★★★★★ 4/5
GoogleJosh was very helpful during the whole sale of my house, he helped keep me sane. He was always very professional & I would recommend Brendan & his team.
Kathy · 14 June 2019
★★★★★ 5/5
GoogleWe had a great time working with Jack and Caroline at Acorn on our home purchase. They were very timely and helped us move things along in good time. Thanks Acorn, we have a flat now!PositiveQuality, Professionalism
Sam · 27 August 2021
Agent replied · 12 June 2024
Thank you Sam for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Jack and Caroline and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleGreat experience with Billy from Acorn. A delight to work with whilst navigating our house purchase. Put our mind at ease and went above and beyond throughout- thank you!PositiveResponsiveness, Quality, Professionalism
Kate · 13 June 2022
Agent replied · 12 June 2024
Thank you Kate for taking the time to provide us with a review of your experience. I am really pleased that the service you received from Billy met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleAcorn were great to deal with and our agent, Jack Rampling in particular; he was personable, enthusiastic and responsive. He facilitated the smooth running of the whole process and for that we’re very grateful.
Giles · 13 June 2021
Agent replied · 12 June 2024
Thank you Giles for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Jack and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 4/5
GoogleAt times i found the communication difficult, also long response times. One realtor, Jack, was extremely helpful and made up for the lack of communication. Overall, Acorn are pretty goodPositiveQuality
James · 27 August 2021
Agent replied · 12 June 2024
Thank you James for taking the time to provide us with a review of your experience and appreciate the constructive feedback. I am pleased to hear that Jack looked after you and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleShe’s been amazing, managed to move in quicker than I thought. Thank you
Natseleen · 18 July 2023
Agent replied · 12 June 2024
Thank you Natseleen. I will pass on your comments to Festina and the Team!
★★★★★ 5/5
GoogleFantastic service from Adam, who was informative, friendly and honest. Thanks for your help.
Oliver · 13 June 2023
Agent replied · 12 June 2024
Thank you Oliver for leaving us a 5* review. We are really happy that you were pleased with the service you received from Adam and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleVery impressed by Jack Rampling. The sale was quick and smooth. Thanks Jack and all the best!
Ldn · 14 June 2019
★★★★★ 4/5
GoogleI found Acorn to be super efficient, polite and bright. Kept me informed when needed and they really understand how to manage the whole process from start to finish
Nadia · 13 June 2020
Agent replied · 12 June 2024
Thank you Nadia for taking the time to provide us with a review of your experience. I am really pleased that you were generally happy with the service you received from our team but would love to know how we could have achieved 5 stars! If you have a minute, perhaps you could drop me an email at andrew.roberts@acorngroup.co.uk. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleWe recently rented a property through Acorn Estate Agents. We were very pleased with the service provided by Shamia from the Sydenham branch.
He was incredibly helpful, patient and flexible when dealing with us. He was also very professional, prompt and efficient when responding to our calls and emails.
Over all we received a great service, and we were extremely satisfied with the whole process.
Wave · 14 June 2018
★★★★★ 5/5
GoogleVery happy with Acorn's service, especially Brendan's help chasing the solicitors who were absolutely rubbish on both sides
Marc · 14 June 2017
★★★★★ 5/5
GoogleAcorn Sydenham did a great job selling my property. Brendan took some really amazing pictures, and Yousef handled the entire sale efficiently and effectively. I picked Acorn to sell my property after a number of viewings with them while looking for a property. I'm very happy with the service I received and would strongly recommend them if you're selling or buying in the area.
Paul · 14 June 2018
★★★★★ 5/5
GoogleRecently rented through Acorn in Sydenham, would highly recommend. Jack, our agent, was hard working, friendly and quick to respond to any query.
Gordon · 13 June 2021
Agent replied · 12 June 2024
Thank you Clare for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from jack and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleEasy to contact. Very helpful.
Tenty · 13 June 2023
Agent replied · 12 June 2024
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Karen Hedges - Customer Relations Manager
★★★★★ 5/5
GoogleGreat experience working with Nellie
Max · 13 June 2023
Agent replied · 12 June 2024
Thank you Max for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Nellie and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
Googledammy was excellent from start through to completion. would recommend as a selling agent.PositiveProfessionalism
T · 27 August 2021
Agent replied · 12 June 2024
Thank you Mr Rickard for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Dammy and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 4/5
GoogleHas been serving the public for a considerably long time and this is due to good sound advice and customer service.
Linda · 14 June 2019
Agent replied · 12 June 2024
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
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