Acorn reviews

★★★★★ 5/5

Google

I initially approached Acorn to help value my property and get some advice on whether to sell or rent. From the very beginning, they were incredibly helpful and took the time to talk me through my options, ultimately helping me decide that renting was the right choice for me. Davide was my main contact from the start and throughout the process. He was really friendly, approachable, and always on hand to answer any questions. He made what could have been a stressful process feel smooth and straightforward. Overall, the whole experience felt seamless. The team were professional, accommodating, and very easy to work with throughout. I’m really pleased I chose Acorn and I would highly recommend them.

Jane · 2 April 2026

★★★★★ 5/5

Google

I had a really positive experience purchasing a flat through Acorn. Jamal was my estate agent and he was amazing. He always picked up the phone and responded to emails in rapid time. Always really friendly, polite and professional. He went above and beyond to make the purchase as smooth and quick as possible, and always kept me and my solicitor in the loop with what was happening. I was a first time buyer and had no clue what any of the processes were, so I really appreciated how he explained things to me in detail, ensuring I had the information to feel more in control of the situation. I would definitely recommend acorn and Jamal specifically to anyone looking to purchase or sell a property

Maya · 27 December 2025

★★★★★ 5/5

Google

I had the pleasure of having Davide Letizia as my letting agent through Acorn Group in Camberwell, and my experience was absolutely fantastic! Davide guided me through the entire process with professionalism, kindness, and constant support. He was always available to answer my questions and made everything smooth and stress-free. I would highly recommend Davide to anyone looking for a place to rent in London, he is truly excellent at what he does and a pleasure to deal with!

Antonio · 16 October 2025

★★★★★ 5/5

Google

Jamal at Acorn Camberwell has been amazing throughout the whole process of selling my flat. His communication is always great and he’s been one of the most helpful people I’ve dealt with through this whole process. He really cares and has stepped in to help me so many times, especially when I’ve been out of town and couldn’t be there in person.

Stephen · 27 December 2025

★★★★★ 5/5

Google

We had a great rental experience through Acorn Camberwell. The advice, effort and care Davide put into ensuring we understood the process and received regular updates was much appreciated. We would hugely recommend Davide and Acorn Camberwell to all those looking to move. Thank you!

Lottie · 26 March 2026

★★★★★ 5/5

Google

Harrison and James were exceptional from start to finish when selling our flat. We also instructed another agent who said they would sell the flat before Acorn, yet within a couple of weeks Harrison had many more viewings and an offer. In hindsight I would instruct Acorn on a sole agency basis as they are the best in the business and a far superior service to the other local agent that we instructed. Thank you both for your hard work!

Bryony · 16 April 2025

★★★★★ 5/5

Google

Promote William ASAP! No praise i give to this young man will do him justice. William was ALWAYS available when any questions needed answering and if he missed my call I would get an immediate call back. He made the process smooth and stress free and went above and beyond to see to it that we were left satisfied even when there were challenges. He is a true credit to your company. Promote this guy now. You need him passing on his knowledge and customer service expertise to all your staff. What a legend!

Lee · 16 April 2025

★★★★★ 5/5

Google

I've recently worked with Davide Letizia as my lettings agent and Alice Ormrod as my Pre-Tenancy Coordinator and they have been brilliant to work with. Clearly knowledagble about the local market, really helpful and made the process of finding a quality tenant and ensure all was in order to facilitate a smooth move in process. Highly recommend!

Jonathan · 27 November 2025

★★★★★ 5/5

Google

I had a great experience with Acorn Camberwell Estate Agents. Davide and Alice were both professional, friendly, and extremely helpful throughout the whole process. They kept me updated at every step and made everything smooth and straightforward. I really appreciated their clear communication and genuine support. Highly recommend Davide, Alice at Acorn Camberwell for their excellent service!

Mohammed · 27 November 2025

★★★★★ 5/5

Google

Davide went above and beyond to ensure that we got our move in date, even with a very tight turnaround. He was extremely responsive, and kept us up-to-date with the tenancy progress without us asking for updates. Thanks for getting us in this great property so quickly! I highly recommend this agency and especially Davide. Molly

Molly · 16 October 2025

★★★★★ 3/5

Google

I recently sold a property with Acorn, and having had time to reflect on the experience, I wanted to share a few observations. First, I was strongly advised to market the property within a price range and to aim for the higher end of that range. Given current market conditions, this didn’t feel like the right strategy. Ultimately, I deferred to their experience. However, the property ended up selling for £10,000 below the lower end of the original range. From my perspective as both a seller and a buyer, it’s more natural to have a starting price and negotiate (down), rather than inflating expectations and the starting price point. Second, when the buyer raised concerns about potential joist issues in what is an Edwardian property, the messaging felt inconsistent. One week I was reassured that the survey was fine and the joists were not an issue. The following week, I was advised to reduce the price to “mitigate risk” and secure the sale, despite the agreed price already being significantly below the initial range. This shift left me feeling that the priority may have been securing the transaction (and therefore the agents fee), rather than fully representing my best interests. Finally, since receiving the letter confirming the revised sale price before exchange, I have not heard anything further from the agent. The lack of follow-up has made the experience purely transactional, with little sense of ongoing service or interest in my future business. Overall, while the sale did complete, the advice and communication could have been more consistent, transparent, and aligned with my position as the client.

Leesa · 16 March 2026

★★★★★ 5/5

Google

Really lovely team, went above an beyond to make sure we were catered to and helped through out our process. Not afraid of a challenge! shout out to Davide!

Desmond · 26 March 2026

★★★★★ 5/5

Google

If I could give more than 5 stars, I absolutely would! Acorn have been fantastic with me and my family throughout the sale of our home. Jamal Whelan at the Camberwell branch treated us with genuine care, respect, and integrity. Whenever we had a question, he was only a phone call away; always patient, helpful, and reassuring. He was a key reason we were able to sell our house and move into our dream home. If you want to be treated properly, looked after, and given honest, clear advice when selling your property, make sure you ask for Jamal at the Camberwell branch. Top service from Jamal. Top service from Acorn. I also have to mention James Moss! another top guy at Acorn who offered great advice and showed incredible patience. Both of them truly understand how to support their clients and secure a successful sale. 10/10!

Jacob · 27 December 2025

★★★★★ 5/5

Google

The whole team at Acorn were great, particularly Jamal who I dealt with most regularly. Always there to pick up the phone and help with any issues. Very smooth.

Johnny · 27 December 2025

★★★★★ 3/5

Google

We had a fairly poor start to our experience with Acorn (poor advice, one agent left our back door wide open all day after a viewing - on a ground floor flat in central London, and the sense that when said agent left the business they were extremely over capacity). Having said that I would like to thank Harrison at the Camberwell branch for excellent service once had agreed a sale and for his support pushing it all through in a very timely manner.

Lucy · 16 April 2025

★★★★★ 5/5

Google

I moved to Acorn after being unable to sell my flat with another local agent. From the beginning, Harrison was clear and positive on the strategy to sell and immediately delivered a series of viewings. He rang me after each one and gave me feedback. We were able to find a buyer fairly soon and Harrison guided us through the negotiations on final price in a very fair manner. He also kept in regular touch through the process of searches and queries leading up to exchange and completion, assisted by his colleagues. As a result of my experience, I would recommend highly

Nick · 16 April 2025

★★★★★ 5/5

Google

I can't recommend William highly enough for finding us the perfect rental home. From our first meeting where he listened closely to our needs, amazing service was provided every step of the way. William made the entire process smooth and stress-free for us by expertly handling negotiations to secure it quickly. Throughout the rental process William was extremely responsive, answering all our questions and concerns in detail. He took care of all paperwork and arrangements efficiently. We're thrilled with our new home and know we never could have found it without William’s help. His customer service went above and beyond. I'd recommend him to anyone looking for a top-notch rental agent who will make your move easy. Thanks for everything!

Ethan · 21 September 2023

★★★★★ 5/5

Google

Amazing experience renting with Acorn Camberwell, a special mention to Davide! He was amazing through every part of the process, always ready to help us with anything we needed. Thanks !

Tilda · 16 September 2025

★★★★★ 5/5

Google

I've been in the Office with Nyree Dixon and she was really helpful and gave a lot of information.She is really kind and amazing worker who was always Happy to help through all our needs. Thank you Nyree you were really Amazing. Today we were in the office with Nyree Dixon and she has been very helpful and has given us a lot of information. She was a very hard-working and friendly girl and was always happy to help us. Thanks Nyree, you were great.

Maria · 18 June 2023

★★★★★ 5/5

Google

Came to ask for bedroom apartment to rent around the area, Nyreen Dixon was so helpful she showed us different flats and walked us through the details, which not many people do. We are so thankful for her help and time. Will definitely advise you to go there and ask for her help. If you are looking for apartments I recommend coming to this branch and asking for Nyreen, she has helped us a lot in the search for apartments, she has taken the time to look for the apartments and explain things to us. Very friendly in every way. Thank you Nyreen for your help! 😊

Nathalie · 18 June 2023

★★★★★ 5/5

Google

Godefroy from ACORN Estate Agent Camberwell has been super efficient! He found me a Buyer in few weeks and with the current climate it’s very valuable. He kept us updated both sides (buyer and seller) to ensure our solicitors were not making excuses and were progressing promptly. We knew at all time which solicitor to chase. He also helped with my flatmates notifying us for visits in advance via WhatsApp. I highly recommend Acorn and Godefroy for your purchases, sells or lettings. 5 stars service all around! Many Thanks to the Team!

Danny · 18 June 2023

★★★★★ 5/5

Google

I used Acorn to sell my Camberwell property. Godefroy had a clear strategy from the start, demonstrated fantastic knowledge and insight into the local market and was honest in what was/was not possible especially given the economic climate. Within 3 weeks of being online, 2 offers were received. Acorn advocated all the way through the process, working hand in hand with my solicitor to get to exchange and completion as quickly as possible. Godefroy and Jack were just brilliant. Clear, constant communication. I felt full confidence in their advice and approach. I would have no hesitation in using/recommending Acorn when selling a property.

Lynsey · 18 June 2023

★★★★★ 5/5

Google

Hi everyone, I would like to say thanks from deep of my heart to all Acorn team and specially Harrison to buy my first property. Harrison provided excellent services on all the steps from viewing till completion. Harrison is very generous, …

Girish · 16 April 2025

★★★★★ 5/5

Google

Jamal and the team at Acorn helped me to find my flat and were friendly, supportive and responsive throughout the buying process to get the deal done - thank you!

Emmet · 16 August 2025