Acorn London reviews

★★★★★ 5/5

Google

I can’t recommend Banji highly enough. He was professional, efficient, and made the entire process incredibly easy. I spoke to him, viewed the property, and everything was completed within the same day. Paperwork sorted and agreements signed. I honestly couldn’t believe how smooth it was. Even when he was put in an uncomfortable situation, through no fault of his own, he handled it extremely professionally, which helped me feel comfortable as well. A real credit to his role. Thank you.

Tm · 9 January 2026

★★★★★ 5/5

Google

Thank you to Max, Carly and the Dulwich team who were great in helping us find and exchange on our new home. Really professional team who managed the process extremely well. Andy

Andy · 16 March 2026

★★★★★ 5/5

Google

The current rental market at the moment is not for the faint of heart! I had seen what felt like 1000 properties, this was the first that I put an offer in and finally draws an end to the most stressful searching period! A special thank you to James Clachar who rearranged the viewing with me multiple times due to my busy schedule and waited in the rain! Then even when we were running late, he still greeted us with a huge smile and warm personality which immediately put us all at ease. He also answered my insane amount of questions about the property so quickly that the property held my interest (I often forgot properties if the agent was slow with replies). When I asked about pets, he rang back within 5 minutes with the answer (most people have left me hanging). He really knew everything about the property and the surrounding area - his advice on the local schools was extremely helpful. High praise indeed but truly - in a time that has been extremely stressful, I felt it was important to recognise such great work!

Rachel · 27 June 2024

★★★★★ 5/5

Google

Great service! Thoroughly impressed by Max and his professionalism and efficiency. Super helpful and easy to deal with and Harry was extremely polite! Would highly recommend to anyone looking to buy, sell or rent a property.

Fiona · 15 December 2025

★★★★★ 5/5

Google

ACORN Dulwich Branch has been an excellent Letting Agency. Theyre customer service has been off the roof, especially James Clachar. James Clachar is a wonderul person and he a master of his field. He has profiled us properly, discussed what we need and wants, and has provided is all the best possible options for our new home. He keeps us informed and he is very transparent. Acorn is luck to have him in their team.

Oliver · 27 June 2024

★★★★★ 5/5

Google

It is early days in my property search and walked into Acorn Dulwich, Max and Harry were very helpful, and looking forward to seeing a few properties with Harry next week.

Joe · 16 December 2025

★★★★★ 5/5

Google

Carly has been a refreshingly great agent to deal with - flexible, helpful and easy to chat through options with. Highly recommend!

Liz · 16 December 2025

★★★★★ 5/5

Google

Harry was super helpful and was always quick to answer any questions, and follow up with further information - thank you! :)

Meg · 15 December 2025

★★★★★ 5/5

Google

Harry was great on the viewings and was really helpful with everything. Would defiantly recommend.

Oliver · 15 December 2025

★★★★★ 5/5

Google

I can't thank Jack and Brandon enough for the help and service they provided throughout the whole process of selling my property. From the moment the property went on the market, to handing over the keys, they were always at the end of the phone answering questions or ensuring the completion went through quickly, smoothly and stress free which I'm extremely grateful for. I would highly recommend Acorn to anybody looking to sell a property.

Charmaine · 15 June 2023

★★★★★ 5/5

Google

Max and Harry were very helpful when assisting to arrange a viewing on Saturday

Finlay · 15 December 2025

★★★★★ 5/5

Google

Harry was really helpful and efficient in helping me find my dream home

Colum · 15 December 2025

★★★★★ 5/5

Google

We just sold our flat through Acorn and the team have been fantastic. Great advise the whole way through and really kept communication between the parties going which was invaluable to keeping things moving when the solicitors were all swamped. We would defiantly use the Dulwich Acron team again. I would not have imagined ever saying this but the estate agents in this case were by far the best part of this process! Thank you Jack, Brandon and Caroline.PositiveResponsiveness, Quality, Professionalism, Value

Francesca · 15 June 2022

★★★★★ 5/5

Google

Caroline and Jack were a god send! Very helpful, professional and responsive. Caroline was on point all the time, keeping me in the loop at every step of my transaction. She was a great intermediary between my seller and his solicitor. Jack found me a diamond in my new property even if it has been a long 3 months from start to finish. All in all a great team and I'm really grateful. Here's to many happy years in my new home!!! Cheers guysPositiveResponsiveness

Kate · 15 June 2022

★★★★★ 5/5

Google

Josh has been an absolute legend during a really stressful house hunt - he's genuine and friendly and, most importantly, listened to what we were looking for and sent us properties that fit our requirements and were within our budget, which it has been really tough to find. He's gone above and beyond to check in with us regularly and keep us up to date - thank you!

Emma · 15 June 2023

★★★★★ 5/5

Google

We had been trying to sell our house for 2 years through multiple different agents. We almost ready to give up until I called Acorn in East Dulwich, they convinced me they would sell it. With in a month they had got us an offer and just before Christmas of 2022, it was sold. Massive thank you to the team, Brandon and Jack were response, open, honest and most importantly, they delivered.PositiveQuality, Professionalism

Toby · 27 August 2022

★★★★★ 4/5

Google

I used Acorn East Dulwich to let my flat recently and found James Keen to be polite, professional and responsive. He also found tenants quickly and moved them in, in under a month. James took the pictures of my flat himslef and the advert write up was excellent, I have no problem in recommending James with 5 stars as his personal service was first class! There was an annoying frustration though in dealing with the remote 'Head Office' who were processing the paperwork where there seemed to be a communication breakdown with the branch as I was asked to repeat send a plethora of information already supplied, there was an apparent lack of urgency in sending me vital information post sale closure which I had to repeatedly chase plus they kept emailing me at my old employment email address (presumably saved on their database from a seperate transaction years ago) in spite of me pointing this out as historic and requesting they do not do so - clumsy, unprofessional and GDPR breach?PositiveProfessionalism

Davie · 27 August 2021

★★★★★ 5/5

Google

I've lived in London for now 6 years and have moved around a lot. I've rented from private landlords, agencies, etc, and having now worked with Acorn - I can say it's been a really enjoyable experience. The agent Jade was very helpful and gave a lot of great information. The property likewise was kept to a great standard and the whole process was stress free, as well the ad on Rightmove was exactly how it looked in real life - which is so important as so many ads can be misleading. Apart from Acorn, the management team of the property was super informative and professional and it's reassuring Acorn works with these great management teams. I'd recommend Acorn to anyone moving :) Thank you!PositiveProfessionalism

MC · 27 August 2021

★★★★★ 5/5

Google

I was really pleased with the service received from Acorn regarding the sale of my flat, particularly Caroline who I mainly dealt with from this office. It was always easy to speak to someone despite current coronavirus difficulties, and Caroline was very efficient, very quick to chase up any queries, friendly and knowledgeable. I felt that the sale of the flat was in really safe hands and would highly recommend Acorn to anyone looking to sell a property. It's such a relief to have completed and Acorn made it a very stress-free experience - thank you! :-)PositiveResponsiveness, Quality, Professionalism, Value

Stephanie · 27 August 2021

★★★★★ 5/5

Google

James has been my estate agent for nearly 4 years now and he's relocated us twice in this period. He's fast, proactive and highly experienced in the local market. Throughout the process, he would send new properties updates and more importantly, go above and beyond to help you find the perfect place within budget. I was dreading having to flat hunt during the pandemic but James made it a smooth and stress free experience. Keep up the good work :)PositiveResponsiveness, Professionalism

Domi · 15 June 2021

★★★★★ 4/5

Google

Recently sold my flat through Acorn Dulwich. Estate agents were responsive and negotiated well on my behalf once an offer came in. Downside was they had not researched my property before conducting viewings. The best part of the process was that once I had accepted an offer Acorn Dulwich has a sales negotiator, Caroline, who drives the sale through. Caroline was very responsive, and push the solicitors on both sides along to ensure the sale went through, and in good time.PositiveResponsiveness

Robert · 15 June 2021

★★★★★ 5/5

Google

Jade at Acorn found a lovely flat for myself and my partner and helped us secure the property. When sadly 6 months into our tenancy we encountered some problems with our property (due to circumstances beyond the teams control) everyone at Acorn was extremely supportive and quick to help us. Jade was very understanding of the stressful situation and helped find us a beautiful property that fitted all our needs and more. We completely fell in love with the house and Jade went above and beyond to make sure we secured the property. We’re now living in the said property thanks to Jade’s help and how quickly she dealt with all our questions and offer. Thank you!PositiveResponsiveness

Sedona · 15 June 2021

★★★★★ 5/5

Google

The team have been absolutely brilliant throughout the entire sales process, from valuation to completion. The property was sold within the promised time frame and Brandon & George were always available to answer any questions and pushed the sale along within the agreed deadline. They kept me up to date and assisted with any issues that arose. I will definitely use Acorn again.

Stephy · 15 June 2023

★★★★★ 5/5

Google

I would like to say a big thank you to James Clachar for being swift, organised, helpful and most of all positive and friendly! Has made getting my first flat to rent a breeze! Thanks again and to Liam Horton on the phone :)

Billie-Mae · 27 June 2024