Acorn reviews

★★★★★ 5/5

Google

Harrison was fantastic throughout, would definitely recommend!

Katherine · 16 December 2025

★★★★★ 5/5

Google

Harrison was great! Couldn't recommend him enough

Cat · 16 December 2025

★★★★★ 5/5

Google

Polite , professional, very informative and provide nothing but the best service. From the very start until the end , details were full of clarity. Festina was always quick in her response. Blake very patient during my many questions and had all the time to reply throughout the day. We felt understood and was supportive all the way through. Excellent services and will highly recommended.

Joan · 13 June 2023

★★★★★ 5/5

Google

I would just like to thank the agent Nellie Fantham for her help in registering my interest to purchase a property. Nellie was thorough in working out my requirements. She was prompt and reliable in returning calls and sending information to me. She is professional whilst showing the perfect balance of friendliness and approachability to help a client make a decision on house purchase.

Nicola · 13 June 2023

★★★★★ 1/5

Google

As a first-time buyer I was excited to buy my first property with Acorn Sydenham, but they, Brendan Kennedy in particular, made my house-buying experience far more stressful than it otherwise would've been. Brendan struggled to act as a proactive middle-man between my solicitors and the vendor's solicitors, to such an extent that there were threats to pull out higher up the chain because the process was taking so long. I was constantly discovering new information that wasn't being relayed to me and my solicitors, dates, COVID measures, enquiries etc. In the latter couple of weeks, I had to ring every party on a regular basis just to make sure things were getting done. This clearly irked Brendan, and he often didn't bother calling me back. This lack of communication continued right up until the Friday before the Monday I was due to move in, when I couldn't even get hold of Brendan to ask when I could pick up the keys. He emailed me only at the very last minute on Friday, saying 48 hours as enough time to get everything sorted, though completely disregarding the fact I couldn't make arrangements over a weekend because they're not working days. Finally, when I turned up on Monday and received a call from my solicitor telling me the contract was completed, I could see the previous owner was still in the property. When I rang Brendan about this, he refused to come down to manage the situation or even send a member of his team, and then proceeded to get seriously defensive with me. And the situation didn't end up getting resolved that day: I had no choice but to let the vendor stay in the property, and, when I arrived the next day, I found all his furniture, beds, mattresses, sofas, everything, was still there despite the purchase being vacant possession. There were many people at fault in the process, and I'm well aware Acorn is not entirely to blame. But at no point did Brendan ever accept any sort of responsibility for this, or show some ounce of initiative or proactivity, or even, and this would have made so much of a difference, give me an apology. I know I'll receive some anodyne rebuttal from Acorn about how they did all they could, but that's just not true. I feel I managed to secure my flat in spite of Acorn, rather than thanks to them.

Joe · 13 June 2021

★★★★★ 5/5

Google

I’m very pleased with Taylor Moutarde and team at Acorn Sydenham. He and team kept to their word of selling my property in a difficult market condition. Through the entire sales process he followed up regularly and went out of his way to make sure all was completed with the sale, including helping getting a removal agency for cleaning out the house.

Rohan · 13 June 2023

★★★★★ 5/5

Google

A massive thank you to Festina, Grace & Martin at Acorn, Grove Park and head office. Brilliant team of people who helped us get where we needed to be in a week! Thank you for the phone calls/emails on move in day, we appreciated that personal touch so much and for all your hard work. You deserve recognition for your excellent service.

Deb · 13 June 2023

★★★★★ 5/5

Google

Brendan was able to assure our buyer that the sale would still complete despite the time required to obtain a lease extension and to find a suitable property to move to. This allowed the sale to eventually proceed. Had good knowledge of the local market and was quickly able to locate a suitable buyer when a previous sale fell through.

Tim · 13 June 2023

★★★★★ 5/5

Google

Bought a flat with Jack at Acorn and had a great experience. The whole buying process was expertly handled and I felt like I was always in safe hands. Jack was friendly, professional and particularly helpful in guiding me through the whole process as a first time buyer. From viewing all the way to completion I was really impressed, I never had to chase on anything, he took care of everything! Would highly recommend!PositiveQuality, Professionalism

Sarah · 27 August 2021

★★★★★ 5/5

Google

We used Acorn again as they were so good 20 years ago when we moved into this property & Harrison didn’t disappoint us this time! One of the most helpful people I have ever met, always phoned back if I left messages, was patient with my …

Lisa · 16 December 2025

★★★★★ 5/5

Google

Adam has been amazing at helping us find the right property. We’re still on the hunt for the right flat but he’s been super proactive at finding us a flat. He’s always sending us new options, attending evening viewings for us as we can’t do day times. Definitely one of the best agents we’ve been working with!

Shannon · 13 June 2023

★★★★★ 5/5

Google

Charlie has been so helpful with my property search. He has showed me around several properties, even coming in on his day off to show me around a flat that was new on the market. He is quick to respond to emails and find out answers to questions quickly. Highly recommended!

Lucy · 27 April 2025

★★★★★ 5/5

Google

We just purchased our property and had an excellent experience with Acorn Agency, especially with Harrison. He was the key link that made the whole process run efficiently. Thank you very much! We appreciate your help. Eva

E · 16 February 2026

★★★★★ 5/5

Google

We had an excellent experience with Adam at Acorn Sydenham. He was super responsive, approachable, and helpful at all times. As first time buyers we really appreciated his guidance as well as his persistence to get the sale over the line in time for us. Thanks Adam, If we ever decide sell, we’ll be in touch.

David · 13 June 2023

★★★★★ 5/5

Google

I recently sold a property in Peckham using Acorn and worked with Harrison. It was a positive experience and Harrison was terrific to work with. Everything went to plan with good clear communication throughout. I would 100% recommend.

Tom · 12 August 2025

★★★★★ 5/5

Google

I chose Acorn to sell my flat due to their local knowledge and experience in selling in Sydenham. Harrison progressed the sale and it all passed without fault. 3 months from accepting an offer to completion on sale. Seems incredible for the …

Beth · 16 November 2025

★★★★★ 5/5

Google

Really happy with the service here. Jack was particularly helpful, friendly and we found a place that ticked all of our boxes within a month

Elaine · 11 October 2024

★★★★★ 5/5

Google

I recently bought and sold a property through Acorn Estate Agents, and found the entire process to be highly professional and efficient. My property went on the market and was sold within just a month. …

Andy · 16 December 2025

★★★★★ 5/5

Google

Harrison provided an exceptional level of service from start to finish. His communication, professionalism, and support throughout the process were outstanding. I would highly recommend him to anyone seeking a reliable and knowledgeable estate agent.

Kieran · 16 December 2025

★★★★★ 5/5

Google

We had fantastic advice from Nellie at the start of our sale, which got us a sale price that couldn’t be matched now. There were troubles with our chain initially but Taylor managed these efficiently and kept our transaction together. Professional and personable

Andy · 16 September 2023

★★★★★ 5/5

Google

Blake was a star today when I visited the office. Concerned that I would miss the chance to view a particular flat, he managed to sort a viewing for me straightaway and I saw the property 15 minutes later. Super friendly staff too, including Maisey. Cheers!

Jessica · 13 June 2023

★★★★★ 5/5

Google

After a terrible experience of selling with a different estate agent we switched to Acorn. Adam and Jack were brilliant. We were under offer after the first Saturday of viewings. They used excellent professional judgement. I wish we had used Acorn initially. I highly recommend them. All after offer service and communication has also been excellent. Thanks Adam and JackPositiveResponsiveness, Professionalism

C · 27 August 2021

★★★★★ 5/5

Google

I can't thank Dammy and the team at Acorn enough. It was a long process due to circumstances beyond our control. Dammy showed nothing but patience, professionalism and expertise. For me it was very important that i understood how it all worked ,as it was the first time i had ever sold a property. I really appreciate Dammy being helpful and guiding me through the process.

Fay · 13 June 2020

★★★★★ 5/5

Google

I recently had some viewings with Hannah and she was amazing in every possible way! She made sure all my queries were answered and dealt with, she was super helpful and kind. I would recommend anyone to work with Hannah from Sydenham!

Chloe · 13 September 2025