Trusted Agent profile · London
★★★★★
222 reviews across 1 platform
128 Rushey Green, London, SE6 4HQ
Acorn's office in London, at 128 Rushey Green, is rated 4.8 out of 5 across 222 reviews on 1 platform, including 222 Google reviews rated 4.8.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleTunde provided great service, really easy to work with & great comms.
Dear Angel Gutierrez We greatly appreciate your 5-star review and the time you took to share your experience with Tunde. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleAcorn Catford and head office were superb. I was the buyer so not actually paying client but they went above and beyond. Dammy and Jake in branch were responsive and helpful with viewings and access …
Dear Tom, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! … More
5/5
GoogleThank you to Nicholas and the team at Acorn for making our move as stress free as possible! They where always very approachable and always took the time to listen to any queries we had and to explain everything until we had clear understanding.
Thank you Isabel for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Nicholas and the Team and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleNicholas Henderson was such a helpful staff, always polite and friendly even when I was so worried about getting all the paper work completed before my moving in date, he was still very attentive and professional with the way he spoke and handled my concerns. A pleasure to deal with. Thanks NicholasPositiveResponsiveness, Quality, Professionalism, Value
Thank you Kemi for leaving us a 5* review. We are really happy that you were pleased with the service you received from Nicholas and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleAs a first time buyer I was very green in the process of buying a place and found Kevin - the agent who I originally viewed another property with to be so down to earth and easy going. After a disappointing viewing at a different property, he recommended another that the agency had on their books and we arranged a viewing for the following week. Kevin offered advice and answered questions about the property - getting answers from the vendor and telephoning me back within the hour to ensure the opportunity remained fresh and all parties kept up to speed. Kevin reached out to advise he was moving on to another role but I'm so pleased he helped me through the start of the process and managed my offer, a true gent. The process continued and went without hitch. On the day of completion I picked up the keys from the Acorn office. Once I got to the property I had some concerns and sent an email to the agency that evening. First thing the next day, Richard the agency director was on the phone to me and genuinely wanted to help resolve each of them. Estate agents get a bad rep as they're "just looking for a sale", but Richard's attitude and energy couldn't have been further from the truth. My concerns were remedied and furthermore, knowing I can reach out to the agency to ask for dependable local trades people they can recommend only further emphasises what a solid service they offer for those who have bought locally. All in all, a great experience for a somewhat nervous and bit clueless first time buyer. When it comes time to sell, I wouldn't hesitate in considering Acorn as the listing agent.
Thank you Brennan for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Richard and hope you will be very happy in your new home. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleA massive thank you to Kevin and the team from the Catford branch for looking after the sale of our property. The whole service was amazing and we felt really looked after. The response to all queries was very quick.PositiveResponsiveness, Quality, Professionalism, Value
Thank you Adriana for leaving us a 5* review. We are really happy that you were pleased with the service you received from Kevin and the Team and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleHannah was excelent at helping me find a property. If one was taken, she'd be hands on to help me the next day. Huge help!
Hi Pedro, thank you for sharing your positive experience with Hannah! We're glad to hear she was able to assist you efficiently and effectively in finding a property. Please don't hesitate to reach out if you need any further assistance. We appreciate your feedback!
5/5
GoogleI thought the level of service was excellent from the start to the finish and the communication was first class and always helpful. Kevin Byrne was great to deal with and very professional, can't speak highly enough of him and the team.PositiveResponsiveness
Thank you Stuart for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Kevin and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleShem has been a very helpful, attentive agent, listening carefully to my needs in my search for a home whilst showing me more possibilities within my budget.
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let us know. Thanks. Customer Services
5/5
GoogleWe've just completed and are very happy with our new home. Arikson was always quick to get back to us and helped to keep everything moving throughout the whole process. He is polite and friendly and has a calming manner, and his up-to-date communication regarding our purchase was always timely and helpful.
Thank you Tanya for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Arikson and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleGreat experience with Acorn in Catford and especially big thank you to Kevin who was always a pleasure to deal with, quick to respond, helpful dealing with any queries and really proactive with pushing things forward through the buying process.
Thank you Andrew for leaving us a 5* review. We are really happy that you were pleased with the service you received from Kevin and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleNicholas Henderson has provided excellent service and advice in letting our flats and has enhanced my opinion of estate agents. He has really worked hard on our behalf and has an excellent support team at head office, particularly Martin Mayers..
Thank you Peter for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from both Nicholas and Martin. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
1/5
GoogleSTAY WELL CLEAR FROM RENTING FROM ACORN. THEY ARE CORRUPT AND WILL TAKE YOUR MONEY and leave you in a flat with no heating or hot water for days on end when there told the boiler is no longer repairable they will leave you months with no boiler with a baby to freeze there staff don't care. Staff are rude. They refuse to get problems sorted and only want your money.
Dear Aaron. We are sorry to read you review and whilst your issues do not relate to our Catford office, we can assure you that they have been acknowledged and addressed since the moment you raised them. We will continue to work with you, the tenants and landlords to resolve any issues you have where practical and reasonable. Thanks. Customer Services
5/5
GoogleI worked with Max on the purchase of a new property. Max was extremely helpful throughout the process and was always on hand to answer question or help chase solicitors. Great service from start to finishPositiveResponsiveness, Quality, Professionalism
Thank you T White for taking the time to provide us with a review of your experience. I am really pleased that the service you received from Max met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleMax and the team were fantastic and very patient throughout the sake of our property. It wasn’t a straightforward sale, but Max and the team was always communicating with us and understanding. Great job and thanks so much
Thank you Elizabeth for leaving us a 5* review. We are really happy that you were pleased with the service you received from Max and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleVincent was amazing and very very helpful. Extremely respectful and always attempted to find exactly what I was looking for. Definitely recommend him (as he was recommended to me), and would most definitely use this agency again especially because of his excellent service.PositiveResponsiveness, Quality, Professionalism
Thank you Kadeen for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Vincent and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleI had a fantastic experience with my last Purchase. Dealing with Dammy Was a Pleasure !!
Dear Chaim Green We greatly appreciate your 5-star review and the time you took to share your experience with Dammy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleMany thanks to Nicholas and Vincent for your hard work in finding a tenant for my father’s property. We really appreciate all the time and effort you put in. I highly recommend the team at Acorn Catford!
Thank you Gertrude for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Nicholas and Vincent and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleA huge thanks to Kevin who helped us purchase our first home. He was extremely efficient with great communication. He helped make a difficult process a lot easier by being very dedicated and proactive. Would highly recommend!
Thank you Shareen for taking the time to provide us with a review of your experience. I am really pleased that the service you received from Harry met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleNicholas is absolutely amazing. He managed to meet all our requirements and made us the happieat tenants. He is always available and always kind. I would definitely recommend it if you want to rent a place!!! He is absolutely amazing!!!PositiveResponsiveness, Quality, Professionalism, Value
Thank you Miriam for taking the time to provide us with a review of your experience. I am really pleased that the service you received from Nicholas met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleWe are so very please with the service and advice we received from the sales team at Acorn Catford. My partner and I started our sales journey for our flat using another agent. We decided to swap to Acorn Catford and the flat was sold very quickly. A massive thank you to everyone at Acorn Catford we appreciate your hard work.
Hi Marsha, thank you so much for taking the time to share your experience with us! We are thrilled to hear that you were pleased with the service and advice provided by our sales team at Acorn Catford. It's always our goal to make the sales journey as smooth as possible for our clients. Thank you for choosing us!
5/5
GoogleNicholas from Acorn was very helpful, professional and responsive. I have had bad experiences in the past with other estate agents but thanks to Nicholas, I managed to have a positive and stress free experience. I would highly recommend Acorn.PositiveResponsiveness, Quality, Professionalism
Thank you Stacy for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Nicholas and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleHad a good experience with this Acorn branch. The support of the staff, particularly Max, was always professional and supportive with requests adhered to in a timely manner. Would definitely recommend.PositiveResponsiveness, Quality, Professionalism
Thank you Max for leaving us a 5* review. We are really happy that you were pleased with the service you received from Max and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleHarvey has been very helpful and accommodating in following my situation. The process was easy and quick. Thank you.
Thank you for taking the time to provide us with a review of your experience. I am really pleased that the service you received from our team met your expectations. Thanks. Customer Services
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Acorn's London office has 222 reviews across 1 platform: 222 on Google.
Acorn London is rated 4.8 out of 5 across all 222 reviews, and 4.8 out of 5 on Google from 222 reviews.
Acorn London, 128 Rushey Green, London, SE6 4HQ.
