Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had a fantastic experience with Dammy during my home-buying process. From start to finish, he was incredibly supportive and consistently went the extra mile to make sure I felt confident and informed. Dammy always made himself available to explain every detail, answer questions, and provide honest guidance that truly put me at ease.
His dedication, professionalism, and genuine care made the entire journey smooth and stress-free. I couldn’t have asked for a better experience.
Absolutely recommend Dammy to anyone looking for a knowledgeable and trustworthy agent, to support their home-buying experience!
Mai · 16 December 2025
Agent replied · 16 April 2026
Dear Mai Fadeni, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleI had great experience with acorn estate agents who promised and delivered a good price and a quick turnaround for our house sale so we are very pleased! Jake and Dammy were both professional and effective in our interactions. Jake gave us good direction for where to place our pricing on the market. Dammy managed the viewings and negotiations on our behalf and quickly came back to us with a great offer. The rest of the sales team ensured the sale went through to completion smoothly. The marketing was good quality, professional and comprehensive.
Catherine · 16 December 2025
Agent replied · 16 April 2026
Dear Catherine Jones
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleDammy Ajakanu was the lead contact for my recent purchase and took control of the process from the get go. He guided me every step of the way as to what to expect, the sequence of events and was proactive in offering helpful solutions to all aspects of the transaction. Whether in the office or out on viewings Dammy was contactable and responsive in the shortest of timeframes & his team fully briefed in his absence - thereby providing a seamless service. I wouldn’t hesitate to recommend Acorn, Catford!
Marcia · 13 December 2025
Agent replied · 27 December 2025
Dear Marcia Denton
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleDammy was very proficient and efficient in helping with the sale of
My property! He was very polite, friendly and approachable. He kept me updated with positive feedback from the various people that came to view my property every step of the way. Thank you Dammy!
I will definitely use Acorn estate agent in the near future again and will highly recommend Acorn to friends and family
Once again Thank you Dammy for your professionalism!
Rita · 13 December 2025
Agent replied · 27 December 2025
Hi Rita Itebu,
Thank you for the great review of our Acorn Catford team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleWorking with Dammy was an absolute pleasure from start to finish. He handled the sale of my house with professionalism, honesty and a level of care that genuinely set him apart. What could have been a stressful process felt smooth and well managed because Dammy was on top of everything, communicating clearly, giving sound advice, and always acting in my best interest.
Godwin · 13 December 2025
Agent replied · 27 December 2025
Dear Godwin Deveer, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleDami was exceptional he helps me find the correct broker for my mortgage. He is an asset to Acorn. Keep up the good work and have awas exceptional he helped me find the correct broker for my mortgage. He is an asset to Acorn keep up the good work and have a Merry Christmas and a happy New Year.g
Andre · 16 December 2025
Agent replied · 16 April 2026
Hi Andre Gordon,
Thank you for taking the time to review your recent experience with our Acorn Catford branch. It's pleasing that we could provide you with a positive experience.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleFirst-time seller, so choosing an agent felt a bit like a coin toss. I shortlisted a few, picked heads, should have gone tails. Hindsight and all that.
After a frustrating experience with the agency across the road, I got back in touch with Jake at Acorn and explained we had some time pressure on our onward purchase. He was confident he'd get it done quickly, and he and his team absolutely walked the walk, multiple strong offers within the first week back on the market. They found us a great buyer and we went from offer accepted to completion in just 11 weeks, with Christmas slap bang in the middle.
Special mention to Rowan, who handled all the viewings and the entire post-sale process with real aplomb, always on the ball, great communication, and nothing was too much trouble. A genuine asset to the team.
Wish I'd gone with Acorn from the start. Highly recommended.
James · 16 February 2026
★★★★★ 5/5
GoogleI had a really good experience with Tunde from the very first interaction. The whole process has been smooth and straightforward, which I really appreciated as it can be quite stressful trying to find a place.
Any questions I had, Tunde was always helpful and willing to assist in any way possible. I felt supported at every stage.
Overall, a really positive experience and I’d definitely recommend.
Mashauna · 15 April 2026
★★★★★ 1/5
GoogleMy experience with Acorn was extremely poor.
Communication throughout the marketing period was consistently lacking. Feedback from viewings was either minimal or not provided at all, unless chased. Basic information that should be standard in any sales process had to be requested multiple times, which quickly became frustrating and time-consuming.
More concerning was the dismissive approach taken when these issues were raised. Rather than engaging constructively or reviewing their own strategy, the response was to suggest that the lack of offers was simply due to the property itself. This was neither helpful nor professional, and showed little willingness to take ownership or provide meaningful guidance.
An estate agent’s role is to actively manage the sales process, communicate clearly, and add value through informed advice. In my experience, Acorn failed to meet those expectations, and I would not recommend them.
Luca · 16 February 2026
Agent replied · 16 April 2026
Dear Luca Zingale,
We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention.
Best regards, Customer Care Team
★★★★★ 5/5
GoogleI wanted to say a big thank you to Dammy Ajanaku who helped connect me with a broker that’s actually good at their job. I was very unhappy with my current broker so I’m really grateful for the recommendation
Jonathan · 16 December 2025
Agent replied · 16 April 2026
Dear Jonathan Odutolu, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleMy experience with Acorn Catford has been fantastic. Dammy, my estate agent, was responsive, helpful and a pleasure to work with on my property purchase. I would highly recommend Acorn and Dammy in particular. Thank you to you all.
Harry · 16 December 2025
Agent replied · 16 April 2026
Dear Harry Mead, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
★★★★★ 4/5
GoogleSuccessful sale completion with Acorn, after trying a couple of other agencies previously. They got the job done in a tough market. Thanks to Rowan for his support throughout the sale.
Lucy · 16 February 2026
Agent replied · 16 April 2026
Dear Lucy Charles,
Thank you for your 4-star review! We're delighted to hear that you had a positive experience with Rowan. If there's anything specific we can do to make your next visit even better, please let us know. Your feedback is invaluable as we strive for excellence.
Kind regards,
Customer Care Team
★★★★★ 5/5
GoogleAcorn Catford were the agent used by the seller of the house we recently bought. Props to Dammy who was in charge of the sale and was always very friendly and helpful.
David · 20 December 2025
Agent replied · 16 April 2026
Dear David Nath
We greatly appreciate your 5-star review and the time you took to share your experience with Dammy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleHad a great experience with Acorn Catford. Dammy was so helpful & friendly. He kept me updated at every stage, answered questions clearly and made the whole journey feel stress free.
Mathieu · 16 December 2025
Agent replied · 16 April 2026
Hi Mathieu Ajan,
Thank you for the great review of our Acorn Catford team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleI met with Tyrese at the property for a viewing. He was very helpful and informative. He answered every question I asked and reassured me that the property was suitable for me and my baby. I was able to decide there and then at the property that I wanted that house. I paid my holding deposit the same day. Thanks to Tyrese my search for a suitable house is over.
Thanks Tyrese
Carla · 27 July 2024
Agent replied · 23 October 2024
Carla, we're thrilled to hear about your experience with Tyrese! It's fantastic that he could assist you in finding the perfect home for you and your baby. We appreciate your feedback and wish you all the best in this exciting new chapter!
★★★★★ 5/5
GoogleReally good experience with them in particular Dammy Ajanaku who showed me around a property. Very approachable, and knowledgeable which was important to me as a first time buyer!
Maks · 16 December 2025
Agent replied · 16 April 2026
Dear Maks
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe cannot thank Jake and his team, Anna and Dammy, enough for the sale of our home! The team were friendly, knowledgeable, and dedicated. They had an excellent understand of the house and the neighbourhood, which helped land a speedy sale. …
Maria · 16 July 2025
Agent replied · 16 April 2026
Dear Maria Curro
We greatly appreciate your 5-star review and the time you took to share your … More
★★★★★ 5/5
GoogleWe had a good experience with these guys, particularly Dammy who communicated quickly and clearly throughout, would use again.
Joe · 16 January 2026
Agent replied · 16 April 2026
Dear Joe Duggan
We greatly appreciate your 5-star review and the time you took to share your experience with Dammy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleSwitched to Acorn after working with another agent for some time that wasn't getting me anywhere with my flat sale, and it was like night and day. Proactive, communicative, much much higher cadence of viewings than I had before. They also have a fair and simple fee structure. Max Smith was my main agent and he was excellent to collaborate with, but everyone I liaised with at the office was very helpful and 'on it'. Would definitely recommend.
Sam · 27 August 2023
Agent replied · 26 August 2024
Thank you Sam for the feedback and 5 Star review, we really appreciate!Kind regards- Karen Hedges- Acorn Customer Services
★★★★★ 5/5
GoogleProactive and clearly incentivised to sell my flat. Was impressed how they ensured there were regular viewings and were proactive in making potential buyers aware of the flat as opposed to waiting for interest through apps. Shout out to Harley, who was the main focal point for me in progressing this to a sale. He was easy to work with and available to discuss whatever needed discussing through the sale process.
James · 30 December 2023
Agent replied · 26 August 2024
Hi James, thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that our team was proactive in selling your flat and that Harley provided excellent support throughout the process. We appreciate your kind words and are always here to assist you.
★★★★★ 5/5
GoogleFrom the start of the Selling Journey, which was a very emotional time, I’ve been treated with the utmost respect at all times, every member of staff that I’ve spoken to at Acorn Catford Branch have been so friendly and helpful, but Harley has been with me every step of the way, and is the most helpful and nicest person to have helped me along.
Thankyou Harley
Susan · 28 February 2024
Agent replied · 26 August 2024
Susan, thank you for taking the time to share your positive experience at Acorn Catford Branch. We are thrilled to hear that Harley provided you with excellent service throughout your selling journey. Your kind words mean a lot to us, and we look forward to serving you again in the future.
★★★★★ 5/5
GoogleFantastic experience with the Acorn Catford office in selling my house in Catford. Dammy, Ellie and Scarlett were always massively responsive and helpful at all times - I couldn't have done it without them. …
Matthew · 16 June 2025
Agent replied · 16 April 2026
Dear Matthew Smith, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back … More
★★★★★ 4/5
GoogleWe just wanted to say thank you to Max Smith for all your support. It was a very bumpy process on the way, however with your hard work we have done the house exchange now, and nearly on our way to our new home.
Sorry for being pain at times and we know that, it wasn't your fault. Thank you again and you are a great assistant manager to the Acorn group.
Gowry · 27 August 2023
Agent replied · 26 August 2024
Thank you , thats great we are so pleased you were happy with the service. I will pass on to Max and the team ! Karen Hedges Acorn Customer Services
★★★★★ 1/5
GoogleI viewed a few one bedroom properties at the Catford branch with my dad, we decided to go with a property and put a deposit of £265 down, this was on the 11/06/21 during lockdown. We wasn’t able to get acceptance and was told to pay a huge deposit upfront. We then decided to go with another property and asked for the deposit back, I contacted Kimberley to request my deposit back but she ignored my phone calls for weeks on end I spoke to numerous staff at the estate agents and they all said they would get her to call me back but she didn’t. I spoke to Adam and he said he would the deposit back but he didn’t and nor did any of them make the effort to let me know what was going on. They stole my deposit and forgot about me. It’s now October and I still haven’t received my money back let alone a call. it’s been 4 months and I still haven’t received a response. This company only wants your money. They are con artists so I would advise prospective tenants not to rush and pay deposits to this company because you might not get it back!!!!!NegativeResponsiveness, Quality, Professionalism, Value
Coco · 27 August 2022
Agent replied · 26 August 2024
Dear Shanice. We have spoken on this and I have confirmed that your deposit has now been refunded in full. I would mention though, that our Ts & Cs are very clear. If an application to let fails due to information coming to light during the application process that was not declared at offer stage and that this information effects the landlords decision to let to the applicant, the holding deposit will not be refunded. We have made an exception in this case. If I can help further, please do let me know. Thanks. Andrew Roberts - Customer Relations Manager.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.