Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe used Acorn to sell our flat. We found the service very good. Jamal was friendly, professional ad always on hand to help or give advice. We would definitely recommend Acorn Brockley.PositiveResponsiveness, Quality, Professionalism
Daniel · 16 June 2021
Agent replied · 15 June 2024
Thank you Daniel for leaving us a 5* review. We are really happy that you were pleased with the service you received from Jamal and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleExcellent job in selling my flat, helpful in what can be a complicated process, in pushing all the parties involved to get through to completion !
Iantweedy8 · 16 March 2026
★★★★★ 5/5
Google2 years ago I decided to leave home and rent a property for the very first time. My experience with Acorn was amazing. They were so supportive, explaining all the necessary steps I needed to take and showed me 1 bedroom flats that met my needs. I fell in love with one very quickly and was so excited to start my journey in my new place; which was nice and most importantly affordable. I renewed my tenancy after a year and am now moving out after 2 years. Thank you to the Acorn team for your support and thank you specifically to Junior and Adam at Acorn for supporting me along the way.PositiveResponsiveness, Professionalism, Value
Zoe · 27 August 2021
Agent replied · 15 June 2024
Thank you Zoe for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Junior and Adam and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleDammy has been very responsive, professional and accommodating. We are first time buyers and Dammy has been invaluable in moving the process along and ensuring that things went smoothly.PositiveResponsiveness, Professionalism
Keith · 27 August 2021
Agent replied · 15 June 2024
Thank you Keith for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Dammy and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleJamal Wheelen was great, he helped progress me purchase and was very responsive throughout the process.
Asif · 16 April 2023
Agent replied · 15 June 2024
Thank you Asif for leaving us a 5* review. We are really happy that you were pleased with the service you received from Jamal and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleGreat team over at Acorn, Brockley (Liam & Georgia). Very supportive, friendly and efficient.
Thank you!
Jed · 16 July 2025
Agent replied · 16 April 2026
Dear Jed Hideous Mink Records, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleJamal was good to work with. Contactable and flexible. Made for a smooth transaction.
Rob · 16 April 2023
Agent replied · 15 June 2024
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Karen Hedges- Acorn Customer Services
★★★★★ 5/5
GoogleRecently purchased a property with the seller's using Dammy as their agent with Acorn. The whole stressful process as first time buyers was made so much smoother through the professional and friendly interactions with Dammy. He's a stellar agent who was more than happy to chase anything that needed chasing on both ours and the seller's side. Highly recommended whether you're buying or selling, know that you're in good hands.
Evan · 16 June 2022
Agent replied · 15 June 2024
Thank you Evan for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Dammy and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleI cannot recommend these guys enough! We thought about using online estate agents because they were so much cheaper but we absolutely made the right choice in going with these guys for the sale of our flat. From start to finish they were brilliant in keeping us informed and updated, and after we had an offer Jade ensured that the sale went through smoothly, communicating with us every step of the way. She even went over and above and helped keep things moving with the rest of the chain when our purchase was stalling (because of our purchase being done through a cheap online 'agent' who did nothing to keep things moving). We couldn't have done it without her and are so grateful to her for her time and energy in getting us moved! She, and the rest of the team, were a pleasure to deal with throughout and earned every penny of their commission. Thanks to you all.
Louisa · 16 June 2020
Agent replied · 15 June 2024
Thank you Louisa for leaving us a 5* review. We are really happy that you were pleased with the service you received from Jade and her colleagues. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleJosh was excellent at showing us around a place within the area as potential tenants. He answered any and all questions.
Michael · 16 June 2022
Agent replied · 15 June 2024
Thank you Michael for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Josh and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleGreat service using Acorn, would absolutely recommend. Lamar was helpful and attentive all throughout the process.
Lorna · 27 November 2024
★★★★★ 5/5
GoogleAdam @Acorn was very personable and genuine from initial contact and throughout the process. He had ploughed effort into understanding the area, its amenities , advantages in relation to market value and potential target audience. His pitch and summary was enthusiastic but realistic , one which is rare and gave us confidence to market our property with him. The process was swift and highly managed.PositiveResponsiveness, Quality, Professionalism, Value
Harry · 16 June 2022
Agent replied · 15 June 2024
Thank you Harry for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Adam and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleWould certainly recommend Acorn Brockley as Estate Agents, especially Jade who is helping me with the purchase of a flat. Rapid responses, super helpful and accommodating, overall very good experience.
Heather · 16 June 2020
Agent replied · 15 June 2024
Thank you for leaving us a 5* review. We are really happy that you were pleased with the service you received and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleI would like to thank the Acorn group and especially Dammy Ajanaku for their quality of service and responsiveness. Thanks!
L
Laura · 16 June 2021
Agent replied · 15 June 2024
Thank you Laura for leaving us a 5* review. We are really happy that you were pleased with the service you received from Dammy and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 1/5
GoogleOvercharged fees at end of tenancy, poor property management, the only time they make themselves available is when they ask for money.
My neighbors were as much as upset as me from the lack of interest of keeping the building in good shape.
Scam ran from con-artists and I wouldn't be surprised if they bought fake reviews here to pump up their rating.
Never had such bad experience with other agencies. Avoid.
Luigi · 16 June 2020
Agent replied · 15 June 2024
Dear Luigi, firstly, I am not aware that you dealt with our Brockley office, which is where you have left this review, Secondly I can assure you that none of our reviews are fake and would ask you to remove that accusation before we decide to take the matter further.
I have investigated your issues and there was no overcharge as agreed by the independent adjudication service TDS. This was an apportioned rent amount that was overdue and taken from your deposit.
We are aware that your development has some structural issues and have worked hard with building owners to resolve these. We regularly communicate with all residents but of course apologise if you feel that the level of communication was not sufficient.
If you would like to discuss this further, please email me at andrew.roberts@acorngroup.co.uk. Thanks.
Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleDear Brendan and Team
Please accept our sincere thanks for the support and assistance you provided in respect of the sale of our property in Crofton park SE4 . Throughout the process, you were professional, helpful and always very approachable. We could not fault the service you provided and would certainly recommend you and your company to others.
Yours Sincerely
Paul and David WitheringtonPositiveResponsiveness, Quality, Professionalism
David · 16 June 2021
Agent replied · 15 June 2024
Thank you David & Paul for taking the time to provide us with a review of your experience. I am really pleased that the service you received from Brendan and his team met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleWe have had a nightmare sale (12 months between offer accepted and completion with a host of dramas in between) and Dammy and Brendan at Acorn have been great throughout - always contactable, supportive and diligent. Glad it's all over but they did really well throughout.
Sam · 16 April 2023
Agent replied · 15 June 2024
Super ! Thank you Sam, your comments are well received . Kind regards Karen Hedges-Acorn Customer Services
★★★★★ 5/5
GoogleDammy was a fantastic agent throughout the sales process. Would highly recommend!
Shaun · 16 June 2021
Agent replied · 15 June 2024
Thank you Shaun for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Dammy and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleKevin Ashton at Acorn's Brockley office has both enthusiasm and energy by the ton...just what you need when selling a property. He produced nine offers apparently overnight and the sale proceeded swiftly. Can't fault him or his team.
Tony · 16 April 2025
★★★★★ 5/5
GoogleDammy and Brendan got the property sold for the asking price very quickly. Helped the process along to exchange with timely interactions. Even though we had a few hurdles to jump along the way, we got to the finishing line without undue stress
Alan · 16 April 2023
Agent replied · 15 June 2024
Thank you Alan for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Brendan and Dammy and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleGreat service - Dammy was helpful throughoutPositiveResponsiveness
Joss · 16 June 2021
Agent replied · 15 June 2024
Thank you Joss for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Dammy and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleWe had a great experience with Acorn Brockley and were dealt with by Dammy Ajanaku who was professional and very quick to respond to any questions we had. Couldn't of asked for more, helped get us through from sale to completion in around 2 months.PositiveResponsiveness, Quality, Professionalism
Nick · 16 June 2022
Agent replied · 15 June 2024
Thank you Nick for leaving us a 5* review. We are really happy that you were pleased with the service you received from Dammy and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
Googlei HAVE JUST SOLD A FLAT THROUGH DAMMY AJANAKU AT ACORN AND HE MADE THE WHOLE PROCESS SIMPLE FROM START TO FINISH, WITH HIS EXPERIENCE SHOWING AT ALL STAGES OF THE PROCESS. I WOULD DEFINITELY DO BUSINESS WITH HIM AGAIN AND HE HIS HIGHLY RECOMMENDED.PositiveProfessionalism
Stephen · 27 August 2022
Agent replied · 15 June 2024
Thank you Stephen for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Dammy and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleWe recently went to this estate agents to buy our first property. Alex was amazing very thorough and helpful and always on hand to provide useful insight and advice regarding all aspects of the process.
Just what you need when making such an important commitment.
Ashley · 17 June 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.