Trusted Agent profile

Acorn reviews

★★★★★ Excellent

375 reviews across 1 platform

27 Denmark Hill, London SE5 8RS

Acorn's London office at 27 Denmark Hill is rated 4.9 out of 5 across 375 reviews on 1 platform, including 375 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards. Checked 9 October 2026.

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4.9 / 5

375

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Acorn. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

We were looking to rent a house from South London and had been looking for quite some time. It wasn’t until we met Davide from Acorn that things started to move forward. He is a very dedicated agent with a great sense of humour. Davide was very helpful and patient with us and we would definitely recommend him. Next time we are looking for a house, we’ll definitely get in touch with him straight away!

Tuomas · 18 June 2020

Agent replied · 17 June 2024

Thank you Tuomas for taking the time to provide us with a review of your experience. I am really pleased that the service you received from Davide met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Jamal has done a great job for us from the start to the finish of our sale process. He has constant optimism, is very personable and has communicated well. He is both friendly and professional. We’re grateful to him for all his help- and a successful outcome!

Jane · 28 October 2025

Agent replied · 26 January 2026

Dear Jane Fletcher, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Google

William was great - always very helpful and the place was rented quickly to a lovely tenant

Zuza · 16 April 2025

Agent replied · 16 April 2026

Dear Zuza Zak Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Godefroy and the team were great, the best agents in town! Super friendly, knowledgeable and punctual. They was also great in chasing up the solicitors on both sides which really sped up the process and took the stress out buying a house. Thanks for everything.

JONNY · 20 November 2023

Agent replied · 17 June 2024

Thank you for taking the time to provide us with a review of your experience. I am really pleased that the service you received from our team met your expectations. Thanks. Customer Services

5/5

Google

Had a really successful experience: Davide was immediately helpful and easy-going, felt able to ask any questions and get very clear detail, he gave me all the info I needed to make a decision without any stress or pressure. Really glad I went for the tenancy, have been no problems at all, with the property or the paperwork - The team have been efficient and easy to contact from the start.

Ed · 18 June 2020

Agent replied · 17 June 2024

Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Davide. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

If you're selling in Camberwell, use Acorn! A very professional service from start to finish. They managed to find us an offer within 4 weeks and kept us updated throughout the deal process. Huge thank you to Godefroy & Taylor for your hard work and the 5 star service. Dave

David · 18 June 2023

Agent replied · 17 June 2024

Thank you David for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Godefroy and Taylor. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Very happy with my experience buying my first flat with the help of both Harrison and Tina. They were incredibly helpful, knowledgeable, and patient throughout the entire process. They went above and beyond to ensure I understood everything and made the whole experience as stress-free as possible. I would highly recommend them to anyone looking to buying (or selling) a property.

Bruno · 16 April 2025

Agent replied · 24 October 2024

Thanks for sharing your positive experience, Bruno! We're thrilled to hear that Harrison and Tina made your first flat purchase smooth and enjoyable. Your recommendation means a lot to us, and we’re here to help with any future property needs. Enjoy your new home!

5/5

Google

My flatmate and I had Davide as our letting manager and he was so kind and super helpful. He really advocated for us as young tenants and made the process swift. We’re so grateful that we had him as our letting agent. We couldn’t recommend him more.

Shardey · 16 September 2025

Agent replied · 16 April 2026

Hi Shardey Codrington, Thank you for the great review of our Acorn Camberwell team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team

5/5

Google

We have just bought our first property thanks to Acorn, and we couldn't recommend them enough! Thank you to Godefroy who helped us from the start and was extremely responsive and accommodating throughout, and to the whole team for their support. It was a pleasure working with them!

Laura · 23 July 2023

Agent replied · 17 June 2024

Thank you Laura for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Godefroy and the team. Congratulations on your first property! Thanks. Customer Services

5/5

Google

Excellent service from start to finish with Jamal. He persevered with issues that came up, and went above and beyond with his support - so kind and helpful! I really appreciated his work and attitude.

Francesca · 27 December 2025

Agent replied · 26 January 2026

Hello Francesca Mollett Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team

5/5

Google

I had a fantastic experience with Godefroy whilst flat-hunting! He was communicative, attentive to what I was looking for and - most importantly of all, honest and open about the properties we viewed (which sadly cannot be said of all agents). Delighted to have found a flat through Acorn - a seamless process from start to finish :)

Elizabeth · 16 April 2025

Agent replied · 24 October 2024

Thank you for your wonderful feedback, Elizabeth! We're thrilled to hear about your fantastic experience with Godefroy. Our team strives to provide honest and attentive service, and it’s great to know we achieved that for you. Enjoy your new flat, and we hope to assist you again in the future!

5/5

Google

Taylor Moutarde was brilliant in getting us across the finish line for our flat purchase. It ended up taking longer than usual for reasons outside of Acorn's control, and Taylor went above and beyond to make sure that communication was flowing across the chain and that we could end up completing within the mortgages and chain deadlines.

Katja · 18 June 2022

Agent replied · 17 June 2024

Thank you Katja for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Taylor. I hope you will be very happy in your new home. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Taylor Moutarde was an outstanding individual at this agency. His knowledge of the market was impressive but his outstanding quality was his tenacity and unfailing good humour in helping to get a sale through, including unblocking the difficulties caused by an extremely inactive and unresponsive solicitor for the buyer. His advice was always realistic and honest. I would highly recommend him.PositiveResponsiveness

Georgina · 25 October 2021

Agent replied · 17 June 2024

Thank you Georgina for leaving us a 5* review. We are really happy that you were pleased with the service you received from Taylor and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Always a real pleasure dealing with Acorn Estate agency. Davide was simply outstanding. An astute professional who made sure all bits and pieces were extra satisfactory. Very amiable, friendly, diligent and resilient. I would love to relate with him over and over again. A class act and official delight. I recommend him and the crew (James and Harriet) any day. Very happy and satisfied customer here :)

Uwem · 18 June 2020

Agent replied · 17 June 2024

Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Davide and his colleagues. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

We had a great experience with Acorn Camberwell for the purchase of our first home. Godefroy has been extremely helpful throughout the whole process, easing the communication between parties and making sure all happened within the agreed timeframe. Very professional and trustworthy, absolutely recommended!

Eleonora · 18 June 2023

Agent replied · 17 June 2024

Thank you Eleonora for leaving us a 5* review. We are really happy that you were pleased with the service you received from Godefroy and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Davide at Camberwell Acorn made our rental process smooth, quick and efficient. In a difficult climate for renters he made the experience far easier that it often is! Super helpful and responsive - he sorted us out with a great flat!

Seb · 16 September 2025

Agent replied · 16 April 2026

Hi Seb Graham! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Care Team

5/5

Google

Taylor has been fantastic throughout the sale process of our flat. He has great knowledge of the Camberwell market and kept the process moving from start to finish. When matters got a little tricky he kept the pressure on all parties and we couldn’t have got through it without his quick responsiveness and professionalism. I would 100% recommend Acorn.PositiveResponsiveness, Professionalism

Claire · 18 June 2021

Agent replied · 17 June 2024

Thank you Claire for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Taylor and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Taylor was amazing. He sold our flat quickly and at our original asking price (which we didn’t think we’d get!). Communication about the process and help negotiating the complexities of the chain after accepting the offer was much appreciated. Have already recommended Taylor and Acorn to at least 3 friends already. Thanks again Taylor!PositiveResponsiveness, Quality, Professionalism, Value

David · 25 October 2021

Agent replied · 17 June 2024

Thank you David for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Taylor and thank you for the recommendations. Andrew Roberts - Customer Relations Manager

5/5

Google

What a man Godefroy Herissay is. We were probably his nightmare client, needing so much hand holding and help but Godefroy was always there for us in a calm, organized and efficient manner helping us through the whole process. Thank you so much to you and the whole Acorn team!

Harry · 18 June 2022

Agent replied · 17 June 2024

Thank you Harry for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Godefroy and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Great service from James and Katrina at Acorn lettings. Fast, responsive communication and attended to issues promptly. Thanks. Update 2022: Thanks once again to the team and in particular Heidi who was so helpful and accommodating and really lovely - and Davide for showing me the flat. Great team.PositiveResponsiveness, Professionalism

Andrew · 18 June 2022

Agent replied · 17 June 2024

Thank you Andrew for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from James and Katrina. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I have had a good experience of selling my house with Acorn, but a particularly exceptional experience with the Camberwell Agent, Jamal Wheelan. His inter-personal skills are impressive - always polite, personable, honest and competent. Can't recommend him enough! Helen

N · 16 August 2025

Agent replied · 16 April 2026

Dear N Reddy, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Google

Godefroy was first class from start to finish on what was a very, very complex and drawn out sale. Collaborative and empathetic, he was a reassuring presence throughout and worked hard to get the sale done. Would highly recommend.

David · 18 June 2023

Agent replied · 17 June 2024

Thank you David for leaving us a 5* review. We are really happy that you were pleased with the service you received from Godefroy and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Emily Packe was really helpful at supporting us with finding the right flat, and from there Josh Ward was a great help with showing us the flat and our sorting our move in! Many thanks, very efficient and professional.

Michael · 18 June 2023

Agent replied · 17 June 2024

Hi Michael, that’s wonderful to hear. Thanks so much for leaving us a review. Much appreciated- Karen Hedges Acorn Customer Services

5/5

Google

Excellent communication from branch manager Taylor Moutarde at all times. Taylor has always kept me informed and been professional and courteous in all his communications. It's been a pleasure dealing with him. Both Taylor and his team has done an excellent job of achieving the sale of my property. I cannot thank them enough.PositiveResponsiveness, Professionalism

Titi · 18 June 2021

Agent replied · 17 June 2024

Thank you Titi for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Taylor and his team. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Acorn's Google reviews

Questions about Acorn

How many reviews does Acorn have?

Acorn's London office has 375 reviews across 1 platform: 375 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Acorn's rating?

Acorn is rated 4.9 out of 5 across all 375 reviews, and 4.9 out of 5 on Google from 375 reviews, checked 9 October 2026.

Has Acorn won any awards?

Yes. In The Trusted Agent 2026 awards: Acorn, London won Gold.

Where is Acorn's London office?

Acorn, 27 Denmark Hill, London SE5 8RS.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.