Trusted Agent profile · London

Acorn London reviews

4.7

★★★★★ Excellent

187 reviews across 1 platform

409 Brockley Road, London, SE4 2PH

Acorn's office in London, at 409 Brockley Road, is rated 4.7 out of 5 across 187 reviews on 1 platform, including 187 Google reviews rated 4.7.

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4.7 / 5

187

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

I found company and specifically their Agents Emmanuel and Hatice to be men of words. They delivered all as initially explained & in line with timelines communicated. Further, they made all of the process very transparent which really makes my experience lovely with them.

Hamid · 16 April 2025

Agent replied · 15 June 2024

Hamid, thank you for sharing your positive experience with us and highlighting the exceptional service provided by our agents, Emmanuel and Hatice. We are delighted to hear that they were able to meet your expectations and make your experience with us a transparent and enjoyable one.

5/5

Google

We'd dealt with a number of agents in our search for a new flat and very few of them were up to the same standard as Acorn. Adam Slaney was very knowledgeable and professional throughout the process, and helped us to get everything sorted out quickly and efficiently.PositiveProfessionalism

Ben · 16 June 2021

Agent replied · 15 June 2024

Thank you Ben for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Adam. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

We recently purchased through Acorn Brockley and were really impressed with their service. Dammy was charming and professional at all times and responded quickly to any enquiries. He continued to work hard on the transaction, acting well as an intermediary between ourselves and our sellers. Highly recommended.PositiveResponsiveness, Professionalism

Holly · 16 June 2021

Agent replied · 15 June 2024

Thank you Holly for leaving us a 5* review. We are really happy that you were pleased with the service you received from Dammy and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

The Acorn Brockley team recently helped me sell my flat and more importantly helped me stay sane during a turbulent time in the property market. Continual interest rate hikes, combined with last year's fateful mini-budget statement did little for my nerves. The fact that I also live abroad and had to oversee the sale of my Brockley property remotely also added another layer of complication to the process, but with regular and straightforward online communication and phone calls this wasn't a problem. I appreciated that I was kept updated on viewings via SMS, and received feedback forms afterwards. Special shout-out to Jamal for being my ally throughout - he always knew it would work out, and it did.

Vivienne · 16 April 2023

Agent replied · 15 June 2024

Thank you Vivienne for taking the time to post a great review, we appreciate it ! Karen Hedges-Acorn Customer Services

5/5

Google

Kevin and his team run a first-class service. Friendly, communicative, and efficient, this is the agent to use if you want a smooth house purchase.

Peter · 16 April 2025

5/5

Google

Working with Acorn Brockley, in particular Dammy for the Sale of our property has been a fantastic experience. Friendly, professional, responsive and determined to ensure process moved along quickly. Would recommend Acorn Brockley for any Sale. You won’t be disappointed with the service!PositiveResponsiveness, Quality, Professionalism, Value

Mitchell · 16 June 2021

Agent replied · 15 June 2024

Thank you Mitchell for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Dammy and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Thanks to Dammy for helping us get our first house purchase over the line - he made it all simple and managed the communication between buyer and seller really smoothly. Thanks!

Mike · 16 April 2023

Agent replied · 15 June 2024

Thank you Mike for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Dammy and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Thank you Dammy Ajanaku for helping me purchase my first property. I thought it was going to be a horrible experience but Dammy was excellent and guided me smoothly throughout the whole process. I 100% would recommend Acorn.

Godwin · 16 June 2022

Agent replied · 15 June 2024

Thanks Godwin for the 5 star review. Andrew Roberts - Customer Relations Manager

5/5

Google

I highly recommend Nellie. She worked non-stop to help us become home owners. She was professional and always kept us in the loop. I wouldn't go anywhere else :)

Awais · 16 April 2023

Agent replied · 15 June 2024

Thank you Awais for taking the time to provide us with a great review and love the photo! I am delighted to hear that you were happy with the service you received from Nellie and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Excellent level of service with a high level of communication. Jamal was very responsive throughout the process. I would not hesitate to recommend Acorn to anyone selling their house.

Richard · 16 April 2023

Agent replied · 15 June 2024

Thank you Richard for leaving us a 5* review. We are really happy that you were pleased with the service you received from Jamal and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

We purchased our house through Acorn, Brockley with the help of Dammy. Throughout the process Dammy always made himself available to answer questions and push the sale along. Dammy was reliable and conscientious and I would Acorn as an estate agents.PositiveQuality, Value

Joe · 27 August 2021

Agent replied · 15 June 2024

Thank you Joe for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Dammy. I hope you will be very happy in your new home. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Acorn have been brilliant in helping me in through the stress of moving house. Kevin and Lamar in the Brockley office have been especially helpful, always having time to talk through the processes and requirements. Highly recommend.

Matilda · 16 April 2025

Agent replied · 23 October 2024

Dear Matilda Gross Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Kevin and Lamar are a pleasure to deal with, I was kept informed at all stages. I would definitely use them again.

Nicola · 28 September 2025

Agent replied · 27 December 2025

Dear Nicola We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Acorn were the most accommodating estate agents we came across in our recent house-hunt. From an in-depth tour of the area, to tolerating our novice questions, Alex made us feel very welcome, and we would look to use them when we eventually sell our house. Cannot recommend them enough.

Richard · 17 June 2019

Agent replied · 15 June 2024

Thank you for leaving us a 5* review. We are really happy that you were pleased with the service you received from Alex and the Brockley team. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

We bought our first home with Acorn Brockley and the service from Dammy was excellent. He did everything he could to keep the ball rolling and ensure we had a relatively quick and seamless buying experience. 100% would recommend.PositiveResponsiveness, Quality, Professionalism

Claire · 27 August 2021

Agent replied · 15 June 2024

Thank you Claire for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Dammy and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Excellent! We used Acorn to sell our home and the service was brilliant. Brendan, Dammy and the team really went out of their way for us and our house sold in 24hrs. They managed the whole process really well. Would highly recommend.

David · 16 June 2021

Agent replied · 15 June 2024

Thank you David for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received Brendan, Dammy and the Brockley Team. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Thanks Acorn and Jamal for your help with our sale. I found the communication with Jamal was always straight forward. He was approachable, clear and patient to answer all our questions. Jamal was also very helpful to get things moving with the solicitors.

Helena · 16 April 2024

5/5

Google

Excellent service selling our flat. Brendan is very responsive and went above and beyond to help with the fact that we are not local - e.g. reading meters for us on completion day.

Sal · 16 June 2022

Agent replied · 15 June 2024

Thank you Sarah for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Brendan and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

In spite of a somewhat protracted process, which was out of their control, the team were diligent, respectful and communicative throughout. Without this attention the sale would otherwise likely have fallen through.

Rob · 16 April 2025

Agent replied · 15 June 2024

Rob, thank you for sharing your experience. We appreciate your understanding of the challenges we faced during the process. Our team is dedicated to providing excellent service and we are glad to hear that you felt supported throughout. Your feedback is valuable to us.

5/5

Google

Looking for a house was very stressful and James C. was extremely helpful, friendly and easy to talk to. We found a house to rent and we are extremely excited about it.

Marie · 16 April 2025

Agent replied · 23 October 2024

Thanks for sharing your experience, Marie! We're thrilled to hear that James made your house-hunting journey less stressful and that you found a place you love. Exciting times ahead in your new home!

5/5

Google

Laura Brooke was absolutely amazing helping us with our rental search! She kept us updated on all potential properties coming to the market, was a pleasure to liaise with and would highly recommend! She’s a real asset to the team-thanks Laura!

Gigi · 16 June 2020

Agent replied · 15 June 2024

Thank you Georgina for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Laura. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Nicholas was a class above any real estate I’ve had the pleasure to deal with over the last 35 years. He made an extraordinary effort to secure tenants for us, showing deligence, honesty and timeliness. Always called me straight back, and an absolute pleasure to deal with and the perspective tenants were of the highest quality. I recommend this man highly. Richard

Richard · 16 June 2022

5/5

Google

Thank you Jade and team for your brilliant, tireless and personal service which resulted in the sale of our house in Brockley. Without hesitation we would recommend Acorn and especially Jade as the number one estate agent in Brockley

R · 16 June 2020

Agent replied · 15 June 2024

Thank you Mr Hartman for taking the time to provide us with a review of your experience. I am really pleased that the service you received from Jade met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Dammy was great and helped us through the purchase of our first home. He was always responsive and answered any questions we had along the way. Thank you!

Sarah · 16 June 2022

Agent replied · 15 June 2024

Thank you Sarah for leaving us a 5* review. We are really happy that you were pleased with the service you received from Dammy and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

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