Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI recently purchased a property in London through Kevin Ashton, and I could not be happier with the entire experience. From our very first interaction, the he and his collaegues impressed me with their professionalism, and genuine commitment to helping me find the right property.
Buying a property can often feel overwhelming, but they took the time to explain every step in detail, ensuring I felt comfortable and well-informed from start to finish. I recall moments when matters did not proceed as expected, and Kevin’s calm and steady approach ensured that everything remained under control for both parties involved.
Overall I had a great experience with Kevin, Katie and Beckie, along with all Acorn team.
Pankaj · 16 September 2025
Agent replied · 16 April 2026
Dear Pankaj Bhatkar, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleLamar Hamilton was the agent on my first property purchase. He was friendly and pleasant throughout the process, as well as being responsive and helping to push the purchase on.
Chris · 16 September 2025
Agent replied · 16 April 2026
Hello Chris
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Customer Care Team
★★★★★ 5/5
GoogleA huge thank you to Karthiga at Acorn Brockley for all her hard work! She was so dedicated, supportive, and made the whole process feel easy. Couldn’t recommend her enough!
Luxchan · 16 September 2025
Agent replied · 16 April 2026
Hi Luxchan Thavarasa,
Thank you for the great review of our Acorn Brockley team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleHighly Recommended! Jamal - Excellent Estate Agent!
Jamal was fantastic in helping me sell my flat! He was incredibly helpful and communicated effectively throughout the process. His expertise and market knowledge were evident, resulting in a successful sale that exceeded my expectations. Jamal's customer service was outstanding, and he made the entire experience stress-free. I highly recommend Jamal as an estate agent. Thank you, Jamal!
Mokhtar · 16 April 2024
Agent replied · 15 June 2024
Thank you Mokhtar for taking the time to post a great review for Jamal an the team at Brockley. Most appreciated . Karen Hedges- Acorn Customer Services
★★★★★ 5/5
GoogleWe recently sold our property with Acorn and the service was great from beginning to end.
We dealt with Brendan initially and then Dammy for the viewings who were both excellent but it was Jamal who navigated us through the majority of the sale process.
Jamal was professional and communicative throughout and worked tirelessly to get our sale over the line, making sure we were always updated and understood each step of the process. He was always available to speak to and discuss any concerns we had, offering sound advice throughout.
We felt in safe hands with Acorn and would definitely recommend them and particularly Jamal to anyone in the area selling.
Thanks again!
Elizabeth · 16 April 2023
Agent replied · 15 June 2024
Thank you Elizabeth for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Brendan and Dammy. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleThe quality of service, care and consideration has been first class. Huge thanks to Kevin and Lamar, who we really cant praise highly enough. Nothing was too much trouble, excellent communications and professionalism; outstanding. Highly recommended.
Nick · 27 May 2025
Agent replied · 16 April 2026
Dear Nick Ward,
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleKarthiga has been absolutely fantastic and helpful. She is professional, friendly, and always quick to respond to any questions. I couldn’t recommend her highly enough!
S.S.S · 16 September 2025
Agent replied · 16 April 2026
Hello S.s.s
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Customer Care Team
★★★★★ 5/5
GoogleI contacted the Sydenham branch and spoke with a lovely agent called Nellie. She recommended a few properties which she thought were most suited to us. She has made the process feel so seamless and enjoyable and has always kept us updated even on her days off! I can’t thank Nellie enough for helping us try to find our dream home, we are still in search but she is the agent I hope to buy through.
Rebecca · 16 April 2023
Agent replied · 15 June 2024
Thank you Rebecca for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Nellie and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleShe is the best! She is dedicated to making sure her clients are satisfied and pays a lot of attention to her job.Karthiga is her name
Daiana · 16 August 2025
Agent replied · 16 April 2026
Hi, Daiana Munteanu! Thanks for the great review!
All the best, Customer Relations Team
★★★★★ 5/5
GoogleWe chose Acorn on a friend's experience. Brendan did the valuation and negotiated the bidding very smoothly. They had potential buyers ready to view even before the house went to market which made it very swift. Dammy was our agent and managed what turned out to be a rather tricky and pressured chain very well and patiently under the time pressure of the stamp duty reduction deadline. He also managed me when I was getting quite unravelled with the frustrations of our onward purchase! We are very appreciative of their experience and professional approach in what is an incredibly stressful experience.PositiveResponsiveness, Professionalism
Jean · 16 June 2022
Agent replied · 15 June 2024
Thank you jean for leaving us a 5* review. We are really happy that you were pleased with the service you received from Brendan and Dammy and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleHad a fantastic experience from Acorn estate agents Brockly Kevin and Lamar were brilliant with the sale of my mother‘s property. Highly recommend Acorn Brockly to anybody that is looking for sell.
Rosie · 16 April 2025
Agent replied · 16 April 2026
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
★★★★★ 5/5
GoogleWe were shown around by James who was nice and honest with us which we appreciated. And he got us through the process very fast and efficiently! So thanks to James!
Kate · 16 April 2025
Agent replied · 23 October 2024
Thanks for sharing your experience, Kate! We’re thrilled to hear that James provided you with a fast and efficient tour. His dedication to honesty and customer satisfaction truly makes a difference. We appreciate your kind words and hope to see you again soon!
★★★★★ 5/5
GoogleRoss Reed was a pleasure to work with while selling my leasehold flat. It wasn't a straightforward sale but Ross was the glue that held it all together. Communication was brilliant, as was sound advice and achieving an excellent offer in the first place. Highly recommended. Thank you Ross and the Acorn Brockley team!
Melissa · 16 April 2024
Agent replied · 15 June 2024
Hi Melissa, thank you so much for your wonderful review! We're thrilled to hear that Ross provided you with excellent communication and sound advice throughout the process. We're glad we could help you achieve an excellent offer. We'll make sure to pass on your kind words to Ross and the Acorn Brockley team.
★★★★★ 5/5
GoogleWe recently worked with Lamar Hamilton to buy our first home. He was knowledgeable, patient, and supportive throughout the process, making everything feel super smooth and stress-free. He made sure sure we got everything we needed to complete in just 6 weeks from our offer being accepted and meet the recent stamp duty deadline. Would highly recommended for any homebuyer!
Anna · 14 April 2025
★★★★★ 5/5
GoogleFrom my first meeting with Brendan, I was given the impression that I was not just a number but a valued customer. That level of service continued after I instructed Acorn to market my property. From here on, as the property was vacant, I was informed each time a viewing was arranged and given a feedback of each viewing. Once an offer was made, Dammy took over and was always on hand to answer any questions. Emails were responded in a timely manner and it was easy to get in touch with him by phone. Dammy kept me informed of the progress of the sale on a regular basis all the way through to completion. Overall, a fantastic and professional service.PositiveResponsiveness, Quality, Professionalism, Value
Trevor · 27 August 2021
Agent replied · 15 June 2024
Thank you Trevor for taking the time to provide us with a review of your experience. I am really pleased that the service you received from Brendan and Dammy met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleI have been a client with Acorn Estate Agents for the past 25 years in buying, selling and renting properties.
I have found Acorn Estate Agent to be the best in South East London for Lettings and Sales.
I had a property up for rental in the Catford area and I have been dealing with Adam Slaney from the Brockley branch, this is the first time I had to deal with Adam
I found Adam to be courteous,
Go that extra mile and very pro-active, full of enthusiasm, very driven will always inform me when he has viewings.
Adam got my flat rented within a week.
I will always have Acorn Group as my Estate Agent. Never has been unhappy for 25 years.
Thank you once again Acorn Group.
Lorna
Ken · 16 June 2021
Agent replied · 15 June 2024
Thank you Ken for taking the time to provide us with a review of your experience. I am delighted to hear that you have been a loyal customer of ours for so long and that you have been happy with the service received from Adam this time. We look forward to working with you for a further 25 years! If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleDammy and the team worked hard to get the sale done quickly. They marketed the property well and they achieved my asking price.
They were persistent in helping to resolve some unexpected problems. They were very attentive to my needs as well as those of the buyers. They did everything necessary to get an outcome that suited everyone.
They are a great team and a pleasure to work with. I would definitely work with them again.
Thank you.PositiveResponsiveness, Quality, Professionalism
Andrew · 16 June 2021
Agent replied · 15 June 2024
Thank you Andrew for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Dammy and the Brockley team. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleJames has been great throughout the process of letting our new flat. He’s been very helpful and answered our many questions very quickly. Would recommend!
Iz · 16 April 2025
Agent replied · 23 October 2024
Dear Iz
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleSelling through Acorn was a great experience. I felt well looked after from start to finish. The team was amazing, very patient and always helpful throughout the process and always available to speak to if needed. They helped the sale go through very quickly. I would strongly recommend the Brockley branch. Special thanks to Ross Reed, Jamal Wheelan and Brendan Kennedy.
Les
Leszek · 16 April 2023
Agent replied · 15 June 2024
Thank you for leaving us a 5* review. We are really happy that you were pleased with the service you received and if we can help further please do let me know. Thanks. Karen Hedges - Customer Relations Manager
★★★★★ 5/5
GoogleJade Clements acted for the vendor of a house I bought. I was selling a flat and Jade did a HUGE amount if work to ensure both transactions completed. I genuinely think that without her they wouldn't have happened! She dealt with three clients and four solicitors, even though she was only acting for one. It was a rare example of a) client service which went way above expectations, and b) an estate agent who was a delight to work with. Thank you so much Jade!
Clare · 16 June 2020
Agent replied · 15 June 2024
Thank you Clare for taking the time to provide us with a review of your experience. I am really pleased that the service you received from Jade exceeded your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleJamal is hands down the best estate agent I’ve ever worked with. Great guy, incredibly professional, knowledgeable and responsive. He was our crutch as our purchase hit an obstacle, and went over and above for us to ensure we competed. Thanks so much Jamal
Joe · 16 April 2024
Agent replied · 15 June 2024
Hi Joe! Thank you so much for your kind words about Jamal. We're thrilled to hear that he provided exceptional service and went above and beyond to assist you throughout your purchase. We appreciate your feedback.
★★★★★ 5/5
GoogleBrendan and the team were agents for our recent sale and came recommended by a neighbour. We couldn't have been happier with the service, Brendan was personable and sensitive to our sale needs, but also firm when things needed moving along. Now we can happily move on with the next stage of our lives as a result, thank you!
Madeleine · 16 April 2023
Agent replied · 15 June 2024
Thank you Madeleine for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Brendan and his team. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleLilia was really nice from the start, the process was swift and honestly they were really helpful. Submitted the documents, everything was checked and smooth. Naomi also was really kind and responded to any questions we had. We are extremely grateful.
Emmanuel · 16 April 2024
Agent replied · 15 June 2024
Hi Emmanuel, thank you so much for taking the time to share your positive experience with us. We're thrilled to hear that Lilia and Naomi provided you with excellent service and made the process smooth and efficient. Your kind words mean a lot to us. We appreciate your support!
★★★★★ 5/5
GoogleDuring the process of my move Lilia was so helpful, going above and beyond to make sure I was moved in by the date needed and prevented what could have been a very stressful situation. Very happy :)
Elise · 16 April 2024
Agent replied · 15 June 2024
Thank you, Elise, for taking the time to provide us with a review of your experience. I am really pleased that the service you received from our team met your expectations. Please let us know if there is anything else we can do to help in the future. Thanks. Customer Services
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