Acorn London reviews

★★★★★ 5/5

Google

I was in need of a property by a time frame & acorn in catford achieved that for me and helped me with everything I needed. A huge thank you to Adam & Louis. I would recommend Louis Manzi as he got everything going with in good pace & was extremely helpful during the process of going to rent my property. As we all know renting a property can be very stressful but Louis made everything so straight forward with out any complications. Any enquiries I have etc Louis is my first go to as im always happy with the outcome from him.

Hannah · 27 August 2022

★★★★★ 5/5

Google

Andrew Roberts/Brendan Kennedy I will like to give a big thank you for the following members of staff at the Catford branch for their Outstanding Performances in dealing with a problem I had this morning:- Richard Allen Max Smith Adam Slaney I went into the Catford branch this morning to seek some help from a query I had for the sale of my property As I walked in I was greeted with a smile by Richard Allen and Max Smith. They listened attentively to my stressful situation and told me no need to stress they’ll deal with it. Instantly I felt calm and relaxed They all listened attentively and dealt with it in a professional manner. Adam then said he’ll deal with contacting someone to visit the flat and prepare what’s required, he did it in target time Adam straight away contacted the service providers for both surveys and made all appointments, he did so in target time. Richard kept reassuring me everything will be alright no need to stress he said to me in that comforting voice of his they’ll sort it. Max then rang my solicitor's secretary to assist me with further enquiries, which she told him to send me down straight away. I will like to say a Big Thank you to the three members of staff at the Catford Branch they are an asset to Acorn Estate Agent. They are all very proactive, Fast thinking and work well as a Team. Thanks to all members of staff I’ve dealt with at Lewisham, Catford and Yousef who is now at Crystal Palace, all during my long running 20 years with Acorn. I'll be sad to say goodbye to the Acorn Group. But you are such a lovely and professional company to work with. You’re simply the Best Estate Agent in town Kind Regards Lorna Belle

Lorna · 27 August 2022

★★★★★ 5/5

Google

Tyrese has been very professional and helpful from the application to the moving in date. Communication was great and reliable. Thank you for all your support

Cindy · 16 June 2025

★★★★★ 5/5

Google

I've offered on and currently in the process of buying a property via Acorn. Everything has been very professional and organised in a timely manner. Harley has been amazing throughout the entire process. He has been liaising with us and the team really well although he was away from work on some days. Very dedicated and professional behaviour. Much appreciated.

Abi · 30 December 2023

★★★★★ 1/5

Google

I viewed a few one bedroom properties at the Catford branch with my dad, we decided to go with a property and put a deposit of £265 down, this was on the 11/06/21 during lockdown. We wasn’t able to get acceptance and was told to pay a huge deposit upfront. We then decided to go with another property and asked for the deposit back, I contacted Kimberley to request my deposit back but she ignored my phone calls for weeks on end I spoke to numerous staff at the estate agents and they all said they would get her to call me back but she didn’t. I spoke to Adam and he said he would the deposit back but he didn’t and nor did any of them make the effort to let me know what was going on. They stole my deposit and forgot about me. It’s now October and I still haven’t received my money back let alone a call. it’s been 4 months and I still haven’t received a response. This company only wants your money. They are con artists so I would advise prospective tenants not to rush and pay deposits to this company because you might not get it back!!!!!NegativeResponsiveness, Quality, Professionalism, Value

South · 24 October 2021

★★★★★ 5/5

Google

I'd like to thank both Vincent and Nicolas from the Catford branch, Vincent is the most Friendly, Professional and Attentive agents I have had the pleasure to work with and his partnership with Nicolas made my property search the best experience I have had with a lettings agent. Vincent made sure that he found a place that ticked every box on my wish list and made himself available for my many questions. they where there to support and guide me every step of the way. Thank you both and I would gladly recommend Acorn Catford to anyone!!PositiveResponsiveness, Quality, Professionalism, Value

Anesu · 27 August 2021

★★★★★ 5/5

Google

We recently sold our house with Acorn estate agents. To be honest, the COVID-19 pandemic caused us to have doubts and wasn't very confident that they would pull it off. The property needed a lot of work cosmetically but Richard Allen was able to reassure us that he would be able to sell the property for the price we were looking for and that we were in good hands. The two stand out sales people were Max and Cain, they demonstrated professionalism throughout, always keeping us informed and providing feedback. Their knowledge of the market ,was second to none and they had lots of enthusiasm and bundles of positive energy as they marketed our property. It was Max that won the day in the end. But out thanks goes out to the whole team for making it happen. I think the service acorn provide is excellent and not only would I use them again but will recommend to others.

Tonym · 27 August 2021

★★★★★ 5/5

Google

Cain is an excellent salesman - positive, friendly and confident. He put a lot of energy into selling our flat in Catford by drumming up interest, securing viewings and presenting the property very well to potential buyers. It means a lot to us as achieving a good sale helped us to upgrade to a house for our young family. Cain is well supported by Richard and Max and they make a fantastic sales team. Richard helped us to buy a house on a lovely road in the catchment area of our preferred school, his negotiation skills and experience helped us to secure that property over fierce competition. I hope we can stay in our new house for a long time but if for some horrid reason we have to go through the selling buying process again I would without a doubt go to Acorn Catford first.PositiveResponsiveness

Jasmine · 27 August 2021

★★★★★ 5/5

Google

Nicholas Henderson was our agent and he was amazing from start to finish, we told him what we wanted and he provided exactly that. He was professional and patient with out through out, and encouraged us during our referencing when I was panicking thinking someone else might end up taking the property. But in the end we got it and I could not be happier. Megan Casban was also amazing, she had soooo much patience and guided us through it all, God knows how many calls her and Nicholas received from us. Me and my husband are extremely happy with Acorn service and extremely glad we got the property we wanted.PositiveResponsiveness, Quality, Professionalism, Value

Gillian · 27 August 2021

★★★★★ 5/5

Google

Excellent estate agent with the quality customer service. We rented a lovely one bedroom flat through Acorn Catford. Thank you Nicholas Henderson for helping us to get the property according to our needs. He is so kind, extremely professional and very helpful. Most convenient person to deal with. He not only helped us to get the lovely property but also we got really an amazing landlord as well. Thank you Acorn for the amazing service. We are really happy with your service. I would highly recommend them to anyone.PositiveResponsiveness, Quality, Professionalism, Value

Ladshana · 27 August 2021

★★★★★ 5/5

Google

Acorn Catford were extremely helpful in facilitating both our sale and purchase. Richard Allen and Max Smith were extremely efficient in marketing our property and have impressive local knowledge. They got us a more than satisfactory price for the property we were selling, and we got very good value on the one we bought through Acorn too. Our chain had a few complications, but Max and Richard were proactive in re-marketing our property and got the sale moving again within hours. Paige and Franco were also really helpful in this process. At what is a very busy period in their industry, they were always responsive and communication was spot on. I'd happily recommend them to anyone looking to buy or sell.PositiveResponsiveness, Quality, Professionalism

Chris · 27 August 2021

★★★★★ 5/5

Google

Very good agency. They helped me in everything to be able to rent the house. Nicholas Henderson was exceptional in guiding me in everything and Mr Connor was impeccable in my processes. I recommend this agency to anyone who wants to rent their propeties. They are credible, reliable and with a good service system. I have no reason to complain even more in this pandemic that we are in. Thank you so much for everything Acorn.PositiveResponsiveness, Quality, Professionalism, Value

Nildo · 27 August 2021

★★★★★ 5/5

Google

Had a great experience with Acorn. We had most of our viewings with Dammy and he was lovely, very personable. Always remembered us and what we were looking for! We've since moved into our home that we first viewed with Dammy and we are very happy here. Thanks to all involved!

Megan · 16 December 2025

★★★★★ 5/5

Google

Dammy helped me find a house that perfectly matched my budget. He worked effectively with both myself and the seller to ensure the sale went smoothly. Thanks to his efficiency and communication, we completed the purchase in just 28 days. I really appreciate his hard work and support throughout the process.

Nguyen · 13 December 2025

★★★★★ 5/5

Google

A huge thank you to Franco for making a very difficult purchase, possible and straight forward. From the beginning he was honest, polite, patient, efficient, communicative, proactive and on the ball with everything . I have never known an estate agent to be so committed to a purchase and this even continued after completion where he continued to offer advice and contacts to help us. He went the extra mile every time and deserves a promotion and a pay rise at the very least! Would recommend the company and him to anyone.

Adam · 27 August 2020

★★★★★ 5/5

Google

Arikson Franco is a model estate agent. After months of looking for a property, he found the perfect one for us within a couple of weeks. He went above and beyond at every corner from using his imitative to chase up solicitors, ordering quotes for us when there were issues and ensuring that everything we asked for was followed up on. It sounds like I’m making it up, but really these estate agents are brill with everyone else we interacted with being incredibly professional as well (incl. Max who was fab). I’m telling everyone looking for a house to register with Acorn Catford and when we sell we will certainly be using them again! Thanks so much to the team :)

Eloise · 27 August 2020

★★★★★ 5/5

Google

Buying & Selling property can be one of the most stressful experiences, but the service and expertise demonstrated at the Catford Branch was excellent, especially Shemron Mark. Shem handled the negotiating very professionally and his guidance was invaluable. The communication during the process was pro-active. Would definitely recommend! 😁

Dhan · 28 February 2024

★★★★★ 5/5

Google

A big thank you to Kevin and the whole team at the Catford branch for putting our purchase together. They were attentive and yet patient. From day one we said we didn't want to play any games and they consistently came back with accurate, detailed information. If only all agents could be like this?! I would definitely trust them with a future purchase or sale. Thanks guys!PositiveResponsiveness, Professionalism

Oli · 27 August 2022

★★★★★ 5/5

Google

I dealt with Richard Allen when looking to purchase my first home in the area. From the off he was friendly, efficient and knowledgable about the property, market and local area. The process was an exciting one and securing the property was achieved with what seems to be a helpful ethos of the company. Overall I found Acorn as an agency polite, responsive and accommodating with a personal but professional touch. My recommendation comes highly.

Joseph · 27 August 2021

★★★★★ 5/5

Google

Big thank you to Max and the team at Acorn. The service for the sale of my house was impeccable! Despite the sale falling through on three occasions, the focus and support was the consistently positive each time. I had full trust and confidence in the very professional service provided. I highly recommend Max Smith from Acorn Catford to anyone wishing to sell their home!PositiveResponsiveness, Quality, Professionalism

Leighsa · 27 August 2022

★★★★★ 5/5

Google

The agent Vincent is very professional and was extremely knowledgable about properties available to meet my specifications. The speed he is able to suggest alternative properties is impressive. Vincent is a great asset to his company and I would recommend this Agency because they go over and above to assist you to secure your home. I have used many agencies and working with Vincent has proved to be my best experience this far!

Mon · 27 August 2021

★★★★★ 5/5

Google

Franco and Kadeem were very quick to reply to any correspondence i put their way. Once we found the home we wanted to buy Franco was extremely diligent answering all my calls and emails very quickly. We were always kept in the loop and Franco ensured that our sale (via another Agent) was always on course as well as the purchase at their end. Overall, it was a very pleasant experience. Communication in these situations are key and these guys deliver!

Patrick · 28 August 2019

★★★★★ 5/5

Google

Tyrese is approachable and helpfull. He gave a clear explaination of process for letting tenants and able to answer relevant questions. He communicate and remind client and follow up patiently for any relevant documents or information required.

Edward · 27 July 2024

★★★★★ 5/5

Google

Kevin was fantastic from start to finish. He arranged the viewing on my purchased flat immediately and helped me with the offer, completion and exchange. He also recommended a brilliant law firm who were equally as professional and knowledgeable as the agents at Acorn. I can’t thank him and his team enough. I look forward to working with Acorn and Kevin in the future.

History · 27 August 2022