Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAs FTB, we recently purchased a flat where Acorn was the seller's agent - we had an absolutely excellent experience. Lamar was friendly, helpful, knowledgeable and did an excellent job of chasing up all parties and keeping us updated in a timely way throughout the transaction. We would definitely use Acorn in any future property transaction, and wouldn't hesitate to recommend Lamar in particular! A massive breath of fresh air after awful agent experiences with various other London agencies across our house buying journey.
Savannah · 20 December 2025
Agent replied · 27 December 2025
Dear Savannah Adeniyan, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleMy sister and I recently sold our flat in SE4 through the Acorn Brockley team, after meeting with several local agents to scope out the most experienced and best value team to work with. We've been genuinely impressed by each team member, and especially Kevin and Lamar who followed our journey through the whole process. Their market expertise, communication style, and responsiveness instilled such confidence in us, during what can otherwise be a stressful process. It's worth noting that they also helped us to secure an excellent sale price for our property. Sincere thanks to Kevin, Lamar, Katie, Scarlett & the rest of the brilliant Acorn Brockley team!
Emilie · 27 November 2025
Agent replied · 27 December 2025
Dear Emilie Bourke
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe recently purchased a property through Acorn Brockley, and the experience was brilliant from start to finish thanks to Lamar Hamilton and Katie May.
As first-time buyers, we were completely new to the process, but Lamar and Katie were always available to answer our questions and kept us informed at every stage. They went above and beyond to make sure we felt confident about the purchase and had the keys before our rental tenancy ended. Most importantly, we felt we could completely trust them, which is invaluable when making such a big decision.
We’ll be recommending Lamar, Katie, and the entire Acorn Brockley team to anyone looking to buy or sell in the area. Thank you so much!
Esme · 28 October 2025
Agent replied · 27 December 2025
Dear Esme L
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI'm in the process of selling my property and I couldn’t be happier with the experience. From the very first meeting, Kevin and Lamar were professional, knowledgeable, and friendly.
Their communication was excellent throughout the entire process, I was always kept in the loop and felt fully supported every step of the way. They provided honest advice and negotiated the sale in a short timeframe.
What really stood out was their attention to detail and how approachable and friendly the whole team was. Selling a home can be stressful, but they made it feel seamless and straightforward.
I highly recommend Acorn Estate Agency in Brockley to anyone looking to sell their property
Simon · 28 October 2025
Agent replied · 27 December 2025
Dear Simon
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service.
We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI had such a great experience working with Karthiga as my letting agent. She was professional, approachable, and always quick to respond to any questions I had. From the very beginning, she made the whole process smooth and stress-free, keeping me updated every step of the way. It’s clear she genuinely cares about her clients and goes above and beyond to make sure everything is handled properly. I would highly recommend Karthiga to anyone looking for a reliable and supportive letting agent!
Jenarthan · 16 September 2025
Agent replied · 16 April 2026
Dear Jenarthan,
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleI had an amazing experience working with Acorn. Having dealt with a few other agencies in the area, I can confidently say that Acorn stood out as the best.
Lamar was incredibly kind, helpful, and always available to answer questions or provide support throughout the entire home-buying process. Kevin also provided great help, making everything much smoother and less stressful.
Everyone at the office was friendly, quick to respond, and genuinely cared about helping me. I truly appreciated their professionalism and personal touch. I highly recommend Acorn to anyone looking for a supportive and reliable team!
Melectric · 16 June 2025
Agent replied · 16 April 2026
Hi Mj, thank you for taking the time to leave a review for us at Acorn Brockley. We're happy we could meet your expectations!
We sincerely thank you for the positive review, and look forward to seeing you again soon!
Kind Regards,
George Liney, Regional Director
★★★★★ 5/5
GoogleI recently purchased a flat through the Acorn Brockley Team and Lamar, Nellie and the team were great from the start. There were some hiccups on the way out of their control but they were always on top of things to make sure everything goes as smooth as possible. Thank you.
Lisa · 16 March 2026
Agent replied · 16 April 2026
Dear Lisa Sophia Koeck, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleWe had an absolutely fantastic experience with Jamal at Acorn. As first-time buyers, my girlfriend and I were stepping into the unknown, but Jamal guided us through every step of the process with incredible patience, professionalism and genuine care. He was always available to answer our many questions, kept us fully informed throughout, and made what could have been a stressful time feel smooth and even enjoyable.
Jamal’s knowledge of the market, attention to detail and proactive communication made a huge difference, we always felt in safe hands. It’s rare to find someone who clearly takes such pride in their work and truly goes the extra mile. Thanks to Jamal, we’re now settling into our first home and couldn’t be happier. We couldn’t recommend him more highly!
Dimitri · 5 May 2025
Agent replied · 16 April 2026
Dear Dimitri Lemos, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Acorn Brockley.
Please don't hesitate to reach out if there's anything additional we can do for you.
Kind Regards,
George Liney, Regional Director, The Acorn Group
★★★★★ 5/5
GoogleI just bought a house in Brockley through Acorn and wanted to give a shout out to Lamar in particular for his effort and patience throughout the process. It wasn't the easiest sale by any metric but Lamar went above and beyond to keep it moving (alongside Katie from sales progression) and were great to deal with throughout.
Michael · 13 December 2025
Agent replied · 27 December 2025
Hi Michael Geraghty,
Thank you for taking the time to review your recent experience you have had with our team at Acorn Brockley. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleI cannot recommend Acorn enough. I’ve had such positive experiences (back in 2019 when purchasing a previous place, and when buying my new flat more recently). Lamar was the absolute BEST! He made sure the experience went as smoothly and was as stress-free as possible for me. Was always on the end of the phone, always providing me with regular updates and was so helpful. I have no bad words to say about him or the Acorn Group. Highly, highly recommended!
Alice · 16 April 2025
Agent replied · 23 October 2024
Dear Alice Saunders
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI Instructed Acorn Estate Agents in Brockley back in March 2024, I found them to be most courteous and professional, all staff members were very polite and engaging.
In particular, The branch manager Kevin Ashton was both highly professional and most pleasant to work with and made what is a stressful time very relaxed and easy.
They had introduced a buyer quite early on but sadly the buyer pulled out for personal reasons and I decided later to remove the house from the market for a while to give it a break.
I had every intention of going back on the market with Kevin and his team as I had absolutely no complaints, but a buyer appeared from another source and proceeded to completion.
Although I've now sold I feel gutted that it was not through Acorn as they worked hard and kept at it to find a suitable applicant.
If I was to sell again in the future in Brockley, I would have no hesitation in instructing Acorn Brockley again, especially if Kevin was at the helm as it was more like dealing with a friend than some faceless organisation that is so often the case.
If anyone out there is in any doubt rest assured you won't be disappointed, Kevin and his team are up there with the very best
Lets hope hope the residents of Brockley can enjoy their services for a long time to come
Christopher · 16 April 2025
Agent replied · 16 April 2026
Thank you for your fantastic review, Christopher! We're thrilled to hear about your positive experience with Kevin and the team. Your kind words mean a lot to us, and we’re glad we could make a stressful time easier. We hope to assist you in the future!
★★★★★ 5/5
GoogleI found the process of selling my flat through acorn easy. Both Kevin and Lamar were very professional, responded quickly,and impressed me with their knowledge of the market in the area, and also honestly guided me on the best price.
I also found their colleague Katie really great - she kept me in the loop and was always responsive.
Will definitely use the Brockley branch again!
A · 16 July 2025
Agent replied · 16 April 2026
Dear A Charman, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Lamar, Kevin and Katie. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleEmmanuel Kyei was an excellently dedicated agent who helped us find our first family home rental in Brockley. From the first viewing, and with great communication skills - he made us feel at ease, and on several occasions even went out or his way to ensure our experience went as smoothly as possible. I would highly recommend the services of this professional, caring and unique individual.
Tal · 16 April 2025
Agent replied · 15 June 2024
Hi Tal, thank you for sharing your positive experience with Emmanuel Kyei! We're thrilled to hear that he provided dedicated and excellent service in helping you find your family home rental. We appreciate your recommendation and are glad he made your experience a smooth one. Thank you for choosing us!
★★★★★ 5/5
GoogleLamar Hamilton & Kevin Ashton were absolutely fantastic throughout our sales process! They kept us informed and always helped when it came to managing information between ourselves and our buyers. Great customer service and dedication from the team. I would strongly recommend and would work with them again without any hesitation!
Olivia · 16 September 2025
Agent replied · 16 April 2026
Dear Olivia Goodman
We greatly appreciate your 5-star review and the time you took to share your experience with Kevin and Lamar. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI think Acorn might be my favourite estate agents - not only do they have great listings but their agent Karthiga has been super helpful, friendly and attentive to all of our needs!! Definitely the easiest, smoothest process I’ve had when dealing with an estate agent so far :)))
Imogen · 16 August 2025
Agent replied · 16 April 2026
Dear Imogen Kelly,
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards,
Customer Care Team
★★★★★ 5/5
GoogleWe recently worked with Katie May, from the Acorn Progressing Team. Katie was professional, organised and on top of the exchange and competition. She was also very calm through all my anxiety! She met all the required deadlines and we moved into our new home on the agreed date. I cannot thank Katie enough!
Maria · 16 May 2025
Agent replied · 16 April 2026
Dear Maria Curro,
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service.
We look forward to welcoming you back soon!
Kind regards,
George Liney, Regional Director, The Acorn Group
★★★★★ 5/5
GoogleJamal has been by my side throughout my buying process. He has shown me many properties, and has always been expert, kind and a pleasure to do viewings with. He has consistently gone above and beyond by letting me know of relevant properties coming on the market, and understanding my personal situation, doing everything he could to support my move. He even took time out to go to Laurence House and get elusive information from Lewisham Homes to speed up the sale. I have bought 2 properties with Acorn Brockley since 2012, and both times was grateful for and impressed by their expertise and personal touch. I would recommend Jamal to anyone buying locally - thank you Jamal, you’ve been absolutely brilliant!
Emily · 16 April 2024
Agent replied · 15 June 2024
Emily, thank you for taking the time to share your positive experience with us. We are thrilled to hear that the team provided exceptional service and made your buying process a breeze. Your recommendation means a lot to us and we look forward to assisting you again in the future.
★★★★★ 5/5
GoogleJamal Wheelan is one of the best estate agents I’ve had the pleasure of interacting with, and he made the whole tiresome process of flat hunting a pleasure. Funny and well informed, Jamal has an excellent memory for details and really listened to what I was looking for. He was very easy to talk to and never wasted my time with inappropriate viewings. He was never pushy and his relaxed and humorous manner made conversations an enjoyable experience. Thank you Jamal. You really are a bit of a star.
Fiona · 16 April 2024
Agent replied · 15 June 2024
Hi Fiona, thank you so much for your kind words about Jamal! We're thrilled to hear that he made your flat hunting process enjoyable and easy. We appreciate your feedback and will be sure to pass it along to Jamal. Thanks again for taking the time to share your experience!
★★★★★ 5/5
GoogleOverall we were really pleased with Acorn Brockley. Lamar is an excellent agent who is friendly and professional and sold our flat immediately. Katie was always there to answer our questions quickly and support with our sale. We would definitely recommend!
Rebecca · 16 September 2025
Agent replied · 16 April 2026
Hi Rebecca!
Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us.
Best wishes
Customer Care Team
★★★★★ 5/5
GoogleI cannot fault Jamal. He was a brilliant salesman, always positive and upbeat, always on the end of the phone, he proactively kept me informed at all times and, although this was not a straight forward sale, he and Brendan were brilliant at keeping the ball rolling and pushing to get it over the line. I'm so pleased I went with Acorn Brockley - it was honestly a much better selling experience than I could have hoped for.
Sara · 16 April 2024
Agent replied · 15 June 2024
Thank you Sara for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Jamal and Brendan. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleI recently bought and sold a flat and had a fantastic experience with the Acorn. The process was smooth from start to finish, and I couldn’t be more satisfied. A special thanks to Lamar, who was absolutely amazing, professional, responsive, and genuinely helpful every step of the way. Highly recommended!
Alice · 13 June 2025
Agent replied · 16 April 2026
Dear Alice Gruni, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards,
George Liney, Regional Director
★★★★★ 5/5
GoogleMy partner and I worked with Katie, Lamar, and Kevin to complete on a flat in Brockley and they were all brilliant, very attentive, continuously available, and crucial in putting pressure on solicitors to actually complete relative to our timeline.
Darius · 16 September 2025
Agent replied · 16 April 2026
Hello Darius Lerup
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Customer Care Team
★★★★★ 1/5
GoogleNice staff but NEVER use the solicitors they recommend.
On a chain free conveyance we’re approaching 20 weeks with no end in sight, the purchase property has literally sat empty for that entire period… can’t imagine how long it would take when you’ve got a chain involved!
Also just found out that documents requested from the freeholder were only requested around week 18 of the process and they’ve got a 30 day turnaround time. Genuinely gobsmacked.
James · 13 December 2025
Agent replied · 27 December 2025
Dear James Bolger,
We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention.
Best regards, Customer Care Team
★★★★★ 5/5
GoogleEveryone at Acorn provided a professional and efficient service when we sold our home and I would most definitely recommend them. Thank you to Kevin, Lamar and Katie in particular.
Michael · 28 October 2025
Agent replied · 27 December 2025
Hello Michael Sullivan
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Customer Care Team
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