Trusted Agent profile

Acorn reviews

★★★★★ Excellent

375 reviews across 1 platform

27 Denmark Hill, London SE5 8RS

Acorn's London office at 27 Denmark Hill is rated 4.9 out of 5 across 375 reviews on 1 platform, including 375 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards. Checked 9 October 2026.

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4.9 / 5

375

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Acorn. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

A massive thank you to James, Jamal and all the staff at Acorn who helped me sell my property. Excellent communication throughout the whole process. Very professional service, highly recommended.

Hannah · 22 July 2025

Agent replied · 16 April 2026

Dear Hannah James We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

We bought a flat in Camberwell through Acorn, who seem very plugged in to the local market. Communication at the offer stage with Godefroy Herissay was clear, honest and responsive, and helped us navigate a challenging 4-way competitive bid situation. Then at the exchange and completion stage, Jack Davies stepped in to manage the process which was invaluable to overcome difficulties and delay we encountered over the conveyancing process. A very professional team at Acorn.

Mark · 18 June 2023

Agent replied · 17 June 2024

Thank you Mark for your kind words, that's really great. I will pass onto the Team. Best Wishes Karen Hedges Acorn Customer Services

5/5

Google

Although we ultimately found a property with a different agency, I want to give a shout out to William Cande, an Acorn agent who stood by us when our first offer fell through and did his best to help us find something else in the area. Because of time pressure we ended up going with something else, but I was impressed with his helpfulness and honest approach.

Maky · 21 September 2023

Agent replied · 17 June 2024

Thank you, Maky, for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let us know. Thanks. Customer Services

5/5

Google

After some serious stress renting my property privately for the first 12 months of its availability I decided to reach out to Acorn to manage the property for me. They have been utterly brilliant in their handling of everything thus far. They were so on the ball from the start it was actually seriously impressive. They did quite literally everything for me from start to finish which meant I never had to come up to London. Special mention to Davide for always keeping me informed and being an all round nice bloke. Also a big special mention to Lorrell my property manager for working so hard to get the property properly setup before the tenants moved in and helping me all the way. I know i'm in safe hands with Acorn!PositiveProfessionalism

Gabriel · 18 June 2022

Agent replied · 17 June 2024

Thank you Gabriel for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Davide and Lorrell and their colleagues. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

We highly recommend Godefroy at Acorn agency! It took us a year to find the perfect home to buy. Godefroy is really professional, calm and always gave us the right direction and good opinions! We met others agents, who were pushing and not informed about the flats they were showing, and we can strongly affirm that Godefroy has been the BEST agent! THANK YOU Giovanni and Marcos

Giovanni · 22 August 2023

Agent replied · 17 June 2024

Thank you for leaving us a 5* review. We are really happy that you were pleased with the service you received and if we can help further please do let us know. Thanks. Customer Services

5/5

Google

A big thank you to Acorn team in getting me new tenants for my property!!! I just love how professional and proactive this team is, aways on top of their game!!! Wow. However a very huge thank you to an exceptional young man William Cande!! My goodness, this amazing lettings negotiator goes over and beyond always to attend to clients needs. William has secured all the tenants I have had in my property, excellent commutator, poliet, knows how to work under pressure and critical time scales as well as being a boss at what he does and always kept me updated with the tenant process. I wish him every success and possible promotion. Just know if you get William Cande as your lettings negotiator be assured you will get the right tenants for your property. Thanks again Acorn I look forward to our continuous working relationship.

Annabelle · 16 April 2025

Agent replied · 17 June 2024

Thank you Annabelle for taking the time to provide us with a review of your experience. I am really pleased that the service you received from our team met your expectations. Thanks. Customer Services

5/5

Google

Very happy with the service received from Acorn (Harrison, Tina and James Moss) when selling my flat - definitely went above my expectations. They were quick to line up a number of viewings and did a great job, securing subsequent offers when the first pulled out. Also really helpful in pushing forward the process as quickly as possible, acting as point of liaison between my and the buyer’s solicitor / me and the buyer, and kept me updated (way more than my solicitor). Thank you!

N · 16 April 2025

Agent replied · 24 October 2024

Hi N Allen, We’re thrilled to hear about your positive experience with Harrison, Tina, and James! It’s great to know they exceeded your expectations and kept you well-informed throughout the process. Thank you for your kind words, and best wishes for your next chapter!

5/5

Google

I have recently rented a fantastic property through Acorn, where Josh was the agent overseeing the process. They did a fantastic job, super efficient and really looked after me in the move. I can't thank them enough. I would recommend these guys highly, as I have worked with some other not so great estate agents in the past, particularly in London, where you can be easily dismissed.

Richie · 18 June 2023

Agent replied · 17 June 2024

Thank you Richie, that's really nice to hear. We appreciate your kind words. Best wishes Karen Hedges Acorn customer Services

5/5

Google

There are loads of estate agents out there, and anyone selling is spoilt for choice. As sponsors of the Jack Studio Theatre, Acorn had been a positive name on our radar for a long time, and their Goldilocks valuation (not too low, not too high) proved the best of the three we got. We started marketing in a lockdown, and completed in the next lockdown, and even with Christmas in between the whole process took only four months, thanks to Taylor and, especially, Luke, who were both great to deal with at every stage of the process.PositiveQuality, Professionalism

Jon · 25 October 2021

Agent replied · 17 June 2024

Thank you Jon for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Taylor and Luke. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

The agents at Acorn Camberwell were very professional and a pleasure to work with. The listing for our property was fantastic - the photos were very high quality. They were always on time, easy to reach by email and telephone and in general handled the sale of our property with ease. Taylor and Luke were both excellent with our pets and kept our home safe during viewings. We greatly appreciated their help ensuring the sale of our property stayed on track and their help liaising with solicitors. We would not hesitate to recommend Acorn Camberwell to our friends and neighbours.PositiveResponsiveness, Professionalism

Ryan · 25 October 2021

Agent replied · 17 June 2024

Thank you Ryan for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Taylor and his team and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Godefroy and the team were wonderful in helping us through our first buying experience, Godefroy was really knowledgeable and helpful, going above and beyond to provide us with the information we needed! The whole team were very communicative and a pleasure to speak to. Definitely took the stress out of the process. Thank you guys!

Lara · 19 January 2024

Agent replied · 17 June 2024

Lara, we are thrilled to hear about your positive experience with Godefroy and our team. It's wonderful to know that they were able to make your first buying experience smooth and stress-free. We appreciate your kind words. Thank you!

5/5

Google

Acorn, and in particular Godefroy, were excellent in selling my flat. It turned out to be harder to sell than I had envisioned, having begun with a different estate agent, but Godefroy, Taylor and Acorn really went the extra mile at every opportunity, especially when it came to mortgage advisory, fire certificates and liaising with the buyer. Clear, honest, trustworthy and friendly communication throughout.

Chloe · 18 June 2023

Agent replied · 17 June 2024

Thank you Chloe for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Godefroy, Taylor and their colleagues. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I would highly recommend using the Acorn Group at Camberwell, especially Harrison who provided an extremely professional and knowledgeable service at all levels. Harrison kept us informed at every stage and skillfully advised and supported us throughout the whole process. Harrison reduced the stress of buying a new home and was kind and understanding throughout the process. Christine Blaydon

Christine · 16 April 2025

5/5

Google

I highly recommend going through Acorn Camberwell and particularly recommend Godefroy for any flat sale! He did such an amazing work and his work was key in completing what can be a stressful process. From the valuation until completion, he was transparent and keeping me updated regularly. He always went the extra-mile, even taking time to help outside of office hours to ensure we could exchange on time. Thank you Godefroy for your help!

Celia · 18 June 2022

Agent replied · 17 June 2024

Thank you Celia for leaving us a 5* review. We are really happy that you were pleased with the service you received from Godefroy and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

4/5

Google

William Cande was really helpful and supportive during our move into our new flat. He was understanding, attentive and efficient. We messed up about the times that we could pick up our keys which caused a lot of stress and William went out of his way to sort it out and allow us to move in early which we appreciated a lot.

Jack · 23 July 2023

Agent replied · 17 June 2024

Thank you, Jack, for taking the time to review your experience. I am really pleased that you were generally happy with the service you received from our team but would love to know how we could have achieved 5 stars! - Customer Services

5/5

Google

We viewed a house with Davide Letizia and he was very helpful in advising us and showing the property. We were lucky enough to be chosen for the property we viewed and Davide was with us every step of the way answering any and all queries we had making the process quick and easy. We have now secured the keys and are ready to move in. None of this would have been possible without Davide so again great service and definitely recommend anyone looking to rent within the area to give Acorn Camberwell a shout.PositiveProfessionalism

Tanya · 18 June 2021

Agent replied · 17 June 2024

Thank you Tanya for leaving us a 5* review. We are really happy that you were pleased with the service you received from Davide and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

We rented our flat via Acorn and due to current circumstances had to close the deal rather quickly. James Hoadley and his team took care of us and immediately we knew and felt that we were in good and safe hands. They dealt with all aspects of the rent in a professional, attentive and quick manner. They always provided clear instructions and promptly replied to any queries that we have raised. Can't ask for more really from your agents, so highly recommended and truly deserved 5 stars.

Sharoffer · 18 June 2021

Agent replied · 17 June 2024

Thank you sharoffer for leaving us a 5* review. We are really happy that you were pleased with the service you received from James and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I was in communication with Nyree Dixon, I called on a Saturday and explained my situation which was im a recently separated single father to a five year old and me and my daughter needed a flat to move into asap. Nyree was great in the support she gave and I felt she went above and beyond to help us.

Hannan · 18 June 2023

Agent replied · 17 June 2024

Thank you Hannan for taking the time to provide us with a review of your experience. I am really pleased that the service you received from Nyree met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I have just completed on my purchase and Harrison White was exceptionally helpful and attentive throughout. Very grateful for his help! Thank you

Meg · 16 April 2025

Agent replied · 24 October 2024

Thanks for your fantastic feedback, Meg! We're thrilled to hear about your positive experience with Harrison. Our team strives to provide exceptional service, and it's great to know he made a difference. Enjoy your purchase!

5/5

Google

Just wanted to say a HUGE thank you to Cheryl B in the Camberwell office. Non work related but a great 'good Samaritan'! I returned home from work to find my car was involved in a hit and run leaving the car completely written off at the side of the road. After randomly seeing my online post, Cheryl spoke about it to her Manager Steve who coincidentally saw the whole thing!!! Fab tag team work and honestly life savers. Lovely lovely people, can not thank you enough.

Zar · 18 June 2020

Agent replied · 17 June 2024

Thank you for taking the time to provide us with a review. I am so pleased we could help and hope that you get this resolved asap. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

We recently bought a property through Acorn whilst also selling our flat through them at the same time. They (particularly Leon) were extremely helpful from day one and helped reassure us even when things were a little stressful! They stepped in when our solicitors were not doing their job properly and went above and beyond what I would expect from an Estate Agent. I would highly recommend Acorn to anyone looking to either buy or sell a property, we will most certainly be using them again the next time we decide to move. Thank you!

Alice · 18 June 2020

Agent replied · 17 June 2024

Thank you Alice for leaving us a 5* review. We are really happy that you were pleased with the service you received from leon and his colleagues. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Very nice and smooth experience, from the viewing step to the final move in. William Cande was really helpful, always happy to help and communicating all our needs to the landlord swiftly. I really hope the level of services from Acorn will remain the same throughout my entire stay in the new flat.

Iskios89 · 20 November 2023

Agent replied · 17 June 2024

Thank you for your 5 star review! We're thrilled to hear that you had a great experience with William Cande and that everything went smoothly. Rest assured, we're committed to providing excellent service throughout your entire stay in your new flat. We're here for you!

5/5

Google

The team at Acorn made what could of been a very stressful time a lot easier than I expected. They were able to provide recommendations for all aspects of the home buying process, from solicitors to surveyors, all of whom exceeded expectations and I would recommend them to anyone looking to by in the area. Luke and the team kept me informed throughout the entire process which really helped things move along swiftly.PositiveProfessionalism

Mike · 18 June 2021

Agent replied · 17 June 2024

Thank you Mike for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service from Luke and his colleagues. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Davide Letizia did a great job in helping us to secure a flat at short notice. After viewing the property on Monday Davide was able to get all of the paperwork sorted for us to move in just five days later on the Saturday. He was incredibly helpful and considerate and saved us a lot of hassle with the move. Thank you Davide and Acorn!

Alex · 18 June 2022

Agent replied · 17 June 2024

Thank you Alex for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Davide and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Acorn's Google reviews

Questions about Acorn

How many reviews does Acorn have?

Acorn's London office has 375 reviews across 1 platform: 375 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Acorn's rating?

Acorn is rated 4.9 out of 5 across all 375 reviews, and 4.9 out of 5 on Google from 375 reviews, checked 9 October 2026.

Has Acorn won any awards?

Yes. In The Trusted Agent 2026 awards: Acorn, London won Gold.

Where is Acorn's London office?

Acorn, 27 Denmark Hill, London SE5 8RS.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.